TheTechGuide Forum
General Category => Tech Clinic => Topic started by: knb on February 03, 2008, 02:49:31 AM
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I've gone through prior posts with no luck. Can you help:
1. 'Task Manager has been disabled by your administrator'
2. Notice that computer has been infected routes to topantispywarereviews
3. SpySweeper finds Virtumonde, but can not remove it
Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 2:34:50 AM, on 2/3/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)
Boot mode: Normal
Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\LEXBCES.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\LEXPPS.EXE
C:\WINDOWS\system32\rxjddnvj.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\PRISMSVR.EXE
C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
C:\WINDOWS\system32\CTsvcCDA.EXE
C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe
C:\WINDOWS\system32\Rundll32.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\system32\hkcmd.exe
C:\WINDOWS\system32\igfxpers.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM .exe
C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol .exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher .exe
C:\WINDOWS\system32\dla\tfswctrl .exe
C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray .exe
C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
C:\QUICKENW\QWDLLS.EXE
C:\Program Files\Common Files\Real\Update_OB\realsched .exe
C:\WINDOWS\system32\igfxpers .exe
C:\WINDOWS\system32\hkcmd .exe
C:\Program Files\Common Files\InstallShield\UpdateService\issch .exe
C:\Program Files\Dell Wireless\PRISMCFG.exe
C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI .exe
C:\WINDOWS\system32\wuauclt.exe
C:\WINDOWS\system32\igfxsrvc.exe
C:\Program Files\Webroot\Spy Sweeper\SSU.EXE
C:\Program Files\Trend Micro\HijackThis\HijackThis.exe
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
R3 - URLSearchHook: (no name) - {0579B4B6-0293-4d73-B02D-5EBB0BA0F0A2} - C:\Program Files\AskSBar\SrchAstt\1.bin\A2SRCHAS.DLL
F3 - REG:win.ini: load=C:\WINDOWS\system32\mlljk.exe
F2 - REG:system.ini: UserInit=C:\WINDOWS\system32\userinit.exe,C:\WINDOWS\system32\rxjddnvj.exe,
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar4.dll
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_02\bin\jusched.exe"
O4 - HKLM\..\Run: [IntelMeM] "C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe"
O4 - HKLM\..\Run: [CTSysVol] "C:\Program Files\Creative\Sound Blaster Live! 24-bit\Surround Mixer\CTSysVol.exe" /r
O4 - HKLM\..\Run: [P17Helper] Rundll32 P17.dll,P17Helper
O4 - HKLM\..\Run: [UpdReg] C:\WINDOWS\UpdReg.EXE
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [MMTray] C:\PROGRA~1\MUSICM~1\MUSICM~3\mm_tray.exe
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [ISUSPM Startup] "C:\PROGRA~1\COMMON~1\INSTAL~1\UPDATE~1\ISUSPM.exe" -startup
O4 - HKLM\..\Run: [ISUSScheduler] "C:\Program Files\Common Files\InstallShield\UpdateService\issch.exe" -start
O4 - HKLM\..\Run: [DMXLauncher] "C:\Program Files\Dell\Media Experience\DMXLauncher.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe
O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
O4 - HKLM\..\Run: [KernelFaultCheck] C:\WINDOWS\system32\dumprep 0 -k
O4 - HKLM\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SpySweeperUI.exe" /startintray
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [ares] "C:\Program Files\Ares\Ares.exe" -h
O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup
O4 - HKCU\..\Run: [gStart] C:\Garmin\gStart.exe
O4 - HKCU\..\Run: [Uniblue RegistryBooster 2] C:\Program Files\Uniblue\RegistryBooster 2\RegistryBooster.exe /S
O4 - HKCU\..\Run: [AROReminder] "C:\Program Files\Advanced Registry Optimizer\ARO .exe" -rem
O4 - Global Startup: Billminder.lnk = C:\QUICKENW\BILLMIND.EXE
O4 - Global Startup: dlbcserv.lnk = C:\Program Files\Dell Photo Printer 720\dlbcserv.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: QuickBooks Update Agent.lnk = C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe
O4 - Global Startup: Quicken Startup.lnk = C:\QUICKENW\QWDLLS.EXE
O4 - Global Startup: Wireless USB 2.0 WLAN Card Utility.lnk = ?
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_02\bin\ssv.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM95\aim .exe
O9 - Extra button: (no name) - {B205A35E-1FC4-4CE3-818B-899DBBB3388C} - C:\Program Files\Common Files\Microsoft Shared\Encarta Search Bar\ENCSBAR.DLL
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing)
O16 - DPF: {5C6698D9-7BE4-4122-8EC5-291D84DBD4A0} (Facebook Photo Uploader 4 Control) - http://upload.facebook.com/controls/Facebo...toUploader3.cab (http://\"http://upload.facebook.com/controls/FacebookPhotoUploader3.cab\")
O16 - DPF: {5F8469B4-B055-49DD-83F7-62B522420ECC} (Facebook Photo Uploader Control) - http://upload.facebook.com/controls/Facebo...otoUploader.cab (http://\"http://upload.facebook.com/controls/FacebookPhotoUploader.cab\")
O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTsvcCDA.EXE
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LexBce Server (LexBceS) - Lexmark International, Inc. - C:\WINDOWS\system32\LEXBCES.EXE
O23 - Service: Intel NCS NetService (NetSvc) - Intel® Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: Webroot Spy Sweeper Engine (WebrootSpySweeperService) - Webroot Software, Inc. - C:\Program Files\Webroot\Spy Sweeper\SpySweeper.exe
--
End of file - 7463 bytes
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Can you try the following
Download this file - Combofix.exe (http://\"http://download.bleepingcomputer.com/sUBs/Beta/ComboFix.exe\") and save it ONLY to your desktop
We'll need it later
Also:
Download [color=\"red\"]SmitfraudFix[/color] (http://\"http://siri.urz.free.fr/Fix/SmitfraudFix.zip\")[/url] (by S!Ri)
Extract the contents (a folder named SmitfraudFix) to your Desktop.
Print the remainder of these instructions or save them to a text file on desktop
Please reboot your computer in Safe Mode by doing the following :- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
- Instead of Windows loading as normal, a menu with options should appear;
- Select the first option, to run Windows in Safe Mode, then press "Enter".
- Choose your usual account.
In safe mode
Open the SmitfraudFix folder and double-click smitfraudfix.cmd
=============================================================
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".
The tool may need to restart your computer to finish the cleaning process; if it doesn't
Boot to Normal Windows
I'll need to see the log it generates later, by default it is located at
C:\rapport.txt
=============================================================
If your computer doesn't reboot, can you reboot back to Normal windows
Back in Windows
Ensure that SpySweeper is disabled so it won't interfere with any fixes we try
I don't have it installed but you should be able to right click it's icon by the clock and shut it down
Afterwards:
Double click combofix.exe & follow the prompts.
When finished, it shall produce a log for you.
It's default location is C:\Combofix.txt
Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
Post back all the following
1. Post the log from Combofix
2. Post the report from Smitfraudfix
3. Run a fresh scan/save logfile with Hijackthis and post it's log also
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[quote name=\'guestolo\' post=\'420805\' date=\'Feb 3 2008, 01:17 PM\']Can you try the following
Download this file - Combofix.exe (http://\"http://download.bleepingcomputer.com/sUBs/Beta/ComboFix.exe\") and save it ONLY to your desktop
We'll need it later
Also:
Download [color=\"red\"]SmitfraudFix[/color] (http://\"http://siri.urz.free.fr/Fix/SmitfraudFix.zip\")[/url] (by S!Ri)
Extract the contents (a folder named SmitfraudFix) to your Desktop.
Print the remainder of these instructions or save them to a text file on desktop
Please reboot your computer in Safe Mode by doing the following :- Restart your computer
- After hearing your computer beep once during startup, but before the Windows icon appears, tap the F8 key continually;
- Instead of Windows loading as normal, a menu with options should appear;
- Select the first option, to run Windows in Safe Mode, then press "Enter".
- Choose your usual account.
In safe mode
Open the SmitfraudFix folder and double-click smitfraudfix.cmd
=============================================================
Select option #2 - Clean by typing 2 and press "Enter" to delete infected files.
You will be prompted : "Registry cleaning - Do you want to clean the registry ?"; answer "Yes" by typing Y and press "Enter" in order to remove the Desktop background and clean registry keys associated with the infection.
The tool will now check if wininet.dll is infected. You may be prompted to replace the infected file (if found); answer "Yes" by typing Y and press "Enter".
The tool may need to restart your computer to finish the cleaning process; if it doesn't
Boot to Normal Windows
I'll need to see the log it generates later, by default it is located at
C:\rapport.txt
=============================================================
If your computer doesn't reboot, can you reboot back to Normal windows
Back in Windows
Ensure that SpySweeper is disabled so it won't interfere with any fixes we try
I don't have it installed but you should be able to right click it's icon by the clock and shut it down
Afterwards:
Double click combofix.exe & follow the prompts.
When finished, it shall produce a log for you.
It's default location is C:\Combofix.txt
Note:
Do not mouseclick combofix's window while it's running. That may cause it to stall
Post back all the following
1. Post the log from Combofix
2. Post the report from Smitfraudfix
3. Run a fresh scan/save logfile with Hijackthis and post it's log also[/quote]
I can not download combofix.exe, receive 404 error on url.
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Woops, try this [color=\"#0000FF\"]LINK[/color] (http://\"http://download.bleepingcomputer.com/sUBs/ComboFix.exe\")