TheTechGuide Forum

General Category => Tech Clinic => Topic started by: philip38 on May 21, 2006, 07:09:31 AM

Title: Virus result: some programs won't launch/install
Post by: philip38 on May 21, 2006, 07:09:31 AM
Dear Friends on the Board,
I got hit by a virus after stupidly opening up an email I thought I recognized. It's a fairly new DELL system now ruined by this thing and I couldn't tell you what it is. I have perused a few very informative boards and run a lot of stuff - some things fixed. Here is a rundown of current casualties:
Powerpoint won't open
Excel only opens in /safe mode
Word seems to run fine!
Helpful little recommended programs like Ewido and VindoFix will download but will not install.
Windows Firewall "Due to an unidentified problem, cannot display Windows Firewall Settings"
(After running a recommended fix on one of the forums, the Firewall came back to life, but has since started
displaying the error again)
For a while Task Manager was not opening, but after running Kelly's fix, it now works fine.
I tooled around in the Group Policy settings for firewall, made a couple changes that did not help.
Now I can never find my way back to where I made those changes to unchange them.
Guestolo suggested to another user to download and install latest HiJack This to its own folder on the HDD
and I did that, too. Here is the log.

Logfile of HijackThis v1.99.1
Scan saved at 7:54:18 AM, on 5/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Mozilla Firefox\firefox.exe
C:\HiJackThis\hijackthis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://housecall.trendmicro.com/ (http://\"http://housecall.trendmicro.com/\")
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab (http://\"http://housecall60.trendmicro.com/housecall/xscan60.cab\")
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab (http://\"http://download.ewido.net/ewidoOnlineScan.cab\")
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1145017420921 (http://\"http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1145017420921\")
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1147664175546 (http://\"http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147664175546\")
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab (http://\"http://acs.pandasoftware.com/activescan/as5free/asinst.cab\")
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab (http://\"http://ax.emsisoft.com/asquared.cab\")
O16 - DPF: {D6376DD2-C2BD-49B2-A1B1-138F869633F3} (ASPRO Installer Class) - http://acs.pandasoftware.com/activescanpro/as5/asproinst.cab (http://\"http://acs.pandasoftware.com/activescanpro/as5/asproinst.cab\")
O20 - Winlogon Notify: 20242402reg - C:\Documents and Settings\All Users\Documents\Settings\20242402.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: polymorphreg - C:\Documents and Settings\All Users\Documents\Settings\polymorph.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O20 - Winlogon Notify: winm32 - C:\WINDOWS\SYSTEM32\winm32.dll
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

I have a feeling that the winm32.dll thing is bad, but perhaps one of you could take a look at this
and help me out. Working on a big PowerPoint presentation.
thanks, Phil
Title: Virus result: some programs won't launch/install
Post by: guestolo on May 21, 2006, 12:05:58 PM
Hi Phil, can you do the following please

Download [color=\"blue\"]haxfix.exe[/color] (http://\"http://users.telenet.be/marcvn/tools/haxfix.exe\")
and save it to your desktop.A red "dos window" (dos box) will open with options:
1. Make logfile
2. Run auto fix
3. Run manual fix
E. Exit Haxfix
Title: Virus result: some programs won't launch/install
Post by: philip38 on May 21, 2006, 02:53:33 PM
Here is the haxlog.txt contents:

HAXFIX logfile - by Marckie
--------------
version 2.42
Sun 05/21/2006  15:50:44.92

checking for a3d files....
a3d files found
ps.a3d

checking for matching notify keys....
matching notify keys found
winm
 
checking for matching services....
matching services found
winm32
winm64
 
checking for matching safeboot services....
matching safeboot services found
winm32.sys
winm64.sys

Thanks!  Phil P.
Title: Virus result: some programs won't launch/install
Post by: guestolo on May 21, 2006, 03:36:31 PM
Hi again Philip, I'll be in and out all day today, so I'll check back when I canIf an infection is found, you'll get a message to close all other open windows.Additionally, so you don't have to wait

After you do that, you still have a couple other bad guys
Use Internet Explorer and go to this website
Panda ActiveScan (http://\"http://www.pandasoftware.com/products/activescan?NRMODE=Published&NRORIGINALURL=%2factivescan.htm&NRNODEGUID=%7b3B202047-35D4-4DA2-B310-B1DBEC2971F2%7d&NRCACHEHINT=Guest\")

    * Once you are on the Panda site click the Scan your PC button.
    * A new window will open...click the big Check Now button.
    * Enter your Country.
    * Enter your State/Province.
    * Enter your e-mail address.
    * Select either "Home User or Company."
    * Click the big Scan Now button.
    * Allow the ActiveX component to install if it will and download the files required for the scan. This may take a couple of minutes.

If this did work for you, while there you may as well run a scan
* Click on MyComputer to start the scan.

When the scan is complete
 click See Report, then click Save Report and save it to your Desktop.

Come back here and post the report from Panda's
Title: Virus result: some programs won't launch/install
Post by: philip38 on May 21, 2006, 04:39:44 PM
Alright, here is the HaxFix log:
HAXFIX logfile - by Marckie
--------------
version 2.42
Sun 05/21/2006  17:31:15.64
 
Auto Haxdoorfix
 
 
haxdoor key: winm
searching for services....
services found
deleting services.....
[SWSC] DeleteService SUCCESS
[SWSC] DeleteService SUCCESS
 
 
rebooting the computer.....
 
 
haxdoor key: winm
searching for services....
services not found
 
checking if files are found.....
winm32.dll
winm32.sys
winm64.sys
 
deleting files.....

checking if files are deleted.....


checking for other files.....
qy.sys
qz.dll
qz.sys
klogini.dll
p3.ini
ps.a3d
 
deleting other files.....

checking if the files are deleted.....


Finished

And now here is the HJT log:
Logfile of HijackThis v1.99.1
Scan saved at 5:38:33 PM, on 5/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\system32\hkcmd.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\notepad.exe
C:\PROGRA~1\MOZILL~1\FIREFOX.EXE
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://housecall.trendmicro.com/ (http://\"http://housecall.trendmicro.com/\")
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab (http://\"http://housecall60.trendmicro.com/housecall/xscan60.cab\")
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab (http://\"http://download.ewido.net/ewidoOnlineScan.cab\")
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1145017420921 (http://\"http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1145017420921\")
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1147664175546 (http://\"http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147664175546\")
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab (http://\"http://acs.pandasoftware.com/activescan/as5free/asinst.cab\")
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab (http://\"http://ax.emsisoft.com/asquared.cab\")
O16 - DPF: {D6376DD2-C2BD-49B2-A1B1-138F869633F3} (ASPRO Installer Class) - http://acs.pandasoftware.com/activescanpro/as5/asproinst.cab (http://\"http://acs.pandasoftware.com/activescanpro/as5/asproinst.cab\")
O20 - Winlogon Notify: 20242402reg - C:\Documents and Settings\All Users\Documents\Settings\20242402.dll
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: polymorphreg - C:\Documents and Settings\All Users\Documents\Settings\polymorph.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

I'll next be running your suggested Panda scan.
Thank you again!  Phil P.
Title: Virus result: some programs won't launch/install
Post by: philip38 on May 21, 2006, 05:07:01 PM
The Panda Scan (I already registered with them) It does not look good.
Incident                                                     Status                        Location                                                                                                                                                                                                                                                        

Potentially unwanted tool:Application/KillApp.A          Not disinfected               C:\country.exe                                                                                                                                                                                                                                                  
Spyware:Cookie/Adtech                                    Not disinfected               C:\Documents and Settings\PhilipPallette\Application Data\Mozilla\Firefox\Profiles\lfnkxp3a.default\cookies.txt[.adtech.de/]                                                                                                                                    
Spyware:Cookie/Apmebf                                    Not disinfected               C:\Documents and Settings\PhilipPallette\Application Data\Mozilla\Firefox\Profiles\lfnkxp3a.default\cookies.txt[.apmebf.com/]                                                                                                                                  
Spyware:Cookie/bravenetA                                 Not disinfected               C:\Documents and Settings\PhilipPallette\Application Data\Mozilla\Firefox\Profiles\lfnkxp3a.default\cookies.txt[.bravenet.com/]                                                                                                                                
Spyware:Cookie/HotLog                                    Not disinfected               C:\Documents and Settings\PhilipPallette\Application Data\Mozilla\Firefox\Profiles\lfnkxp3a.default\cookies.txt[.hotlog.ru/]                                                                                                                                    
Spyware:Cookie/RealMedia                                 Not disinfected               C:\Documents and Settings\PhilipPallette\Application Data\Mozilla\Firefox\Profiles\lfnkxp3a.default\cookies.txt[.realmedia.com/]                                                                                                                                
Spyware:Cookie/Statcounter                               Not disinfected               C:\Documents and Settings\PhilipPallette\Application Data\Mozilla\Firefox\Profiles\lfnkxp3a.default\cookies.txt[.statcounter.com/]                                                                                                                              
Spyware:Cookie/YieldManager                              Not disinfected               C:\Documents and Settings\PhilipPallette\Application Data\Mozilla\Firefox\Profiles\lfnkxp3a.default\cookies.txt[ad.yieldmanager.com/]                                                                                                                          
Spyware:Cookie/Entrepreneur                              Not disinfected               C:\Documents and Settings\PhilipPallette\Cookies\philippallette@entrepreneur[1].txt                                                                                                                                                                            
Potentially unwanted tool:Application/Processor          Not disinfected               C:\Documents and Settings\PhilipPallette\Desktop\VundoFix.exe[process.exe]                                                                                                                                                                                      
Potentially unwanted tool:Application/Processor          Not disinfected               C:\Documents and Settings\PhilipPallette\Local Settings\Application Data\Mozilla\Firefox\Profiles\lfnkxp3a.default\Cache\D31609E2d01[process.exe]                                                                                                              
Spyware:Cookie/Admotion                                  Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[admotion.com.ar/]                                                                                                                                      
Spyware:Cookie/Doubleclick                               Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.doubleclick.net/]                                                                                                                                      
Spyware:Cookie/Falkag                                    Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.as-us.falkag.net/]                                                                                                                                    
Spyware:Cookie/Atlas DMT                                 Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.atdmt.com/]                                                                                                                                            
Spyware:Cookie/Falkag                                    Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.as-us.falkag.net/]                                                                                                                                    
Spyware:Cookie/QuestionMarket                            Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.questionmarket.com/]                                                                                                                                  
Spyware:Cookie/Falkag                                    Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.as-us.falkag.net/]                                                                                                                                    
Spyware:Cookie/Mediaplex                                 Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.mediaplex.com/]                                                                                                                                        
Spyware:Cookie/Bluestreak                                Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.bluestreak.com/]                                                                                                                                      
Spyware:Cookie/Com.com                                   Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[de.uol.com.br/]                                                                                                                                        
Spyware:Cookie/Com.com                                   Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.uol.com.br/]                                                                                                                                          
Spyware:Cookie/PointRoll                                 Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.ads.pointroll.com/]                                                                                                                                    
Spyware:Cookie/Com.com                                   Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.terra.com.br/]                                                                                                                                        
Spyware:Cookie/Server.iad.Liveperson                     Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[server.iad.liveperson.net/hc/53111712]                                                                                                                  
Spyware:Cookie/Server.iad.Liveperson                     Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[server.iad.liveperson.net/]                                                                                                                            
Spyware:Cookie/Casalemedia                               Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.casalemedia.com/]                                                                                                                                      
Spyware:Cookie/Advertising                               Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.advertising.com/]                                                                                                                                      
Spyware:Cookie/Go                                        Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.go.com/]                                                                                                                                              
Spyware:Cookie/RealMedia                                 Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.realmedia.com/]                                                                                                                                        
Spyware:Cookie/Atwola                                    Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.atwola.com/]                                                                                                                                          
Spyware:Cookie/Xiti                                      Not disinfected               C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt[.xiti.com/]                                                                                                                                            
Spyware:Cookie/Atlas DMT                                 Not disinfected               C:\Documents and Settings\Tereza\Cookies\tereza@atdmt[1].txt                                                                                                                                                                                                    
Potentially unwanted tool:Application/KillApp.A          Not disinfected               C:\ms1.exe                                                                                                                                                                                                                                                      
Virus:Eicar.Mod                                          Not disinfected               C:\Program Files\Trend Micro\Internet Security 12\tmhelp.chm[/PCC12/Test_virus.htm]                                                                                                                                                                            
Potentially unwanted tool:Application/KillApp.A          Not disinfected               C:\tool4.exe                                                                                                                                                                                                                                                    
Potentially unwanted tool:Application/KillApp.A          Not disinfected               C:\toolbar.exe                                                                                                                                                                                                                                                  
Virus:Trj/Spammer.AE                                     Disinfected                   C:\WINDOWS\mctalk.exe
Title: Virus result: some programs won't launch/install
Post by: guestolo on May 21, 2006, 06:11:54 PM
One more log please
download [color=\"red\"]SmitfraudFix[/color] (http://\"http://siri.urz.free.fr/Fix/SmitfraudFix.zip\")[/url] (by S!Ri)
Extract the contents (a folder named SmitfraudFix) to your Desktop.

Open the SmitfraudFix folder and double-click smitfraudfix.cmd
Select option #1 - Search by typing 1 and press "Enter"; a text file will appear, which lists infected files (if present).
Please copy/paste the content of that report into your next reply.

[color=\"#3366FF\"]Note[/color] : [color=\"#FF0000\"]process.exe[/color] [color=\"#3366FF\"]is detected by some antivirus programs (AntiVir, Dr.Web, Kaspersky) as a "RiskTool"; it is not a virus, but a program used to stop system processes. Antivirus programs cannot distinguish between "good" and "malicious" use of such programs, therefore they may alert the user.[/color]
Title: Virus result: some programs won't launch/install
Post by: philip38 on May 21, 2006, 07:24:52 PM
Guestolo:
The log -
SmitFraudFix v2.45

Scan done at 20:23:16.51, Sun 05/21/2006
Run from C:\Documents and Settings\PhilipPallette\Desktop
OS: Microsoft Windows XP [Version 5.1.2600]

»»»»»»»»»»»»»»»»»»»»»»»» C:\

C:\ms1.exe FOUND !
C:\tool4.exe FOUND !
C:\toolbar.exe FOUND !
C:\uniq FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\Web


»»»»»»»»»»»»»»»»»»»»»»»» C:\WINDOWS\system32


»»»»»»»»»»»»»»»»»»»»»»»» C:\Documents and Settings\PhilipPallette\Application Data

C:\Documents and Settings\PhilipPallette\Application Data\Install.dat FOUND !

»»»»»»»»»»»»»»»»»»»»»»»» Start Menu


»»»»»»»»»»»»»»»»»»»»»»»» C:\DOCUME~1\PHILIP~1\FAVORI~1


»»»»»»»»»»»»»»»»»»»»»»»» Desktop


»»»»»»»»»»»»»»»»»»»»»»»» C:\Program Files


»»»»»»»»»»»»»»»»»»»»»»»» Corrupted keys


»»»»»»»»»»»»»»»»»»»»»»»» Desktop Components
 
[HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Desktop\Components\0]
"Source"="About:Home"
"SubscribedURL"="About:Home"
"FriendlyName"="My Current Home Page"
 

»»»»»»»»»»»»»»»»»»»»»»»» Sharedtaskscheduler
!!!Attention, following keys are not inevitably infected!!!

SrchSTS.exe by S!Ri
Search SharedTaskScheduler's .dll

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{2C1CD3D7-86AC-4068-93BC-A02304BB8C34}"="DCOM Server"


[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\SharedTaskScheduler]
"{786C369D-409A-456f-A13C-971EADA850C6}"="DertertDE"


»»»»»»»»»»»»»»»»»»»»»»»» Scanning wininet.dll infection


»»»»»»»»»»»»»»»»»»»»»»»» End
Title: Virus result: some programs won't launch/install
Post by: philip38 on May 21, 2006, 07:57:03 PM
Guestolo,
I kinda took the liberty of disabling (not yet deleting - waiting for your instructions) but disabling for just now those four files in the log below:
C:\ms1.exe FOUND !
C:\tool4.exe FOUND !
C:\toolbar.exe FOUND !
C:\uniq FOUND !

I think these are the ones Panda found but could not delete.

I renamed the exe extensions to "old" for now and deleted the uniq file, based on the date I saw it had entered my system - it could be up to no good!

And after I did that, PowerPoint works, Skype (which my wife uses) works, and Excel works.

Please let me know what I should do next, however. I think Panda found 6 culprits as I remember.

Phil P.
Title: Virus result: some programs won't launch/install
Post by: guestolo on May 21, 2006, 08:24:27 PM
Can you do the following
==Download The Avenger by Swandog46 (http://\"http://swandog46.geekstogo.com/avenger.zip\")
and save it to your Desktop.
Right click on it and Extract avenger.exe from the Zip file and save that to your desktop

From the bottom of this reply box, download and save "philip38.zip"
UNZIP the contents  to your C:\drive
So you now have C:\philip38.txt

==Download and install Windows CleanUp! 4.5.1 (http://\"http://www.stevengould.org/downloads/cleanup/CleanUp451.exe\")
Don't run this yet
NOTE: If you have an older version of Windows CleanUp!, Please uninstall it and use this newer version

==Download and then Install
Ewido anti-malware 3.5 (http://\"http://download.ewido.net/ewido-setup.exe\")

When installing, under "Additional Options" UNCHECK
 From the main ewido screen, click on Update in the left menu, then click the Start update button.
After the update finishes (the status bar at the bottom will display "Update successful")
Close out Ewido for now, we'll need it later
If for some reason the auto updater won't work
Please manually update from this link
http://www.ewido.net/en/download/updates/ (http://\"http://www.ewido.net/en/download/updates/\")

Please save these instructions to a Notepad file and save it to your Desktop for reference
or Print them out!

RESTART your Computer in SAFE MODE
You can do this by tapping the F8 key as the system is restarting, just before Windows loads
Choose Safe mode from the startup menu
In safe mode

==Open Cleanup! by double-clicking the icon on your desktop (or from the Start > All Programs menu).
Set the program up as follows:
Click "Options..."
Move the arrow down to "Custom CleanUp!"
Put a check next to the following (Make sure nothing else is checked!):

    * Empty Recycle Bins
    * Delete Cookies
    * Delete Prefetch files
    * Cleanup! All Users

Click OK
Press the CleanUp! button to start the program.
When it's done>>Click Close
DECLINE to Log off or Restart the computer

=Open the SmitfraudFix folder again and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process.  A text file will appear onscreen, with results from the cleaning process
I'll need to see these later, by default they are also saved at C:\rapport.txt

If a reboot was required, reboot back to safe mode
If it wasn't required, remain in safe mode

==Open Ewido Anti-malware
Click on the Scanner button on the left menu
Select Complete System Scan
*If Ewido finds something it will prompt you with "Infected Object found"
Ensure the following are Selected
  *1. Perform Action = Remove
  *2. Create Encrypted Backup in Quarantine (Recommended)
  *3. Perform action with all infections
  Then click OK
When Ewido has finished it's scan click the "Save Report" button
Save the report to the desktop or someplace you will remember
Exit Ewido
NOTE: When Ewido is running, don't open any other windows, let it run uninterrupted


Run avenger.exe by double-clicking on it.
Ensure Load Script from File: is selected
and then click the folder Icon on the right side of that section.
Then browse to C:\philip38.txt
Left click once to Highlight it and then click Open
To Select it
Click on the "Traffic light" icon and OK the prompt
You will be prompted to restart, OK the prompt and your PC should reboot, if not, reboot it.

Reboot back to Normal mode

Back in Windows

Post back the following please
1. Post a fresh hijackthis log
2. Avenger.exe would of produced a report>>>C:\avenger.txt
3. Post the whole report you saved earlier from Ewidos

EDIT>>I've edited the above instructions to include SmitFraudfix,
What are you running for Anti-Virus protection
It's not safe being online without AV protection
If you need a free AV solution, please let me know
I have links to free ones that work very well
You ONLY need one AV background protection running in the background!
Title: Virus result: some programs won't launch/install
Post by: philip38 on May 21, 2006, 09:12:16 PM
Guestolo,
I had Trend Micro PC-cillin going, but it is not running now. I used to have an account with McAfee and that worked pretty well. If you have a reasonable solution, please, I'll follow your advice. You definitely have a comprehensive understanding of effective tools to defeat the bad guys.

---------------------------------------------------------
 ewido anti-malware - Scan report
---------------------------------------------------------

 + Created on:         9:59:30 PM, 5/21/2006
 + Report-Checksum:      2D5A82EF

 + Scan result:

   HKU\S-1-5-21-658165656-491105645-3059123768-1005\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{78364D99-A640-4DDF-B91A-67EFF8373045} -> Trojan.Brospy.c : Cleaned with backup
   :mozilla.37:C:\Documents and Settings\Administrator\Application Data\Mozilla\Firefox\Profiles\9s9j3z4b.default\cookies.txt -> TrackingCookie.2o7 : Cleaned with backup
   :mozilla.36:C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned with backup
   :mozilla.37:C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned with backup
   :mozilla.38:C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned with backup
   :mozilla.39:C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned with backup
   :mozilla.40:C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt -> TrackingCookie.Tacoda : Cleaned with backup
   :mozilla.61:C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt -> TrackingCookie.Bridgetrack : Cleaned with backup
   :mozilla.62:C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt -> TrackingCookie.Bridgetrack : Cleaned with backup
   :mozilla.63:C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt -> TrackingCookie.Bridgetrack : Cleaned with backup
   :mozilla.112:C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup
   :mozilla.113:C:\Documents and Settings\Tereza\Application Data\Mozilla\Firefox\Profiles\a8mth8dw.default\cookies.txt -> TrackingCookie.Googleadservices : Cleaned with backup


::Report End

Logfile of The Avenger version 1, by Swandog46
Running from registry key:
\Registry\Machine\System\CurrentControlSet\Services\hnytxmcb

*******************

Script file located at: \??\C:\Program Files\wbbhdbno.txt
Script file opened successfully.

Script file read successfully

Backups directory opened successfully at C:\Avenger

*******************

Beginning to process script file:



File C:\country.exe not found!
Deletion of file C:\country.exe failed!

Could not process line:
C:\country.exe
Status: 0xc0000034



File C:\Documents and Settings\All Users\Documents\Settings\20242402.dll not found!
Deletion of file C:\Documents and Settings\All Users\Documents\Settings\20242402.dll failed!

Could not process line:
C:\Documents and Settings\All Users\Documents\Settings\20242402.dll
Status: 0xc0000034



File C:\Documents and Settings\All Users\Documents\Settings\polymorph.dll not found!
Deletion of file C:\Documents and Settings\All Users\Documents\Settings\polymorph.dll failed!

Could not process line:
C:\Documents and Settings\All Users\Documents\Settings\polymorph.dll
Status: 0xc0000034



Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\20242402reg not found!
Deletion of registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\20242402reg failed!
Status: 0xc0000034



Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\polymorphreg not found!
Deletion of registry key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\polymorphreg failed!
Status: 0xc0000034


Completed script processing.

*******************

Finished!  Terminate.

Logfile of HijackThis v1.99.1
Scan saved at 10:05:05 PM, on 5/21/2006
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
C:\Program Files\Dell\Media Experience\DMXLauncher.exe
C:\Program Files\Real\RealPlayer\RealPlay.exe
C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe
C:\WINDOWS\system32\NOTEPAD.EXE
C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\WINDOWS\stsystra.exe
C:\Program Files\NetWaiting\netWaiting.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\MMDiag.exe
C:\Program Files\Dell Support\DSAgnt.exe
C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe
C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
C:\Program Files\Digital Line Detect\DLG.exe
C:\Program Files\MUSICMATCH\Musicmatch Jukebox\mim.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Hijackthis\HijackThis.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://housecall.trendmicro.com/ (http://\"http://housecall.trendmicro.com/\")
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Acrobat\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\System32\DLA\DLASHX_W.DLL
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar2.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar2.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program Files\Java\jre1.5.0_06\bin\jusched.exe
O4 - HKLM\..\Run: [IAAnotif] C:\Program Files\Intel\Intel Matrix Storage Manager\iaanotif.exe
O4 - HKLM\..\Run: [DMXLauncher] C:\Program Files\Dell\Media Experience\DMXLauncher.exe
O4 - HKLM\..\Run: [RealTray] C:\Program Files\Real\RealPlayer\RealPlay.exe SYSTEMBOOTHIDEPLAYER
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [MMTray] "C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe"
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\Program Files\Common Files\InstallShield\UpdateService\isuspm.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [MimBoot] C:\PROGRA~1\MUSICM~1\MUSICM~3\mimboot.exe
O4 - HKLM\..\Run: [Corel Photo Downloader] C:\Program Files\Corel\Corel Photo Album 6\MediaDetect.exe
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [SigmatelSysTrayApp] stsystra.exe
O4 - HKCU\..\Run: [ModemOnHold] C:\Program Files\NetWaiting\netWaiting.exe
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\Dell Support\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - Global Startup: Acrobat Assistant.lnk = C:\Program Files\Adobe\Acrobat 5.0\Distillr\AcroTray.exe
O4 - Global Startup: Digital Line Detect.lnk = ?
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: &Google Search - res://c:\program files\google\GoogleToolbar2.dll/cmsearch.html
O8 - Extra context menu item: &Translate English Word - res://c:\program files\google\GoogleToolbar2.dll/cmwordtrans.html
O8 - Extra context menu item: Backward Links - res://c:\program files\google\GoogleToolbar2.dll/cmbacklinks.html
O8 - Extra context menu item: Cached Snapshot of Page - res://c:\program files\google\GoogleToolbar2.dll/cmcache.html
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000
O8 - Extra context menu item: Similar Pages - res://c:\program files\google\GoogleToolbar2.dll/cmsimilar.html
O8 - Extra context menu item: Translate Page into English - res://c:\program files\google\GoogleToolbar2.dll/cmtrans.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.5.0_06\bin\ssv.dll (file missing)
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {04E214E5-63AF-4236-83C6-A7ADCBF9BD02} (HouseCall Control) - http://housecall60.trendmicro.com/housecall/xscan60.cab (http://\"http://housecall60.trendmicro.com/housecall/xscan60.cab\")
O16 - DPF: {193C772A-87BE-4B19-A7BB-445B226FE9A1} (ewidoOnlineScan Control) - http://download.ewido.net/ewidoOnlineScan.cab (http://\"http://download.ewido.net/ewidoOnlineScan.cab\")
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/windowsupdate/...b?1145017420921 (http://\"http://update.microsoft.com/windowsupdate/v6/V5Controls/en/x86/client/wuweb_site.cab?1145017420921\")
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1147664175546 (http://\"http://update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1147664175546\")
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab (http://\"http://acs.pandasoftware.com/activescan/as5free/asinst.cab\")
O16 - DPF: {BB21F850-63F4-4EC9-BF9D-565BD30C9AE9} (a-squared Scanner) - http://ax.emsisoft.com/asquared.cab (http://\"http://ax.emsisoft.com/asquared.cab\")
O16 - DPF: {D6376DD2-C2BD-49B2-A1B1-138F869633F3} (ASPRO Installer Class) - http://acs.pandasoftware.com/activescanpro/as5/asproinst.cab (http://\"http://acs.pandasoftware.com/activescanpro/as5/asproinst.cab\")
O20 - Winlogon Notify: igfxcui - C:\WINDOWS\SYSTEM32\igfxdev.dll
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMon) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\iaantmon.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe

Thanks!  Phil P.
Title: Virus result: some programs won't launch/install
Post by: guestolo on May 21, 2006, 09:23:29 PM
I feel bad Philip, I edited my previous instructions before I noticed you logged back in

Can you still do the following please
RESTART your Computer in SAFE MODE
You can do this by tapping the F8 key as the system is restarting, just before Windows loads
Choose Safe mode from the startup menu
In safe mode

=Open the SmitfraudFix folder again and double-click smitfraudfix.cmd
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.

You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.

The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".

The tool may need to restart your computer to finish the cleaning process.  A text file will appear onscreen, with results from the cleaning process
I'll need to see these later, by default they are also saved at C:\rapport.txt

Reboot back to Normal mode

Post the result of Smitfraudfix located here
C:\rapport.txt

One note:
Quote
I had Trend Micro PC-cillin going, but it is not running now
Is it up to date, or has it just recently stopped running?
I see this in your hijackthis log related to PC-cillin
O4 - HKCU\..\Run: [OE_OEM] "C:\Program Files\Trend Micro\Internet Security 12\TMAS_OE\TMAS_OEMon.exe"
But I don't see the program totally running
If TrendMicro's is out of date or not properly running let me know,
you can try and uninstall reinstall to ensure it is running properly or we can try a free solution

Is your firewall now running?
Title: Virus result: some programs won't launch/install
Post by: philip38 on May 23, 2006, 10:09:33 PM
Mr. Guestolo,
Sorry to not have been answering but work called me away since Sunday night and I have been fretting about getting back to  you.

I can uninstall and reinstall PC-Cillin as of tomorrow night, when I have time. Right now, things are running quite well. The Firewall is on and I can control it. You have been terrific and I am very happy that my system is not a total freakin' loss. That PC Cleaner! 4.51 is a marvelous tool, as were the others you showed me.

I will now do the Smitfraud Fix in safe mode.

Guestolo,
Here is the text of rapport.txt:
SmitFraudFix v2.45

Scan done at 23:04:49.64, Tue 05/23/2006
Run from C:\Documents and Settings\PhilipPallette\Desktop
OS: Microsoft Windows XP [Version 5.1.2600]

»»»»»»»»»»»»»»»»»»»»»»»» Killing process


»»»»»»»»»»»»»»»»»»»»»»»» Deleting infected files

C:\Documents and Settings\PhilipPallette\Application Data\Install.dat Deleted

»»»»»»»»»»»»»»»»»»»»»»»» Deleting Temp Files


»»»»»»»»»»»»»»»»»»»»»»»» Registry Cleaning
 
Registry Cleaning done.

»»»»»»»»»»»»»»»»»»»»»»»» End
Title: Virus result: some programs won't launch/install
Post by: guestolo on May 23, 2006, 10:14:47 PM
Want I want to make sure of, if PC Cillin is out of date
or you don't have the whole AV solution software installed
I can supply you a free solution
But, please don't run more than one AV on your system
As this can cause Operating system instablilities

Let me know what you plan to do
Also, post one last hijackthis log, either after you uninstall and reinstall PCCillin
Or after you totally uninstall pccillin
 just some final cleanup to do and we are done here

EDIT>>By the way, you can delete these files you renamed with the .old extenstion earlier
C:\ms1.exe FOUND !
C:\tool4.exe FOUND !
C:\toolbar.exe FOUND !
C:\uniq FOUND !