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#1 lennonhood

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Posted 18 December 2015 - 09:39 AM

Hello all,

 

I'm receiving emails from customers today which come into my mail box with garbage text and at the Heading of the message "CORRUPT CONTENT ALERT" is displayed.

I'm using windows xp sp2 and outlook 2003 can you please help. I urgently need to be able to view these emails.

 

Thank you in advance.



#2 guestolo

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Posted 18 December 2015 - 07:43 PM

It could be a Spam filter setting or conflict with AV

Can you do the following for more incite

Download the version of this tool for your operating system.

Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer's Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
The first time the tool is run, it makes also another log (Addition.txt).
Copy and paste it's contents also


Do you want to post your own logs from FRST?
Follow the instructions posted Click Here


#3 gjohldalin

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Posted 20 December 2015 - 04:02 AM

Simple steps, like guide how to use Scanpst…

 

1. Quit the application

2. Scanpst.exe is a hidden file so make sure that the 'Show hidden files and folders' setting is enabled in the folder options

3. Click Start | Search, or Find and type 'Scanpst.exe' in the Search box

4. Double-click to open the file and browse to the location of your damaged archive.pst

5. Click 'Start' to start the recovery process

6. Try to open the file in question again. The corruption problem should not exist.

 

More helpful resources you may learn...

https://www.repairto.../pstrepair.html Outlook Repair Toolbox - refer to this tool for fast and easy .pst restoration