TheTechGuide Forum
General Category => Tech Clinic => Topic started by: raised_on_beans_n_rice on August 08, 2005, 06:19:30 PM
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Hopefully now that I am registered I can get some help here. My desktop is disabled and there may be other problems I haven't found yet. Here is my HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 6:20:01 PM, on 8/8/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.exe
D:\AVG7~1.0\avgamsvr.exe
D:\AVG7~1.0\avgupsvc.exe
C:\Program Files\Spyware Doctor\spydoctor.exe
C:\WINDOWS\System32\cisvc.exe
D:\Program Files\Panorama\Panorama.exe
D:\Program Files\Daemon & Norton Antivirus\Norton Anti-Virus\Norton GoBack\GBPoll.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\System32\cidaemon.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\HJT\hijackthis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adb.../search/ie.html (http://\"http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sb/*http://www.yahoo.com/search/ie.html\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp_adb...//www.yahoo.com (http://\"http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sp/*http://www.yahoo.com\")
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com (http://\"http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com\")
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\kernels32.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Loader Class - {2E246FAE-8420-11D9-870D-000C2917DE7F} - C:\WINDOWS\SYSTEM\Loader.dll (file missing)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [System] C:\WINDOWS\System32\kernels32.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [Deuu] C:\Program Files\crds\stcs.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - Startup: Panorama.lnk = D:\Program Files\Panorama\Panorama.exe
O4 - Startup: Shortcut to Calendar.lnk = C:\Documents and Settings\Tony\Desktop\Calendar.doc
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - d:\Program Files\PartyPoker.net\partypokernet.exe
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - d:\Program Files\PartyPoker.net\partypokernet.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.bestbuy.msn.com
O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct1_x.cab (http://\"http://download.games.yahoo.com/games/clients/y/ct1_x.cab\")
O16 - DPF: Yahoo! Dominoes - http://download.games.yahoo.com/games/clients/y/dot8_x.cab (http://\"http://download.games.yahoo.com/games/clients/y/dot8_x.cab\")
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt2_x.cab (http://\"http://download.games.yahoo.com/games/clients/y/tt2_x.cab\")
O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab (http://\"http://download.games.yahoo.com/games/clients/y/st2_x.cab\")
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab (http://\"http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab\")
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab (http://\"http://housecall60.trendmicro.com/housecall/xscan60.cab\")
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409 (http://\"http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409\")
O16 - DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} (BlueStream_Flash Class) - http://www.rovion.com/Controls/Rovion.cab (http://\"http://www.rovion.com/Controls/Rovion.cab\")
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab (http://\"http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab\")
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab (http://\"https://support.microsoft.com/OAS/ActiveX/odc.cab\")
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst_current.cab (http://\"http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab\")
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by14fd.bay14.Email (http://\"http://by14fd.bay14.Email\") Removed.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1119751357171 (http://\"http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1119751357171\")
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2002092...all/xscan53.cab (http://\"http://a840.g.akamai.net/7/840/537/2002092801/housecall.antivirus.com/housecall/xscan53.cab\")
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab (http://\"http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab\")
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab (http://\"http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab\")
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Email Removed Attachments Control) - http://by14fd.bay14.Email (http://\"http://by14fd.bay14.Email\") Removed.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab (http://\"http://fdl.msn.com/public/chat/msnchat45.cab\")
O16 - DPF: {FF054BED-D972-4215-897E-726C3488DDBB} (sonyctl.sonycm) - http://supportcentral.sel.sony.com/sdccomm...oad/sonyctl.CAB (http://\"http://supportcentral.sel.sony.com/sdccommon/download/sonyctl.CAB\")
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\AVG7~1.0\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\AVG7~1.0\avgupsvc.exe
O23 - Service: Indexing Service (cisvc) - Unknown owner - C:\WINDOWS\System32\cisvc.exe
O23 - Service: GBPoll - Symantec Corporation - D:\Program Files\Daemon & Norton Antivirus\Norton Anti-Virus\Norton GoBack\GBPoll.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
Please help me remove anything that doesn't belong. Thanks for any help!
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The first thing you should do before we try any fixes is install Service pack 1a
For Windows
Or chances are you will keep getting reinfected
Follow the link to install Sp1a and then post a fresh hijackthis log
http://www.microsoft.com/windowsxp/downloa...p1/default.mspx (http://\"http://www.microsoft.com/windowsxp/downloads/updates/sp1/default.mspx\")
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I tried to update my computer but I get the error message:
[Error number: 0x800700B6]
I have tried to ask for help in correcting this problem before but the help on the Microsoft Community would fix one error and lead to another error. What should I do?
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I finally got windows updated!!! What do you recommend to fix the desktop issue?
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Hey there,
I'm no expert at reading logs or anything (just starting actually
/smile.gif\' class=\'bbc_emoticon\' alt=\':)\' /> ), yet I notice a glaring program that doesn't seem to belong - C:/WINSTALL.EXE I believe is some type of worm module virus. The fact that a funny named .exe file is just sitting in C: is suspicious. Get rid of that file with some type of removal utility. Other than that, I recommend a backup of essential files and a reformat. Hope this helps!
-Sean
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Can I see a fresh hijackthis log please
Sorry, I forgot to ask for one after you updated
Don't reformat!!!
Not needed at this point
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I was going to post one but I didn't know if it was neccessary. Now that you requested it, here is my updated HJT log file!
Logfile of HijackThis v1.99.1
Scan saved at 6:33:18 PM, on 8/11/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
D:\AVG7~1.0\avgamsvr.exe
D:\AVG7~1.0\avgupsvc.exe
D:\Program Files\Daemon & Norton Antivirus\Norton Anti-Virus\Norton GoBack\GBPoll.exe
C:\WINDOWS\System32\nvsvc32.exe
C:\WINDOWS\Explorer.exe
D:\Program Files\Panorama\Panorama.exe
C:\Program Files\Internet Explorer\iexplore.exe
D:\HJT\hijackthis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adb.../search/ie.html (http://\"http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sb/*http://www.yahoo.com/search/ie.html\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp_adb...//www.yahoo.com (http://\"http://us.rd.yahoo.com/customize/ycomp_adbe/defaults/sp/*http://www.yahoo.com\")
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com (http://\"http://red.clientapps.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com\")
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\kernels32.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\System32\Userinit.exe
O2 - BHO: Yahoo! Companion BHO - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Loader Class - {2E246FAE-8420-11D9-870D-000C2917DE7F} - C:\WINDOWS\SYSTEM\Loader.dll (file missing)
O3 - Toolbar: Yahoo! Companion - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn3\ycomp5_5_7_0.dll
O4 - HKLM\..\Run: [System] C:\WINDOWS\System32\kernels32.exe
O4 - HKCU\..\Run: [Spyware Doctor] "C:\Program Files\Spyware Doctor\spydoctor.exe" /Q
O4 - HKCU\..\Run: [Deuu] C:\Program Files\crds\stcs.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O4 - Startup: Panorama.lnk = D:\Program Files\Panorama\Panorama.exe
O4 - Startup: Shortcut to Calendar.lnk = C:\Documents and Settings\Tony\Desktop\Calendar.doc
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_01\bin\npjpi150_01.dll
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0819.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - d:\Program Files\PartyPoker.net\partypokernet.exe
O9 - Extra 'Tools' menuitem: PartyPoker.net - {F4430FE8-2638-42e5-B849-800749B94EED} - d:\Program Files\PartyPoker.net\partypokernet.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\MSMSGS.EXE
O14 - IERESET.INF: START_PAGE_URL=http://www.bestbuy.msn.com
O16 - DPF: Yahoo! Chess - http://download.games.yahoo.com/games/clients/y/ct1_x.cab (http://\"http://download.games.yahoo.com/games/clients/y/ct1_x.cab\")
O16 - DPF: Yahoo! Dominoes - http://download.games.yahoo.com/games/clients/y/dot8_x.cab (http://\"http://download.games.yahoo.com/games/clients/y/dot8_x.cab\")
O16 - DPF: Yahoo! Literati - http://download.games.yahoo.com/games/clients/y/tt2_x.cab (http://\"http://download.games.yahoo.com/games/clients/y/tt2_x.cab\")
O16 - DPF: Yahoo! Spades - http://download.games.yahoo.com/games/clients/y/st2_x.cab (http://\"http://download.games.yahoo.com/games/clients/y/st2_x.cab\")
O16 - DPF: {00B71CFB-6864-4346-A978-C0A14556272C} (Checkers Class) - http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab (http://\"http://messenger.zone.msn.com/binary/msgrchkr.cab31267.cab\")
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab (http://\"http://housecall60.trendmicro.com/housecall/xscan60.cab\")
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409 (http://\"http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409\")
O16 - DPF: {24D1BDCE-D835-11D6-BF84-0050047EA0E7} (BlueStream_Flash Class) - http://www.rovion.com/Controls/Rovion.cab (http://\"http://www.rovion.com/Controls/Rovion.cab\")
O16 - DPF: {2917297F-F02B-4B9D-81DF-494B6333150B} (Minesweeper Flags Class) - http://messenger.zone.msn.com/binary/MineS...er.cab31267.cab (http://\"http://messenger.zone.msn.com/binary/MineSweeper.cab31267.cab\")
O16 - DPF: {2ED9BC2B-4DF1-472E-9B5E-55477D2C97F5} (Microsoft Data Collection Control) - https://support.microsoft.com/OAS/ActiveX/odc.cab (http://\"https://support.microsoft.com/OAS/ActiveX/odc.cab\")
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - http://us.dl1.yimg.com/download.yahoo.com/...nst_current.cab (http://\"http://us.dl1.yimg.com/download.yahoo.com/dl/yinst/yinst_current.cab\")
O16 - DPF: {4F1E5B1A-2A80-42CA-8532-2D05CB959537} (MSN Photo Upload Tool) - http://by14fd.bay14.Email (http://\"http://by14fd.bay14.Email\") Removed.msn.com/resources/MsnPUpld.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1119751357171 (http://\"http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1119751357171\")
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1123618101998 (http://\"http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1123618101998\")
O16 - DPF: {74D05D43-3236-11D4-BDCD-00C04F9A3B61} (HouseCall Control) - http://a840.g.akamai.net/7/840/537/2002092...all/xscan53.cab (http://\"http://a840.g.akamai.net/7/840/537/2002092801/housecall.antivirus.com/housecall/xscan53.cab\")
O16 - DPF: {8E0D4DE5-3180-4024-A327-4DFAD1796A8D} (MessengerStatsClient Class) - http://messenger.zone.msn.com/binary/Messe...nt.cab31267.cab (http://\"http://messenger.zone.msn.com/binary/MessengerStatsClient.cab31267.cab\")
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab (http://\"http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab\")
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Email Removed Attachments Control) - http://by14fd.bay14.Email (http://\"http://by14fd.bay14.Email\") Removed.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {F58E1CEF-A068-4C15-BA5E-587CAF3EE8C6} (MSN Chat Control 4.5) - http://fdl.msn.com/public/chat/msnchat45.cab (http://\"http://fdl.msn.com/public/chat/msnchat45.cab\")
O16 - DPF: {FF054BED-D972-4215-897E-726C3488DDBB} (sonyctl.sonycm) - http://supportcentral.sel.sony.com/sdccomm...oad/sonyctl.CAB (http://\"http://supportcentral.sel.sony.com/sdccommon/download/sonyctl.CAB\")
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - D:\AVG7~1.0\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - D:\AVG7~1.0\avgupsvc.exe
O23 - Service: Indexing Service (cisvc) - Unknown owner - C:\WINDOWS\System32\cisvc.exe (file missing)
O23 - Service: GBPoll - Symantec Corporation - D:\Program Files\Daemon & Norton Antivirus\Norton Anti-Virus\Norton GoBack\GBPoll.exe
O23 - Service: NVIDIA Driver Helper Service (NVSvc) - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Sony SPTI Service (SPTISRV) - Sony Corporation - C:\Program Files\Common Files\Sony Shared\AVLib\SPTISRV.exe
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Just bumping this to remind myself to check your log over
I'm just getting ready for work, I'll look at your updated log as soon as I get back
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Sorry for the delay
Can you do the following please
==Download SmitRem.exe (http://\"http://noahdfear.geekstogo.com/click%20counter/click.php?id=1\") and save the file to your desktop. Please make sure you save this to your C:drive
Double click on the file to extract it to it's own folder on the desktop.
==Download and Install this small program
to help clean your temp folders,cookies, etc...
Windows Cleanup! 4.0 (http://\"http://downloads.stevengould.org/cleanup/CleanUp40.exe\")
Don't run it yet
==Download and Install Ad-Aware SE Personal 1.06 (http://\"ftp://ftp.download.com/pub/win95/utilities/aawsepersonal.exe\")
Ensure you have this version or the paid version
Open Ad-Aware, ensure to click the check for updates now link and Connect to download the latest updates
While installing Ad-Aware it should prompt to update, allow it but don't run a scan yet
==Download and then Install
Ewido Security Suite (http://\"http://download.ewido.net/ewido-setup.exe\")
When installing, under "Additional Options" Uncheck "Install background guard" and "Install scan via context menu".
When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We'll fix that later
From the main ewido screen, click on Update in the left menu, then click the Start update button.
After the update finishes (the status bar at the bottom will display "Update successful")
Close out Ewido for now, we'll need it later
If for some reason the Updater won't work can you manually download the
Updates from this link after you have Ewido installed
http://www.ewido.net/en/download/updates/ (http://\"http://www.ewido.net/en/download/updates/\")
==Download the Killbox by Option^Explicit (http://\"http://www.atribune.org/downloads/KillBox.exe\"). Save to desktop or a folder
Please Print this out or save these instructions to a Notepad file and save it to your Desktop
Disable Spyware Doctor's realtime protection if enabled so it won't interfere with any fixes we are about to try
Disconnect from the Internet
Run Killbox.exe. Place the following complete paths in bold into the "Full Path of File to Delete" box in Killbox, and click the red button with the white X on it after each
============================
C:\WINDOWS\System32\kernels32.exe
C:\Program Files\crds\stcs.exe
============================
For each file, put a mark next to "Delete on Reboot". Copy and paste each file into the file name box, then click the red button with the X after each. It will ask you if you want to reboot each time you click it, answer NO until after you've pasted the last file name, at which time you should answer Yes.
If your computer does not restart automatically, please restart it manually.
RESTART your Computer in SAFE MODE (http://\"http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001060608000039?OpenDocument&ExpandSection=4#_Section4\")
You can do this by tapping the F8 key as the system is restarting, just before Windows loads, or use the link
I supplied for a more detailed explanation
Find and delete the following folder if it exists
C:\Program Files\crds <-folder
==Open Windows CleanUp!>>START>>programs>>Cleanup!
Click on the CleanUp button, let it finish scanning for files
DECLINE to Log off or Restart when scan is done.
Do another scan with Hijackthis and put a check next to these entries:
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp_adb.../search/ie.html (http://\"http://us.rd.yahoo.com/customize/ycomp_adb.../search/ie.html\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp_adb...//www.yahoo.com (http://\"http://us.rd.yahoo.com/customize/ycomp_adb...//www.yahoo.com\")
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/customize/...//www.yahoo.com (http://\"http://red.clientapps.yahoo.com/customize/...//www.yahoo.com\")
R3 - Default URLSearchHook is missing
F2 - REG:system.ini: Shell=Explorer.exe C:\WINDOWS\System32\kernels32.exe
O2 - BHO: Loader Class - {2E246FAE-8420-11D9-870D-000C2917DE7F} - C:\WINDOWS\SYSTEM\Loader.dll (file missing)
O4 - HKLM\..\Run: [System] C:\WINDOWS\System32\kernels32.exe
O4 - HKCU\..\Run: [Deuu] C:\Program Files\crds\stcs.exe
O4 - HKCU\..\Run: [Windows installer] C:\winstall.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
After you have ticked the above entries, close All other open windows,
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis
Open the smitRem folder, then double click the RunThis.bat file to start the tool. Follow the prompts on screen.
Wait for the tool to complete and disk cleanup to finish.
The tool will create a log named smitfiles.txt in the root of your drive, eg; Local Disk C: or partition where your operating system is installed.
I'll need to see the smitfiles.txt log later
==Open Ewido Security Suite
Give it time to load
Click on the Scanner button on the left menu
Click on the Settings button on the right
Select "Scan Every File"
OK it and then click on the "Complete System Scan"
*If Ewido finds something it will prompt you with "Infected Object found"
Ensure the following are Selected
*1. Perform Action = Remove
*2. Create Encrypted Backup in Quarantine (Recommended)
*3. Perform action with all infections
Then click OK
When Ewido has finished it's scan click the "Save Report" button
Save the report to desktop
Exit Ewido
==Open Ad-Aware
Click START
Click the radio button to Perform a Full system scan then click NEXT
When it's finished scanning
At this point you should either right click on the screen and and choose the "Select All" Objects option or individually put a checkmark in each objects checkbox
click on the Next button. Ad-Aware SE will now present you with a confirmation box as to whether or not you would like to remove the objects you have just selected. Press the "OK" button
RESTART your computer back to Normal mode
Back in Windows
Don't open a browser yet, instead access Internet Options via Control Panel
Under the Programs tab "Reset Web Settings"
Under the General tab---Reset home page
From my links below in my signature run and Online virus scan at Panda's
Scan your whole computer
Save the report when it's done and post it back here with the following
Run another scan with hijackthis and post the log
Also include the report from Ewido's
and smitrem.txt
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Since the original poster has not returned
I'll lock this topic
If you need it reopened, Please PM myself or the site Admin and supply a link to this thread