TheTechGuide Forum

General Category => Software => Topic started by: HarryC on November 13, 2002, 12:01:07 PM

Title: Active Sync
Post by: HarryC on November 13, 2002, 12:01:07 PM

I have several people in my office who have IPaq handhelds.  On one computer I upgraded ActiveSync to the latest version available from MS and now the computer locks / freezes everytime ActiveSync tries to detect the port the IPaq is plugged into.
I\'ve tried removing ActiveSync and Reinstalling it and attaching the IPaq to different ports.

I\'m running Win2k with SP3 & several Pre-Sp4

Title: Active Sync
Post by: SpudGunMan on November 14, 2002, 09:40:20 PM

There is lots of troubleshooting there

A)how is the docking being done usb.serial/iRed?
    try another way of docking
B)are you connecting with money/office/etc
    remove all connections to other software
did it work with the old version?

you say you are running sp3 and several pre4

do you have all the people with ipaq? can you take one and dock it on another?

if you rebuild a computer will it work?

what is common between all the comptuers that lock?