TheTechGuide Forum

General Category => Tech Clinic => Topic started by: Boopop on November 03, 2006, 12:29:36 PM

Title: Problem with laptop keyboard
Post by: Boopop on November 03, 2006, 12:29:36 PM

Help! the top keys on my Advent 7016 laptop's keyboard are not working, the only ones that do on the row in question, are T, P and Y. Any ideas? This happened before a while ago, but it automagically fixed itself.....

Please help! (and thanks in advance /tongue.gif\' class=\'bbc_emoticon\' alt=\':P\' />)

Title: Problem with laptop keyboard
Post by: guestolo on November 05, 2006, 02:33:07 PM

Hmm, I'm not sure, how did it fix itself before?
I have seen it happen related to spyware, this is rare though

Can we just have a closer look please
Download Hijackthis from my signature below
SAVE it to your desktop

Double click on hijackthis_sfx.exe on desktop
Click the UNZIP button
This will self extract to C:\Program Files\HijackThis
You can manually navigate to this folder by:
Go to START>> MyComputer>>Local disk C:>Program Files>
Open HijackThis folder

Double click to run Hijackthis.exe
Do a "SCAN and Save a Log file"
A log will open in Notepad
Copy and paste the WHOLE contents of the log  here... Don't try and fix anything---It is all important

Title: Problem with laptop keyboard
Post by: Boopop on November 10, 2006, 02:30:33 AM

[quote name=\'guestolo\' post=\'232893\' date=\'Nov 5 2006, 07:33 PM\']Hmm, I'm not sure, how did it fix itself before?
I have seen it happen related to spyware, this is rare though

Can we just have a closer look please
Download Hijackthis from my signature below
SAVE it to your desktop

Double click on hijackthis_sfx.exe on desktop
Click the UNZIP button
This will self extract to C:\Program Files\HijackThis
You can manually navigate to this folder by:
Go to START>> MyComputer>>Local disk C:>Program Files>
Open HijackThis folder

Double click to run Hijackthis.exe
Do a "SCAN and Save a Log file"
A log will open in Notepad
Copy and paste the WHOLE contents of the log  here... Don't try and fix anything---It is all important[/quote]

I doubt this is the case, the keys don't work on linux or BIOS either.

Title: Problem with laptop keyboard
Post by: guestolo on November 11, 2006, 03:49:06 PM

Is it still under warranty?
Take it in for repair if it's a hardware issue