TheTechGuide Forum
General Category => Tech Clinic => Topic started by: harry on December 31, 2004, 01:07:09 PM
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Here is my log from Hijackthis... can someone please help.
I tried some of the other comments from older postings but it does not help as it comes back...
Logfile of HijackThis v1.97.7
Scan saved at 12:03:58 PM, on 12/31/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\program files\mcafee.com\agent\mcagent.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\bin\HPOVDX05.EXE
C:\WINDOWS\System32\hpoipm07.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\My Downloads\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us9.hpwis.com/ (http://\"http://srch-us9.hpwis.com/\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us9.hpwis.com/ (http://\"http://srch-us9.hpwis.com/\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us9.hpwis.com/ (http://\"http://us9.hpwis.com/\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/ (http://\"http://srch-us9.hpwis.com/\")
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\mcafee.com\agent\McUpdate.exe
O4 - HKLM\..\Run: [AutoTBar] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\AUTOTBAR.EXE
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP OfficeJet T Series Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Related (HKLM)
O9 - Extra 'Tools' menuitem: Show &Related Links (HKLM)
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...84/mcinsctl.cab (http://\"http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab\")
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,21/mcgdmgr.cab (http://\"http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab\")
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://active.macromedia.com/flash2/cabs/swflash.cab (http://\"http://active.macromedia.com/flash2/cabs/swflash.cab\")
O17 - HKLM\System\CCS\Services\Tcpip\..\{329C48F8-1B59-4710-8BEF-2B8FC283EFA5}: NameServer = 69.50.166.94,69.31.80.244
O17 - HKLM\System\CCS\Services\Tcpip\..\{52AD8E61-B8FE-45BD-9666-33289D086A07}: NameServer = 69.50.166.94,69.31.80.244
O17 - HKLM\System\CS1\Services\Tcpip\..\{329C48F8-1B59-4710-8BEF-2B8FC283EFA5}: NameServer = 69.50.166.94,69.31.80.244
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Can you please update your version of Hijackthis
Open Hijackthis>>Config>>Misc Tools>>Check for updates Online
If for some reason it won't update you can download the latest version from
This Link--CLICK HERE (http://\"https://ssl.perfora.net/tools.radiosplace.com/HijackThis.exe\") or This Link--CLICK HERE (http://\"http://aumha.org/downloads/hijackthis.exe\")
Save it to your C:\My Downloads folder, allow it to overwrite the old version if prompted
Please follow these instructions if possible
I'm going to ask you to modify the registry
Beforehand please make a fresh Restore point
Go to START>>All Programs>>Accessories>>System Tools>>System Restore
Create a Restore point
Name it and click Create
This is just to ensure you have a backup from this point on
This is supplied by Trend Micro
# Open Registry Editor. Click Start>Run, type REGEDIT, then press Enter.
# In the left panel, expand(+) the following
+HKEY_CURRENT_USER
+Software
+Microsoft
+Internet Explorer
+Desktop
+Components
# Still in the left panel, locate and Right click on and delete the subkey:
0
# Close Registry Editor.
Using Windows Explorer, locate and delete the following files:
Do a search for the bolded files
• %Windows%\desktop.html >>you may also find and entry in your Web folder
• %Windows%\SSICO.ICO
• %Root%\Documents and Settings\<current user>\Desktop\! Protect Your Data.url
• %Root%\Documents and Settings\<current user>\Favorites\! Smart Security.url
• %Root%\Documents and Settings\<current user>\Recent\! Smart Security.url
• %Root%\Documents and Settings\<current user>\Start Menu\! Secure Yourself.url
After that is done, Restart your computer
Before posting back with a fresh hijackthis log
I see you may be controlling startup entries with msconfig.
Not that there's anything wrong with that, but you may be unknowingly be hiding Malware that you are not aware of
Can you please go to START>>>RUN>>Type in msconfig and hit Enter or OK
Click the Normal Startup
Apply it and close out and Restart your computer
Post back with a fresh hijackthis log from version 1.99
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THANK YOU So much...
I have done all the steps..... The black screen is now gone.
Here is the latest Hijackthis Log, does it seem OK
Logfile of HijackThis v1.99.0
Scan saved at 3:14:29 PM, on 12/31/2004
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
c:\PROGRA~1\mcafee.com\vso\mcshield.exe
C:\WINDOWS\Explorer.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Unload\hpqcmon.exe
C:\WINDOWS\System32\hphmon05.exe
C:\HP\KBD\KBD.EXE
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\ALCXMNTR.EXE
C:\PROGRA~1\mcafee.com\vso\mcvsshld.exe
c:\progra~1\mcafee.com\vso\mcvsescn.exe
c:\program files\mcafee.com\agent\mcagent.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\Program Files\Palm\HOTSYNC.EXE
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\bin\HPOVDX05.EXE
C:\WINDOWS\System32\hpoipm07.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\My Downloads\HijackThis.exe
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://us9.hpwis.com/ (http://\"http://us9.hpwis.com/\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us9.hpwis.com/ (http://\"http://srch-us9.hpwis.com/\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us9.hpwis.com/ (http://\"http://srch-us9.hpwis.com/\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us9.hpwis.com/ (http://\"http://srch-us9.hpwis.com/\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,Default_Search_URL = about:blank
O3 - Toolbar: McAfee VirusScan - {BA52B914-B692-46c4-B683-905236F6F655} - c:\progra~1\mcafee.com\vso\mcvsshl.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [CamMonitor] c:\Program Files\Hewlett-Packard\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [HPHmon05] C:\WINDOWS\System32\hphmon05.exe
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [StorageGuard] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [VSOCheckTask] "c:\PROGRA~1\mcafee.com\vso\mcmnhdlr.exe" /checktask
O4 - HKLM\..\Run: [VirusScan Online] "c:\PROGRA~1\mcafee.com\vso\mcvsshld.exe"
O4 - HKLM\..\Run: [MCAgentExe] c:\PROGRA~1\mcafee.com\agent\mcagent.exe
O4 - HKLM\..\Run: [MCUpdateExe] C:\PROGRA~1\McAfee.com\Agent\McUpdate.exe
O4 - HKLM\..\Run: [AutoTBar] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\AUTOTBAR.EXE
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe" /0
O4 - HKCU\..\Run: [BackupNotify] c:\Program Files\Hewlett-Packard\Digital Imaging\bin\backupnotify.exe
O4 - Global Startup: HotSync Manager.lnk = C:\Program Files\Palm\HOTSYNC.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: HP OfficeJet T Series Startup.lnk = C:\Program Files\Hewlett-Packard\HP OfficeJet T Series\Bin\HPOstr05.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} (McAfee.com Operating System Class) - http://download.mcafee.com/molbin/shared/m...84/mcinsctl.cab (http://\"http://download.mcafee.com/molbin/shared/mcinsctl/en-us/4,0,0,84/mcinsctl.cab\")
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} (DwnldGroupMgr Class) - http://download.mcafee.com/molbin/shared/m...,21/mcgdmgr.cab (http://\"http://download.mcafee.com/molbin/shared/mcgdmgr/en-us/1,0,0,21/mcgdmgr.cab\")
O17 - HKLM\System\CCS\Services\Tcpip\..\{329C48F8-1B59-4710-8BEF-2B8FC283EFA5}: NameServer = 69.50.166.94,69.31.80.244
O17 - HKLM\System\CCS\Services\Tcpip\..\{52AD8E61-B8FE-45BD-9666-33289D086A07}: NameServer = 69.50.166.94,69.31.80.244
O17 - HKLM\System\CS1\Services\Tcpip\..\{329C48F8-1B59-4710-8BEF-2B8FC283EFA5}: NameServer = 69.50.166.94,69.31.80.244
O23 - Service: Macromedia Licensing Service - Unknown - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: McAfee.com McShield - Unknown - c:\PROGRA~1\mcafee.com\vso\mcshield.exe
O23 - Service: McAfee SecurityCenter Update Manager - McAfee, Inc - C:\PROGRA~1\McAfee.com\Agent\mcupdmgr.exe
O23 - Service: McAfee.com VirusScan Online Realtime Engine - Networks Associates Technology, Inc - c:\PROGRA~1\mcafee.com\vso\mcvsrte.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Softex OmniPass Service - Unknown - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: Windows User Mode Driver Framework - Unknown - C:\WINDOWS\System32\wdfmgr.exe (file missing)
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Sorry for the delayed response Harry
Your last log looks good
You may however want to do another scan with hijackthis and put a check next to this entry
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
Beforehand enter your taskmanager and end process on it
When all other windows are closed, including this one, click the FIX CHECKED button
Restart your computer
Alcxmntr.exe is related to Realteks AC97 Audio
Heres some more info
Alcxmntr.exe (http://\"http://www.sysinfo.org/startuplist.php?filter=ALCXMNTR.EXE&count=&type=\")
If you have any problems with your audio afterwards, simply restore that entry with Hijackthis from the backups
I can't see you having problems disabling it however, and anything that reports back
I consider to be just as bad as spyware
To enhance your privacy and security
You should set up protection against future attacks
You should install these 2 apps., they add extra security while
silently protecting you, without running in the background
SpywareBlaster by JavaCool---will block bad ActiveX and malevolent cookies
Install---Check for Updates---Enable all protection
http://www.javacoolsoftware.com/spywareblaster.html (http://\"http://www.javacoolsoftware.com/spywareblaster.html\")
IE-Spyad---IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
Here is a tutorial and download link
TUTORIAL==Link to Tutorial (http://\"http://www.bleepingcomputer.com/forums/index.php?showtutorial=53\")
Download link==Download link (http://\"https://netfiles.uiuc.edu/ehowes/www/resource.htm#IESPYAD\")
Scroll down and click on IE-SPYAD.EXE Free! or IE-SPYAD2.EXE Free!
Regular IE-Spyad for the individual user or IE-Spyad 2 for global protection(All users) on your computer
You only need one or the other
With both, Check for updates every couple of weeks
Keep the link to IE-Spyad bookmarked so you can check for updates
SpywareBlaster, after every update just simply enable all protection
Stay safe
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