TheTechGuide Forum

General Category => Tech Clinic => Topic started by: yaruskaya7 on April 09, 2005, 10:33:42 AM

Title: help would be appreciated - hijack this log
Post by: yaruskaya7 on April 09, 2005, 10:33:42 AM

Does anyone know where and what is the best free anti-virus software out there?  I recently had to wipe my hard drive - NOTHING was working.  I tried to install my anitivirus software and since I didn't have the right code, it wouldn't work.  So, since I am a poor college student, I need to find the free [censored].



Below is my hijack this log...  I'm not sure what or if anything could be wrong.  It's not really doing anything funny.  Actually, when I sat down to do this is said something like can not find this one memory 'a whole bunch of number' must terminate the program.  It's the first time that I have seen that.

Logfile of HijackThis v1.99.1
Scan saved at 8:26:31 AM, on 4/9/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HJT\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html (http://\"http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com (http://\"http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com\")
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ (http://\"http://www.yahoo.com/\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com (http://\"http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr6/*http://www.yahoo.com\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com (http://\"http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html (http://\"http://red.clientapps.yahoo.com/customize/ie/defaults/sb/ymsgr6/*http://www.yahoo.com/ext/search/search.html\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com (http://\"http://red.clientapps.yahoo.com/customize/ie/defaults/sp/ymsgr6/*http://www.yahoo.com\")
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com (http://\"http://red.clientapps.yahoo.com/customize/ie/defaults/stp/ymsgr6/*http://www.yahoo.com\")
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com (http://\"http://red.clientapps.yahoo.com/customize/ie/defaults/su/ymsgr6/*http://www.yahoo.com\")
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://www.mathxl.com/wizmodules/testgen/i...GenXInstall.cab (http://\"http://www.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab\")
O16 - DPF: {C4DD6732-1E82-4AE7-BD94-180331B84082} (DeltaCVX Control) - http://www.mathxl.com/applets/deltacvx.cab (http://\"http://www.mathxl.com/applets/deltacvx.cab\")
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

Title: help would be appreciated - hijack this log
Post by: guestolo on April 09, 2005, 12:58:46 PM

Do another scan with Hijackthis and put a check next to these entries:

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html (http://\"http://red.clientapps.yahoo.com/customize/...rch/search.html\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com (http://\"http://red.clientapps.yahoo.com/customize/...//www.yahoo.com\")

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com (http://\"http://red.clientapps.yahoo.com/customize/...//www.yahoo.com\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com (http://\"http://red.clientapps.yahoo.com/customize/...//www.yahoo.com\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/customize/...rch/search.html (http://\"http://red.clientapps.yahoo.com/customize/...rch/search.html\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com (http://\"http://red.clientapps.yahoo.com/customize/...//www.yahoo.com\")
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com (http://\"http://red.clientapps.yahoo.com/customize/...//www.yahoo.com\")
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com (http://\"http://red.clientapps.yahoo.com/customize/...//www.yahoo.com\")

O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

After you have ticked the above entries, close All other open windows, including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

Restart the computer and post a fresh hijackthis log

Title: help would be appreciated - hijack this log
Post by: guestolo on April 09, 2005, 01:06:05 PM

If you need a free AV solution, I usually have 2 recommendations
You only need one AV installed, so decide which one you prefer
Run a full scan after installing and updating

AVG FREE>>the download link is near the bottom of the page
Ensure you download the free version and not the Trial version
http://free.grisoft.com/doc/2/lng/us/tpl/v5 (http://\"http://free.grisoft.com/doc/2/lng/us/tpl/v5\")

Also, I like this one too
AVAST free edition
Download link near the bottom of the page
http://www.avast.com/eng/avast_4_home.html (http://\"http://www.avast.com/eng/avast_4_home.html\")

Remember, you only need one

Title: help would be appreciated - hijack this log
Post by: yaruskaya7 on April 12, 2005, 09:03:06 PM

Here is my new Hijack This log...



Logfile of HijackThis v1.99.1
Scan saved at 6:56:01 PM, on 4/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\system32\wuauclt.exe
C:\HJT\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ (http://\"http://www.yahoo.com/\")
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://www.mathxl.com/wizmodules/testgen/i...GenXInstall.cab (http://\"http://www.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab\")
O16 - DPF: {C4DD6732-1E82-4AE7-BD94-180331B84082} (DeltaCVX Control) - http://www.mathxl.com/applets/deltacvx.cab (http://\"http://www.mathxl.com/applets/deltacvx.cab\")
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll

Title: help would be appreciated - hijack this log
Post by: guestolo on April 12, 2005, 09:45:56 PM

Looks good, but I don't see no AV running  /biggrin.gif\' class=\'bbc_emoticon\' alt=\':D\' />

Also, ensure you put back on SpywareBlaster and IE-Spyad
To help prevent future problems

Title: help would be appreciated - hijack this log
Post by: yaruskaya7 on April 12, 2005, 09:55:18 PM

I DLed one of those AV programs, the first one that you put up there.  Do you see it on there?  


Also, where do I get Spyware Blaster and IEspyad?

Logfile of HijackThis v1.99.1
Scan saved at 7:51:37 PM, on 4/12/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\Program Files\Grisoft\AVG Free\avgcc.exe
C:\Program Files\Grisoft\AVG Free\avgemc.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\HJT\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ (http://\"http://www.yahoo.com/\")
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {37A273C2-5129-11D5-BF37-00A0CCE8754B} (TTestGenXInstallObject) - http://www.mathxl.com/wizmodules/testgen/i...GenXInstall.cab (http://\"http://www.mathxl.com/wizmodules/testgen/installers/TestGenXInstall.cab\")
O16 - DPF: {C4DD6732-1E82-4AE7-BD94-180331B84082} (DeltaCVX Control) - http://www.mathxl.com/applets/deltacvx.cab (http://\"http://www.mathxl.com/applets/deltacvx.cab\")
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe

Title: help would be appreciated - hijack this log
Post by: guestolo on April 12, 2005, 10:09:33 PM

Yah, I see AVG now  /smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />

Do you remember the instructions on SpywareBlaster and IE-Spyad?
If not here they are again
SpywareBlaster 3.3 by JavaCool---will block bad ActiveX and malevolent cookies
Install---Check for Updates---Enable all protection

IE-Spyad---IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
Here is a tutorial and download link
TUTORIAL==Link to Tutorial (http://\"http://www.bleepingcomputer.com/forums/index.php?showtutorial=53\")
Download link (http://\"https://netfiles.uiuc.edu/ehowes/www/resource.htm#IESPYAD\")

Another one you may want to put on that fresh Install is
SpywareGuard by Javacool
provides a real-time protection solution against spyware that is a great addition to SpywareBlaster
Install and check for updates
Won't update that often, but check every month

You can find the links to SpywareBlaster and SpywareGuard
At the post in the top of the forum
Removal and Preventive tools
Here's a direct link (http://\"http://www.thetechguide.com/forum/index.php?showtopic=15894\")

Title: help would be appreciated - hijack this log
Post by: yaruskaya7 on April 12, 2005, 10:36:14 PM

So, i'm in the process of installing those programs.  While I was installing Spyware Guard a window popped up and said "component MSCOMCTL.OCX or onf of it's dependencies is not currently registered: a file is missing or invalid"

Also, I noticed a file called EZANtivirus in the program files folder, does that go with any of those programs?  I didn't put that there, maybe someone else in the house did that.


Dar

EDIT:  ANother thing, every time I try to start the install process for Spyware blaster, it won't open and the Program Files folder stops responding.

Title: help would be appreciated - hijack this log
Post by: guestolo on April 12, 2005, 10:43:35 PM

That folder could actually be related too EZAntivirus software

Better check with the rest of the household
Don't need two AV's running on the computer, can cause conflicts

That error that your getting, could be fixed by going to this link at SpywareGuard
http://www.javacoolsoftware.com/downloadfaq.html (http://\"http://www.javacoolsoftware.com/downloadfaq.html\")
Scroll down and click on
MSCOMCTL Installer

Save the installer to desktop
Double click to install
Restart the computer and try again

That missing file is needed by SpywareGuard and other programs as well

Title: help would be appreciated - hijack this log
Post by: yaruskaya7 on April 15, 2005, 11:42:19 AM

OK, I have a problem.  It has been going on for a couple of days.  Since before you helped me with that stuff up there.  When I try to load a webpage is says Cannot find server.  Before it ws only once in a while, so, I didnt htink anything of it.  But, for the last couple of days is like 9 out of 10 pages.  That's for [censored] like Yahoo.  It takes FOREVER then says Cannot FInd Server.  THis is very abnormal.  I reset the connection, restarted the computer, still doing it.  Have any ideas?

Dar

Title: help would be appreciated - hijack this log
Post by: guestolo on April 16, 2005, 12:50:47 AM

With all browser windows closed
Access Internet options via Control panel
Under the Advanced tab>>>Restore defaults

Still problems???
Download a free second browser and let me know if you still have the same problems
Here's a link to a browser that I always use
http://www.mozilla.org/products/firefox/ (http://\"http://www.mozilla.org/products/firefox/\")

Let me know if you experience any timeouts after installation