TheTechGuide Forum

General Category => Tech Clinic => Topic started by: StoneLaughter on January 02, 2007, 07:30:31 PM

Title: Unable to install anything which uses MSI files
Post by: StoneLaughter on January 02, 2007, 07:30:31 PM
OK, two separate problems I think:

1.  I have a new service called "User Privilege Service" with no description which seems to have appeared from nowhere.  It's in Manual mode and is not started.  Its EXE is svchost.exe -k netsvcs.  Of course.  Sigh.

2.  I cannot install anything which uses MSI files; it fails stating that it cannot read the MSI file.  Which is cack.  Because it can.

I have done a scan with the SmitFraudFixer and it's clear.  I have done a scan with AVG anti-malware (EWIDO) and apart from a couple of nasties which weren't being executed, it's clear.  I have AVG Anti-Virus (Soho Edition) (bought and paid for) and it's clear.
 
Can anyone think of a reason, or places to look, for why I can't use the Windows Installer?  Can anyone throw any light on the "User Privilege Service", like what it is, where it comes from, what it does? /ph34r.gif\' class=\'bbc_emoticon\' alt=\':ph34r:\' />

Thanks
Title: Unable to install anything which uses MSI files
Post by: Mod Ryan on January 02, 2007, 11:01:19 PM
Hi there,

Windows installer functiality disability is a very common problem, it can occur if you have live update turned off, my recommendation is that you search in google, Windows installer, DO NOT GO TO ANY OTHER SITE APART FROM MICROSOFT, and download the newest installer for windows, hopefully it should work fine, as for you'r other problem..i done some quick research and was unable to find anything "sufficiant" the only thing i can think of is that, you'r not the administrator on you'r computer..

Maybe questolo can help you more in this.
Title: Unable to install anything which uses MSI files
Post by: StoneLaughter on January 03, 2007, 07:38:22 AM
[quote name=\'Mod Ryan\' post=\'267213\' date=\'Jan 3 2007, 04:01 AM\']Hi there,

Windows installer functiality disability is a very common problem, it can occur if you have live update turned off, my recommendation is that you search in google, Windows installer, DO NOT GO TO ANY OTHER SITE APART FROM MICROSOFT, and download the newest installer for windows, hopefully it should work fine, as for you'r other problem..i done some quick research and was unable to find anything "sufficiant" the only thing i can think of is that, you'r not the administrator on you'r computer..

Maybe questolo can help you more in this.[/quote]

Automatic updates are turned on and it's fully up to date (along with AVG AV and Zone Alarm).

I am an MCSE with 20 years experience in Computing although it has to be said most of it is with Server OS's - I am most definitely the Administrator of my computer.  It doesn't say "Access Denied" or "See your Administrator" - it says it can't read the MSI file - but this happens with ANY MSI file from any source.
Title: Unable to install anything which uses MSI files
Post by: StoneLaughter on January 03, 2007, 07:46:04 AM
[quote name=\'StoneLaughter\' post=\'267415\' date=\'Jan 3 2007, 12:38 PM\']Automatic updates are turned on and it's fully up to date (along with AVG AV and Zone Alarm).

I am an MCSE with 20 years experience in Computing although it has to be said most of it is with Server OS's - I am most definitely the Administrator of my computer.  It doesn't say "Access Denied" or "See your Administrator" - it says it can't read the MSI file - but this happens with ANY MSI file from any source.[/quote]

OK, I've just re-installed Windows Installer 3.1 (V2) (MSI.DLL 4000.2435) and it still doesn't work... any ideas?

Thanks for your thoughts so far /smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />
Title: Unable to install anything which uses MSI files
Post by: StoneLaughter on January 03, 2007, 01:24:58 PM
OK I solved it thanks to petri.co.il /smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />

It was a space in the pathname - never been a problem before but apparently it is now.  LOL

Thanks for thinking this over chaps... /laugh.gif\' class=\'bbc_emoticon\' alt=\':lol:\' />
Title: Unable to install anything which uses MSI files
Post by: Mod Ryan on January 03, 2007, 05:47:51 PM
Np, and sorry my recommendation didn't work lol.
Title: Unable to install anything which uses MSI files
Post by: guestolo on January 05, 2007, 12:42:43 PM
Thanks for posting back and letting us know the problem was resolved
I saw your post at Petri's
I'll have to remember that one  /smile.gif\' class=\'bbc_emoticon\' alt=\':)\' />
Title: Unable to install anything which uses MSI files
Post by: bizzoveg111 on October 27, 2009, 04:47:58 PM
Hi There.

I have exactly the same problem.....ie; "unable to install anything that uses msi files".

I know you solved it by "It was a space in the pathname - never been a problem before but apparently it is now."

But where do i find the pathname ????? Is it in the registry somewhere?

Please help me if you can remember...

Thanks