TheTechGuide Forum

General Category => Tech Clinic => Topic started by: BMW on January 20, 2005, 11:03:21 PM

Title: DESKTOP.EXE (Part 2)
Post by: BMW on January 20, 2005, 11:03:21 PM

Quote

BMW, don't run away but would you mind starting your own topic please

It will get too confusing posting in this same thread
Here's a direct link
http://www.thetechguide.com/forum/index.ph...php?showforum=4 (http://\"http://www.thetechguide.com/forum/index.ph...php?showforum=4\")
Simply click the START NEW at the top

Could you also save Hijackthis to a Permanent folder
Move it or Redownload
Important: Create a Permanent folder for Hijackthis
Double Click "MY Computer"
Open your C: drive
Click "File" >>> "New" >>>> "Folder"
A new folder will be created, name it HJT

Now you will have C:\HJT

Download Hijackthis from CLICK HERE or CLICK HERE
Save it to that new folder

Post a fresh log in you new topic, thanks 

Guestolo:
Didn't mean to impose on anybody's topic..my bad I just got issues right now with this desktop.exe garbage and popups etcthat seems to be related ever since desktop.exe entered my world.

I had already went to the hijackthis  website and created a permanent folder called HJT and made the log from that. I'll  make another fresh log and post it in the next  reply..stay tuned

Title: DESKTOP.EXE (Part 2)
Post by: BMW on January 20, 2005, 11:10:47 PM

HERE IS THE LOG..UNPLUGGED.LOL

Logfile of HijackThis v1.99.0
Scan saved at 10:01:00 PM, on 1/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\kpaqut.exe
C:\WINDOWS\Xhrmy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\DOCUME~1\Bryan\LOCALS~1\Temp\Temporary Directory 1 for hijackthis.zip\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.popupsearches.com/sidesearch.html (http://\"http://www.popupsearches.com/sidesearch.html\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.popupsearches.com/sidesearch.html (http://\"http://www.popupsearches.com/sidesearch.html\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.popupsearches.com/sidesearch.html (http://\"http://www.popupsearches.com/sidesearch.html\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ca.red.clientapps.yahoo.com/customi.../search/ie.html (http://\"http://ca.red.clientapps.yahoo.com/customize/rogers/defaults/sb/*http://www.yahoo.com/search/ie.html\")
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.red.clientapps.yahoo.com/customi...ogers.yahoo.com (http://\"http://ca.red.clientapps.yahoo.com/customize/rogers/defaults/*http://rogers.yahoo.com\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.popupsearches.com/sidesearch.html (http://\"http://www.popupsearches.com/sidesearch.html\")
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.popupsearches.com/sidesearch.html (http://\"http://www.popupsearches.com/sidesearch.html\")
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://ca.red.clientapps.yahoo.com/customi...//www.yahoo.com (http://\"http://ca.red.clientapps.yahoo.com/customize/rogers/defaults/su/*http://www.yahoo.com\")
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - C:\Program Files\TV Media\TvmBho.dll
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGrab.dll
O2 - BHO: F1 Organizer Class - {00000EF1-0786-4633-87C6-1AA7A44296DA} - C:\WINDOWS\system32\ATPART~1.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ohb - {086CEFD5-A88D-4981-8915-D51F04360ED1} - C:\WINDOWS\system32\winhot32.dll (file missing)
O2 - BHO: (no name) - {1C78AB3F-A857-482e-80C0-3A1E5238A565} - (no file)
O2 - BHO: ohb - {285B5CCD-C3F0-4EB6-9632-7D0A3C3AF824} - C:\WINDOWS\system32\hsrb.dll
O2 - BHO: MEGASEAR - {4E7BD74F-2B8D-469E-C0FF-FA7FB592BF30} - C:\WINDOWS\DOWNLO~1\megasear.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: ohb - {CB5B2BC6-F957-4D8A-BE67-83F3EC58BA01} - C:\WINDOWS\system32\dsktrf.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: MEGASEAR - {4E7BD74F-2B8D-469E-C0FF-FA7FB592BF30} - C:\WINDOWS\DOWNLO~1\megasear.dll
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ztngeq] C:\WINDOWS\system32\kpaqut.exe
O4 - HKLM\..\Run: [xhrmy] C:\WINDOWS\Xhrmy.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &iSearch The Web - res://C:\WINDOWS\system32\toolbar.dll/SEARCH.HTML
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {EFB22865-F3BC-4309-ADFA-C8E078A7F762} (SysWebTelecomInt Class) - http://www.sponsoradulto.com/cab/14/en/Sys...bTelecomInt.cab (http://\"http://www.sponsoradulto.com/cab/14/en/SysWebTelecomInt.cab\")
O18 - Filter: text/html - {DFAA31C8-A356-4313-9D95-5EDAB46C5070} - (no file)
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Title: DESKTOP.EXE (Part 2)
Post by: guestolo on January 20, 2005, 11:29:09 PM

Unfortunately you saved Hijackthis to a temporary directory, but before we tackle anything in your log

Could you ensure to download and run these 2 free Spyware Removers
Hang onto both of them
If you already have them ensure you have the latest versions

Download and Install the free version of Ad-Aware SE Personal 1.05 (http://\"http://www.lavasoftusa.com/support/download/\")
Ensure you have this version
Open Ad-Aware, ensure to click the  check for updates now link and Connect to download the latest updates

Perform a Full system scan--"Uncheck Search for Negligible Risk Entries" before scanning
When it's finished scanning
At this point you should either right click on the screen and and choose the "Select All" Objects option or individually put a checkmark in each objects checkbox
click on the Next button. Ad-Aware SE will now present you with a confirmation box as to whether or not you would like to remove the objects you have just selected. Press the "OK" button

RESTART your computer back to finish the cleaning process

When your back in Windows

Download and Install Spybot S&D 1.3 (http://\"http://www.download.com/3000-8022-10122137.html\")
When Installing, please don't enable TEA TIMER, it's a great addon to Spybot but it can get in our way to do any manual fixes.. This can be enabled at a later time if you want it
After installation--Click the Update button on the left, in the window on the right click the
SEARCH FOR UPDATES button, Check and download all updates
Click the "Search and Destroy" Button
In the right window, click the
Check for Problems Let it complete it's scanning---Ensure to check and FIX everything in RED---they should be checked by default
RESTART your computer to finish the Cleaning process

When your back in Windows
Please Redownload Hijackthis, it makes backups, backups will be lost when we empty your Temp folders
Important: Create a Permanent folder for Hijackthis
Double Click "MY Computer"
Open your C: drive
Click "File" >>> "New" >>>> "Folder"
A new folder will be created, name it HJT

Now you will have C:\HJT

Download Hijackthis from CLICK HERE (http://\"https://ssl.perfora.net/tools.radiosplace.com/HijackThis.exe\") or CLICK HERE (http://\"http://aumha.org/downloads/hijackthis.exe\")
Save it to that new folder

Do a SCAN and Save a Log file---Save the log----copy and paste the WHOLE contents of the log  here... Don't try and fix anything yet----It is all important

Title: DESKTOP.EXE (Part 2)
Post by: BMW on January 21, 2005, 01:05:55 AM

Did what you asked. The log as you requested:

Logfile of HijackThis v1.99.0
Scan saved at 11:57:02 PM, on 1/20/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\isrvs\desktop.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\Xhrmy.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\PROGRA~1\INTERN~1\iexplore.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms= (http://\"http://www.isearch.com/index.php?app=SE&affjump=1&affiliate=ODQ6NTo5&Terms=\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms= (http://\"http://www.isearch.com/index.php?app=SE&affjump=1&affiliate=ODQ6NTo5&Terms=\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms= (http://\"http://www.isearch.com/index.php?app=SE&affjump=1&affiliate=ODQ6NTo5&Terms=\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ca.red.clientapps.yahoo.com/customi.../search/ie.html (http://\"http://ca.red.clientapps.yahoo.com/customize/rogers/defaults/sb/*http://www.yahoo.com/search/ie.html\")
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.red.clientapps.yahoo.com/customi...ogers.yahoo.com (http://\"http://ca.red.clientapps.yahoo.com/customize/rogers/defaults/*http://rogers.yahoo.com\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms= (http://\"http://www.isearch.com/index.php?app=SE&affjump=1&affiliate=ODQ6NTo5&Terms=\")
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms= (http://\"http://www.isearch.com/index.php?app=SE&affjump=1&affiliate=ODQ6NTo5&Terms=\")
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://ca.red.clientapps.yahoo.com/customi...//www.yahoo.com (http://\"http://ca.red.clientapps.yahoo.com/customize/rogers/defaults/su/*http://www.yahoo.com\")
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)
O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGrab.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: ohb - {285B5CCD-C3F0-4EB6-9632-7D0A3C3AF824} - C:\WINDOWS\system32\hsrb.dll (file missing)
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [ztngeq] C:\WINDOWS\system32\kpaqut.exe
O4 - HKLM\..\Run: [xhrmy] C:\WINDOWS\Xhrmy.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O18 - Filter: text/html - {DFAA31C8-A356-4313-9D95-5EDAB46C5070} - (no file)
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Title: DESKTOP.EXE (Part 2)
Post by: guestolo on January 21, 2005, 01:32:03 AM

Access your Add/Remove Programs and remove if found
TV MEDIA

Restart the computer if removed

A couple more quick downloads
Download and UNZIP to a folder Hoster by Toadbee (http://\"http://members.aol.com/toadbee/hoster.zip\")
We'll need this later

Download and Install this small program
to help clean your temp folders,cookies, prefetch folder, etc...
Windows Cleanup (http://\"http://www.antispyware.nextdesigns.net/installs/cleanup.php?type=exe\")
Install it for now but >>Don't run a scan yet
A great little utility to assist in cleaning those temp folders

Print the rest of this out or save to a Notepad file on your Desktop for easy access
Disconnect from the Internet
And know how to start in safe mode, I'll be asking you to do so soon...If your unsure I supplied a link below

Set Windows To Show Hidden Files and Folders
    * Click Start.
    * Open My Computer.
    * Select the Tools menu and click Folder Options.
    * Select the View Tab.
    * Under the Hidden files and folders heading select Show hidden files and folders.
    * Uncheck the Hide protected operating system files (recommended) option.
    * Uncheck the Hide Extensions for known file types
    * Click Yes to confirm.
    * Click OK.

Open Hijackthis>>Open Misc Tools Section>>Open Process Manager
Kill these processes if still running
C:\WINDOWS\isrvs\desktop.exe
C:\WINDOWS\Xhrmy.exe

Do another scan with Hijackthis and put a check next to these entries:
I'm going to include the redclientapps. to remove, they look harmless but are associated with Red Sheriff Spyware

R1 - HKCU\Software\Microsoft\Internet Explorer,SearchURL = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms= (http://\"http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms= (http://\"http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms= (http://\"http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://ca.red.clientapps.yahoo.com/customi.../search/ie.html (http://\"http://ca.red.clientapps.yahoo.com/customi.../search/ie.html\")
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.red.clientapps.yahoo.com/customi...ogers.yahoo.com (http://\"http://ca.red.clientapps.yahoo.com/customi...ogers.yahoo.com\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms= (http://\"http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=\")
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms= (http://\"http://www.isearch.com/index.php?app=SE&af...ODQ6NTo5&Terms=\")
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://ca.red.clientapps.yahoo.com/customi...//www.yahoo.com (http://\"http://ca.red.clientapps.yahoo.com/customi...//www.yahoo.com\")
R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =
R3 - URLSearchHook: (no name) - {20EC3D2D-33C1-4C9D-BC37-C2D500688DA2} - (no file)

O2 - BHO: BTGrabObj Class - {00000000-F09C-02B4-6EC2-AD0300000000} - C:\WINDOWS\BTGrab.dll

O2 - BHO: ohb - {285B5CCD-C3F0-4EB6-9632-7D0A3C3AF824} - C:\WINDOWS\system32\hsrb.dll (file missing)

O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll

O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe

O4 - HKLM\..\Run: [ztngeq] C:\WINDOWS\system32\kpaqut.exe
O4 - HKLM\..\Run: [xhrmy] C:\WINDOWS\Xhrmy.exe
O4 - HKLM\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O4 - HKCU\..\Run: [TV Media] C:\Program Files\TV Media\Tvm.exe

O18 - Filter: text/html - {DFAA31C8-A356-4313-9D95-5EDAB46C5070} - (no file)

After you have ticked the above entries, close All other open windows, including this one
Leave Hijackthis open and click FIX CHECKED
YES and exit Hijackthis

Restart your computer into SAFE MODE (http://\"http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001060608000039\")

Find and delete these files and folders in bold if they exist

FILES
C:\WINDOWS\BTGrab.dll
C:\WINDOWS\system32\kpaqut.exe
C:\WINDOWS\Xhrmy.exe

FOLDERS
C:\WINDOWS\isrvs
C:\Program Files\TV Media

Open Hoster and click on the "Restore Original Hosts" button

Stay in safe mode and Open Windows CleanUp!>>May be found in Start>>All programs
Click the Cleanup button
Let it Finish Scanning for files, when it's done it will prompt you to Log off
Don't, instead restart your computer back to Normal Mode

Back in Windows
Don't open a browser yet, instead access Internet Options via Control Panel
Under the Programs tab "Reset Web Settings"
Under the General tab--- Reset home page

Post back a fresh hijackthis log afterwards
If you still are having troubles with TVMedia, please try the uninstaller
from Microsoft (http://\"http://www.microsoft.com/downloads/details.aspx?FamilyID=f94e8b27-b656-45cd-9668-73134a18231b&DisplayLang=en\")

Title: DESKTOP.EXE (Part 2)
Post by: Guest on January 22, 2005, 01:00:17 AM

Fresh log is as follows:

Logfile of HijackThis v1.99.0
Scan saved at 11:52:32 PM, on 1/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O18 - Filter: text/html - {DFAA31C8-A356-4313-9D95-5EDAB46C5070} - (no file)
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Title: DESKTOP.EXE (Part 2)
Post by: BMW on January 22, 2005, 01:01:42 AM

Oops forgot to add user name..
Fresh log is as follows:

Logfile of HijackThis v1.99.0
Scan saved at 11:52:32 PM, on 1/21/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll (file missing)
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [MSConfig] C:\WINDOWS\PCHealth\HelpCtr\Binaries\MSConfig.exe /auto
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O18 - Filter: text/html - {DFAA31C8-A356-4313-9D95-5EDAB46C5070} - (no file)
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Title: DESKTOP.EXE (Part 2)
Post by: guestolo on January 22, 2005, 01:06:20 AM

Restart into safe mode

Find and delete this folder

C:\WINDOWS\isrvs <--folder

Stay in safe mode

Do another scan with Hijackthis and put a check next to these entries:

O2 - BHO: IE Update Class - {5B4AB8E2-6DC5-477A-B637-BF3C1A2E5993} - C:\WINDOWS\isrvs\sysupd.dll (file missing)

O4 - HKLM\..\Run: [Desktop Search] C:\WINDOWS\isrvs\desktop.exe
O4 - HKLM\..\Run: [ffis] C:\WINDOWS\isrvs\ffisearch.exe

O18 - Filter: text/html - {DFAA31C8-A356-4313-9D95-5EDAB46C5070} - (no file)

After you have ticked the above entries, close All other open windows, including this one
Leave Hijackthis open and click FIX CHECKED
YES and exit Hijackthis

Go to START>>RUN>>type in msconfig
Under the Boot.ini tab uncheck SAFEBOOT if it is checked
Under the General tab Tick the Normal Startup
Apply and Close and Restart back to Normal Mode

Post back with a fresh Hijackthis log afterwards from Normal Mode

Title: DESKTOP.EXE (Part 2)
Post by: BMW on January 22, 2005, 02:48:54 AM

Couldn't find the folder isrvs while in safe mode. I did the rest of your instruction and got this logfile:

Logfile of HijackThis v1.99.0
Scan saved at 1:42:16 AM, on 1/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Title: DESKTOP.EXE (Part 2)
Post by: guestolo on January 22, 2005, 02:58:51 AM

Looks good, how's everything running?

Just ensure that the folder doesn't exist anymore

You may have to Have Windows Set to Show Hidden Files and folders
Instructions as above

C:\WINDOWS\isrvs <--folder, may not exist anymore, but take a look

If everything is running smooth now, you should disable system restore---restart your computer--enable system restore
This will clear all your restore points and ensure you don't restore any nasties
Once reenabled it will create a fresh restore point
How to Disable and Re-enable System Restore feature (http://\"http://vil.nai.com/vil/SystemHelpDocs/DisableSysRestore.htm\")

Once back in Windows and System Restore is reenabled

You should set up protection against future attacks

SpywareBlaster by JavaCool---will block bad ActiveX and malevolent cookies
Install---Check for Updates---Enable all protection
http://www.javacoolsoftware.com/spywareblaster.html (http://\"http://www.javacoolsoftware.com/spywareblaster.html\")

IE-Spyad---IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
Here is a tutorial and download link
TUTORIAL==Link to Tutorial (http://\"http://www.bleepingcomputer.com/forums/index.php?showtutorial=53\")
Download link==Download link (http://\"https://netfiles.uiuc.edu/ehowes/www/resource.htm#IESPYAD\")
Scroll down and click on IE-SPYAD.EXE Free! or IE-SPYAD2.EXE Free!

Regular IE-Spyad for the individual user or IE-Spyad 2 for global protection(All users) on your computer
You only need one or the other

With both, Check for updates every couple of weeks
Keep the link to IE-Spyad bookmarked so you can check for updates
SpywareBlaster, after every update just simply enable all protection

Title: DESKTOP.EXE (Part 2)
Post by: guestolo on January 22, 2005, 03:09:27 AM

Forgot to add

Hold onto Ad-Aware and Spybot
Check for updates every couple of weeks and run a scan

A little added protection
Open Spybot>>Immunization>>OK>>Click on Immunization at the top
Do this after every update

Also Hold onto Windows CleanUp and clean those temp folder, etc.. every couple of weeks

Title: DESKTOP.EXE (Part 2)
Post by: BMW on January 22, 2005, 03:14:54 AM

Everything is running good thanks very much. /cool.gif\' class=\'bbc_emoticon\' alt=\'B)\' /> . One thing though which I'm not sure is related or not. In my add/remove prgrams I have an 'iSearch Firefox Installer' .  One of the first things I did when this desktop.exe  thing started poppng uo was to  unistall it but after reboot it would come back. Any thoughts on this? Not sure if I have to create a new topic on ths matter..Please advise..& thank you.

Title: DESKTOP.EXE (Part 2)
Post by: guestolo on January 22, 2005, 03:35:07 AM

Can you try something for me BMW
Go back into Add/remove programs and try uninstalling it again
Restart your computer if it is removed and post a fresh hijackthis log

If it won't remove in Add/remove programs

Open your Registry Editor
START>>Run>>type in regedit
Navigate to this key
HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall
You will do that by expanding(+) each of these

+HKEY_LOCAL_MACHINE
+Software
+Microsoft
+Windows
+CurrentVersion
+Uninstall

Still on the left hand side look for iSearch Firefox Installer
right click on it and select delete from the menu bar
Exit registry editor

Restart the computer, is it gone?

If your worried about editing your registry
Could you please go to this link
http://www.billsway.com/vbspage/ (http://\"http://www.billsway.com/vbspage/\") and scroll down to
Registry Search Tool
Download,UNZIP and run "RegSrch.vbs"
Copy and paste this in the dialog box:
iSearch Firefox Installer

After a while a prompt will come up.(About 10 seconds) Click OK to write the results to wordpad or notepad and post them

Title: DESKTOP.EXE (Part 2)
Post by: Guest on January 22, 2005, 03:50:57 AM

Its gone . I didn't bother going into the registry b/c now that I think about it , it use to show up when I logged ontothe internet and these popups would come up & start installing things on my comp (during the desktop.exe era).

Here is the log anyway:

Logfile of HijackThis v1.99.0
Scan saved at 2:41:19 AM, on 1/22/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\VTTimer.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\SAVScan.exe
C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\HijackThis.exe

O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: CNavExtBho Class - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [VTTimer] VTTimer.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [Smapp] C:\Program Files\Analog Devices\SoundMAX\SMTray.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O23 - Service: Symantec Event Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto Protect Service - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: SoundMAX Agent Service - Analog Devices, Inc. - C:\Program Files\Analog Devices\SoundMAX\SMAgent.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe

Title: DESKTOP.EXE (Part 2)
Post by: guestolo on January 22, 2005, 03:52:32 AM

/biggrin.gif\' class=\'bbc_emoticon\' alt=\':D\' />
So it was gone after we did the fixes?

Oh, By the way, your log still looks good  /tongue.gif\' class=\'bbc_emoticon\' alt=\':P\' />

Just curious, just want to see what is leftover after the fixes

Title: DESKTOP.EXE (Part 2)
Post by: BMW on January 22, 2005, 09:46:10 PM

Yes it was gone after the fixes thanks again. NUFF RESPECT!!. I thought about the registry thing after my last post to you and I indeed removed that run key  from it anyway b/c as you say it can be a bugger and I don't need a recurrence of this. Might as well be thorough right./smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />. Words can't express my gratitude. I was thinking restoration and I'm really not in the mood for that /wacko.gif\' class=\'bbc_emoticon\' alt=\':wacko:\' /> . You do a great thing...I'll be telling my giriends about you b/c I would have never figured this stuff on my own..Take care!!! until next time

Title: DESKTOP.EXE (Part 2)
Post by: guestolo on January 23, 2005, 06:42:43 AM

Take care BMW, thanks for posting back  /biggrin.gif\' class=\'bbc_emoticon\' alt=\':D\' />