TheTechGuide Forum
General Category => Tech Clinic => Topic started by: greyspace on May 04, 2005, 07:22:57 PM
-
Hi, for the past week I've been having a problem with my computer. The IBIS toolbar/searchbar installed itself on my computer and I've had continuous problems trying to get rid of it. It kept appearing when I'd run Ad-Aware, and I removed what registry pieces I could find in HJT. It then stopped appearing in Ad-Aware, however, when I ran Panda Scan and Trend Micro, items keep appearing. Nothing I try seems to work, and it's caused me one big headache. I'm hoping that someone here can take a look at my logs and tell me what I can do. Any help would be appreciated.
This is my Pandascan and below that is my HJ This log:
Incident Status Location
Adware:Adware/nCase No disinfected C:\Temp\FLEOK
Adware:Adware/WUpd No disinfected Windows Registry
Adware:Adware/nCase No disinfected C:\temp\salmau.dat
Adware:Adware/nCase No disinfected C:\temp\salm_gdf.dat
Adware:Adware/nCase No disinfected C:\temp\salm_kyf.dat
----
Logfile of HijackThis v1.99.1
Scan saved at 5:16:26 PM, on 5/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec
Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\essspk.exe
C:\WINDOWS\System32\S3tray2.exe
C:\Program Files\Hewlett-Packard\HP Display
Settings\hpdisply.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\HPONE-~1\OneTouch.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Norton SystemWorks\Norton
Ghost\GhostStartTrayApp.exe
C:\Program Files\Norton SystemWorks\Password
Manager\AcctMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\Security
Center\UsrPrmpt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ACT\ACTLDR.EXE
C:\Program Files\Iomega\Iomega Backup\dtsc.exe
C:\Program Files\Common Files\Microsoft Shared\Works
Shared\wkcalrem.exe
C:\Program Files\ACT\SideACT.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
C:\WINDOWS\System32\HPConfig.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\WINDOWS\system32\RadioSvr.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec
Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\America Online 7.0\wEmail Removedexe
C:\Program Files\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyServer = sas.we1.attbb.net:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet
Settings,ProxyOverride = *.we1.attbb.net
O2 - BHO: AcroIEHlprObj Class -
{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program
Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F}
- C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872}
- C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC}
- c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus -
{42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program
Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HP Display Settings] C:\Program
Files\Hewlett-Packard\HP Display Settings\hpdisply.exe /s
O4 - HKLM\..\Run: [SynTPLpr] C:\Program
Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program
Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [CP4HPOT] C:\PROGRA~1\HPONE-~1\OneTouch.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Presentation Ready] C:\Program
Files\Hewlett-Packard\HP Presentation Ready\PresRdy.exe -r
O4 - HKLM\..\Run: [MoneyStartUp10.0] "c:\Program
Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [WorksFUD] c:\Program Files\Microsoft
Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] c:\Program
Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [RealTray] C:\Program
Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client
Foundation\CFD.exe
O4 - HKLM\..\Run: [SAClient] "C:\Program
Files\Comcast\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton
SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton
SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program
Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common
Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common
Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check]
C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor]
C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program
Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program
Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Microsoft Works Update Detection]
c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: ACT! Speed Loader.lnk = C:\Program
Files\ACT\ACTLDR.EXE
O4 - Global Startup: America Online 7.0 Tray Icon.lnk =
C:\Program Files\America Online 7.0\aoltray.exe
O4 - Global Startup: Iomega Backup Scheduler.lnk = C:\Program
Files\Iomega\Iomega Backup\dtsc.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk =
?
O4 - Global Startup: SideACT!.lnk = C:\Program
Files\ACT\SideACT.exe
O6 - HKCU\Software\Policies\Microsoft\Internet
Explorer\Restrictions present
O9 - Extra button: (no name) -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -
{08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger -
{4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program
Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger -
{4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program
Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra button: AOL Instant Messenger (SM) -
{AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program
Files\AIM95\aim.exe
O9 - Extra button: MoneySide -
{E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program
Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger -
{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\MSMSGS.EXE
O9 - Extra button: Help -
{5EABE293-991F-49C5-AFD2-ED7FA84BF13F} -
http://www.comcast.net/memberservices/ (http://\"http://www.comcast.net/memberservices/\") (file missing) (HKCU)
O9 - Extra button: ComcastHSI -
{DC85B127-45BE-4BA4-AEB7-74C869A5BA5E} -
http://www.comcast.net (http://\"http://www.comcast.net\") (file missing) (HKCU)
O9 - Extra button: Support -
{FDFB87C0-B9FD-4D49-8190-39D45E11310D} -
http://www.comcastsupport.com (http://\"http://www.comcastsupport.com\") (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet
Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01020304-0506-0708-090A-0B0C0D0E0F08} -
http://messenger.yahoo.com/maintenance/patch.cab (http://\"http://messenger.yahoo.com/maintenance/patch.cab\")
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall
Control) -
http://housecall60.trendmicro.com/housecall/xscan60.cab (http://\"http://housecall60.trendmicro.com/housecall/xscan60.cab\")
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan
Installer Class) -
http://www.pandasoftware.com/activescan/as5/asinst.cab (http://\"http://www.pandasoftware.com/activescan/as5/asinst.cab\")
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec
RuFSI Registry Information Class) -
http://security.symantec.com/SSC/SharedCon.../common/bin/cab (http://\"http://security.symantec.com/SSC/SharedContent/common/bin/cab\")
sa.cab
O17 -
HKLM\System\CCS\Services\Tcpip\..\{5CBB204E-8601-4281-A68D-D1
973E188CE9}: NameServer = 205.188.146.145
O23 - Service: C-DillaCdaC11BA - Macrovision -
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) -
Symantec Corporation - C:\Program Files\Common Files\Symantec
Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) -
Symantec Corporation - C:\Program Files\Common Files\Symantec
Shared\ccSetMgr.exe
O23 - Service: GhostStartService - Symantec Corporation -
C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
O23 - Service: HP Configuration Service (HPConfig) -
Hewlett-Packard - C:\WINDOWS\System32\HPConfig.exe
O23 - Service: HP RF Device Service (HpRfDev) -
Hewlett-Packard - C:\WINDOWS\system32\HpRfDev.exe
O23 - Service: Norton AntiVirus Auto-Protect Service
(navapsvc) - Symantec Corporation - C:\Program Files\Norton
AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service
(NPFMntor) - Symantec Corporation - C:\Program Files\Norton
AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) -
Symantec Corporation -
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
O23 - Service: RadioSvr - Hewlett-Packard -
C:\WINDOWS\system32\RadioSvr.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program
Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec
Corporation -
C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) -
Symantec Corporation - C:\Program Files\Common Files\Symantec
Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec
Corporation - C:\Program Files\Common Files\Symantec
Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation -
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation -
C:\Program Files\Common Files\Symantec
Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation
- C:\Program Files\Common Files\Symantec Shared\Security
Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service
(WANMiniportService) - America Online, Inc. -
C:\WINDOWS\wanmpsvc.exe
-
It's hard to read your log spread out like it is
Can you do me a favor and run another scan and save log file with Hijackthis
Before copying and pasting the log back here
In Hijackthis logfile can you select
FORMAT>>WORD WRAP and then copy and paste a fresh log back here
-
Sorry about that. Here are my logs again:
This is my Pandascan and below that is my HJ This log:
Incident Status Location
Adware:Adware/nCase No disinfected C:\Temp\FLEOK
Adware:Adware/WUpd No disinfected Windows Registry
Adware:Adware/nCase No disinfected C:\temp\salmau.dat
Adware:Adware/nCase No disinfected C:\temp\salm_gdf.dat
Adware:Adware/nCase No disinfected C:\temp\salm_kyf.dat
----
Logfile of HijackThis v1.99.1
Scan saved at 5:16:26 PM, on 5/4/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\essspk.exe
C:\WINDOWS\System32\S3tray2.exe
C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\HPONE-~1\OneTouch.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ACT\ACTLDR.EXE
C:\Program Files\Iomega\Iomega Backup\dtsc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\ACT\SideACT.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
C:\WINDOWS\System32\HPConfig.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\WINDOWS\system32\RadioSvr.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\System32\wuauclt.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\America Online 7.0\wEmail Removedexe
C:\Program Files\hijackthis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = sas.we1.attbb.net:8000
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = *.we1.attbb.net
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe /s
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [CP4HPOT] C:\PROGRA~1\HPONE-~1\OneTouch.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Presentation Ready] C:\Program Files\Hewlett-Packard\HP Presentation Ready\PresRdy.exe -r
O4 - HKLM\..\Run: [MoneyStartUp10.0] "c:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [WorksFUD] c:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] c:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Comcast\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: ACT! Speed Loader.lnk = C:\Program Files\ACT\ACTLDR.EXE
O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
O4 - Global Startup: Iomega Backup Scheduler.lnk = C:\Program Files\Iomega\Iomega Backup\dtsc.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SideACT!.lnk = C:\Program Files\ACT\SideACT.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra button: AOL Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Help - {5EABE293-991F-49C5-AFD2-ED7FA84BF13F} - http://www.comcast.net/memberservices/ (http://\"http://www.comcast.net/memberservices/\") (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {DC85B127-45BE-4BA4-AEB7-74C869A5BA5E} - http://www.comcast.net (http://\"http://www.comcast.net\") (file missing) (HKCU)
O9 - Extra button: Support - {FDFB87C0-B9FD-4D49-8190-39D45E11310D} - http://www.comcastsupport.com (http://\"http://www.comcastsupport.com\") (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01020304-0506-0708-090A-0B0C0D0E0F08} - http://messenger.yahoo.com/maintenance/patch.cab (http://\"http://messenger.yahoo.com/maintenance/patch.cab\")
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab (http://\"http://housecall60.trendmicro.com/housecall/xscan60.cab\")
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab (http://\"http://www.pandasoftware.com/activescan/as5/asinst.cab\")
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedCon...n/bin/cabsa.cab (http://\"http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab\")
O17 - HKLM\System\CCS\Services\Tcpip\..\{5CBB204E-8601-4281-A68D-D1973E188CE9}: NameServer = 205.188.146.145
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
O23 - Service: HP Configuration Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\System32\HPConfig.exe
O23 - Service: HP RF Device Service (HpRfDev) - Hewlett-Packard - C:\WINDOWS\system32\HpRfDev.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
O23 - Service: RadioSvr - Hewlett-Packard - C:\WINDOWS\system32\RadioSvr.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
-
Those files are in your Temp folder
Download and Install this small program
to help clean your temp folders,cookies, etc...
Windows Cleanup (http://\"http://downloads.stevengould.org/cleanup/CleanUp40.exe\")
Give the link time to load or try it twice, it may be busy
Please Print this out or save these instructions to a Notepad file and save it to your Desktop
RESTART your Computer in SAFE MODE (http://\"http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001060608000039?OpenDocument&ExpandSection=4#_Section4\")
You can do this by tapping the F8 key as the system is restarting, after the single post beep, or use the link
I supplied for a more detailed explanation
Delete these files to ensure there gone
C:\Temp\FLEOK
C:\temp\salmau.dat
C:\temp\salm_gdf.dat
C:\temp\salm_kyf.dat
Afterwards, Open Windows CleanUp!>>START>>programs>>Cleanup!
Click on the CleanUp button, let it finish scanning for files, when it's done
Decline to Log off
Instead, Restart back to Normal mode and post a fresh hijackthis log
-
Thanks, I'll do that and post a new log. Quick question, will ccleaner work as well to clean out all those files? Also, should I be concerned about the WUpd file in my windows registry? Thanks again.
-
You can search Wupd in the registry, just probably leftovers
Could be related to a number of programs that got installed
That you may have taken care of
CCleaner should do to clean the temp folders
I would still run it in safe mode
If you would like to run a Registry cleaner through your system
First create a Fresh system restore point
Next, if you don't have a Regcleaner
Try this one
RegSeeker 1.35:
http://www.hoverdesk.net/freeware.htm (http://\"http://www.hoverdesk.net/freeware.htm\")
After you install it
Open the program and ensure Backup before deletion in bottom left corner is checked
Click Clean Registry>>OK
After it's done scanning>>Select all and right click and delete
Restart the computer
-
Forgot about CCleaner you mentioned
From CCleaner website
Registry cleaner
Advanced cleaner to remove unused and old entries, including File Extensions, ActiveX Controls, ClassIDs, ProgIDs, Uninstallers, Shared DLLs, Fonts, Help Files, Application Paths, Icons, Invalid Shortcuts and more... also comes with a comprehensive backup feature.
-
Hi, I did what you suggested and most of the problems seem to be gone, except the registry stuff that I can't seem to get rid of. Do you have any suggestions on how I can find and get rid of the registry problem? I've searched and can't find it. Below are my Panda, Trendmicro, and HJT logs. Any help you could offer would really be appreciated. Thanks.
Incident: Status: Location:
Adware:Adware/WUpd No disinfected Windows Registry
----------
Spyware Check 1 spyware program detected
What we checked:
Whether personal information was tracked and reported by spyware. Spyware is often installed secretly with legitimate programs downloaded from the Internet.
Results:
We have detected 1 spyware(s) on your computer. Only 0 out of 0 spywares are displayed.
Spyware Name Spyware Type
ADW_ELITEBAR.D Adware
----------------
Logfile of HijackThis v1.99.1
Scan saved at 2:49:34 PM, on 5/6/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\WINDOWS\essspk.exe
C:\WINDOWS\System32\S3tray2.exe
C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\PROGRA~1\HPONE-~1\OneTouch.EXE
C:\windows\system\hpsysdrv.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\ACT\ACTLDR.EXE
C:\Program Files\Iomega\Iomega Backup\dtsc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\ACT\SideACT.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Yahoo!\Messenger\ymsgr_tray.exe
C:\WINDOWS\System32\drivers\CDAC11BA.EXE
C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
C:\WINDOWS\System32\HPConfig.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
C:\WINDOWS\system32\RadioSvr.exe
C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\wanmpsvc.exe
C:\WINDOWS\System32\wuauclt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\America Online 7.0\wEmail Removedexe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/ (http://\"http://google.com/\")
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [EssSpkPhone] essspk.exe
O4 - HKLM\..\Run: [S3TRAY2] S3tray2.exe
O4 - HKLM\..\Run: [HP Display Settings] C:\Program Files\Hewlett-Packard\HP Display Settings\hpdisply.exe /s
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [CP4HPOT] C:\PROGRA~1\HPONE-~1\OneTouch.EXE
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [HP Presentation Ready] C:\Program Files\Hewlett-Packard\HP Presentation Ready\PresRdy.exe -r
O4 - HKLM\..\Run: [MoneyStartUp10.0] "c:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [WorksFUD] c:\Program Files\Microsoft Works\wkfud.exe
O4 - HKLM\..\Run: [Microsoft Works Portfolio] c:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [SAClient] "C:\Program Files\Comcast\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe
O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SSC_UserPrompt] C:\Program Files\Common Files\Symantec Shared\Security Center\UsrPrmpt.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~2\AdvTools\ADVCHK.EXE
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe /Consumer
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Yahoo! Pager] C:\Program Files\Yahoo!\Messenger\ypager.exe -quiet
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - Global Startup: ACT! Speed Loader.lnk = C:\Program Files\ACT\ACTLDR.EXE
O4 - Global Startup: America Online 7.0 Tray Icon.lnk = C:\Program Files\America Online 7.0\aoltray.exe
O4 - Global Startup: Iomega Backup Scheduler.lnk = C:\Program Files\Iomega\Iomega Backup\dtsc.exe
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: SideACT!.lnk = C:\Program Files\ACT\SideACT.exe
O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\System32\msjava.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0522.dll
O9 - Extra button: AOL Instant Messenger (SM) - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra button: Help - {5EABE293-991F-49C5-AFD2-ED7FA84BF13F} - http://www.comcast.net/memberservices/ (http://\"http://www.comcast.net/memberservices/\") (file missing) (HKCU)
O9 - Extra button: ComcastHSI - {DC85B127-45BE-4BA4-AEB7-74C869A5BA5E} - http://www.comcast.net (http://\"http://www.comcast.net\") (file missing) (HKCU)
O9 - Extra button: Support - {FDFB87C0-B9FD-4D49-8190-39D45E11310D} - http://www.comcastsupport.com (http://\"http://www.comcastsupport.com\") (file missing) (HKCU)
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF: START_PAGE_URL=http://www.comcast.net
O16 - DPF: {01020304-0506-0708-090A-0B0C0D0E0F08} - http://messenger.yahoo.com/maintenance/patch.cab (http://\"http://messenger.yahoo.com/maintenance/patch.cab\")
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab (http://\"http://housecall60.trendmicro.com/housecall/xscan60.cab\")
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab (http://\"http://www.pandasoftware.com/activescan/as5/asinst.cab\")
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security.symantec.com/SSC/SharedCon...n/bin/cabsa.cab (http://\"http://security.symantec.com/SSC/SharedContent/common/bin/cabsa.cab\")
O17 - HKLM\System\CCS\Services\Tcpip\..\{5CBB204E-8601-4281-A68D-D1973E188CE9}: NameServer = 205.188.146.145
O23 - Service: C-DillaCdaC11BA - Macrovision - C:\WINDOWS\System32\drivers\CDAC11BA.EXE
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: GhostStartService - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.EXE
O23 - Service: HP Configuration Service (HPConfig) - Hewlett-Packard - C:\WINDOWS\System32\HPConfig.exe
O23 - Service: HP RF Device Service (HpRfDev) - Hewlett-Packard - C:\WINDOWS\system32\HpRfDev.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: Norton Unerase Protection (NProtectService) - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\NPROTECT.EXE
O23 - Service: RadioSvr - Hewlett-Packard - C:\WINDOWS\system32\RadioSvr.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Speed Disk service - Symantec Corporation - C:\PROGRA~1\NORTON~1\NORTON~3\SPEEDD~1\NOPDB.EXE
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
O23 - Service: WAN Miniport (ATW) Service (WANMiniportService) - America Online, Inc. - C:\WINDOWS\wanmpsvc.exe
-
Since it's only Panda's finding this
Have you checked at Panda's for removal, the files and/or reg entries may not be found
May be a false postitive
Are you comfortable in the registry?
http://www.pandasoftware.com/virus_info/en...t&idvirus=50447 (http://\"http://www.pandasoftware.com/virus_info/encyclopedia/overview.aspx?lst=det&idvirus=50447\")
-
First, thank you for taking the time to reply. I really appreciate it. I did see pandascan's removal instructions, and I've been in the registry and tried to locate the items they listed, but was not able to find them. I'm not sure if it may be something else or if the files are hidden somewhere that I can't find them. You mentioned a false positive? I'm not sure what you mean by that. Again, thank you for your help.
-
What I meant by a false positive, it's possible Panda's is flagging a legit entry as part of the malware, or it may not be there at all
You could try setting Windows to Show all files and folders and see if you can find the files in question
Also, try the following
Create a new folder on your desktop
Right click an empty spot on the desktop and select NEW>>Folder
Name it Elite
Download ETRemover.zip (http://\"http://www.simplytech.it/ETRemover/ETRemover_V123.zip\")
UNZIP the contents to that new folder
Run the tool and see if it finds anything
This tool is best run in safe mode
Restart back to Normal mode
Could you also Open Hijackthis>>Open Misc tools section>>Open Uninstall Manager
Click the SAVE LIST button
Save the list to desktop and then copy and paste the contents back here