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Topics - tanya

Pages: [1]
1
Tech Clinic / USB Port Infected
« on: March 01, 2014, 04:06:57 AM »

Hello,


 


I have a virus which began with an infected USB Drive. Now every time I plug in any USB Drive it doesn\'t work, all files have become shortcuts and none of them work. Microsoft Security Essentials has identified the virus as follows - Worm:VBS/Jenxcus!Ink It quarantines it but every time I use a USB it keeps coming back. I tried Super Antispyware but it hasn\'t identified it either. I tried to format all my USB\'s but even after formatting when I plug in the USB the virus comes back. I am not sure if any other areas of the computer are infected yet. Please help removing this!


 


Here is the hijack this log -


 


Logfile of Trend Micro HijackThis v2.0.4

Scan saved at 2:34:05 PM, on 3/1/2014

Platform: Windows 7 SP1 (WinNT 6.00.3505)

MSIE: Internet Explorer v11.0 (11.00.9600.16518)

Boot mode: Normal


Running processes:

C:\\Windows\\system32\\taskhost.exe

C:\\Program Files\\Malwarebytes\' Anti-Malware\\mbamgui.exe

C:\\Windows\\system32\\Dwm.exe

C:\\Windows\\Explorer.EXE

C:\\Program Files\\Common Files\\Adobe\\ARM\\1.0\\AdobeARM.exe

C:\\Program Files\\Microsoft Security Client\\msseces.exe

C:\\Program Files\\Microsoft Office\\Office12\\GrooveMonitor.exe

C:\\Program Files\\iTunes\\iTunesHelper.exe

C:\\Windows\\System32\\wscript.exe

C:\\Program Files\\Mozilla Firefox\\firefox.exe

C:\\Program Files\\Mozilla Firefox\\plugin-container.exe

C:\\Users\\compag\\AppData\\Local\\Google\\Google Talk Plugin\\googletalkplugin.exe

C:\\Program Files\\Mozilla Firefox\\plugin-container.exe

C:\\Windows\\system32\\Macromed\\Flash\\FlashPlayerPlugin_12_0_0_70.exe

C:\\Windows\\system32\\Macromed\\Flash\\FlashPlayerPlugin_12_0_0_70.exe

C:\\Users\\compag\\AppData\\Roaming\\VanToM Folder\\Server.exe

C:\\Windows\\system32\\wuauclt.exe

C:\\Users\\compag\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe

C:\\Users\\compag\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe

C:\\Users\\compag\\AppData\\Local\\Google\\Chrome\\Application\\chrome.exe

C:\\Program Files\\SUPERAntiSpyware\\SUPERAntiSpyware.exe

C:\\Program Files\\Trend Micro\\HiJackThis\\HiJackThis.exe

C:\\Windows\\system32\\DllHost.exe


R1 - HKCU\\Software\\Microsoft\\Internet Explorer\\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896\'>http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\\Software\\Microsoft\\Internet Explorer\\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157\'>http://go.microsoft.com/fwlink/?LinkId=69157

R1 - HKLM\\Software\\Microsoft\\Internet Explorer\\Main,Default_Page_URL = http://go.microsoft.com/fwlink/p/?LinkId=255141\'>http://go.microsoft.com/fwlink/p/?LinkId=255141

R1 - HKLM\\Software\\Microsoft\\Internet Explorer\\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896\'>http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\\Software\\Microsoft\\Internet Explorer\\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896\'>http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\\Software\\Microsoft\\Internet Explorer\\Main,Start Page = http://go.microsoft.com/fwlink/p/?LinkId=255141\'>http://go.microsoft.com/fwlink/p/?LinkId=255141

R0 - HKLM\\Software\\Microsoft\\Internet Explorer\\Search,SearchAssistant =

R0 - HKLM\\Software\\Microsoft\\Internet Explorer\\Search,CustomizeSearch =

R1 - HKCU\\Software\\Microsoft\\Windows\\CurrentVersion\\Internet Settings,ProxyOverride = *.local

R0 - HKCU\\Software\\Microsoft\\Internet Explorer\\Toolbar,LinksFolderName =

O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - C:\\Program Files\\Microsoft Office\\Office12\\GrooveShellExtensions.dll

O4 - HKLM\\..\\Run: [Adobe ARM] \"C:\\Program Files\\Common Files\\Adobe\\ARM\\1.0\\AdobeARM.exe\"

O4 - HKLM\\..\\Run: [APSDaemon] \"C:\\Program Files\\Common Files\\Apple\\Apple Application Support\\APSDaemon.exe\"

O4 - HKLM\\..\\Run: [MSC] \"C:\\Program Files\\Microsoft Security Client\\msseces.exe\" -hide -runkey

O4 - HKLM\\..\\Run: [GrooveMonitor] \"C:\\Program Files\\Microsoft Office\\Office12\\GrooveMonitor.exe\"

O4 - HKLM\\..\\Run: [iTunesHelper] \"C:\\Program Files\\iTunes\\iTunesHelper.exe\"

O4 - HKCU\\..\\Run: [Skype] \"C:\\Program Files\\Skype\\Phone\\Skype.exe\" /minimized /regrun

O4 - HKCU\\..\\Run: [Google Update] \"C:\\Users\\compag\\AppData\\Local\\Google\\Update\\GoogleUpdate.exe\" /c

O4 - HKCU\\..\\Run: [uTorrent] \"C:\\Users\\compag\\AppData\\Roaming\\uTorrent\\uTorrent.exe\"  /MINIMIZED

O4 - HKCU\\..\\Run: [MICROS~1] wscript.exe //B \"C:\\Users\\compag\\AppData\\Local\\Temp\\MICROS~1.VBS\"

O4 - HKCU\\..\\Run: [Server] C:\\Users\\compag\\AppData\\Roaming\\VanToM Folder\\Server.exe

O4 - HKCU\\..\\Run: [SUPERAntiSpyware] C:\\Program Files\\SUPERAntiSpyware\\SUPERAntiSpyware.exe

O4 - HKUS\\S-1-5-18\\..\\RunOnce: [SPReview] \"C:\\Windows\\System32\\SPReview\\SPReview.exe\" /sp:1 /errorfwlink:\"http://go.microsoft.com/fwlink/?LinkID=122915\'>http://go.microsoft.com/fwlink/?LinkID=122915\" /build:7601 (User \'SYSTEM\')

O4 - HKUS\\.DEFAULT\\..\\RunOnce: [SPReview] \"C:\\Windows\\System32\\SPReview\\SPReview.exe\" /sp:1 /errorfwlink:\"http://go.microsoft.com/fwlink/?LinkID=122915\'>http://go.microsoft.com/fwlink/?LinkID=122915\" /build:7601 (User \'Default user\')

O4 - Startup: MICROS~1.VBS



O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\\PROGRA~1\\MICROS~1\\Office12\\ONBttnIE.dll

O9 - Extra \'Tools\' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - C:\\PROGRA~1\\MICROS~1\\Office12\\ONBttnIE.dll

O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\\PROGRA~1\\MICROS~1\\Office12\\REFIEBAR.DLL

O11 - Options group: [ACCELERATED_GRAPHICS] Accelerated graphics

O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - C:\\Program Files\\Microsoft Office\\Office12\\GrooveSystemServices.dll

O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\\PROGRA~1\\COMMON~1\\Skype\\SKYPE4~1.DLL

O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\\Program Files\\SUPERAntiSpyware\\SASCORE.EXE

O23 - Service: Adobe Acrobat Update Service (AdobeARMservice) - Adobe Systems Incorporated - C:\\Program Files\\Common Files\\Adobe\\ARM\\1.0\\armsvc.exe

O23 - Service: Adobe Flash Player Update Service (AdobeFlashPlayerUpdateSvc) - Adobe Systems Incorporated - C:\\Windows\\system32\\Macromed\\Flash\\FlashPlayerUpdateService.exe

O23 - Service: AMD External Events Utility - AMD - C:\\Windows\\system32\\atiesrxx.exe

O23 - Service: Apple Mobile Device - Apple Inc. - C:\\Program Files\\Common Files\\Apple\\Mobile Device Support\\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service - Apple Inc. - C:\\Program Files\\Bonjour\\mDNSResponder.exe

O23 - Service: Google Updater Service (gusvc) - Google - C:\\Program Files\\Google\\Common\\Google Updater\\GoogleUpdaterService.exe

O23 - Service: iPod Service - Apple Inc. - C:\\Program Files\\iPod\\bin\\iPodService.exe

O23 - Service: MBAMScheduler - Malwarebytes Corporation - C:\\Program Files\\Malwarebytes\' Anti-Malware\\mbamscheduler.exe

O23 - Service: MBAMService - Malwarebytes Corporation - C:\\Program Files\\Malwarebytes\' Anti-Malware\\mbamservice.exe

O23 - Service: Mozilla Maintenance Service (MozillaMaintenance) - Mozilla Foundation - C:\\Program Files\\Mozilla Maintenance Service\\maintenanceservice.exe

O23 - Service: Skype Updater (SkypeUpdate) - Skype Technologies - C:\\Program Files\\Skype\\Updater\\Updater.exe


--

End of file - 6415 bytes

 


Thank you!


Tanya



2
Tech Clinic / Laptop not working! Guestsolo pls help!
« on: September 17, 2011, 04:51:01 AM »
Hi,

My laptop boots up but then hangs and I am unable to use it in normal mode.  I have now managed to log in in Safe mode with networking, please help me troubleshoot and fix this!

Thanks!
Tanya

3
Software / Email issue with website
« on: April 19, 2011, 07:03:45 AM »
Hi,

I am not sure if this is the right forum for this but please advice where else can I get a resolution to this issue. I have recently had a website made, everything was working well when all of a sudden the email alerts we receive are not coming through. As a customer whenever an order was placed an email was sent confirming the same, it is not happening now, even when 'Forgot Password's is clicked on the email does not go. The company which made the website is saying there is a mail server issue which is hard to believe as it was all working fine. Can someone please help me with this??? If this is not the right forum for this please point me in the right direction!

Thanks!
Tanya

4
Tech Clinic / Unable to connect to wireless
« on: August 03, 2010, 01:30:50 PM »
Hi,

I am unable to connect to any wireless networks...when I tried to connect using the Ethernet cable the internet works but not on wireless...the network is not a problem because other computers using the network are working fine...any ideas?

Thanks!

Tanya

5
Tech Clinic / Laptop beeping!
« on: March 12, 2010, 02:10:36 PM »
Hi,

I have an HP Compaq 615, processor AMD Athlon X 2 Dual Core QL-66 2.20 GHZ. It has been making these weird beeping noises for the past 2 hours! This happened once before as well. I have tried to turn it off and when I turned it back on after about half hr the beeps came back!
They seem to be coming from around the battery or behind the keyboard area...any idea why???? What do i do????

Thanks!
Tanya

6
Tech Clinic / Help! Can't detect hard drive!
« on: November 11, 2009, 01:53:40 AM »
Hi,

My work laptop has just crashed all of a sudden! I was working on something and in the middle of it it gave an error message 'Cannot detect hard drive' ever since then it's not working!

Please help!

Thanks!
Tanya

7
Software / Need help finding a web app!
« on: October 20, 2009, 03:55:48 AM »
Hello everyone,

We need help finding a web app which can do the following:

The scenario is that our rental home owners will order a video from us.  Once they order the video, an autoresponder will go out to them with a questionnaire to fill out.
 
 We need a web app that does the following:
 
 1)  Allow us to customize the interface with our logo, and simple instructions about the information that we need from them.
 
 2) Allows our customer to upload their photos easily, and add descriptions for each photo (preferably drag and drop, but don't know what's out there)
 
 3)  Has a secure user name / password for EACH user (they can sign in, doesn't need to be auto-generated, but we need to receive notice of when something is uploaded.  So, for example, uploading to FLICKR wouldn't work because we would need to download each file, and upload the finished video when we're done.  So it needs to be two-way
 
 4)  We're fine on paying for a service, the biggest thing is that it has to be super easy to use for a variety of user skill sets.  Most rental property owners aren't super tech-savvy.

Any help or suggestions would be much appreciated!

Thanks!
Tanya

8
Tech Clinic / For guestsolo....laptop acting weird!
« on: August 22, 2009, 02:06:08 AM »
Hi!

Please check my previous post....Laptop acting weird! I still need your help guestsolo!

Thanks!
T

9
Tech Clinic / Laptop acting weird....again!
« on: August 07, 2009, 11:22:24 PM »
Hi!

Well I am back after a few months...my laptop has become very slow again...hangs a lot...it cud be coz I have been spending a lot of time on it...but please check to make sure its clean! Here is the hijackthis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 08:17:03, on 08-08-2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v8.00 (8.00.6001.18813)
Boot mode: Normal

Running processes:
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Windows\system32\taskeng.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Windows\System32\rundll32.exe
C:\Windows\Samsung\PanelMgr\SSMMgr.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\ehome\ehtray.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\AIM6\aim6.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Sony\SonicStage Mastering Studio\Audio Filter\SSMSFilter.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\AIM6\aolsoftware.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Tanya\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Windows\explorer.exe
C:\Program Files\NCH Swift Sound\Scribe\scribe.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://vaio-online.sony.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - *{CFBFAE00-17A6-11D0-99CB-00C04FD64497} - (no file)
R3 - URLSearchHook: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar BHO - {A3BC75A2-1F87-4686-AA43-5347D756017C} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - C:\Program Files\AVG\AVG8\Toolbar\IEToolbar.dll
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\Windows\Samsung\PanelMgr\SSMMgr.exe /autorun
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Users\Tanya\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [Aim6] "C:\Program Files\AIM6\aim6.exe" /d locale=en-US ee://aol/imApp /HIDEBL
O4 - HKCU\..\Run: [Yahoo! Pager] "C:\Program Files\Yahoo!\Messenger\YahooMessenger.exe" -quiet
O4 - .DEFAULT User Startup: Audio Filter.lnk = C:\Program Files\Sony\SonicStage Mastering Studio\Audio Filter\SSMSFilter.exe (User 'Default user')
O4 - Startup: Audio Filter.lnk = C:\Program Files\Sony\SonicStage Mastering Studio\Audio Filter\SSMSFilter.exe
O4 - Startup: BSEGadget.lnk = ?
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Transfer by Image Converter 3 - C:\Program Files\Sony\Image Converter 3\menu.htm
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG Free8 E-mail Scanner (avg8emc) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgemc.exe
O23 - Service: AVG Free8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Update Service (gupdate1c986ba485f694c) (gupdate1c986ba485f694c) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Image Converter SCSI Service (ICScsiSV) - Sony Corporation - C:\Program Files\Sony\Image Converter 3\ICScsiSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 3\IcVzMon.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\stacsv.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzHardwareResourceManager\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Content Folder Watcher (VCFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Content Folder Watcher\VCFw.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: Viewpoint Manager Service - Viewpoint Corporation - C:\Program Files\Viewpoint\Common\ViewpointService.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 10819 bytes

Thanks!
Tanya

10
Tech Clinic / Increase download speed
« on: July 10, 2009, 04:06:02 AM »
Hi,

I use a 1mbit wireless internet connection at home...and I use utorrent quite often...i have read various people saying they get speeds over 200 and 300 kbps...while mine seems to get stuck at max 120kbps....even for healthy downloads with tons of seeds available! my ports seem to b working ok and I have pretty much tried every other tip out there but nothing seems to break the 120kbps barrier...any suggestions or help wud b much appreciated!

Thanks!
Tanya

11
Tech Clinic / pls check for a virus/threat!
« on: January 21, 2009, 01:26:11 PM »
Hi,

Have recently noticed my laptop as become slow and sites take forever to open! Some don't even open at times for days....have attached the hijackthis log...please check and let me know!

Thanks!
Tanya

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 22:22:39, on 21-01-2009
Platform: Windows Vista SP1 (WinNT 6.00.1905)
MSIE: Internet Explorer v7.00 (7.00.6001.18000)
Boot mode: Normal

Running processes:
C:\Windows\system32\taskeng.exe
C:\Windows\system32\Dwm.exe
C:\Windows\Explorer.EXE
C:\Windows\system32\taskeng.exe
C:\Program Files\Windows Defender\MSASCui.exe
C:\Program Files\Apoint\Apoint.exe
C:\Program Files\Sony\ISB Utility\ISBMgr.exe
C:\Program Files\AVG\AVG8\avgtray.exe
C:\Program Files\Sony\Wireless Switch Setting Utility\Switcher.exe
C:\Program Files\Sony\VAIO Update 4\VAIOUpdt.exe
C:\Windows\System32\rundll32.exe
C:\Windows\System32\rundll32.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Windows\Samsung\PanelMgr\SSMMgr.exe
C:\Windows\ehome\ehtray.exe
C:\Program Files\Windows Media Player\wmpnscfg.exe
C:\Program Files\Windows Live\Messenger\msnmsgr.exe
C:\Users\Tanya\AppData\Local\Google\Update\GoogleUpdate.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BTTray.exe
C:\Program Files\Sony\SonicStage Mastering Studio\Audio Filter\SSMSFilter.exe
C:\Windows\ehome\ehmsas.exe
C:\Program Files\WIDCOMM\Bluetooth Software\BtStackServer.exe
C:\Program Files\Apoint\ApMsgFwd.exe
C:\Program Files\Apoint\Apntex.exe
C:\Windows\system32\wbem\unsecapp.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Users\Tanya\AppData\Local\Google\Google Talk Plugin\googletalkplugin.exe
C:\Program Files\uTorrent\uTorrent.exe
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://vaio-online.sony.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,SearchAssistant = http://server.toolbar.rediff.com/toolbar/4...ml?mode=toolbar
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://server.toolbar.rediff.com/toolbar/4...ml?mode=toolbar
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://server.toolbar.rediff.com/toolbar/4...ml?mode=toolbar
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://vaio-online.sony.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?LinkId=69157
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = local
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: Rediff Toolbar - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - C:\Program Files\Rediff Toolbar\4.0\redifftoolbar.dll
O1 - Hosts: ::1 localhost
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: WormRadar.com IESiteBlocker.NavFilter - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG8\avgssie.dll
O2 - BHO: Java(tm) Plug-In SSV Helper - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre6\bin\ssv.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
O2 - BHO: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll
O2 - BHO: XBTBPos00 - {BBBE1C1A-89F7-4AF6-ABD1-F8FBCFA47408} - C:\PROGRA~1\REDIFF~2\4.0\REDIFF~1.DLL
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll
O3 - Toolbar: AVG Security Toolbar - {A057A204-BACC-4D26-9990-79A187E2698E} - C:\PROGRA~1\AVG\AVG8\AVGTOO~1.DLL
O3 - Toolbar: Rediff Toolbar - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - C:\Program Files\Rediff Toolbar\4.0\redifftoolbar.dll
O4 - HKLM\..\Run: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint\Apoint.exe
O4 - HKLM\..\Run: [ISBMgr.exe] "C:\Program Files\Sony\ISB Utility\ISBMgr.exe"
O4 - HKLM\..\Run: [AVG8_TRAY] C:\PROGRA~1\AVG\AVG8\avgtray.exe
O4 - HKLM\..\Run: [NvSvc] RUNDLL32.EXE C:\Windows\system32\nvsvc.dll,nvsvcStart
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup
O4 - HKLM\..\Run: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKLM\..\Run: [Logan_S2P] C:\Program Files\Samsung\Samsung SCX-4500 Series\SPanel\Scan2pc.exe
O4 - HKLM\..\Run: [Samsung PanelMgr] C:\Windows\Samsung\PanelMgr\SSMMgr.exe /autorun
O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe
O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe
O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background
O4 - HKCU\..\Run: [Google Update] "C:\Users\Tanya\AppData\Local\Google\Update\GoogleUpdate.exe" /c
O4 - HKUS\S-1-5-19\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')
O4 - HKUS\S-1-5-20\..\Run: [Sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')
O4 - .DEFAULT User Startup: Audio Filter.lnk = C:\Program Files\Sony\SonicStage Mastering Studio\Audio Filter\SSMSFilter.exe (User 'Default user')
O4 - Startup: Audio Filter.lnk = C:\Program Files\Sony\SonicStage Mastering Studio\Audio Filter\SSMSFilter.exe
O4 - Global Startup: Bluetooth.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Transfer by Image Converter 3 - C:\Program Files\Sony\Image Converter 3\menu.htm
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre6\bin\ssv.dll
O9 - Extra button: Rediff Toolbar - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - C:\Program Files\Rediff Toolbar\4.0\redifftoolbar.dll
O9 - Extra 'Tools' menuitem: Rediff Toolbar - {12F02779-6D88-4958-8AD3-83C12D86ADC7} - C:\Program Files\Rediff Toolbar\4.0\redifftoolbar.dll
O9 - Extra button: Blog This - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra 'Tools' menuitem: &Blog This in Windows Live Writer - {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - C:\Program Files\Windows Live\Writer\WriterBrowserExtension.dll
O9 - Extra button: (no name) - {3B8FB116-D358-48A3-A5C7-DB84F15CBB04} - http://www.servicemenutool.com/redirect.php (file missing)
O9 - Extra 'Tools' menuitem: Explorer Security - {3B8FB116-D358-48A3-A5C7-DB84F15CBB04} - http://www.servicemenutool.com/redirect.php (file missing)
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\Office12\REFIEBAR.DLL
O9 - Extra button: @btrez.dll,-4015 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O9 - Extra 'Tools' menuitem: @btrez.dll,-12650 - {CCA281CA-C863-46ef-9331-5C8D4460577F} - C:\Program Files\WIDCOMM\Bluetooth Software\btsendto_ie.htm
O13 - Gopher Prefix:
O16 - DPF: {8FEFF364-6A5F-4966-A917-A3AC28411659} (SopCore Control) - http://download.sopcast.com/download/SOPCORE.CAB
O18 - Protocol: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG8\avgpp.dll
O20 - AppInit_DLLs: avgrsstx.dll
O23 - Service: AVG8 WatchDog (avg8wd) - AVG Technologies CZ, s.r.o. - C:\PROGRA~1\AVG\AVG8\avgwdsvc.exe
O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: Image Converter SCSI Service (ICScsiSV) - Sony Corporation - C:\Program Files\Sony\Image Converter 3\ICScsiSV.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1150\Intel 32\IDriverT.exe
O23 - Service: Image Converter video recording monitor for VAIO Entertainment - Sony Corporation - C:\Program Files\Sony\Image Converter 3\IcVzMon.exe
O23 - Service: IviRegMgr - InterVideo - C:\Program Files\Common Files\InterVideo\RegMgr\iviRegMgr.exe
O23 - Service: MSCSPTISRV - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\MSCSPTISRV.exe
O23 - Service: PACSPTISVR - Unknown owner - C:\Program Files\Common Files\Sony Shared\AVLib\PACSPTISVR.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
O23 - Service: SigmaTel Audio Service (STacSV) - IDT, Inc. - C:\Windows\system32\stacsv.exe
O23 - Service: VAIO Entertainment TV Device Arbitration Service - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCs\VzHardwareResourceManager\VzHardwareResourceManager.exe
O23 - Service: VAIO Event Service - Sony Corporation - C:\Program Files\Sony\VAIO Event Service\VESMgr.exe
O23 - Service: VAIO Media Integrated Server (VAIOMediaPlatform-IntegratedServer-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\VMISrv.exe
O23 - Service: VAIO Media Integrated Server (HTTP) (VAIOMediaPlatform-IntegratedServer-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Integrated Server (UPnP) (VAIOMediaPlatform-IntegratedServer-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Media Gateway Server (VAIOMediaPlatform-Mobile-Gateway) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\VmGateway.exe
O23 - Service: VAIO Media Content Collection (VAIOMediaPlatform-UCLS-AppServer) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\UCLS.exe
O23 - Service: VAIO Media Content Collection (HTTP) (VAIOMediaPlatform-UCLS-HTTP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\SV_Httpd.exe
O23 - Service: VAIO Media Content Collection (UPnP) (VAIOMediaPlatform-UCLS-UPnP) - Sony Corporation - C:\Program Files\Sony\VAIO Media Integrated Server\Platform\UPnPFramework.exe
O23 - Service: VAIO Content Metadata Intelligent Analyzing Manager (VcmIAlzMgr) - Sony Corporation - C:\Program Files\Sony\VCM Intelligent Analyzing Manager\VcmIAlzMgr.exe
O23 - Service: VAIO Content Metadata XML Interface (VcmXmlIfHelper) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VcmXml\VcmXmlIfHelper.exe
O23 - Service: VAIO Entertainment UPnP Client Adapter (Vcsw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VCSW\VCSW.exe
O23 - Service: VAIO Entertainment Database Service (VzCdbSvc) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzCdbSvc.exe
O23 - Service: VAIO Entertainment File Import Service (VzFw) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\VAIO Entertainment Platform\VzCdb\VzFw.exe
O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

--
End of file - 12461 bytes

12
Tech Clinic / Virus found Win32/Heur!
« on: November 09, 2008, 07:05:40 PM »
Hi Guestolo,
 
 I was trying to download a program which I have easily done in the past but today I got a prompt from AVG saying Virus Found Win32/ Heur. I immediately closed the exe file and chose the 'move to virus vault' option.
 
 I have been reading up on it since and have found people have faced problems even after moving the virus to the vault...i just want to make sure my system is clean. How do i proceed??
 
 Thanks!
 Tanya

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