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problems with real player and media player


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#21 big frank

big frank

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  • 52 posts

Posted 12 December 2008 - 12:37 AM

Ok, I ran the 2009 Removal tool. Rebooted
Sorry I am not sure how I missed the post about Daft.exe

here's the RSIT.exe

Logfile of random's system information tool 1.04 (written by random/random)
Run by Frank Wishinsky at 2008-12-12 01:34:21
Microsoft Windows XP Professional Service Pack 3
System drive C: has 62 GB (52%) free of 117 GB
Total RAM: 1023 MB (43% free)

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:34:43 AM, on 12/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Frank Wishinsky\Desktop\RSIT.exe
C:\Documents and Settings\Frank Wishinsky\Desktop\Frank Wishinsky.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.birdchann...lk/default.aspx
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll (file missing)
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl06b\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022)" -"http://www.noggin.co...&sem=SEO_SSP_Y"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\MSOffice\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\MSOffice\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.micr...veX/MSDcode.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com...p/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.../US/install.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {32305793-C19A-48E7-AD2F-D87FF7B264A4} (TenebrilSpywareScanner Control) - http://www.tenebril....wareScanner.ocx
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish...fishActivia.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-48.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1135110221890
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.w...ler/install.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/s...nfo/webscan.cab
O16 - DPF: {7FE26BE2-B923-4B41-9834-E84DA1CC1F96} (Closet Control) - http://vsp.closetmai..._downloader.cab
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecu...asyInstallX.CAB
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/...tall/AxCtp2.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai...l/installer.exe
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.c...driveragent.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter hijack: text/html - (no CLSID) - (no file)
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 11434 bytes

======Scheduled tasks folder======

C:\WINDOWS\tasks\AppleSoftwareUpdate.job

======Registry dump======

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4efb-9B51-7695ECA05670}]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{0A87E45F-537A-40B4-B812-E2544C21A09F}]
SpywareBlock Class - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll []

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{3CA2F312-6F6E-4B53-A66E-4E65E497C8C0}]
AVG Safe Search - C:\Program Files\AVG\AVG8\avgssie.dll [2008-09-03 455960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{761497BB-D6F0-462C-B6EB-D4DAF1D92D43}]
Java™ Plug-In SSV Helper - C:\Program Files\Java\jre6\bin\ssv.dll [2008-12-11 320920]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{A057A204-BACC-4D26-9990-79A187E2698E}]
AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008-07-05 2055960]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{DBC80044-A445-435b-BC74-9C25C1C588A9}]
Java™ Plug-In 2 SSV Helper - C:\Program Files\Java\jre6\bin\jp2ssv.dll [2008-12-11 34816]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{E7E6F031-17CE-4C07-BC86-EABFE594F69C}]
JQSIEStartDetectorImpl Class - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll [2008-12-11 73728]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Toolbar]
{A057A204-BACC-4D26-9990-79A187E2698E} - AVG Security Toolbar - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL [2008-07-05 2055960]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run]
"QuickTime Task"=C:\Program Files\QuickTime\qttask.exe [2007-06-29 286720]
"COMODO Firewall Pro"=C:\Program Files\Comodo\Firewall\CPF.exe [2007-05-12 1115728]
"REGSHAVE"=C:\Program Files\REGSHAVE\REGSHAVE.EXE [2002-02-04 53248]
"SSBkgdUpdate"=C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe [2003-10-14 155648]
"PaperPort PTD"=C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe [2005-03-17 57393]
"IndexSearch"=C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe [2005-03-17 40960]
"BrMfcWnd"=C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe [2006-06-28 622592]
"SetDefPrt"=C:\Program Files\Brother\Brmfl06b\BrStDvPt.exe [2005-01-26 49152]
"ControlCenter3"=C:\Program Files\Brother\ControlCenter3\brctrcen.exe [2006-06-29 77824]
"AVG8_TRAY"=C:\PROGRA~1\AVG\AVG8\avgtray.exe [2008-12-05 1261336]
"ISUSPM Startup"=C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe [2005-02-16 221184]
"SunJavaUpdateSched"=C:\Program Files\Java\jre6\bin\jusched.exe [2008-12-11 136600]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Run]
"Window Washer"=C:\Program Files\Webroot\Washer\wwDisp.exe [2007-11-26 1206600]
"PeerGuardian"=C:\Program Files\PeerGuardian2\pg2.exe []
""= []
"StartCCC"=C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe [2006-11-10 90112]
"EasyLinkAdvisor"=C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe [2007-03-15 454784]
"NBJ"=C:\Program Files\Ahead\Nero BackItUp\NBJ.exe [2005-09-16 1961984]

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\RunOnce]
"Shockwave Updater"=C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE [2008-08-06 447928]

C:\Documents and Settings\All Users\Start Menu\Programs\Startup
ExifLauncher2.lnk - C:\Program Files\FinePixViewer\QuickDCF2.exe
QuickBooks Update Agent.lnk - C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLS"="avgrsstx.dll"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\AtiExtEvent]
C:\WINDOWS\SYSTEM32\Ati2evxx.dll [2007-03-14 114688]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\WgaLogon]
C:\WINDOWS\SYSTEM32\WgaLogon.dll [2008-09-05 241704]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad]
WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll [2006-10-18 133632]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\Minimal\aawservice]

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\SafeBoot\network\aawservice]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Policies\System]
"dontdisplaylastusername"=0
"legalnoticecaption"=
"legalnoticetext"=
"shutdownwithoutlogon"=1
"undockwithoutlogon"=1

[HKEY_CURRENT_USER\Software\Microsoft\Windows\CurrentVersion\Policies\explorer]
"NoDriveTypeAutoRun"=157

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\standardprofile\authorizedapplications\list]
"C:\Program Files\Internet Explorer\IEXPLORE.EXE"="C:\Program Files\Internet Explorer\IEXPLORE.EXE:*:Enabled:Internet Explorer"
"C:\WINDOWS\system32\sessmgr.exe"="C:\WINDOWS\system32\sessmgr.exe:*:Disabled:@xpsp2res.dll,-22019"
"C:\Ferri2000\SERVER32.EXE"="C:\Ferri2000\SERVER32.EXE:*:Enabled:WEBRAMI2"
"C:\Program Files\Messenger\msmsgs.exe"="C:\Program Files\Messenger\msmsgs.exe:*:Enabled:Windows Messenger"
"C:\Program Files\BitTorrent\bittorrent.exe"="C:\Program Files\BitTorrent\bittorrent.exe:*:Enabled:BitTorrent"
"C:\Program Files\LimeWire\LimeWire.exe"="C:\Program Files\LimeWire\LimeWire.exe:*:Disabled:LimeWire"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"
"C:\StubInstaller.exe"="C:\StubInstaller.exe:*:Enabled:LimeWire swarmed installer"
"C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe"="C:\Program Files\Intuit\QuickBooks 2007\QBDBMgrN.exe:*:Enabled:QuickBooks 2007 Data Manager"
"C:\Program Files\Massage Office Professional\MOPro.exe"="C:\Program Files\Massage Office Professional\MOPro.exe:*:Enabled:mopro"
"C:\Program Files\DNA\btdna.exe"="C:\Program Files\DNA\btdna.exe:*:Enabled:DNA"
"C:\Program Files\AVG\AVG8\avgupd.exe"="C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe"
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"C:\Documents and Settings\Frank Wishinsky\Local Settings\Temp\WZSE0.TMP\SymNRT.exe"="C:\Documents and Settings\Frank Wishinsky\Local Settings\Temp\WZSE0.TMP\SymNRT.exe:*:Enabled:Norton Removal Tool"

[HKEY_LOCAL_MACHINE\system\currentcontrolset\services\sharedaccess\parameters\firewallpolicy\domainprofile\authorizedapplications\list]
"%windir%\system32\sessmgr.exe"="%windir%\system32\sessmgr.exe:*:enabled:@xpsp2res.dll,-22019"
"%windir%\Network Diagnostic\xpnetdiag.exe"="%windir%\Network Diagnostic\xpnetdiag.exe:*:Enabled:@xpsp3res.dll,-20000"

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{8ec733cf-4feb-11d9-83f8-806d6172696f}]
shell\AutoRun\command - D:\Setup.exe


======List of files/folders created in the last 1 months======

2008-12-12 01:25:50 ----D---- C:\SMCLpav
2008-12-12 00:31:10 ----D---- C:\Documents and Settings\All Users\Application Data\NortonInstaller
2008-12-11 23:53:22 ----D---- C:\_OTMoveIt
2008-12-11 23:05:40 ----A---- C:\WINDOWS\system32\javaws.exe
2008-12-11 23:05:40 ----A---- C:\WINDOWS\system32\javaw.exe
2008-12-11 23:05:40 ----A---- C:\WINDOWS\system32\java.exe
2008-12-11 23:05:40 ----A---- C:\WINDOWS\system32\deploytk.dll
2008-12-11 17:26:09 ----D---- C:\Documents and Settings\Frank Wishinsky\Application Data\Malwarebytes
2008-12-11 17:26:03 ----D---- C:\Program Files\Malwarebytes' Anti-Malware
2008-12-11 17:26:03 ----D---- C:\Documents and Settings\All Users\Application Data\Malwarebytes
2008-12-11 16:31:09 ----D---- C:\rsit
2008-12-06 09:38:18 ----D---- C:\Program Files\DVDFab 5
2008-11-16 18:47:53 ----D---- C:\Program Files\FamilySearch
2008-11-13 03:01:55 ----HDC---- C:\WINDOWS\$NtUninstallKB957097$
2008-11-13 03:01:23 ----HDC---- C:\WINDOWS\$NtUninstallKB954459$
2008-11-13 03:00:48 ----HDC---- C:\WINDOWS\$NtUninstallKB955069$

======List of files/folders modified in the last 1 months======

2008-12-12 01:34:43 ----D---- C:\WINDOWS\Temp
2008-12-12 01:29:03 ----D---- C:\Program Files\Mozilla Firefox
2008-12-12 01:28:54 ----D---- C:\WINDOWS\Prefetch
2008-12-12 01:27:30 ----D---- C:\WINDOWS\system32
2008-12-12 01:26:30 ----A---- C:\WINDOWS\SchedLgU.Txt
2008-12-12 00:58:28 ----A---- C:\AUTOEXEC.BAT
2008-12-12 00:35:11 ----RD---- C:\Program Files
2008-12-12 00:32:22 ----D---- C:\WINDOWS\system32\drivers
2008-12-12 00:32:20 ----D---- C:\Program Files\Common Files\Symantec Shared
2008-12-12 00:31:35 ----SHD---- C:\WINDOWS\Installer
2008-12-11 23:05:43 ----SHD---- C:\Config.Msi
2008-12-11 23:05:22 ----D---- C:\Program Files\Java
2008-12-11 23:03:07 ----D---- C:\WINDOWS\system32\CatRoot2
2008-12-11 23:01:04 ----D---- C:\A
2008-12-11 19:05:41 ----D---- C:\WINDOWS
2008-12-06 21:22:52 ----A---- C:\WINDOWS\NeroDigital.ini
2008-12-06 10:16:16 ----HD---- C:\$AVG8.VAULT$
2008-12-06 09:52:39 ----D---- C:\ADVDMOVIE
2008-12-06 09:48:30 ----D---- C:\WINDOWS\Minidump
2008-12-06 09:38:27 ----D---- C:\Documents and Settings\Frank Wishinsky\Application Data\Vso
2008-12-06 01:12:09 ----RSHDC---- C:\WINDOWS\system32\dllcache
2008-12-05 06:00:02 ----D---- C:\Massage forms
2008-12-04 20:33:12 ----D---- C:\Program Files\MagicDVDCopier
2008-12-03 06:49:06 ----HD---- C:\WINDOWS\inf
2008-12-03 06:49:05 ----D---- C:\WINDOWS\Help
2008-11-29 18:06:15 ----D---- C:\Program Files\FinePixViewer
2008-11-28 15:09:30 ----D---- C:\MAGICDVDCOPY_TEMP
2008-11-23 15:47:22 ----D---- C:\Program Files\MP3 Rocket
2008-11-23 15:47:22 ----D---- C:\Documents and Settings\Frank Wishinsky\Application Data\MP3Rocket
2008-11-22 16:32:28 ----SD---- C:\WINDOWS\Downloaded Program Files
2008-11-20 07:45:02 ----A---- C:\WINDOWS\system.ini
2008-11-20 07:43:16 ----D---- C:\Program Files\PeerGuardian2
2008-11-17 05:16:57 ----HD---- C:\Program Files\InstallShield Installation Information
2008-11-15 11:57:23 ----D---- C:\Program Files\XemiComputers
2008-11-13 03:01:55 ----HD---- C:\WINDOWS\$hf_mig$
2008-11-13 03:01:26 ----A---- C:\WINDOWS\imsins.BAK
2008-11-13 03:00:42 ----D---- C:\WINDOWS\WinSxS

======List of drivers (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R1 AmdK8;AMD Athlon64 Processor Driver; C:\WINDOWS\system32\DRIVERS\AmdK8.sys [2003-11-06 35328]
R1 AvgLdx86;AVG AVI Loader Driver x86; C:\WINDOWS\System32\Drivers\avgldx86.sys [2008-09-03 97928]
R1 AvgMfx86;AVG On-access Scanner Minifilter Driver x86; C:\WINDOWS\System32\Drivers\avgmfx86.sys [2008-07-05 26824]
R1 BANTExt;Belarc SMBios Access; C:\WINDOWS\System32\Drivers\BANTExt.sys [2003-03-06 3840]
R1 cdrbsvsd;cdrbsvsd; C:\WINDOWS\system32\drivers\cdrbsvsd.sys [2003-07-16 13056]
R1 CmdMon;Comodo Application Engine; C:\WINDOWS\System32\DRIVERS\cmdmon.sys [2007-05-12 75520]
R1 InCDPass;InCDPass; C:\WINDOWS\System32\DRIVERS\InCDPass.sys [2004-09-13 28672]
R1 incdrm;InCD EasyWrite Reader; C:\WINDOWS\system32\drivers\incdrm.sys [2003-08-21 25520]
R1 kbdhid;Keyboard HID Driver; C:\WINDOWS\system32\DRIVERS\kbdhid.sys [2008-04-13 14592]
R1 WS2IFSL;Windows Socket 2.0 Non-IFS Service Provider Support Environment; C:\WINDOWS\System32\drivers\ws2ifsl.sys [2004-08-04 12032]
R2 elagopro;GoProto Protocol Driver for LELA; C:\WINDOWS\system32\DRIVERS\elagopro.sys [2007-03-22 28672]
R2 elaunidr;UniDriver for LELA; C:\WINDOWS\system32\DRIVERS\elaunidr.sys [2007-03-22 5376]
R2 tmcomm;tmcomm; \??\C:\WINDOWS\system32\drivers\tmcomm.sys []
R3 ALCXWDM;Service for Realtek AC97 Audio (WDM); C:\WINDOWS\system32\drivers\ALCXWDM.SYS [2004-10-01 2279424]
R3 Arp1394;1394 ARP Client Protocol; C:\WINDOWS\system32\DRIVERS\arp1394.sys [2008-04-13 60800]
R3 ati2mtag;ati2mtag; C:\WINDOWS\system32\DRIVERS\ati2mtag.sys [2007-03-14 1986560]
R3 BrScnUsb;Brother USB Still Image driver; C:\WINDOWS\system32\DRIVERS\BrScnUsb.sys [2004-10-15 15295]
R3 BrSerIf;Brother MFC Serial Port Interface WDM Driver; C:\WINDOWS\System32\Drivers\BrSerIf.sys [2006-01-18 53248]
R3 BrUsbSer;Brother MFC USB Serial WDM Driver; C:\WINDOWS\System32\Drivers\BrUsbSer.sys [2006-01-19 11904]
R3 HidUsb;Microsoft HID Class Driver; C:\WINDOWS\system32\DRIVERS\hidusb.sys [2008-04-13 10368]
R3 mouhid;Mouse HID Driver; C:\WINDOWS\system32\DRIVERS\mouhid.sys [2001-08-17 12160]
R3 NIC1394;1394 Net Driver; C:\WINDOWS\system32\DRIVERS\nic1394.sys [2008-04-13 61824]
R3 NVENETFD;NVIDIA nForce Networking Controller Driver; C:\WINDOWS\system32\DRIVERS\NVENETFD.sys [2004-05-17 33280]
R3 nvnetbus;NVIDIA Network Bus Enumerator; C:\WINDOWS\system32\DRIVERS\nvnetbus.sys [2004-05-17 12928]
R3 Pcouffin;VSO Software pcouffin; C:\WINDOWS\System32\Drivers\Pcouffin.sys [2006-12-30 47360]
R3 pfc;Padus ASPI Shell; C:\WINDOWS\system32\drivers\pfc.sys [2003-12-05 10368]
R3 usbccgp;Microsoft USB Generic Parent Driver; C:\WINDOWS\system32\DRIVERS\usbccgp.sys [2008-04-13 32128]
R3 usbehci;Microsoft USB 2.0 Enhanced Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbehci.sys [2008-04-13 30208]
R3 usbhub;Microsoft USB Standard Hub Driver; C:\WINDOWS\system32\DRIVERS\usbhub.sys [2008-04-13 59520]
R3 usbohci;Microsoft USB Open Host Controller Miniport Driver; C:\WINDOWS\system32\DRIVERS\usbohci.sys [2008-04-13 17152]
R3 usbprint;Microsoft USB PRINTER Class; C:\WINDOWS\system32\DRIVERS\usbprint.sys [2008-04-13 25856]
R3 USBSTOR;USB Mass Storage Driver; C:\WINDOWS\system32\DRIVERS\USBSTOR.SYS [2008-04-13 26368]
R4 InCDfs;InCD File System; C:\WINDOWS\system32\drivers\InCDfs.sys [2004-09-13 93440]
S3 ALCXSENS;Service for WDM 3D Audio Driver; C:\WINDOWS\system32\drivers\ALCXSENS.SYS [2004-02-23 400384]
S3 MEMSWEEP2;MEMSWEEP2; \??\C:\WINDOWS\system32\SophosMEMSWEEP.SYS []
S3 TVICHW32;TVICHW32; \??\C:\WINDOWS\system32\DRIVERS\TVICHW32.SYS []
S3 usbscan;USB Scanner Driver; C:\WINDOWS\system32\DRIVERS\usbscan.sys [2008-04-13 15104]
S3 WudfPf;Windows Driver Foundation - User-mode Driver Framework Platform Driver; C:\WINDOWS\system32\DRIVERS\WudfPf.sys [2006-09-28 77568]
S4 IntelIde;IntelIde; C:\WINDOWS\system32\drivers\IntelIde.sys []

======List of services (R=Running, S=Stopped, 0=Boot, 1=System, 2=Auto, 3=Demand, 4=Disabled)======

R2 aawservice;Lavasoft Ad-Aware Service; C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe [2008-06-22 611664]
R2 Ati HotKey Poller;Ati HotKey Poller; C:\WINDOWS\system32\Ati2evxx.exe [2007-03-14 450560]
R2 avg8wd;AVG8 WatchDog; C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe [2008-09-03 231704]
R2 bgsvcgen;B's Recorder GOLD Library General Service; C:\WINDOWS\system32\bgsvcgen.exe [2005-04-30 86016]
R2 CmdAgent;Comodo Application Agent; C:\Program Files\Comodo\Firewall\cmdagent.exe [2007-05-12 361040]
R2 Creative Service for CDROM Access;Creative Service for CDROM Access; C:\WINDOWS\system32\CTsvcCDA.exe [1999-12-12 44032]
R2 InCDsrv;InCD Helper; C:\Program Files\Ahead\InCD\InCDsrv.exe [2004-09-13 1192050]
R2 JavaQuickStarterService;Java Quick Starter; C:\Program Files\Java\jre6\bin\jqs.exe [2008-12-11 152984]
R2 LexBceS;LexBce Server; C:\WINDOWS\system32\LEXBCES.EXE [2003-08-18 303104]
R2 wwEngineSvc;Window Washer Engine; C:\Program Files\Webroot\Washer\WasherSvc.exe [2007-11-26 598856]
S2 ATI Smart;ATI Smart; C:\WINDOWS\system32\ati2sgag.exe [2007-03-22 520192]
S3 aspnet_state;ASP.NET State Service; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\aspnet_state.exe [2007-10-24 33800]
S3 clr_optimization_v2.0.50727_32;.NET Runtime Optimization Service v2.0.50727_X86; C:\WINDOWS\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe [2007-10-24 70144]
S3 FontCache3.0.0.0;Windows Presentation Foundation Font Cache 3.0.0.0; C:\WINDOWS\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe [2007-10-09 36864]
S3 IDriverT;InstallDriver Table Manager; C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe [2004-10-22 73728]
S3 idsvc;Windows CardSpace; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe [2007-10-11 864256]
S3 ose;Office Source Engine; C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE [2003-07-28 89136]
S3 QBFCService;Intuit QuickBooks FCS; C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe [2006-11-09 65536]
S3 WMPNetworkSvc;Windows Media Player Network Sharing Service; C:\Program Files\Windows Media Player\WMPNetwk.exe [2006-10-18 913408]
S3 WudfSvc;Windows Driver Foundation - User-mode Driver Framework; C:\WINDOWS\system32\svchost.exe [2008-04-13 14336]
S4 NetTcpPortSharing;Net.Tcp Port Sharing Service; C:\WINDOWS\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe [2007-10-11 122880]
S4 QBCFMonitorService;QBCFMonitorService; C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe [2007-04-19 20480]

-----------------EOF-----------------

#22 guestolo

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Posted 12 December 2008 - 12:45 AM

Do a "System scan only" with Hijackthis and put a check next to these entries:

O2 - BHO: (no name) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - (no file)
O2 - BHO: SpywareBlock Class - {0A87E45F-537A-40B4-B812-E2544C21A09F} - C:\Program Files\SpyCatcher 2006\SCActiveBlock.dll (file missing)
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O18 - Filter hijack: text/html - (no CLSID) - (no file)


After you have ticked the above entries, close All other open windows
Including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

Reboot the computer

Can you then try to test Media content in both Firefox and IE on this link
http://www.vdat.com/...windowstest.asp

Do you want to post your own logs from FRST?
Follow the instructions posted Click Here


#23 big frank

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Posted 12 December 2008 - 01:20 AM

Ok, I ran hijack as you asked. I tested both IE and Firefox neither of them worked. I have to get off line. I'll check back in the morning. Thanks for your help so far.

#24 guestolo

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Posted 12 December 2008 - 01:43 AM

Open Windows Media player
Click On TOOLS>>OPTIONS>NETWORK
Does it open properly?

Click on File Types
Are all associations checked?

Do you want to post your own logs from FRST?
Follow the instructions posted Click Here


#25 big frank

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Posted 12 December 2008 - 05:54 AM

[quote name='guestolo' date='Dec 12 2008, 02:43 AM' post='450003']
Open Windows Media player
Click On TOOLS>>OPTIONS>NETWORK
Does it open properly?

Click on File Types
Are all associations checked?

/quote]


WMP opened. Not all were checked, but they are now.

#26 big frank

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Posted 12 December 2008 - 07:31 AM

I went back and ran the media test in both IE and Firefox and both still not work.

#27 guestolo

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Posted 12 December 2008 - 09:41 AM

Can I see a fresh Hijackthis log please

In addition, with Windows Media Player closed
Can you try the following
1. Click Start, click Set Program Access and Defaults
2. Click Custom
3. Select Windows Media Player
4. Click OK

After that, try the following
Leave WMP closed
Go to START>>RUN>>copy and paste the following into the open field

regsvr32 wmnetmgr.dll

Then click OK>>You should get a prompt it was successfully registered
See if that helps

Do you want to post your own logs from FRST?
Follow the instructions posted Click Here


#28 big frank

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Posted 12 December 2008 - 11:09 AM

Can I see a fresh Hijackthis log please

In addition, with Windows Media Player closed
Can you try the following
1. Click Start, click Set Program Access and Defaults
2. Click Custom
3. Select Windows Media Player
4. Click OK

After that, try the following
Leave WMP closed
Go to START>>RUN>>copy and paste the following into the open field

regsvr32 wmnetmgr.dll

Then click OK>>You should get a prompt it was successfully registered
See if that helps


Here's the Hijack log. I also followed the other steps and it successfully registered.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 12:06:31 PM, on 12/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Frank Wishinsky\Desktop\HiJackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.birdchann...lk/default.aspx
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl06b\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022)" -"http://www.noggin.co...&sem=SEO_SSP_Y"
O4 - HKCU\..\RunOnce: [Index Washer] C:\Program Files\Webroot\Washer\WashIdx.exe "Frank Wishinsky"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\MSOffice\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\MSOffice\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.micr...veX/MSDcode.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com...p/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.../US/install.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {32305793-C19A-48E7-AD2F-D87FF7B264A4} (TenebrilSpywareScanner Control) - http://www.tenebril....wareScanner.ocx
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish...fishActivia.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-48.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1135110221890
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.w...ler/install.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/s...nfo/webscan.cab
O16 - DPF: {7FE26BE2-B923-4B41-9834-E84DA1CC1F96} (Closet Control) - http://vsp.closetmai..._downloader.cab
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecu...asyInstallX.CAB
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/...tall/AxCtp2.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai...l/installer.exe
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.c...driveragent.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O18 - Filter hijack: text/html - (no CLSID) - (no file)
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 11112 bytes

#29 guestolo

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Posted 12 December 2008 - 11:25 AM

Download and save to desktop
RegQuery.exe by Novicate
Double click to run it
In the "Enter Key Name" field
Copy and Paste the following

HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter

Then click on "Query"
A text file should open, can you copy and paste back here the contents please

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#30 big frank

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Posted 12 December 2008 - 11:29 AM

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\application/octet-stream]
"CLSID"="{1E66F26B-79EE-11D2-8710-00C04F79ED0D}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\application/x-complus]
"CLSID"="{1E66F26B-79EE-11D2-8710-00C04F79ED0D}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\application/x-msdownload]
"CLSID"="{1E66F26B-79EE-11D2-8710-00C04F79ED0D}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\Class Install Handler]
@="AP Class Install Handler filter"
"CLSID"="{32B533BB-EDAE-11d0-BD5A-00AA00B92AF1}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\deflate]
@="AP Deflate Encoding/Decoding Filter "
"CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\gzip]
@="AP GZIP Encoding/Decoding Filter "
"CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\lzdhtml]
@="AP lzdhtml encoding/decoding Filter"
"CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\text/html]

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\text/webviewhtml]
@="WebView MIME Filter"
"CLSID"="{733AC4CB-F1A4-11d0-B951-00A0C90312E1}"

[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\text/xml]
"CLSID"="{807553E5-5146-11D5-A672-00B0D022E945}"

#31 guestolo

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Posted 12 December 2008 - 11:54 AM

Can you run RegQuery again
This time input the following and post back the contents please

HKEY_CLASSES_ROOT\PROTOCOLS\Filter

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Follow the instructions posted Click Here


#32 big frank

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Posted 12 December 2008 - 12:00 PM

Here's the log.
Windows Registry Editor Version 5.00

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter]

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\application/octet-stream]
"CLSID"="{1E66F26B-79EE-11D2-8710-00C04F79ED0D}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\application/x-complus]
"CLSID"="{1E66F26B-79EE-11D2-8710-00C04F79ED0D}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\application/x-msdownload]
"CLSID"="{1E66F26B-79EE-11D2-8710-00C04F79ED0D}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\Class Install Handler]
@="AP Class Install Handler filter"
"CLSID"="{32B533BB-EDAE-11d0-BD5A-00AA00B92AF1}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\deflate]
@="AP Deflate Encoding/Decoding Filter "
"CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\gzip]
@="AP GZIP Encoding/Decoding Filter "
"CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\lzdhtml]
@="AP lzdhtml encoding/decoding Filter"
"CLSID"="{8f6b0360-b80d-11d0-a9b3-006097942311}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/html]

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/webviewhtml]
@="WebView MIME Filter"
"CLSID"="{733AC4CB-F1A4-11d0-B951-00A0C90312E1}"

[HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/xml]
"CLSID"="{807553E5-5146-11D5-A672-00B0D022E945}"

#33 guestolo

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Posted 12 December 2008 - 12:18 PM

Can you do the following
==Open Notepad (START>>>RUN>>>type in notepad)
Hit OK
Copy the contents of the CODE box, not including the word "code"
Paste it to the empty Notepad file
In Notepad click FILE>>SAVE AS
IMPORTANT>>>Change the Save as Type to All Files.
Name the file as fix.reg

Save this file on the desktop
Ensure to copy from REGEDIT4 and down in the code box

REGEDIT4

[-HKEY_CLASSES_ROOT\PROTOCOLS\Filter\text/html]

[-HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Filter\text/html]


Double click on fix.reg and allow to add/merge to the registry at the prompt
Reboot the computer

Come back here and post a fresh hijackthis log

Also, Can you possibly link me to a website where your having troubles opening the Media content please
Let me know the exact video your having trouble with

Do you want to post your own logs from FRST?
Follow the instructions posted Click Here


#34 big frank

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Posted 12 December 2008 - 12:36 PM

Here's the new log. Can I post some videos from emails I've gotten that cause it to lock up? I am not sure exactly which websites, as my wife didn't save any of the site since they didn't work.

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 1:33:02 PM, on 12/12/2008
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16735)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\SYSTEM32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Ahead\InCD\InCDsrv.exe
C:\WINDOWS\SYSTEM32\Ati2evxx.exe
C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
C:\WINDOWS\system32\bgsvcgen.exe
C:\Program Files\Comodo\Firewall\cmdagent.exe
C:\Program Files\Comodo\Firewall\CPF.exe
C:\WINDOWS\system32\CTsvcCDA.exe
C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe
C:\PROGRA~1\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Brother\ControlCenter3\brccMCtl.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Webroot\Washer\wwDisp.exe
C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe
C:\Program Files\FinePixViewer\QuickDCF2.exe
C:\Program Files\Webroot\Washer\WasherSvc.exe
C:\Program Files\Brother\Brmfcmon\BrMfcmon.exe
C:\PROGRA~1\AVG\AVG8\avgrsx.exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Frank Wishinsky\Desktop\Frank Wishinsky.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.birdchann...lk/default.aspx
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft....k/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft....k/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java™ Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Java™ Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O4 - HKLM\..\Run: [COMODO Firewall Pro] "C:\Program Files\Comodo\Firewall\CPF.exe" /background
O4 - HKLM\..\Run: [REGSHAVE] C:\Program Files\REGSHAVE\REGSHAVE.EXE /AUTORUN
O4 - HKLM\..\Run: [SSBkgdUpdate] "C:\Program Files\Common Files\Scansoft Shared\SSBkgdUpdate\SSBkgdupdate.exe" -Embedding -boot
O4 - HKLM\..\Run: [PaperPort PTD] C:\Program Files\ScanSoft\PaperPort\pptd40nt.exe
O4 - HKLM\..\Run: [IndexSearch] C:\Program Files\ScanSoft\PaperPort\IndexSearch.exe
O4 - HKLM\..\Run: [BrMfcWnd] C:\Program Files\Brother\Brmfcmon\BrMfcWnd.exe /AUTORUN
O4 - HKLM\..\Run: [SetDefPrt] C:\Program Files\Brother\Brmfl06b\BrStDvPt.exe
O4 - HKLM\..\Run: [ControlCenter3] C:\Program Files\Brother\ControlCenter3\brctrcen.exe /autorun
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [ISUSPM Startup] C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe -startup
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Window Washer] C:\Program Files\Webroot\Washer\wwDisp.exe
O4 - HKCU\..\Run: [PeerGuardian] C:\Program Files\PeerGuardian2\pg2.exe
O4 - HKCU\..\Run: [StartCCC] C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe
O4 - HKCU\..\Run: [EasyLinkAdvisor] "C:\Program Files\Linksys EasyLink Advisor\LinksysAgent.exe" /startup
O4 - HKCU\..\Run: [NBJ] "C:\Program Files\Ahead\Nero BackItUp\NBJ.exe"
O4 - HKCU\..\RunOnce: [Shockwave Updater] C:\WINDOWS\system32\Adobe\SHOCKW~1\SWHELP~1.EXE -Update -1100465 -"Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.1; Mozilla/4.0 (compatible; MSIE 6.0; Windows NT 5.1; SV1) ; .NET CLR 1.1.4322; .NET CLR 2.0.50727; .NET CLR 3.0.04506.648; .NET CLR 3.5.21022)" -"http://www.noggin.co...&sem=SEO_SSP_Y"
O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM')
O4 - HKUS\S-1-5-18\..\RunOnce: [RunNarrator] Narrator.exe (User 'SYSTEM')
O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user')
O4 - HKUS\.DEFAULT\..\RunOnce: [RunNarrator] Narrator.exe (User 'Default user')
O4 - Global Startup: ExifLauncher2.lnk = C:\Program Files\FinePixViewer\QuickDCF2.exe
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\MSOffice\OFFICE11\EXCEL.EXE/3000
O9 - Extra button: (no name) - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra 'Tools' menuitem: Uninstall BitDefender Online Scanner v8 - {85d1f590-48f4-11d9-9669-0800200c9a66} - C:\WINDOWS\bdoscandel.exe
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\MSOffice\OFFICE11\REFIEBAR.DLL
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O10 - Unknown file in Winsock LSP: c:\windows\system32\nwprovau.dll
O12 - Plugin for .UVR: C:\Program Files\Internet Explorer\Plugins\NPUPano.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.t...all/xscan60.cab
O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} (Microsoft Data Collection Control) - https://support.micr...veX/MSDcode.cab
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (PCPitstop Utility) - http://pcpitstop.com...p/PCPitStop.CAB
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft....k/?linkid=39204
O16 - DPF: {215B8138-A3CF-44C5-803F-8226143CFC0A} (Trend Micro ActiveX Scan Agent 6.6) - http://housecall65.t...ivex/hcImpl.cab
O16 - DPF: {26CBF141-7D0F-46E1-AA06-718958B6E4D2} - http://download.ebay.../US/install.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.syma...bin/AvSniff.cab
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.c...nst20040510.cab
O16 - DPF: {32305793-C19A-48E7-AD2F-D87FF7B264A4} (TenebrilSpywareScanner Control) - http://www.tenebril....wareScanner.ocx
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://www1.snapfish...fishActivia.cab
O16 - DPF: {4C39376E-FA9D-4349-BACC-D305C1750EF3} (EPUImageControl Class) - http://tools.ebayimg...l_v1-0-3-48.cab
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} (BDSCANONLINE Control) - http://download.bitd...can8/oscan8.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.syma...n/bin/cabsa.cab
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.micros...b?1135110221890
O16 - DPF: {74C861A1-D548-4916-BC8A-FDE92EDFF62C} - http://mediaplayer.w...ler/install.cab
O16 - DPF: {7B297BFD-85E4-4092-B2AF-16A91B2EA103} (WScanCtl Class) - http://www3.ca.com/s...nfo/webscan.cab
O16 - DPF: {7FE26BE2-B923-4B41-9834-E84DA1CC1F96} (Closet Control) - http://vsp.closetmai..._downloader.cab
O16 - DPF: {B7D07999-2ADB-4AEB-997E-F61CB7B2E2CD} (TSEasyInstallX Control) - http://www.trendsecu...asyInstallX.CAB
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://ak.imgag.com/...tall/AxCtp2.cab
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://a532.g.akamai...l/installer.exe
O16 - DPF: {E8F628B5-259A-4734-97EE-BA914D7BE941} (Driver Agent ActiveX Control) - http://driveragent.c...driveragent.cab
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: Lavasoft Ad-Aware Service (aawservice) - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\aawservice.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: B's Recorder GOLD Library General Service (bgsvcgen) - B.H.A Corporation - C:\WINDOWS\system32\bgsvcgen.exe
O23 - Service: Comodo Application Agent (CmdAgent) - COMODO - C:\Program Files\Comodo\Firewall\cmdagent.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe
O23 - Service: InCD Helper (InCDsrv) - Ahead Software AG - C:\Program Files\Ahead\InCD\InCDsrv.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe
O23 - Service: Window Washer Engine (wwEngineSvc) - Webroot Software, Inc. - C:\Program Files\Webroot\Washer\WasherSvc.exe

--
End of file - 11003 bytes

#35 guestolo

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Posted 12 December 2008 - 12:40 PM

Are the videos as Attachments?
Or is it a link to a Video
If a link, can you right click on the link and copy it
and post the link here

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Follow the instructions posted Click Here


#36 big frank

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Posted 12 December 2008 - 12:52 PM

Are the videos as Attachments?
Or is it a link to a Video
If a link, can you right click on the link and copy it
and post the link here



They are attachments. I just tried them and the second one locked the computer up.

#37 guestolo

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Posted 12 December 2008 - 12:55 PM

Can you right click on the Attachment and choose to Save all
Save the file
It will probably by default save to MyDocuments folder

Open MyDocuments
Just for a double check, right click on the file and Scan it with AVG to ensure it's not infected
AVG should of check it already, but double check
Then try and play the file directly from the MyDocuments folder
See if it will run

Do you want to post your own logs from FRST?
Follow the instructions posted Click Here


#38 big frank

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Posted 12 December 2008 - 01:19 PM

Can you right click on the Attachment and choose to Save all
Save the file
It will probably by default save to MyDocuments folder

Open MyDocuments
Just for a double check, right click on the file and Scan it with AVG to ensure it's not infected
AVG should of check it already, but double check
Then try and play the file directly from the MyDocuments folder
See if it will run


It ran the first time (both videos) I tried a second time and it locked up. I had save them to my documents and also my desktop both places cause it to lock up. Also, they scanned cleaned.

#39 guestolo

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Posted 12 December 2008 - 01:57 PM

Can you open Windows Media Player and click on TOOLS>>OPTIONS
Click the Performance tab
Under Video Acceleration, slide the bar to the Center
In between None and Full
Apply and OK it
Then close Media Player

Try playing the files again in MyDocuments

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Follow the instructions posted Click Here


#40 big frank

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Posted 12 December 2008 - 03:27 PM

It locked up again. On the first video I tried.