TheTechGuide Forum

General Category => Tech Clinic => Topic started by: Edward on October 30, 2005, 07:41:25 AM

Title: Pop up's + viruses and 1 spyware (no disinfect)
Post by: Edward on October 30, 2005, 07:41:25 AM
Ok my nephew was on a few days ago playing a bunch of games and such. next day i got on it, it was really slow and i kept getting pop up's saying, "your computer may be infected with spyware" so i immediatly went to Ad-Aware and spybot and such, they didn't find anything. So then i did a scan with AVG antivirus, tht didn't find nothing. Then i did a scan with Panda's online scan and it found 6 viruses (3 which could'nt be disinfected) and 1 spyware (that wasn't disinfected) /sad.gif\' class=\'bbc_emoticon\' alt=\':(\' />  /sad.gif\' class=\'bbc_emoticon\' alt=\':(\' />

Heres the report from Panda.

Incident                      Status                        Location                                                                                                                                                                                                                                                        

Adware:adware/savenow         No disinfected                Windows Registry                                                                                                                                                                                                                                                

Virus:VBS/Psyme.C             No disinfected                C:\Documents and Settings\Administrator1\Local Settings\Temporary Internet Files\Content.IE5\3C2XYQZK\TRACK29[1].CHM[track29.htm]                                                                                                                              

Virus:VBS/Psyme.C             No disinfected                C:\Documents and Settings\Administrator1\Local Settings\Temporary Internet Files\Content.IE5\QISK3MWF\TRACK14[1].CHM[track14.htm]                                                                                                                              

Virus:Trj/Downloader.BYN      Disinfected                   C:\Documents and Settings\Administrator1\Local Settings\Temporary Internet Files\Content.IE5\QISK3MWF\trk_0014[1].exe                                                                                                                                          

Virus:Trj/Downloader.BYN      Disinfected                   C:\Documents and Settings\Administrator1\Local Settings\Temporary Internet Files\Content.IE5\MW0PTRS2\trk_0019[1].exe                                                                                                                                          

Virus:VBS/Psyme.C             No disinfected                C:\Documents and Settings\Administrator1\Local Settings\Temporary Internet Files\Content.IE5\I72RY5I7\TRACK19[1].CHM[track19.htm]                                                                                                                              

Virus:Trj/Downloader.BYN      Disinfected                   C:\Documents and Settings\Administrator1\Local Settings\Temporary Internet Files\Content.IE5\I72RY5I7\trk_0029[1].exe                                                                                                                                          
i wanted to check with u guys to see what i could do about this.

**Edit**
Ok now i see that all of these were "viruses" were in the temporary internet fies.. i removed them. Im going to do another scan with Panda to see if it picks up anythign again.
Title: Pop up's + viruses and 1 spyware (no disinfect)
Post by: Edward on October 30, 2005, 08:22:51 AM
Ok i didn't see it.. there in the content folders under temp files.. is it safe to manually delete these?
Title: Pop up's + viruses and 1 spyware (no disinfect)
Post by: guestolo on October 30, 2005, 12:35:36 PM
Yes, you can delete those
But I also suggest you run Windows CleanUp! if you still have it installed

If not
==Download and Install this small program
to help clean your temp files,cookies, etc...
Windows Cleanup! 4.0 (http://\"http://downloads.stevengould.org/cleanup/CleanUp40.exe\")

==Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

    * Empty Recycle Bins
    * Delete Cookies
    * Delete Prefetch files (If applicable)
    * Cleanup! All Users

Click OK
Close down all browsers
Press the CleanUp! button to start the program.

Reboot the computer

Post a hijackthis log
Title: Pop up's + viruses and 1 spyware (no disinfect)
Post by: Guest on October 30, 2005, 02:16:20 PM
ogfile of HijackThis v1.99.1
Scan saved at 2:15:11 PM, on 10/30/2005
Platform: Windows XP  (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\dplaysvr.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\PROGRA~1\MSNGAM~1\zone.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator1\My Documents\HJT\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/def.../search/ie.html (http://\"http://us.rd.yahoo.com/customize/ycomp/defaults/sb/*http://www.yahoo.com/search/ie.html\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com (http://\"http://us.rd.yahoo.com/customize/ycomp/defaults/sp/*http://www.yahoo.com\")
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash (http://\"http://www.rr.com/flash\")
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com (http://\"http://us.rd.yahoo.com/customize/ycomp/defaults/su/*http://www.yahoo.com\")
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [jv16PT - Privacy Protector] C:\Program Files\jv16 PowerTools 2005\jv16pt.exe -ExecTask "C:\Program Files\jv16 PowerTools 2005\Tasks\_PrivacyProtector\Task.jvb"
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM32\qttask.exe" -atboottime
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo\MemTurbo.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O15 - Trusted Zone: *.msn.com
O15 - Trusted Zone: *.passport.com
O15 - Trusted Zone: *.passport.net
O15 - Trusted Zone: *.skilljam.com
O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab (http://\"http://download.games.yahoo.com/games/clients/y/ht1_x.cab\")
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab (http://\"http://download.games.yahoo.com/games/clients/y/pote_x.cab\")
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab (http://\"http://housecall60.trendmicro.com/housecall/xscan60.cab\")
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 (http://\"http://go.microsoft.com/fwlink/?linkid=39204\")
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab (http://\"https://signup.msn.com/pages/MsnInstC.cab\")
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4AD73894-A895-4FC2-B233-299867E08753} (Cadwkzctl Object) - http://apps.deskwizz.com/ax/adwerkz.cab (http://\"http://apps.deskwizz.com/ax/adwerkz.cab\")
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://www.bitdefender.com/scan8/oscan8.cab (http://\"http://www.bitdefender.com/scan8/oscan8.cab\")
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1127557993765 (http://\"http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1127557993765\")
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1127855471909 (http://\"http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1127855471909\")
O16 - DPF: {8EB3FF4E-86A1-4717-884D-7BA2D38272CB} (F-Secure Online Scanner) - http://support.f-secure.com/ols/fscax.cab (http://\"http://support.f-secure.com/ols/fscax.cab\")
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.dell.com/Media/VisitorChatENU/TLIEFlash.CAB (http://\"https://echat.us.dell.com/Media/VisitorChatENU/TLIEFlash.CAB\")
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab (http://\"http://acs.pandasoftware.com/activescan/as5free/asinst.cab\")
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab (http://\"http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab\")
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab (http://\"http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab\")
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab (http://\"http://fdl.msn.com/zone/datafiles/heartbeat.cab\")
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

I did what u said.. + deleted the files. seems alright.. but pop ups r still there.. maybe from the Adaware spyware file that couldn't be deleted from Panda?

Adware:adware/savenow No disinfected Windows Registry
Title: Pop up's + viruses and 1 spyware (no disinfect)
Post by: Edward on October 30, 2005, 02:17:13 PM
sorry that was me..

logfile of HijackThis v1.99.1
Scan saved at 2:15:11 PM, on 10/30/2005
Platform: Windows XP (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2600.0000)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
C:\Program Files\SpywareGuard\sgmain.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
C:\Program Files\SpywareGuard\sgbhp.exe
C:\WINDOWS\System32\dplaysvr.exe
C:\Program Files\MSN Messenger\msnmsgr.exe
C:\PROGRA~1\MSNGAM~1\zone.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Administrator1\My Documents\HJT\hijackthis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://us.rd.yahoo.com/customize/ycomp/def.../search/ie.html (http://\"http://us.rd.yahoo.com/customize/ycomp/def.../search/ie.html\")
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com (http://\"http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com\")
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.rr.com/flash (http://\"http://www.rr.com/flash\")
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com (http://\"http://us.rd.yahoo.com/customize/ycomp/def...//www.yahoo.com\")
O2 - BHO: SpywareGuard Download Protection - {4A368E80-174F-4872-96B5-0B27DDD11DB2} - C:\Program Files\SpywareGuard\dlprotect.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\yt.dll
O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgcc.exe /STARTUP
O4 - HKLM\..\Run: [jv16PT - Privacy Protector] C:\Program Files\jv16 PowerTools 2005\jv16pt.exe -ExecTask "C:\Program Files\jv16 PowerTools 2005\Tasks\_PrivacyProtector\Task.jvb"
O4 - HKLM\..\Run: [AVG7_EMC] C:\PROGRA~1\Grisoft\AVGFRE~1\avgemc.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [QuickTime Task] "C:\WINDOWS\SYSTEM32\qttask.exe" -atboottime
O4 - Startup: SpywareGuard.lnk = C:\Program Files\SpywareGuard\sgmain.exe
O4 - Startup: MemTurbo.lnk = C:\Program Files\MemTurbo\MemTurbo.exe
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O15 - Trusted Zone: *.msn.com
O15 - Trusted Zone: *.passport.com
O15 - Trusted Zone: *.passport.net
O15 - Trusted Zone: *.skilljam.com
O16 - DPF: Yahoo! Hearts - http://download.games.yahoo.com/games/clients/y/ht1_x.cab (http://\"http://download.games.yahoo.com/games/clients/y/ht1_x.cab\")
O16 - DPF: Yahoo! Pool 2 - http://download.games.yahoo.com/games/clients/y/pote_x.cab (http://\"http://download.games.yahoo.com/games/clients/y/pote_x.cab\")
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab (http://\"http://housecall60.trendmicro.com/housecall/xscan60.cab\")
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 (http://\"http://go.microsoft.com/fwlink/?linkid=39204\")
O16 - DPF: {1754A1BA-A1DF-4F10-B199-AA55AA1A120F} (InstallerBehaviorFactory Class) - https://signup.msn.com/pages/MsnInstC.cab (http://\"https://signup.msn.com/pages/MsnInstC.cab\")
O16 - DPF: {30528230-99F7-4BB4-88D8-FA1D4F56A2AB} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4AD73894-A895-4FC2-B233-299867E08753} (Cadwkzctl Object) - http://apps.deskwizz.com/ax/adwerkz.cab (http://\"http://apps.deskwizz.com/ax/adwerkz.cab\")
O16 - DPF: {5D86DDB5-BDF9-441B-9E9E-D4730F4EE499} - http://www.bitdefender.com/scan8/oscan8.cab (http://\"http://www.bitdefender.com/scan8/oscan8.cab\")
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1127557993765 (http://\"http://update.microsoft.com/windowsupdate/...b?1127557993765\")
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1127855471909 (http://\"http://update.microsoft.com/microsoftupdat...b?1127855471909\")
O16 - DPF: {8EB3FF4E-86A1-4717-884D-7BA2D38272CB} (F-Secure Online Scanner) - http://support.f-secure.com/ols/fscax.cab (http://\"http://support.f-secure.com/ols/fscax.cab\")
O16 - DPF: {94B82441-A413-4E43-8422-D49930E69764} (TLIEFlashObj Class) - https://echat.us.dell.com/Media/VisitorChatENU/TLIEFlash.CAB (http://\"https://echat.us.dell.com/Media/VisitorChatENU/TLIEFlash.CAB\")
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab (http://\"http://acs.pandasoftware.com/activescan/as5free/asinst.cab\")
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab (http://\"http://messenger.msn.com/download/MsnMesse...pDownloader.cab\")
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} (ZoneIntro Class) - http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab (http://\"http://zone.msn.com/binFramework/v10/ZIntro.cab34246.cab\")
O16 - DPF: {E5D419D6-A846-4514-9FAD-97E826C84822} (HeartbeatCtl Class) - http://fdl.msn.com/zone/datafiles/heartbeat.cab (http://\"http://fdl.msn.com/zone/datafiles/heartbeat.cab\")
O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgamsvr.exe
O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVGFRE~1\avgupsvc.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

I did what u said.. + deleted the files. seems alright.. but pop ups r still there.. maybe from the Adaware spyware file that couldn't be deleted from Panda?

Adware:adware/savenow No disinfected Windows Registry