TheTechGuide Forum
General Category => Tech Clinic => Topic started by: matrixumus on May 27, 2005, 04:08:44 PM
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ok guys, this was my initial problem:
windows takes around 20 seconds on the "Windows is starting Up" screen just before the login screen appears and another 20 seconds at the "Windows is preparing to shutdown" screen after i choose shut down.. the start up thing is as if windows is searching for other pcs on my network, but it used to boot up fine about a week ago before i reformatted everything, plus ive tried disconnecting all netowrk devices and then trying - still i get the 20 odd second lag on both start up and shutdown.
now i ran bootvis and turns out the file mrxsmb.sys is causing the 30 second delay. During this time, theres no hard disk or CPU activity. This is a networking file, any idea what i can do with it or how i can stop it from hanging my system each time on startup and shutdown ?
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no one ?!
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It may not be mrxsmb.sys, but a third pary file in association with it
I'm actually not sure
If you could, would you please supply a Hijackthis log
Just for a double check
Here's the instructions (http://\"http://www.thetechguide.com/forum/index.php?showtopic=14623\")
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heres the hijack this log:
Logfile of HijackThis v1.99.1
Scan saved at 3:30:23 PM, on 5/30/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\KeyboardSurrogate.exe
C:\WINDOWS\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
C:\WINDOWS\system32\Dashsvc.exe
C:\Program Files\Softex\OmniPass\Omniserv.exe
C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
C:\Program Files\UPHClean\uphclean.exe
C:\Program Files\Softex\OmniPass\OPXPApp.exe
C:\WINDOWS\System32\scrdll.exe
C:\Program Files\Intel\Wireless\Bin\ZcfgSvc.exe
C:\WINDOWS\SYSTEM32\WISPTIS.EXE
C:\WINDOWS\System32\tabbtnu.exe
C:\WINDOWS\system32\ctfmon.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Microsoft Shared\Ink\TCServer.exe
C:\WINDOWS\system32\igfxtray.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\Intel\Wireless\Bin\1XConfig.exe
C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\StacSysTray.exe
C:\WINDOWS\system32\pctspk.exe
C:\Program Files\Common Files\Microsoft Shared\Ink\TabTip.exe
C:\Program Files\Softex\OmniPass\scureapp.exe
C:\Program Files\FarStone\VirtualDrive\VDTask.exe
C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe
C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
C:\WINDOWS\system32\rundll32.exe
C:\PROGRA~1\Grisoft\AVG7\avgcc.exe
C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
C:\Program Files\Globe Software\StatBar\StatBar.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\Program Files\GetRight\getright.exe
C:\Program Files\Alias\Alias SketchBook Pro 1.0\AliasSketchSnap.exe
C:\Program Files\GetRight\getright.exe
C:\PROGRA~1\SigmaTel\C-MAJO~1\CONTRO~1\stacsrv.exe
C:\PROGRA~1\Grisoft\AVG7\avgw.exe
C:\PROGRA~1\Grisoft\AVG7\avginet.exe
C:\WINDOWS\system32\wuauclt.exe
D:\Hijack This\hijackthis.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: bho2gr Class - {31FF080D-12A3-439A-A2EF-4BA95A3148E8} - C:\Program Files\GetRight\xx2gr.dll
O4 - HKLM\..\Run: [TabletTip] "C:\Program Files\Common Files\microsoft shared\ink\tabtip.exe" /resume
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [StacSysTray] C:\Program Files\SigmaTel\C-Major Audio\ControlPanel\StacSysTray.exe
O4 - HKLM\..\Run: [PCTVOICE] pctspk.exe
O4 - HKLM\..\Run: [OmniPass] C:\Program Files\Softex\OmniPass\scureapp.exe
O4 - HKLM\..\Run: [VirtualDrive] "C:\Program Files\FarStone\VirtualDrive\VDTask.exe" /AutoRestore
O4 - HKLM\..\Run: [TabletWizard] C:\WINDOWS\help\SplshWrp.exe
O4 - HKLM\..\Run: [IntelWireless] C:\Program Files\Intel\Wireless\Bin\ifrmewrk.exe /tf Intel PROSet/Wireless
O4 - HKLM\..\Run: [EOUApp] C:\Program Files\Intel\Wireless\Bin\EOUWiz.exe
O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVG7\avgemc.exe
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Snippet] "C:\Program Files\Microsoft Experience Pack\Snipping Tool\SnippingTool.exe" /i
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [StatBar] C:\Program Files\Globe Software\StatBar\StatBar.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Global Startup: GetRight - Tray Icon.lnk = C:\Program Files\GetRight\getright.exe
O4 - Global Startup: SketchBook Snapshot.lnk = C:\Program Files\Alias\Alias SketchBook Pro 1.0\AliasSketchSnap.exe
O8 - Extra context menu item: Download with GetRight - C:\Program Files\GetRight\GRdownload.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Open with GetRight Browser - C:\Program Files\GetRight\GRbrowse.htm
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409 (http://\"http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409\")
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1116664121018 (http://\"http://v5.windowsupdate.microsoft.com/v5consumer/V5Controls/en/x86/client/wuweb_site.cab?1116664121018\")
O16 - DPF: {814EA0DA-E0D9-4AA4-833C-A1A6D38E79E9} (DASWebDownload Class) - http://das.microsoft.com/activate/cab/x86/...tail/DASAct.cab (http://\"http://das.microsoft.com/activate/cab/x86/i486/NTANSI/retail/DASAct.cab\")
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab (http://\"http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab\")
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: IntelWireless - C:\Program Files\Intel\Wireless\Bin\LgNotify.dll
O20 - Winlogon Notify: loginkey - C:\Program Files\Common Files\Microsoft Shared\Ink\loginkey.dll
O20 - Winlogon Notify: OPXPGina - C:\Program Files\Softex\OmniPass\opxpgina.dll
O20 - Winlogon Notify: scrdll - C:\WINDOWS\System32\scrdll.dll
O20 - Winlogon Notify: TabBtnWL - C:\WINDOWS\SYSTEM32\TabBtnWL.dll
O20 - Winlogon Notify: tpgwlnotify - C:\WINDOWS\SYSTEM32\tpgwlnot.dll
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe
O23 - Service: dashsvc - Motion Computing Inc. - C:\WINDOWS\system32\Dashsvc.exe
O23 - Service: EvtEng - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\EvtEng.exe
O23 - Service: Softex OmniPass Service (omniserv) - Softex Inc. - C:\Program Files\Softex\OmniPass\Omniserv.exe
O23 - Service: OwnershipProtocol - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\OProtSvc.exe
O23 - Service: PWSSvc - Unknown owner - C:\Program Files\Colligo Networks\Colligo Personal Edition\pwssvc.exe
O23 - Service: RegSrvc - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\RegSrvc.exe
O23 - Service: Spectrum24 Event Monitor (S24EventMonitor) - Intel Corporation - C:\Program Files\Intel\Wireless\Bin\S24EvMon.exe
any help would be appreciated
thanks
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bump
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so... do you know yet why your system was delayed by the mrxsmb.sys file?
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nop, no idea ...
all thats left for me to do is to reformat and check each program one by one
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Can you try disabling this program from starting up and see how it goes
O4 - HKCU\..\Run: [StatBar] C:\Program Files\Globe Software\StatBar\StatBar.exe
In older operating systems this program uses many resources, let's see if it's causing a conflict
For troubleshooting purposes
Go to START>>RUN>>Type in msconfig
Hit OK
Under the Startup tab uncheck statbar.exe
Apply it and close and then restart the computer