TheTechGuide Forum
General Category => Tech Clinic => Topic started by: Jen on September 05, 2005, 11:05:13 AM
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I hope someone can help me. Norton won't run, (along with several other programs) so a friend told me about Hijack This. Can someone read the log for me and tell me what to do? (This is what I get for letting my little bro use my computer.)Thanks!
Logfile of HijackThis v1.99.1
Scan saved at 11:57:29 AM, on 9/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\PROGRA~1\AIM95\aim.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dumprep.exe
C:\Documents and Settings\Jen\Desktop\hijackthis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL =
http://www.dellnet.com (http://\"http://www.dellnet.com\")
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/ (http://\"http://my.msn.com/\")
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com (http://\"http://www.dellnet.com\")
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext =
http://www.dellnet.com/ (http://\"http://www.dellnet.com/\")
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride =
127.0.0.1;http://localhost
F2 - REG:system.ini: Shell=
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program
Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: CATLEvents Object - {3EC8E271-FAB9-418a-8A8E-65AEB4029E64} -
C:\DOCUME~1\Jen\LOCALS~1\Temp\tnofptf.dat (file missing)
O2 - BHO: InstaFinder - {4E7BD74F-2B8D-469E-DCF7-F96DA086B434} -
C:\WINDOWS\DOWNLO~1\instafin.dll (file missing)
O2 - BHO: CATLEvents Object - {55E301E5-BA44-4095-BB0B-14E0123CCF71} -
C:\DOCUME~1\Jen\LOCALS~1\Temp\pctbk.dat (file missing)
O2 - BHO: SafeGuard Protect PCShield - {564FFB73-9EEF-4969-92FA-5FC4A92E2C2A} -
C:\WINDOWS\system32\sfg_2d3d.dll
O2 - BHO: CATLEvents Object - {60112085-E1CE-4e0e-823A-EBB1AD98804C} -
C:\DOCUME~1\Jen\LOCALS~1\Temp\tnofptf.dat (file missing)
O2 - BHO: CATLEvents Object - {8109AF33-6949-4833-8881-43DCC232B7B2} -
C:\DOCUME~1\Jen\LOCALS~1\Temp\tnofptf.dat (file missing)
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program
Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program
Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: CATLEvents Object - {ED5ABC42-8E4F-4C39-9972-F0CF619D672F} -
C:\DOCUME~1\Jen\LOCALS~1\Temp\itnacca.dat (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} -
C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program
Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator
5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Configuration Loader] syscfg32.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P
Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points
manager.exe -s
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\system32\sfg_2d3d.dll"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common
Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Norton Internet Security\cfgwiz.exe /GUID
{257BBC47-1B26-432e-9F84-188603799DD3} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\RunServices: [Configuration Loader] syscfg32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [IM] C:\PROGRA~1\RRIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\system32\sfg_2d3d.dll"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM95\aim.exe -cnetwait.odl
O4 - Startup: Orbital weather.lnk = C:\Program Files\Stardock\Object
Desktop\DesktopX\Widgets\Orbital weather.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Stickies.lnk = C:\Program Files\Stardock\Object Desktop\DesktopX\Widgets\Sticky
Notes.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel -
res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program
Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} -
C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} -
C:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program
Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} -
C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) -
http://support.dell.com/systemprofiler/SysPro.CAB (http://\"http://support.dell.com/systemprofiler/SysPro.CAB\")
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) -
http://www.napster.com/client/setup.exe (http://\"http://www.napster.com/client/setup.exe\")
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) -
http://software-dl.real.com/05f352d0bde075...ip/RdxIE601.cab (http://\"http://software-dl.real.com/05f352d0bde0751c1700/netzip/RdxIE601.cab\")
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) -
http://a19.g.akamai.net/7/19/7125/4047/ftp...23/cpbrkpie.cab (http://\"http://a19.g.akamai.net/7/19/7125/4047/ftp.coupons.com/v3123/cpbrkpie.cab\")
O16 - DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} (Actimage Room Control) -
http://lopes.armstrong.com/ib/databases/actimage40803.cab (http://\"http://lopes.armstrong.com/ib/databases/actimage40803.cab\")
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) -
http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab (http://\"http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab\")
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web
Control) - http://dgl.microsoft.com/downloads/outc.cab (http://\"http://dgl.microsoft.com/downloads/outc.cab\")
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) -
http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab (http://\"http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab\")
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) -
http://fdl.msn.com/zone/datafiles/heartbeat.cab (http://\"http://fdl.msn.com/zone/datafiles/heartbeat.cab\")
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} -
http://us.dl1.yimg.com/download.companion....ebio5_1_6_0.cab (http://\"http://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/ym/yiebio5_1_6_0.cab\")
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WB - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\fastload.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program
Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet
Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation -
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet
Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation -
C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program
Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common
Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common
Files\Symantec Shared\Security Center\SymWSC.exe
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Hi Jen, if your a registered user please sign in and post a fresh Hijackthis log
If your not registered, can you do that now
It's a free and simple process
Afterwards post a fresh hijackthis log
Don't include any spaces in the log if you purposely added them
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Ok, here's my fresh log:
Logfile of HijackThis v1.99.1
Scan saved at 1:42:23 PM, on 9/5/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\cisvc.exe
C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Stardock\Object Desktop\WindowBlinds\wbload.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\System32\hkcmd.exe
C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe
C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\PROGRA~1\AIM95\aim.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpohmr08.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpotdd01.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpoevm08.exe
C:\WINDOWS\System32\HPZipm12.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Hewlett-Packard\Digital Imaging\Bin\hpoSTS08.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\WINDOWS\system32\dwwin.exe
C:\Program Files\Mozilla Firefox\firefox.exe
C:\Documents and Settings\Jen\Desktop\hijackthis.exe
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com (http://\"http://www.dellnet.com\")
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://my.msn.com/ (http://\"http://my.msn.com/\")
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.dellnet.com (http://\"http://www.dellnet.com\")
R1 - HKCU\Software\Microsoft\Internet Connection Wizard,ShellNext = http://www.dellnet.com/ (http://\"http://www.dellnet.com/\")
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1;http://localhost
F2 - REG:system.ini: Shell=
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: CATLEvents Object - {3EC8E271-FAB9-418a-8A8E-65AEB4029E64} - C:\DOCUME~1\Jen\LOCALS~1\Temp\tnofptf.dat (file missing)
O2 - BHO: InstaFinder - {4E7BD74F-2B8D-469E-DCF7-F96DA086B434} - C:\WINDOWS\DOWNLO~1\instafin.dll (file missing)
O2 - BHO: CATLEvents Object - {55E301E5-BA44-4095-BB0B-14E0123CCF71} - C:\DOCUME~1\Jen\LOCALS~1\Temp\pctbk.dat (file missing)
O2 - BHO: SafeGuard Protect PCShield - {564FFB73-9EEF-4969-92FA-5FC4A92E2C2A} - C:\WINDOWS\system32\sfg_2d3d.dll
O2 - BHO: CATLEvents Object - {60112085-E1CE-4e0e-823A-EBB1AD98804C} - C:\DOCUME~1\Jen\LOCALS~1\Temp\tnofptf.dat (file missing)
O2 - BHO: CATLEvents Object - {8109AF33-6949-4833-8881-43DCC232B7B2} - C:\DOCUME~1\Jen\LOCALS~1\Temp\tnofptf.dat (file missing)
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: CATLEvents Object - {ED5ABC42-8E4F-4C39-9972-F0CF619D672F} - C:\DOCUME~1\Jen\LOCALS~1\Temp\itnacca.dat (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe"
O4 - HKLM\..\Run: [Configuration Loader] syscfg32.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_04\bin\jusched.exe
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\system32\sfg_2d3d.dll"
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [IS CfgWiz] C:\Program Files\Norton Internet Security\cfgwiz.exe /GUID {257BBC47-1B26-432e-9F84-188603799DD3} /MODE CfgWiz /CMDLINE "REBOOT"
O4 - HKLM\..\Run: [URLLSTCK.exe] C:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\RunServices: [Configuration Loader] syscfg32.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [IM] C:\PROGRA~1\RRIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\system32\sfg_2d3d.dll"
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [AIM] C:\PROGRA~1\AIM95\aim.exe -cnetwait.odl
O4 - Startup: Orbital weather.lnk = C:\Program Files\Stardock\Object Desktop\DesktopX\Widgets\Orbital weather.exe
O4 - Startup: PowerReg Scheduler.exe
O4 - Startup: Stickies.lnk = C:\Program Files\Stardock\Object Desktop\DesktopX\Widgets\Sticky Notes.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: hp psc 1000 series.lnk = ?
O4 - Global Startup: hpoddt01.exe.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_04\bin\npjpi150_04.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\PROGRA~1\AIM95\aim.exe
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofiler/SysPro.CAB (http://\"http://support.dell.com/systemprofiler/SysPro.CAB\")
O16 - DPF: {4D7F48C0-CB49-4EA6-97D4-04F4EACC2F3B} (InstallShield Setup Player 2K2) - http://www.napster.com/client/setup.exe (http://\"http://www.napster.com/client/setup.exe\")
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/05f352d0bde075...ip/RdxIE601.cab (http://\"http://software-dl.real.com/05f352d0bde0751c1700/netzip/RdxIE601.cab\")
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4047/ftp...23/cpbrkpie.cab (http://\"http://a19.g.akamai.net/7/19/7125/4047/ftp.coupons.com/v3123/cpbrkpie.cab\")
O16 - DPF: {B69F2A9C-E470-11D3-AFA3-525400DB7692} (Actimage Room Control) - http://lopes.armstrong.com/ib/databases/actimage40803.cab (http://\"http://lopes.armstrong.com/ib/databases/actimage40803.cab\")
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab (http://\"http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab\")
O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://dgl.microsoft.com/downloads/outc.cab (http://\"http://dgl.microsoft.com/downloads/outc.cab\")
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A} (PopCapLoader Object) - http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab (http://\"http://zone.msn.com/bingame/dim2/default/popcaploader_v6.cab\")
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab (http://\"http://fdl.msn.com/zone/datafiles/heartbeat.cab\")
O16 - DPF: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - http://us.dl1.yimg.com/download.companion....ebio5_1_6_0.cab (http://\"http://us.dl1.yimg.com/download.companion.yahoo.com/dl/toolbar/ym/yiebio5_1_6_0.cab\")
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O20 - Winlogon Notify: WB - C:\PROGRA~1\Stardock\OBJECT~1\WINDOW~1\fastload.dll
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Network Proxy (ccProxy) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: iPod Service (iPodService) - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: IS Service (ISSVC) - Symantec Corporation - C:\Program Files\Norton Internet Security\ISSVC.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\navapsvc.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton Internet Security\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: SymWMI Service (SymWSC) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\Security Center\SymWSC.exe
-
We're going to need some tools to get you clean
Make sure you download them all if you can
Follow these instructions closely
Download and Install Ad-Aware SE Personal 1.06 (http://\"ftp://ftp.download.com/pub/win95/utilities/aawsepersonal.exe\")
Open Ad-Aware, ensure to click the check for updates now link and Connect to download the latest updates
When installing Ad-Aware may prompt to update, allow it but don't run a scan yet
==Download and Install this small program
to help clean your temp folders,cookies, etc...
Windows Cleanup! 4.0 (http://\"http://downloads.stevengould.org/cleanup/CleanUp40.exe\")
Give the link time to load or try it twice, it may be busy
Don't run this yet, we'll need it in a bit
==Download and then Install
Ewido Security Suite (http://\"http://download.ewido.net/ewido-setup.exe\")
When installing, under "Additional Options" Uncheck "Install background guard" and "Install scan via context menu".
When you run ewido for the first time, you will get a warning "Database could not be found!". Click OK. We'll fix that later
From the main ewido screen, click on Update in the left menu, then click the Start update button.
After the update finishes (the status bar at the bottom will display "Update successful")
Close out Ewido for now, we'll need it later
If for some reason the Updater won't work can you manually download the
Updates from this link after you have Ewido installed
http://www.ewido.net/en/download/updates/ (http://\"http://www.ewido.net/en/download/updates/\")
Please Print this out or save these instructions to a Notepad file and save it to your Desktop
Access your add/Remove programs and remove if found
Any
SafeGuard (SGS) products, they're not what they appear to be, do more harm than good
Also remove the following if found
Instafinder
P2P Networking <-a useless addon usually associated with Kazaa, can cause slow system performance and slow browsing experiences
If prompted to remove Altnets Do so
If you are not prompted, remove Altnets also
Afterwards
RESTART your Computer in SAFE MODE (http://\"http://service1.symantec.com/SUPPORT/tsgeninfo.nsf/docid/2001060608000039?OpenDocument&ExpandSection=4#_Section4\")
You can do this by tapping the F8 key as the system is restarting, just before Windows loads, or use the link
I supplied for a more detailed explanation
Set Windows To Show Hidden Files and Folders
* Click Start.
* Open My Computer.
* Select the Tools menu and click Folder Options.
* Select the View Tab.
* Under the Hidden files and folders heading select Show hidden files and folders.
* Uncheck the Hide protected operating system files (recommended) option.
* Uncheck the Hide Extensions for known file types
* Click Yes to confirm.
* Click OK.
Find and delete the following files or folders if found
C:\WINDOWS\system32\sfg_2d3d.dll <-file
C:\WINDOWS\System32\P2P Networking <-folder
c:\program files\altnet <-folder
Remain in safe mode and do the following
==Open Windows CleanUp!>>START>>programs>>Cleanup!
Click on the CleanUp button, let it finish scanning for files
DECLINE to Log off or Restart when scan is done.
==Open Ewido Security Suite
Click on the Scanner button on the left menu
Click on the Settings button on the right
Select "Scan Every File"
OK it and then click on the "Complete System Scan"
*If Ewido finds something it will prompt you with "Infected Object found"
Ensure the following are Selected
*1. Perform Action = Remove
*2. Create Encrypted Backup in Quarantine (Recommended)
*3. Perform action with all infections
Then click OK
When Ewido has finished it's scan click the "Save Report" button
Save the report to desktop
Exit Ewido
NOTE: When Ewido is running do NOT open any other Windows
Let it do it's job
Do another scan with Hijackthis and put a check next to these entries:
F2 - REG:system.ini: Shell=
O2 - BHO: CATLEvents Object - {3EC8E271-FAB9-418a-8A8E-65AEB4029E64} - C:\DOCUME~1\Jen\LOCALS~1\Temp\tnofptf.dat (file missing)
O2 - BHO: InstaFinder - {4E7BD74F-2B8D-469E-DCF7-F96DA086B434} - C:\WINDOWS\DOWNLO~1\instafin.dll (file missing)
O2 - BHO: CATLEvents Object - {55E301E5-BA44-4095-BB0B-14E0123CCF71} - C:\DOCUME~1\Jen\LOCALS~1\Temp\pctbk.dat (file missing)
O2 - BHO: SafeGuard Protect PCShield - {564FFB73-9EEF-4969-92FA-5FC4A92E2C2A} - C:\WINDOWS\system32\sfg_2d3d.dll
O2 - BHO: CATLEvents Object - {60112085-E1CE-4e0e-823A-EBB1AD98804C} - C:\DOCUME~1\Jen\LOCALS~1\Temp\tnofptf.dat (file missing)
O2 - BHO: CATLEvents Object - {8109AF33-6949-4833-8881-43DCC232B7B2} - C:\DOCUME~1\Jen\LOCALS~1\Temp\tnofptf.dat (file missing)
O2 - BHO: CATLEvents Object - {ED5ABC42-8E4F-4C39-9972-F0CF619D672F} - C:\DOCUME~1\Jen\LOCALS~1\Temp\itnacca.dat (file missing)
O3 - Toolbar: (no name) - {2CDE1A7D-A478-4291-BF31-E1B4C16F92EB} - (no file)
O4 - HKLM\..\Run: [Configuration Loader] syscfg32.exe
O4 - HKLM\..\Run: [P2P Networking] C:\WINDOWS\System32\P2P Networking\P2P Networking.exe /AUTOSTART
O4 - HKLM\..\Run: [AltnetPointsManager] c:\program files\altnet\points manager\points manager.exe -s
O4 - HKLM\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\system32\sfg_2d3d.dll"
O4 - HKLM\..\RunServices: [Configuration Loader] syscfg32.exe
O4 - HKCU\..\Run: [PCShield] regsvr32 /s "C:\WINDOWS\system32\sfg_2d3d.dll"
O4 - Startup: PowerReg Scheduler.exe
O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://software-dl.real.com/05f352d0bde075...ip/RdxIE601.cab (http://\"http://software-dl.real.com/05f352d0bde075...ip/RdxIE601.cab\")
O16 - DPF: {9522B3FB-7A2B-4646-8AF6-36E7F593073C} (cpbrkpie Control) - http://a19.g.akamai.net/7/19/7125/4047/ftp...23/cpbrkpie.cab (http://\"http://a19.g.akamai.net/7/19/7125/4047/ftp...23/cpbrkpie.cab\")
After you have ticked the above entries, close All other open windows,
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis
Open Ad-Aware
Click START
Click the radio button to Perform a Full system scan then click NEXT
When it's finished scanning
At this point you should either right click on the screen and and choose the "Select All" Objects option or individually put a checkmark in each objects checkbox
click on the Next button. Ad-Aware SE will now present you with a confirmation box as to whether or not you would like to remove the objects you have just selected. Press the "OK" button
RESTART your computer back to Normal mode
Back in Windows
Another great free Spyware removal tool is Spybot 1.4
Download and Install Spybot 1.4 from
HERE (http://\"http://www.download.com/3000-2144-10122137.html?part=104443&subj=dlpage&tag=button\")
or HERE (http://\"http://www.safer-networking.org/en/download/index.html\")
After installation--Click the UPDATE button on the left
SEARCH FOR UPDATES on the right
Check, and download all updates
Click the Search & Destroy button on the left
Check for Problems---When the Scan is complete
FIX all selected promblems in RED
RESTART the computer to finish the cleaning process
Back in Windows
Can you supply the following please
Run Hijackthis again and supply a fresh log
Also include the saved report from Ewidos