TheTechGuide Forum
General Category => Tech Clinic => Topic started by: evelyn_is_not_real on July 03, 2005, 01:06:19 PM
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When i try to d/l Yahoo Messenger, i get the following Program errors:
YMSGR_~1.exe has generated errors and will be closed by windows. You will need to restart the program.
An error log is being generated.
OK
YPager.exe has generated errors and will be closed by windows. You will need to restart the program.
An error log is being generated.
Cancel.
i am not sure if you can tell why this is happening w/just my HiJackThis logfile, but i have attached in anyway.
Logfile of HijackThis v1.99.1
Scan saved at 2:09:41 PM, on 7/3/2005
Platform: Windows 2000 SP4 (WinNT 5.00.2195)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINNT\System32\smss.exe
C:\WINNT\system32\winlogon.exe
C:\WINNT\system32\services.exe
C:\WINNT\system32\lsass.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\system32\spoolsv.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\WINNT\System32\svchost.exe
C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe
C:\WINNT\system32\regsvc.exe
C:\WINNT\system32\MSTask.exe
C:\WINNT\System32\WBEM\WinMgmt.exe
C:\WINNT\system32\svchost.exe
C:\WINNT\Explorer.EXE
C:\Program Files\QuickTime\qttask.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\WINNT\system32\ctfmon.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\WINNT\System32\svchost.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\unzipped\hijackthis\HijackThis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://google.com/ (http://\"http://google.com/\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.insightbb.com (http://\"http://www.insightbb.com\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by InsightBB.com
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O4 - HKLM\..\Run: [Synchronization Manager] mobsync.exe /logon
O4 - HKLM\..\Run: [SAClient] C:\Program Files\Insight\BBClient\Programs\RegCon.exe /admincheck
O4 - HKLM\..\Run: [SAUpdate] C:\Program Files\Insight\BBClient\Programs\SAUpdate.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKCU\..\Run: [ctfmon.exe] ctfmon.exe
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O14 - IERESET.INF: START_PAGE_URL=http://www.insightbb.com
O16 - DPF: Yahoo! Sheepshead - http://download.games.yahoo.com/games/clients/y/dt0_x.cab (http://\"http://download.games.yahoo.com/games/clients/y/dt0_x.cab\")
O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab (http://\"http://download.games.yahoo.com/games/clients/y/st2_x.cab\")
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: Logical Disk Manager Administrative Service (dmadmin) - VERITAS Software Corp. - C:\WINNT\System32\dmadmin.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
Any help you could provide would be most appreciated.
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I can't see why you would get an error message just trying to download Yahoo Messenger
Can you access your Add/Remove programs and remove anything to do with Yahoo
Reboot the computer and then try reinstalling Yahoo?
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Thank you for your quick response!
You asked if i could Add/Remove Programs and the answer is yes. i can now. But this is what i have been doing for sometime now... D/L Yahoo, installing and then i get the error(s). i will then uninstall and try to reinstall it again. Over and over i have done this and still no luck.
i'm stumped.
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Hmm, I'm not sure,
What version of Yahoo messenger are you using
Are you trying the Beta version or Yahoo 6.0
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Actually i get the same errors when i d/l either one.
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Have you tried running a registry cleaner through your machine?
Did you try cleaning your Cache and Temp folders before trying to reinstall?
Is there a leftover Yahoo folder in your Program Files after uninstalling and Restarting your computer?
Make sure after you uninstalled Yahoo, you restart the computer and then remove the Yahoo folder in Program Files if it exists
Then you may want to try this registry cleaner, this may or may not help
Optional, but try this
Go here and
Download and UNZIP this free registry cleaner
RegSeeker 1.45
http://www.hoverdesk.net/freeware.htm (http://\"http://www.hoverdesk.net/freeware.htm\")
Open the RegSeeker Folder and double click on RegSeeker.exe
Click on
"Clean the Registry" on the left menu
Ensure there is a check in "Backup before Deletion" on the bottom left
Then click OK on the right
Let it finish scanning
When it's done
Click "Select All" Near the bottom
and then Right click in the Results pane and click
"Delete Selected Items"
Exit RegSeeker
Restart the computer
Make sure your programs are all working, I've never had a problem with it, this is just precautionary
Try reinstalling Yahoo, any luck?
Are you willing to try another Instant messenger service that can connect to Yahoo
I don't use Yahoo, but I hear Trillian is very good
However, I don't use it either
They supply a free version>>I believe it's the Basic
Take a look
http://www.trillian.cc/ (http://\"http://www.trillian.cc/\")