TheTechGuide Forum

General Category => Hardware => Topic started by: dakranii on January 13, 2006, 09:29:36 AM

Title: Earthlink free DSL Modem won't work on other DSL service
Post by: dakranii on January 13, 2006, 09:29:36 AM
A few years ago I had earthlink service in which they provided a free dsl modem (after a year of service).  I have since discontinued the service but held onto the modem.  My parents decided it was time for DSL, so I mailed them the modem to use to avoid renting or buying one from the local telephone company that they are getting their service from.

However, over the phone last night, I was trying to help my mom set up this modem with their local DSL service.  The modem kept bringing up, in IE, a modem setup page in which it was trying to establish a connection with Earthlink and obviously failing.  It doesn't appear that she'll be able to use this with any service other than earthlink.  I always assumed DSL modems were non-ISP specific.  Is there something I can do to "erase" earthlink from it and get it to work with the local ISP?

It's a VisionNet ADSL modem (E200ER, 200ES, 200ER).  At least that's what eBay auctions with pictures that look similar are calling it.

Thanks