Post by: jen3ca on August 23, 2006, 12:57:50 PM
my boyfriends computer is mesing up msn messenger wont sign in it says "signing into msn failed because the service is temporarily unavailable. please try again later. error code:80090305"
the version of the msn messenger we are using is 7
here is the high jack this log:
Logfile of HijackThis v1.99.1
Scan saved at 1:50:25 PM, on 08/23/2006
Platform: Windows ME (Win9x 4.90.3000)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)
Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WEBSCANX.EXE
C:\WINDOWS\SYSTEM\STIMON.EXE
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\ASHSERV.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\VSSTAT.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\SYSTEM\RESTORE\STMGR.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\ALWIL SOFTWARE\AVAST4\ASHWEBSV.EXE
C:\WINDOWS\CWD3DSND.EXE
C:\PROGRAM FILES\MICROSOFT OFFICE\OFFICE\OSA.EXE
C:\WINDOWS\SYSTEM\RNAAPP.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\CONFWIZ.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\MOZILLA FIREFOX\FIREFOX.EXE
C:\MY DOCUMENTS\DOWNLOADS\HIJACKTHIS.EXE
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.ca/ (http://\"http://www.google.ca/\")
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHELPER.DLL
O3 - Toolbar: MSN Toolbar - {BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\PROGRAM FILES\MSN TOOLBAR\01.01.2607.0\MSGR.EN-US.EN-CA\MSNTB.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O4 - HKLM\..\Run: [ScanRegistry] C:\Windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\Windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [AvconsoleEXE] C:\Program Files\Network Associates\McAfee VirusScan\avconsol.exe /minimize
O4 - HKLM\..\Run: [PCHealth] C:\Windows\PCHealth\Support\PCHSchd.exe -s
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [Vshwin32EXE] C:\Program Files\Network Associates\McAfee VirusScan\VSHWIN32.EXE
O4 - HKLM\..\Run: [VsStatEXE] C:\Program Files\Network Associates\McAfee VirusScan\VSSTAT.EXE /SHOWWARNING
O4 - HKLM\..\Run: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [avast! Web Scanner] C:\PROGRA~1\ALWILS~1\AVAST4\ASHWEBSV.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [Vshwin32EXE] C:\Program Files\Network Associates\McAfee VirusScan\VSHWIN32.EXE
O4 - HKLM\..\RunServices: [*StateMgr] C:\WINDOWS\System\Restore\StateMgr.exe
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [McAfeeWebScanX] C:\PROGRAM FILES\NETWORK ASSOCIATES\MCAFEE VIRUSSCAN\WebScanX.Exe /RUNSERVICES
O4 - HKLM\..\RunServices: [StillImageMonitor] C:\WINDOWS\SYSTEM\STIMON.EXE
O4 - HKLM\..\RunServices: [avast!] C:\Program Files\Alwil Software\Avast4\ashServ.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - Startup: Crystal 3D Audio Control.lnk = C:\WINDOWS\CWD3DSND.EXE
O4 - Startup: Office Startup.lnk = C:\Program Files\Microsoft Office\Office\OSA.EXE
O4 - Startup: Pervasive.SQL Workgroup Engine.lnk = C:\PVSW\Bin\w3dbsmgr.exe
O16 - DPF: {DBA230D1-8467-4e69-987E-5FAE815A3B45} (Personal System Administrator Control) - http://206.65.172.231/check/netset//install/gtdowngc.cab (http://\"http://206.65.172.231/check/netset//install/gtdowngc.cab\")
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF} (MsnMessengerSetupDownloadControl Class) - http://messenger.msn.com/download/MsnMesse...pDownloader.cab (http://\"http://messenger.msn.com/download/MsnMessengerSetupDownloader.cab\")
O16 - DPF: {F04A8AE2-A59D-11D2-8792-00C04F8EF29D} (Email Removed Attachments Control) - http://by13fd.bay13.Email (http://\"http://by13fd.bay13.Email\") Removed.msn.com/activex/HMAtchmt.ocx
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://acs.pandasoftware.com/activescan/as5free/asinst.cab (http://\"http://acs.pandasoftware.com/activescan/as5free/asinst.cab\")
Post by: eXclusive on August 23, 2006, 01:11:44 PM
try to download messenger again,,,
try with other e-mail,,,
try to download an older version of messenger and see of tht works,,,
if u still have windows messenger (the oldest version) try too see of that one works,,,
download windows live messenger 8.0,,,
does his messenger ever have worked?
/blink.gif\' class=\'bbc_emoticon\' alt=\':blink:\' />+ I think ME is too old for messenger 7.0
/laugh.gif\' class=\'bbc_emoticon\' alt=\':lol:\' />
Post by: Snowy456 on August 23, 2006, 08:00:21 PM
msn messenger 7.0 works on win 98 i am also sure that it will work on windows ME. Also windows live messenger is for windows XP only.
I have a few ideas that might work, but any other ideas would be appreciated.
Post by: eXclusive on August 24, 2006, 06:59:10 AM
/cool.gif\' class=\'bbc_emoticon\' alt=\'B)\' /> ?
Post by: guestolo on August 25, 2006, 09:10:13 AM
I see you are running 2 AntiVirus software on your computer
This is never a good idea, running 2 or more active av's protections in the background can cause conflicts with each other and decrease system stability
I recommend you uninstall one and keep the one your happiest with
Post back a fresh hijackthis log afterwards