TheTechGuide Forum
General Category => Tech Clinic => Topic started by: GazMandrake on May 06, 2007, 03:28:05 PM
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I was wondering if anyone knew anything about disk drives... When I try and load up a cd, there is a dialogue box appears with the words 'I/O device error.' Does that mean anything to you? Do you think it is beyond repair or is there a remedy for this without sending it to the manufacturers...?
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I appreciate your help.
Cheerz.
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When you open MyComputer
Does your CD or DVD drive show up?
NEXT: Can you right click on MyComputer and select MANAGE
Highlight DEVICE MANAGER on the left hand side
On the right
Expand DVD/CD-rom drives
What is the Exact name of your Drive
Next: Expand on IDE ATA/Atapi controllers
Normally your CD/DVD drive is on the Secondary channel
Double click on Secondary IDE channel
Click ADVANCED SETTINGS
What Transfer mode is your drive running at?
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Hey there Guestolo.
Hope you are well.
Here are the answers to your questions.
[color=\"#ff8c00\"]Many Thanks[/color].
Does your CD or DVD drive show up? [color=\"#800080\"]Yes[/color]
NEXT: Can you right click on MyComputer and select MANAGE
Highlight DEVICE MANAGER on the left hand side
On the right
Expand DVD/CD-rom drives
What is the Exact name of your Drive? [color=\"#800080\"]MATSHI[/color][color=\"#800080\"]TA DVD-RAM UJ-841S[/color]
Next: Expand on IDE ATA/Atapi controllers
Normally your CD/DVD drive is on the Secondary channel
Double click on Secondary IDE channel
Click ADVANCED SETTINGS
What Transfer mode is your drive running at? [color=\"#800080\"]It says 'Not Applicable.'[/color]
Any ideas?
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I can't remember a significant event that would've caused the disk drive to malfunction.
One day it just refused to read cds and the 'I/O device error' dialogue box would pop up.
Cheerz.
GazManDRAKE.
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Is the DVD set as Master on the secondary chain?
Or do you have it set as Slave to another CD player?
Have you tried remove the Drive from Device manager>>rebooting and let it redetect it?
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Hi Guestolo.
I can't see any 'Slave' or 'Master' settings at all.
I can't see any dialogue boxes where I could change these settings.
All devices are working properly according to the Device Manager.
The IDE ATA/ATAPI controllers are as follows:
Intel® 82801FB/FBM Ultra ATA Storage Controllers - 266F [color=\"#ff0000\"]ENABLED[/color]
Intel® 82801FB/FBM Ultra ATA Storage Controllers - 2653
Primary IDE Channel [color=\"#ff0000\"]ENABLED[/color]
Primary IDE Channel
Secondary IDE Channel [color=\"#ff0000\"]ENABLED
[/color]
Are these the correct controllers that are enabled?
/huh.gif\' class=\'bbc_emoticon\' alt=\':huh:\' /> I haven't been in this menu tampering with it before so I assume this is the default settings.
I have sent 2 screenshots as an attachment if it helps...
Thanking ye kindly.
[color=\"#800080\"]GazManDRAKE.
[/color]
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I'm curious why I'm seeing double entries, and only 2 are enabled
Can you boot into safe mode
Go back to Device manager
The 2 entries that were not enabled
Intel® 82801FB/FBM Ultra ATA Storage Controllers - 2653
Primary IDE Channel
Right click on them and Uninstall them
Do the same for your DVD drive
MATSHITA DVD-RAM UJ-841S
Reboot back to Normal Windows
XP should Auto detect the DVD and reinstall
See if that helps
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Hi Guestolo...
I tried everything that you said. Even tried un-installing the Primary, etc.
Still no joy. The elements were successfully re-installed but still I have no use of my disc drive and still I get the I/O device error dialogue box.
I am running out of ideas and cannot really think of any other strategy to employ here.
Thanks for your help.
Gaz.