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I have a background on my desktop called smartsecurity which I cannot remove. The download removal program does not open as a windows program and I have no idea how to remove it through the control panel. The say c:\desktop.exe /r this does not work either. Help!
smartsecurity
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MultiQuote#4 Guest_Guest_*
Posted 13 June 2004 - 04:27 PM
this is the only way i know of how to remove this crap..
i hate those [censored]ers at smart security..
at the very top of the screen, right click, it should appear as a standard option menu (compared to when right click the big black desktop..)
as you right click, select properties..
destop tab..
click the "customize destop" button at the bottom..
select the "web" tab..
an uncheck the "security" box..
and your done..i would suggest you dl some type of adware killer..
if anyone has anymore ideas, or questions, email freehlp@hawaii.com
i hate those [censored]ers at smart security..
at the very top of the screen, right click, it should appear as a standard option menu (compared to when right click the big black desktop..)
as you right click, select properties..
destop tab..
click the "customize destop" button at the bottom..
select the "web" tab..
an uncheck the "security" box..
and your done..i would suggest you dl some type of adware killer..
if anyone has anymore ideas, or questions, email freehlp@hawaii.com
#5 Guest_kkken_*
Posted 14 June 2004 - 11:20 PM
Guest, on Jun 13 2004, 04:27 PM, said:
this is the only way i know of how to remove this crap..
i hate those [censored]ers at smart security..
at the very top of the screen, right click, it should appear as a standard option menu (compared to when right click the big black desktop..)
as you right click, select properties..
destop tab..
click the "customize destop" button at the bottom..
select the "web" tab..
an uncheck the "security" box..
and your done..i would suggest you dl some type of adware killer..
if anyone has anymore ideas, or questions, email freehlp@hawaii.com
i hate those [censored]ers at smart security..
at the very top of the screen, right click, it should appear as a standard option menu (compared to when right click the big black desktop..)
as you right click, select properties..
destop tab..
click the "customize destop" button at the bottom..
select the "web" tab..
an uncheck the "security" box..
and your done..i would suggest you dl some type of adware killer..
if anyone has anymore ideas, or questions, email freehlp@hawaii.com
This worked for me thanks guys
#7 Guest_Guest_*
Posted 15 June 2004 - 01:26 AM
Oh yeah, and now whenever I log onto the internet, I get sent to a security message that says that I need to remove all this stuff from my computer, and then gives me smart-security [censored] again, and if not, sends me to a porn site . . . WTF CAN I DO HERE? *sigh*
#12 Guest_BustaDyme_*
Posted 16 June 2004 - 07:31 AM
Chucky, on Jun 15 2004, 08:16 PM, said:
What worked for me is to go to WINDOWS folder and delete the link to SECURE then go to your internet settings and change home web page to your browser again.
The desktop web page removal worked as well for me. Thanks. But now, my CPU usage is ALWAYS at 100% and my computer works much slower now
Most definately, there's some program Smarsecurity installed in our computers that's eating up all the processor power.
What do I do to resolve this???
#13
Harold999 
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Posted 16 June 2004 - 08:14 AM
I think I got rid of most of the program using a couple of ad-ware blockers and such. I had to run the programs about six or seven times each before they quite finding problems.
I checked out the source of the black screen and it brought up a text file in NOTEBOOK. I checked to see where it would be SAVED AS and went and erased that file. The problem that I have now is that I have a plain background when using WINDOWS EXPLORER. I have set the home web page to be a valid one (MSN.COM) and set the background in the DISPLAY area of the CONTROL PANEL but nothing changes.
Anyone have any ideas?
I checked out the source of the black screen and it brought up a text file in NOTEBOOK. I checked to see where it would be SAVED AS and went and erased that file. The problem that I have now is that I have a plain background when using WINDOWS EXPLORER. I have set the home web page to be a valid one (MSN.COM) and set the background in the DISPLAY area of the CONTROL PANEL but nothing changes.
Anyone have any ideas?
#14 Guest_Guest_*
Posted 16 June 2004 - 08:44 AM
BustaDyme, on Jun 16 2004, 07:31 AM, said:
Chucky, on Jun 15 2004, 08:16 PM, said:
What worked for me is to go to WINDOWS folder and delete the link to SECURE then go to your internet settings and change home web page to your browser again.
The desktop web page removal worked as well for me. Thanks. But now, my CPU usage is ALWAYS at 100% and my computer works much slower now
Most definately, there's some program Smarsecurity installed in our computers that's eating up all the processor power.
What do I do to resolve this???
I used Spybot to no avail. But I only used it once though. Well, finally, I ended up re-installing Windows XP
Man! Isn't there some way we can get back at those stupid asses @ smartsecurity?
#15 Guest_Guest_*
Posted 16 June 2004 - 09:01 AM
I think I got rid of SmartSecurity.
First the 100% processer problem. C:Windows,, look for a program called mstask2.exe REMOVE IT.
also mstask1, mstask3, and mstask4.
You may have to stop the process on mstask2.exe with a Control, Alt, Delete then second tab. (Win XP) You will see it as running 99-100%. Right click and Stop its process.
I was then able to remove it and the other three.
The info from freehlp@hawaii.com fixed my desktop.
Hope this helps.
First the 100% processer problem. C:Windows,, look for a program called mstask2.exe REMOVE IT.
also mstask1, mstask3, and mstask4.
You may have to stop the process on mstask2.exe with a Control, Alt, Delete then second tab. (Win XP) You will see it as running 99-100%. Right click and Stop its process.
I was then able to remove it and the other three.
The info from freehlp@hawaii.com fixed my desktop.
Hope this helps.
#16 Guest_Cricket_*
Posted 16 June 2004 - 10:40 AM
I also had the smart security background on mycomputer. It not only took over most of my screen but slowed my computed down to a slow crawl. I ran a scan on norton anti-virus and had two adware viruses which is probably how the smart security trash got onto my computer. First I removed these two viruses. Had to do one in safe mode as it won't delete in normal mode. Then I right clicked on the smart security background and found the properies. The picture on the top was in 20 pieces from i_01.gif to i_20.gif. I did a search for where these were and found them and deleted them. Then I right clicked on the main body of the background and found it was in a file called c:\windows\web\desktop.html. I then searched and found this and then deleted it and the backgound went away. I also did a search for "smart security" and found this and also deleted this. This is the path that worked. I tried a whole bunch of other ways that didn't work. In the end I spent about 8 hours getting rid of the dam background. I will NEVER buy anthing from that company.
#20 Guest_Jessica_*
Posted 16 June 2004 - 05:49 PM
This one is definitely a f***er.
I found that it installed 4 .exe files (I have win2k, so windows dir is winnt, yours may be just windows).
winnt\seksdialer.exe
winnt\desktop.exe
winnt\system.exe
winnt\downloaded program files\load.exe
It also seemed to install winnt\system32\system32.dll, at least it had a create date as the time this f***er took over. (I was trying to help someone else debug over the phone, went to the website & it's been downhill ever since.) I checked 2 other Win2k systems and they didn't have this file, so I moved it to a floppy. Still not sure if I need it, though windows seems to run without, just without sound at the moment.
I then ran through the registry and replaced or deleted:
secure.html (on another infected pc, it was an ip, so whatever your home page is getting set to - look for that)
load.exe (this is installed into IE, like the google or yahoo toolbars, so everytime you start up IE, it loads itself again) I deleted the branch that held this file.
I didn't find the other .exe's in the registry.
Then I went to control panel -> internet options and changed the home page and deleted all files.
Then to the cookies location (varies per platform) and deleted them all.
Then I ran through Windows Updates (choose from Tools menu in IE) until there were no more CRITICAL updates. I chose to skip the rest.
Then I made sure I had the latest virus defs & scanned (nothing found).
Then I went to webroot.com & installed the trial version of Spy Sweeper & ran that.
For the most part, it seems ok, but now my sound is hosed, and the pc seems much slower.
I saw a mstask.exe as "Guest" mentioned, but I don't seem to have access to get rid of that. So off to find out where that's hiding.
I sent them a nasty message on their site. I also looked them up via whois, but of course the phone # for the contact is disconnected.
Good luck all.
I found that it installed 4 .exe files (I have win2k, so windows dir is winnt, yours may be just windows).
winnt\seksdialer.exe
winnt\desktop.exe
winnt\system.exe
winnt\downloaded program files\load.exe
It also seemed to install winnt\system32\system32.dll, at least it had a create date as the time this f***er took over. (I was trying to help someone else debug over the phone, went to the website & it's been downhill ever since.) I checked 2 other Win2k systems and they didn't have this file, so I moved it to a floppy. Still not sure if I need it, though windows seems to run without, just without sound at the moment.
I then ran through the registry and replaced or deleted:
secure.html (on another infected pc, it was an ip, so whatever your home page is getting set to - look for that)
load.exe (this is installed into IE, like the google or yahoo toolbars, so everytime you start up IE, it loads itself again) I deleted the branch that held this file.
I didn't find the other .exe's in the registry.
Then I went to control panel -> internet options and changed the home page and deleted all files.
Then to the cookies location (varies per platform) and deleted them all.
Then I ran through Windows Updates (choose from Tools menu in IE) until there were no more CRITICAL updates. I chose to skip the rest.
Then I made sure I had the latest virus defs & scanned (nothing found).
Then I went to webroot.com & installed the trial version of Spy Sweeper & ran that.
For the most part, it seems ok, but now my sound is hosed, and the pc seems much slower.
I saw a mstask.exe as "Guest" mentioned, but I don't seem to have access to get rid of that. So off to find out where that's hiding.
I sent them a nasty message on their site. I also looked them up via whois, but of course the phone # for the contact is disconnected.
Good luck all.
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