TheTechGuide Forum

General Category => Tech Clinic => Topic started by: mansou on October 10, 2007, 10:57:16 AM

Title: WINDOWS XP (Administrator Problems)
Post by: mansou on October 10, 2007, 10:57:16 AM
/mad.gif\' class=\'bbc_emoticon\' alt=\':angry:\' /> I am the sole user of this computer and am named as the administrator.
However I am unable to download any free programmes from the internet because
I am denied access as not having the right status. This does not happen with
the Microsoft site as I get all the automatic updates and have just
downloaded Windows Defender without any problems. I searched for answers by checking my Security Status (normal) and tried opening a new User Account with Administrator authority (doesn't work). I'm stumped!

Can anyone suggest answers which don't involve altering the registry
Title: WINDOWS XP (Administrator Problems)
Post by: guestolo on October 10, 2007, 08:56:39 PM
Can I have a closer look please, let's ensure it's not malware related
Download Hijackthis Installer from [color=\"#FF0000\"]HERE[/color] (http://\"http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe\")
For an alternate download location, you can try HERE  (http://\"http://fileforum.betanews.com/detail/HijackThis/1071179190/1\")
SAVE it to your desktop
Double click on HJTInstall.exe to run it
Choose Install

Hijackthis v2.0.2 will open

Under Main Menu, Select
Do a system scan and save a Log file
A log will open in Notepad
Copy and Paste the Whole log back here to the forum