unable to remove scanner software
Posted 10 May 2009 - 07:42 PM
I installed the HP G4010 software. I cannot remove it with the control panel. I get a clean-up message but the program still remains on the computer.
Posted 10 May 2009 - 09:12 PM
Are you reinstalling it? OR you no longer have the scanner?
What is the exact make/model of your computer
What is the exack make/model of your scanner??
Do you want to post your own logs from FRST?
Follow the instructions posted Click Here
Posted 10 May 2009 - 09:38 PM
I bought a HP G4010 scanner.
I have windows xp media center edition -unable to remove scanner software
I downloaded software for the HP G4010 scanner.
I uninstalled the program because I wanted to reset the scanner so that it would not have to warm up each time. There were 2 options, a energy saving mode and a mode which does not require a warm up.
I am unable to remove the software ( all I get is a "clean-up") but the software remains
on the computer.
(I removed the program from the start-up)
I wasted about 4 hours trying to find out what to do.
I have a Dell Dimension 9200 desktop computer