TheTechGuide Forum

General Category => Tech Clinic => Topic started by: ClaireMcC on March 21, 2005, 07:11:09 AM

Title: Guestolo can u help me
Post by: ClaireMcC on March 21, 2005, 07:11:09 AM
guestolo can u help meplease ?

this is my hijackthis log, is my coputer in a bad way? ive already paid sum a few times but it keeps breaking they dont seem to know wat theyre doin

Logfile of HijackThis v1.99.1
Scan saved at 12:05:33, on 21/03/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\pctspk.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe
C:\Program Files\HP\HP Software Update\HPWuSchd.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
C:\WINDOWS\System32\ctfmon.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Sophos SWEEP for NT\ICMON.EXE
C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\Playlist.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Documents and Settings\Claire\Desktop\hijackthis.exe
C:\Program Files\HP\hpcoretech\comp\hpdarc.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = res://C:\DOCUME~1\Claire\LOCALS~1\Temp\sp.dll/sp.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R3 - URLSearchHook: (no name) - {00A6FAF6-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O1 - Hosts: 213.199.154.54 www.symantec.com
O1 - Hosts: 213.199.154.54 www.sophos.com
O1 - Hosts: 213.199.154.54 www.mcafee.com
O1 - Hosts: 213.199.154.54 www.viruslist.com
O1 - Hosts: 213.199.154.54 www.f-secure.com
O1 - Hosts: 213.199.154.54 www.avp.com
O1 - Hosts: 213.199.154.54 www.kaspersky.com
O1 - Hosts: 213.199.154.54 www.networkassociates.com
O1 - Hosts: 213.199.154.54 www.ca.com
O1 - Hosts: 213.199.154.54 www.my-etrust.com
O1 - Hosts: 213.199.154.54 www.nai.com
O1 - Hosts: 213.199.154.54 www.trendmicro.com
O1 - Hosts: 213.199.154.54 www.grisoft.com
O1 - Hosts: 213.199.154.54 securityresponse.symantec.com
O1 - Hosts: 213.199.154.54 symantec.com
O1 - Hosts: 213.199.154.54 sophos.com
O1 - Hosts: 213.199.154.54 mcafee.com
O1 - Hosts: 213.199.154.54 liveupdate.symantecliveupdate.com
O1 - Hosts: 213.199.154.54 viruslist.com
O1 - Hosts: 213.199.154.54 f-secure.com
O1 - Hosts: 213.199.154.54 kaspersky.com
O1 - Hosts: 213.199.154.54 kaspersky-labs.com
O1 - Hosts: 213.199.154.54 avp.com
O1 - Hosts: 213.199.154.54 networkassociates.com
O1 - Hosts: 213.199.154.54 ca.com
O1 - Hosts: 213.199.154.54 mast.mcafee.com
O1 - Hosts: 213.199.154.54 my-etrust.com
O1 - Hosts: 213.199.154.54 download.mcafee.com
O1 - Hosts: 213.199.154.54 dispatch.mcafee.com
O1 - Hosts: 213.199.154.54 secure.nai.com
O1 - Hosts: 213.199.154.54 nai.com
O1 - Hosts: 213.199.154.54 update.symantec.com
O1 - Hosts: 213.199.154.54 updates.symantec.com
O1 - Hosts: 213.199.154.54 us.mcafee.com
O1 - Hosts: 213.199.154.54 liveupdate.symantec.com
O1 - Hosts: 213.199.154.54 customer.symantec.com
O1 - Hosts: 213.199.154.54 rads.mcafee.com
O1 - Hosts: 213.199.154.54 trendmicro.com
O1 - Hosts: 213.199.154.54 grisoft.com
O1 - Hosts: 213.199.154.54 sandbox.norman.no
O1 - Hosts: 213.199.154.54 www.pandasoftware.com
O1 - Hosts: 213.199.154.54 uk.trendmicro-europe.com
O2 - BHO: MyWebSearch Search Assistant BHO - {00A6FAF1-072E-44cf-8957-5838F569A31D} - C:\Program Files\MyWebSearch\SrchAstt\1.bin\MWSSRCAS.DLL
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: mwsBar BHO - {07B18EA1-A523-4961-B6BB-170DE4475CCA} - C:\Program Files\MyWebSearch\bar\1.bin\MWSBAR.DLL
O2 - BHO: Band Class - {8272B062-BD4D-4EAD-A149-45B3CE3F5CDA} - C:\WINDOWS\GPalm.dll
O2 - BHO: (no name) - {FAF4BD81-3B6B-4216-8EFA-7D9B8D64CEFB} - C:\WINDOWS\System32\pkcbmg.dll (file missing)
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Band Class - {8272B062-BD4D-4EAD-A149-45B3CE3F5CDA} - C:\WINDOWS\GPalm.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [RoxioEngineUtility] "C:\Program Files\Common Files\Roxio Shared\System\EngUtil.exe"
O4 - HKLM\..\Run: [RoxioDragToDisc] "C:\Program Files\Roxio\Easy CD Creator 6\DragToDisc\DrgToDsc.exe"
O4 - HKLM\..\Run: [RoxioAudioCentral] "C:\Program Files\Roxio\Easy CD Creator 6\AudioCentral\RxMon.exe"
O4 - HKLM\..\Run: [mzfouoyq] C:\WINDOWS\System32\awkkej.exe
O4 - HKLM\..\Run: [SpySpotter] C:\PROGRA~1\SPYSPO~1\SpySpotter.exe
O4 - HKLM\..\Run: [Synchronization Manager] %SystemRoot%\system32\mobsync.exe /logon
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd.exe"
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [GreasyPalmUpdate] C:\WINDOWS\GreasyPalmUpdate.exe
O4 - HKLM\..\Run: [MyWebSearch Email Plugin] C:\PROGRA~1\MYWEBS~1\bar\1.bin\mwsoemon.exe
O4 - HKLM\..\Run: [rollbk] C:\WINDOWS\msmpatch.exe
O4 - HKLM\..\Run: [AvSer] C:\WINDOWS\System32\svosm.exe
O4 - HKLM\..\Run: [DsmSer] C:\WINDOWS\System32\svosm.exe
O4 - HKLM\..\RunServices: [rollbk] C:\WINDOWS\msmpatch.exe
O4 - HKLM\..\RunServices: [AvSer] C:\WINDOWS\System32\svosm.exe
O4 - HKLM\..\RunServices: [DsmSer] C:\WINDOWS\System32\svosm.exe
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe
O4 - HKCU\..\Run: [Spyware Vanisher] C:\spywarevanisher-free\FreeScanner.exe -FastScan
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - Global Startup: InterCheck Monitor.LNK = C:\Program Files\Sophos SWEEP for NT\ICMON.EXE
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: MyWebSearch Email Plugin.lnk = C:\Program Files\MyWebSearch\bar\1.bin\MWSOEMON.EXE
O8 - Extra context menu item: &Search - http://bar.mywebsearch.com/menusearch.html?p=ZBzeb032YYGB (http://\"http://bar.mywebsearch.com/menusearch.html?p=ZBzeb032YYGB\")
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall-beta.trendmicro.com/housecall/xscan60.cab (http://\"http://housecall-beta.trendmicro.com/housecall/xscan60.cab\")
O16 - DPF: {1D4DB7D2-6EC9-47A3-BD87-1E41684E07BB} - http://ak.imgfarm.com/images/nocache/funwe...up1.0.0.8-2.cab (http://\"http://ak.imgfarm.com/images/nocache/funwebproducts/ei-2/FunBuddyIconsFWBInitialSetup1.0.0.8-2.cab\")
O16 - DPF: {665585FD-2068-4C5E-A6D3-53AC3270ECD4} (FileSharingCtrl Class) - http://appdirectory.messenger.msn.com/AppD...sharingctrl.cab (http://\"http://appdirectory.messenger.msn.com/AppDirectory/P4Apps/FileSharing/en/filesharingctrl.cab\")
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab (http://\"http://www.pandasoftware.com/activescan/as5/asinst.cab\")
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/msnmesse...pdownloader.cab (http://\"http://messenger.msn.com/download/msnmessengersetupdownloader.cab\")
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab (http://\"http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab\")
O16 - DPF: {C02226EB-A5D7-4B1F-BD7E-635E46C2288D} (Toontown Installer ActiveX Control) - https://ukplay.toontown.com/download/sv1.0.15.19/ttinst.cab (http://\"https://ukplay.toontown.com/download/sv1.0.15.19/ttinst.cab\")
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spyspotter/...tterInstall.cab (http://\"http://download.spyspotter.com/spyspotter/SpSp29952.22opt/SpySpotterInstall.cab\")
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: ISEXEng - Unknown owner - C:\WINDOWS\System32\angelex.exe (file missing)
O23 - Service: PCTEL Speaker Phone (Pctspk) - PCtel, Inc. - C:\WINDOWS\system32\pctspk.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: Sophos Anti-Virus Network (SweepNet) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE
O23 - Service: Sophos Anti-Virus (SWEEPSRV.SYS) - Sophos Plc - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS
Title: Guestolo can u help me
Post by: guestolo on March 21, 2005, 09:58:11 AM
Just on my way to work

Can I get you to do the following for now
Download and save to Desktop DLLCompare (http://\"http://downloads.subratam.org/DllCompare.exe\")

Start the Program and click the Run Locate.com

Let it complete the SCAN, which won't take long

Click the Compare button to start the next process.This will take a bit longer.
The results appear in two panes - files in the upper pane have been verified to 'exist'.
Files in the lower pane were 'not able to be accessed'.
Very few files should be listed in the lower pane,if any, when the Compare scan is complete.
Click on each of the listed entries in the lower pane to select them. Right-click on the file and use the option Rescan. This will cause Windows Find to see if the file does exist, and then if so it will be removed from the list to reduce the number of identified files.

Click the Make a Log of what was found button
Post back this log
Title: Guestolo can u help me
Post by: ClaireMcC on March 24, 2005, 04:56:08 PM
Here is the log

*    DLLCompare Log version(1.0.0.127)
Files Found that Windows does not See or cannot Access
*Not everything listed here means you are infected!
________________________________________________

O^E says: "There were no files found /smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />"
________________________________________________

1,202 items found:  1,202 files, 0 directories.
Total of file sizes:  237,724,706 bytes    226.71 M

Administrator Account =  True

--------------------End log---------------------



nothing was in the lower pane. the files which infected my computer were in c; and were hidden. they were "shortcuts to MSDOS mode"

I delete them and they come straight back. Sometimes i manage to delete them and then i can get into this forum but when i restart they r back again and it closes the window everytime i try and get into this forum or download a firewall or something like that
Title: Guestolo can u help me
Post by: ClaireMcC on March 24, 2005, 05:03:46 PM
p.s. im using windows xp but for sum reason i dont seem to be able to access system restore. its not there in my computer>properties
Title: Guestolo can u help me
Post by: guestolo on March 24, 2005, 08:38:56 PM
It's been a few days since I seen a new hijackthis log
Can you supply a fresh Hijackthis log and then we'll try some fixes
Title: Guestolo can u help me
Post by: j on March 31, 2005, 10:53:55 AM
jhgfg
Title: Guestolo can u help me
Post by: guestolo on April 03, 2005, 12:09:48 AM
Locking this topic as the original poster has not responded
ClaireMcC, if you need it reopened, please pm a mod or the site Admin
Supply a link to this thread