TheTechGuide Forum

General Category => Tech Clinic => Topic started by: resevil83 on April 19, 2007, 05:55:33 PM

Title: HP Image Gallery
Post by: resevil83 on April 19, 2007, 05:55:33 PM

Every time I start my computer, or I open a program where I need to see a thumnail of a picture or anything video/image related I get this stupid popup. It is a install bar that tries to set up HP image gallery. It is very annoying, especially when I'm trying to create a dvd in adobe encore. Is there any way I can get rid of this? I sometimes use my hp copy/fax/scanner to copy things into the computer and that loads some hp software. I want to keep that stuff, just not this install wizard. I do not want it on my computer. Please help!

Title: HP Image Gallery
Post by: guestolo on April 19, 2007, 10:54:18 PM

Can you try something
Download Windows Installer Cleanup Utility  (http://\"http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe\")
and install it
Open it>>START>>Programs
Do you see HP Image Gallery in the list?

Title: HP Image Gallery
Post by: resevil83 on April 30, 2007, 07:19:02 PM

[quote name=\'guestolo\' post=\'316655\' date=\'Apr 19 2007, 10:54 PM\']Can you try something
Download Windows Installer Cleanup Utility  (http://\"http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe\")
and install it
Open it>>START>>Programs
Do you see HP Image Gallery in the list?[/quote]

I see photo gallery, hp product assistant, hp software update and hp system diagnostics. There are a bunch of other things too... But not specifically hp image gallery.

Title: HP Image Gallery
Post by: guestolo on April 30, 2007, 07:31:26 PM

When did Hp Image Gallery get installed the first time (Or try and install)
What hardware did you install that came with this software?

Title: HP Image Gallery
Post by: resevil83 on April 30, 2007, 11:50:41 PM

[quote name=\'guestolo\' post=\'321073\' date=\'Apr 30 2007, 07:31 PM\']When did Hp Image Gallery get installed the first time (Or try and install)
What hardware did you install that came with this software?[/quote]


It was a long time ago. More than a year ago at least. I think it was with our fax/scanner/printer. The HP Office jet 7210xi.

Title: HP Image Gallery
Post by: guestolo on May 01, 2007, 12:13:39 AM

Have you tried uninstalling the Printer and software and reinstalling?
I have no idea what operating system your running
http://h10025.www1.hp.com/ewfrf/wc/documen...158&lang=en (http://\"http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?rule=43404&lc=en&cc=us&dlc=en&product=391158&lang=en\")

Ensure to follow proper procedure, and know exactly when to plug the USB in
Also, I would disable Anti-Virus and security software before installing

If you don't have the CD, you can find software and drivers at HP's site also