TheTechGuide Forum

General Category => Tech Clinic => Topic started by: pyrokitty on October 02, 2007, 07:22:37 PM

Title: Runscape crashing
Post by: pyrokitty on October 02, 2007, 07:22:37 PM

Whenever i try to load it, it says System has crashed and I don't know where to get the latest version of java or whatever so if anyone has any solutions to this problem please i could use some suggestions. Thank you.

Title: Runscape crashing
Post by: guestolo on October 02, 2007, 07:25:06 PM

What version of Sun Java do you have installed right now?

When the game crashes, does it give you a reason why?

Title: Runscape crashing
Post by: pyrokitty on October 02, 2007, 07:28:38 PM

well i dont know where to get a java sun download but i just installed one and it says i need to install the newer version of java and if the problem to contact them but u guys know better then they do

Title: Runscape crashing
Post by: guestolo on October 02, 2007, 07:33:43 PM

sometimes older versions conflict
Do you have hijackthis on your computer?

Although I don't believe this to be any malware related, it just helps give more incite of the situation
This doesn't take that long either

Download Hijackthis Installer from [color=\"#FF0000\"]HERE[/color] (http://\"http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php?page=download\")
For an alternate download location, you can try HERE  (http://\"http://fileforum.betanews.com/detail/HijackThis/1071179190/1\")
SAVE it to your desktop
Double click on HJTInstall.exe to run it
Choose Install

Hijackthis v2.0.2 will open

Under Main Menu, Select
Do a system scan and save a Log file
A log will open in Notepad
Copy and Paste the Whole log back here to the forum

HJTInstall.exe can be deleted after you install HijackThis
A Shortcut will be created on your desktop in which you can run the program
By default, HijackThis.exe installs to it's own folder
x:\Program Files\Trend Micro\HijackThis
Where x: indicates the drive letter the operating system is installed to

After you post that log, can you close Hijackthis
Then reopen it from the shortcut on desktop
supply an uninstall list from Hijackthis
Open MISC TOOLS SECTION>>Open UNINSTALL MANAGER
Click the SAVE LIST... button
Save the list to your desktop then copy>>Paste back here the Whole contents

As I said before, I don't believe this to be spyware or malware related, but both logs will help in what route we need to take

Title: Runscape crashing
Post by: pyrokitty on October 02, 2007, 07:37:17 PM

ok thank you ill get on it

Title: Runscape crashing
Post by: guestolo on October 08, 2007, 12:29:24 PM

As we don't seem to be making any progress with this topic, it is now locked