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General Category => News => Topic started by: Josetann on November 28, 2007, 12:01:00 AM

Title: IBM unveils customer service telecom software
Post by: Josetann on November 28, 2007, 12:01:00 AM
Tivoli Netcool Customer Experience Management is designed to let customer service representatives troubleshoot through a single dashboard.   IBM on Tuesday unveiled telecom software for service providers. IBM Tivoli Netcool Customer Experience Management application is designed to let customer service representatives troubleshoot through a single dashboard. The software aims...

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