TheTechGuide Forum
General Category => Tech Clinic => Topic started by: wiifm on March 21, 2007, 09:17:50 PM
-
Hi...... I actually have more than one problem.....My mouse works & suddenly stops working....I used my keyboard shortcuts to get to the Control Panel & Mouse Properties.....My mouse wasn't even listed under Mouse Properties Hardware.....Then it suddenly appears & is working properly....lol.... My other problem ( or maybe not ) I see LSASS.EXE in Windows Task Manager Processes.......Should that even be there ?....I am running XP Pro ( and it tells me it's not a genuine copy ) .... Thanks in advance for your help......wiifm
-
It's normal to see lsass.exe in task manager
Your mouse could just be a hardware problem, BUT
If your version tells you it's not a Genuine copy, chances are, it isn't
Where did you buy your computer? Who installed the operating system?
Phone them and ask them why it's not Genuine
Should you get Microsoft involve << May be a question you want to ask them???
If you would like a double check on other software on your computer
Download Hijackthis 1.99.1 from my signature below
SAVE it to your desktop
Double click on hijackthis_sfx.exe on desktop
Click the UNZIP button>>OK the prompt
This will self extract to C:\Program Files\HijackThis
Delete hijackthis_sfx.exe from desktop
Go to START>>RUN
Copy>>paste the following to the open field, then hit OK
%systemdrive%\Program Files\HijackThis
This will open the Hijackthis folder
RIGHT CLICK on Hijackthis.exe and select SEND TO>>Desktop (create shortcut)
You can now run Hijackthis.exe from the new shortcut placed on your desktop
Do a "SCAN and Save a Log file"
A log will open in Notepad
Copy and paste the WHOLE contents of the log here
-
Logfile of HijackThis v1.99.1
Scan saved at 8:08:10 AM, on 3/22/2007
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
C:\Program Files\Alwil Software\Avast4\ashServ.exe
C:\Program Files\ewido anti-malware\ewidoctrl.exe
C:\WINDOWS\system32\HPZipm12.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\DSL Tools\DSL Tools\app\TangoService.exe
C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe
C:\Program Files\Alwil Software\Avast4\ashWebSv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\WgaTray.exe
C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\WINDOWS\explorer.exe
C:\Program Files\HiJackThis\hijackthis.exe
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.oscette.com/start.htm (http://\"http://www.oscette.com/start.htm\")
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.yahoo.com/ (http://\"http://www.yahoo.com/\")
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ (http://\"http://www.yahoo.com/\")
R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: Yahoo! Toolbar Helper - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SpyBots\SDHelper.dll
O2 - BHO: Yahoo! IE Services Button - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
O3 - Toolbar: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn1\yt.dll
O3 - Toolbar: Lexmark Toolbar - {1017A80C-6F09-4548-A84D-EDD6AC9525F0} - C:\Program Files\Lexmark Toolbar\toolband.dll
O4 - HKLM\..\Run: [LXCRCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCRtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [avast!] C:\PROGRA~1\ALWILS~1\Avast4\ashDisp.exe
O8 - Extra context menu item: &Yahoo! Search - file:///C:\Program Files\Yahoo!\Common/ycsrch.htm
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000
O8 - Extra context menu item: Yahoo! &Dictionary - file:///C:\Program Files\Yahoo!\Common/ycdict.htm
O8 - Extra context menu item: Yahoo! &Maps - file:///C:\Program Files\Yahoo!\Common/ycmap.htm
O8 - Extra context menu item: Yahoo! &SMS - file:///C:\Program Files\Yahoo!\Common/ycsms.htm
O9 - Extra button: Yahoo! Services - {5BAB4B5B-68BC-4B02-94D6-2FC0DE4A7897} - C:\Program Files\Yahoo!\Common\yiesrvc.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL
O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyGaming\PartyPoker\RunApp.exe (file missing)
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: Aces Up! by pogo - http://game1.pogo.com/applet-6.9.3.29/aces/aces-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.29/aces/aces-en_US.cab\")
O16 - DPF: Backgammon by pogo - http://game1.pogo.com/applet-6.9.2.33/back...ammon-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.2.33/backgammon/backgammon-en_US.cab\")
O16 - DPF: Blackjack by pogo - http://game1.pogo.com/applet-6.8.4.51/blac...kjack-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/blackjack/blackjack-en_US.cab\")
O16 - DPF: Bowling by pogo - http://game1.pogo.com/applet-6.8.4.51/bowl...wling-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/bowling/bowling-en_US.cab\")
O16 - DPF: Bridge by pogo - http://game1.pogo.com/applet-6.9.0.61/brid...ridge-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.0.61/bridge/bridge-en_US.cab\")
O16 - DPF: Canasta by pogo - http://game1.pogo.com/applet-6.9.3.29/cana...nasta-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.29/canasta/canasta-en_US.cab\")
O16 - DPF: Checkers by pogo - http://game1.pogo.com/applet-6.9.2.33/chec...ckers-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.2.33/checkers2/checkers-en_US.cab\")
O16 - DPF: Cribbage by pogo - http://game1.pogo.com/applet-6.8.4.51/crib...bbage-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/cribbage/cribbage-en_US.cab\")
O16 - DPF: Dice City Roller by pogo - http://game1.pogo.com/applet-6.9.3.29/ytz/ytz-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.29/ytz/ytz-en_US.cab\")
O16 - DPF: Dominoes by pogo - http://game1.pogo.com/applet-6.9.3.29/domi...omino-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.29/domino/domino-en_US.cab\")
O16 - DPF: EZ Win Bingo by pogo - http://game1.pogo.com/applet-6.9.0.43/bingo/bingoe-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.0.43/bingo/bingoe-en_US.cab\")
O16 - DPF: Fortune Bingo by pogo - http://game1.pogo.com/applet-6.9.3.29/supe...bingo-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.29/superbingo/superbingo-en_US.cab\")
O16 - DPF: Greenback Bayou by pogo - http://game1.pogo.com/applet-6.8.4.51/gree...nback-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/greenback/greenback-en_US.cab\")
O16 - DPF: Hangman Hijinks by pogo - http://game1.pogo.com/applet-6.9.3.39/hang...ngman-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.39/hangman/hangman-en_US.cab\")
O16 - DPF: Harvest Mania by pogo - http://game1.pogo.com/applet-6.9.0.43/harv...rvest-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.0.43/harvest/harvest-en_US.cab\")
O16 - DPF: Hearts by pogo - http://game1.pogo.com/applet-6.9.2.22/hear...earts-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.2.22/hearts/hearts-en_US.cab\")
O16 - DPF: High Stakes Poker by pogo - http://game1.pogo.com/applet-6.8.4.51/draw...poker-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/drawpoker/drawpoker-en_US.cab\")
O16 - DPF: High Stakes Pool by pogo - http://game1.pogo.com/applet-6.9.3.29/pool2/pool-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.29/pool2/pool-en_US.cab\")
O16 - DPF: Hog Heaven Slots by pogo - http://game1.pogo.com/applet-6.9.3.29/fancy/fancy-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.29/fancy/fancy-en_US.cab\")
O16 - DPF: Jigsaw Detective by pogo - http://game1.pogo.com/applet-6.9.3.29/jigs...igsaw-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.29/jigsaw/jigsaw-en_US.cab\")
O16 - DPF: Jungle Gin by pogo - http://game1.pogo.com/applet-6.8.4.51/gin2/gin2-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/gin2/gin2-en_US.cab\")
O16 - DPF: Keno by pogo - http://game1.pogo.com/applet-6.8.4.51/keno/keno-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/keno/keno-en_US.cab\")
O16 - DPF: Lottso by pogo - http://game1.pogo.com/applet-6.9.3.29/lott...ottso-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.29/lottso/lottso-en_US.cab\")
O16 - DPF: Mah Jong Garden by pogo - http://game1.pogo.com/applet-6.9.3.49/mahj...jong2-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.49/mahjong2/mahjong2-en_US.cab\")
O16 - DPF: Makeover Madness by pogo - http://game1.pogo.com/applet-6.9.3.49/shoes/shoes-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.49/shoes/shoes-en_US.cab\")
O16 - DPF: Multiline Slots by pogo - http://game1.pogo.com/applet-6.8.4.51/mlsl...slots-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/mlslots/mlslots-en_US.cab\")
O16 - DPF: Pai Gow by pogo - http://game1.pogo.com/applet-6.9.0.43/paig...aigow-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.0.43/paigow/paigow-en_US.cab\")
O16 - DPF: Payday FreeCell by pogo - http://game1.pogo.com/applet-6.9.0.43/free...ecell-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.0.43/freecell/freecell-en_US.cab\")
O16 - DPF: Payday Freecell Solitaire by pogo - http://game1.pogo.com/applet-6.9.2.22/free...cell2-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.2.22/freecell2/freecell2-en_US.cab\")
O16 - DPF: Penguin Blocks by pogo - http://game1.pogo.com/applet-6.8.4.51/peng...guins-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/penguins/penguins-en_US.cab\")
O16 - DPF: Perfect Pair Solitaire by pogo - http://game1.pogo.com/applet-6.9.2.22/wate...wheel-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.2.22/waterwheel/waterwheel-en_US.cab\")
O16 - DPF: Phlinx by pogo - http://game1.pogo.com/applet-6.8.4.51/flin...inger-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/flinger/flinger-en_US.cab\")
O16 - DPF: Pop Fu by pogo - http://game1.pogo.com/applet-6.9.3.49/popfu/popfu-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.49/popfu/popfu-en_US.cab\")
O16 - DPF: PoppaZoppa by pogo - http://game1.pogo.com/applet-6.9.1.32/popp...zoppa-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.1.32/poppazoppa/poppazoppa-en_US.cab\")
O16 - DPF: Poppit by pogo - http://game1.pogo.com/applet-6.8.4.51/popp...ppit2-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/poppit2/poppit2-en_US.cab\")
O16 - DPF: Quick Quack by pogo - http://game1.pogo.com/applet-6.8.4.51/hots...treak-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/hotstreak/hotstreak-en_US.cab\")
O16 - DPF: QWERTY by pogo - http://game1.pogo.com/applet-6.9.2.33/squa...uares-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.2.33/squares/squares-en_US.cab\")
O16 - DPF: Spades 2 by pogo - http://game1.pogo.com/applet-6.8.4.51/spad...ades2-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/spades2/spades2-en_US.cab\")
O16 - DPF: Spider Solitaire by pogo - http://game1.pogo.com/applet-6.9.0.43/spid...pider-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.0.43/spider/spider-en_US.cab\")
O16 - DPF: Squelchies by pogo - http://game1.pogo.com/applet-6.8.4.51/sque...chies-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/squelchies/squelchies-en_US.cab\")
O16 - DPF: Stax by pogo - http://game1.pogo.com/applet-6.9.2.33/stax/stax-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.2.33/stax/stax-en_US.cab\")
O16 - DPF: Stellar Sweeper by pogo - http://game1.pogo.com/applet-6.9.3.39/swee...eeper-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.39/sweeper/sweeper-en_US.cab\")
O16 - DPF: Sweet Tooth TM by pogo - http://game1.pogo.com/applet-6.8.4.51/swee...tooth-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/sweettooth/sweettooth-en_US.cab\")
O16 - DPF: Texas Hold'em Poker by pogo - http://game1.pogo.com/applet-6.9.3.29/hold...oldem-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.29/holdem/holdem-en_US.cab\")
O16 - DPF: Tri-Peaks by pogo - http://game1.pogo.com/applet-6.9.3.39/peaks/peaks-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.39/peaks/peaks-en_US.cab\")
O16 - DPF: Tumble Bees by pogo - http://game1.pogo.com/applet-6.8.4.51/jumb...umbee-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/jumbee/jumbee-en_US.cab\")
O16 - DPF: Turbo 21 v2 by pogo - http://game1.pogo.com/applet-6.8.4.51/turb...rbo22-en_US.cab (http://\"http://game1.pogo.com/applet-6.8.4.51/turbo22/turbo22-en_US.cab\")
O16 - DPF: Vaults of Atlantis Slots by pogo - http://game1.pogo.com/applet-6.9.3.39/mlsl...slots-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.39/mlslots/mlslots-en_US.cab\")
O16 - DPF: Wonderland Memories by pogo - http://game1.pogo.com/applet-6.9.3.39/memo...ories-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.39/memories/memories-en_US.cab\")
O16 - DPF: Word Whomp by pogo - http://game1.pogo.com/applet-6.9.3.29/word...homp2-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.29/wordwhomp2/whomp2-en_US.cab\")
O16 - DPF: Word Whomp Whackdown by pogo - http://game1.pogo.com/applet-6.9.1.32/whac...kdown-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.1.32/whackdown/whackdown-en_US.cab\")
O16 - DPF: World Class Solitaire by pogo - http://game1.pogo.com/applet-6.9.3.29/worl...class-en_US.cab (http://\"http://game1.pogo.com/applet-6.9.3.29/worldclass/worldclass-en_US.cab\")
O16 - DPF: {01113300-3E00-11D2-8470-0060089874ED} (Support.com Configuration Class) - https://activatemydsl.verizon.net/sdcCommon...DSL/tgctlcm.cab (http://\"https://activatemydsl.verizon.net/sdcCommon/download/DSL/tgctlcm.cab\")
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204 (http://\"http://go.microsoft.com/fwlink/?linkid=39204\")
O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (YInstStarter Class) - C:\Program Files\Yahoo!\Common\yinsthelper.dll
O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/shared/m...99/mcinsctl.cab (http://\"http://download.mcafee.com/molbin/shared/mcinsctl/4,0,0,99/mcinsctl.cab\")
O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/shared/m...,26/mcgdmgr.cab (http://\"http://download.mcafee.com/molbin/shared/mcgdmgr/1,0,0,26/mcgdmgr.cab\")
O18 - Protocol: livecall - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O18 - Protocol: msnim - {828030A1-22C1-4009-854F-8E305202313F} - C:\PROGRA~1\MSNMES~1\MSGRAP~1.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O23 - Service: Adobe LM Service - Unknown owner - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: avast! iAVS4 Control Service (aswUpdSv) - Unknown owner - C:\Program Files\Alwil Software\Avast4\aswUpdSv.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: avast! Antivirus - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashServ.exe
O23 - Service: avast! Mail Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashMaiSv.exe" /service (file missing)
O23 - Service: avast! Web Scanner - Unknown owner - C:\Program Files\Alwil Software\Avast4\ashWebSv.exe" /service (file missing)
O23 - Service: ewido security suite control - ewido networks - C:\Program Files\ewido anti-malware\ewidoctrl.exe
O23 - Service: lxcr_device - - C:\WINDOWS\system32\lxcrcoms.exe
O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe
O23 - Service: Tango Service (TangoService) - Unknown owner - C:\Program Files\DSL Tools\DSL Tools\app\TangoService.exe
-
Just for some cleanup
Do a "System scan only" with Hijackthis and put a check next to these entries:
O2 - BHO: (no name) - {7E853D72-626A-48EC-A868-BA8D5E23E045} - (no file)
After you have ticked the above entries, close All other open windows
Including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis
The rest looks good, what kind of mouse do you have
A ball>>Optical?
USB or PS2?
Have you tried another mouse?
Are you disabling anything from running on startup?
-
As the original poster has not returned, I'll lock this topic