TheTechGuide Forum

General Category => Tech Clinic => Topic started by: hawkfish on May 09, 2004, 02:52:05 PM

Title: Might have a virus on my comp but not sure
Post by: hawkfish on May 09, 2004, 02:52:05 PM

OK, this is weird.  On my computer my keyboard doesn't work, mouse only works part of the time, and the desktop icons when clicked on only give me the details and do not open the programs.  Has anyone else had this problem and be able to fix it with out reinstalling windows?  Thanks for the help.

Title: Might have a virus on my comp but not sure
Post by: Hoffa on May 10, 2004, 04:32:55 PM

Hello,Hawkfish. This could be a hardware problem, or possibly...?. I would disconnect keyboard and mouse , and then reconnect, see what happens.
Might be a virus?? do you have up to date protection???. If so , you can also run a free online scan, just disable your current antivirus. Sometimes things will be found with one, that was missed with another. Free scan>>> http://www.trendmicro.com/en/home/us/enterprise.htm (http://\"http://www.trendmicro.com/en/home/us/enterprise.htm\")  
Next and most important, run a hijackthis scan and post it back here. Download to its own folder--do not run from desktop. Run the scan and click save-log, copy and paste back to this site. DO NOT FIX ANYTHING, that will come later. Hijackthis link>>> http://www.spywareinfo.com/~merijn/downloads.html (http://\"http://www.spywareinfo.com/~merijn/downloads.html\")
Lets see if its a malware/virus problem, or software/hardware.
I have a couple of other programs that can remove Aware/spyware {free] , but lets see what is really happening.  A description of your system, anti-virus situation would be helpful.