TheTechGuide Forum
General Category => Tech Clinic => Topic started by: maximumrock on April 22, 2008, 11:38:25 AM
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Hi,
I am having a serious problem i cant seem to fix on my own! i did some searches on this forum and found someone who had a similar issue..
I was doing some work on my main PC (windows XP sp2)
I saw a CMD box pop up with the word REG at the end...and all these other cmd prompt boxes.. so i unplugged my modem .i couldnt open any programs up.. so i rebooted...l after i rebooted i got got all these cmd prompt pop ups that had the follwing path in the title bar of the Cmd prompt window
C:\WINDOWS\system32\drivers\spools.exe
I cant open any programs at all either.. i have tried safe mode, no luck..
When i try to open a program.,, a cmd prompt window comes up with the path i just pasted above..
if i click a desktop shortcut. same deal get the path of that shortcut with the .lnk at the end
..i cant even run HIJACKTHIS or Combo fix in regular or standard mode...
anyone have any suggestions? i am desperate has i have alot of work to do.. i am using a old laptop rightnow to get online and research this. but no luck
hope someone can help me
max
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this is the thread i was looking at earlier which is Similar to my issue but not exact,,,
http://www.thetechguide.com/forum/index.ph...=75147&st=0 (http://\"http://www.thetechguide.com/forum/index.php?showtopic=75147&st=0\")
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Can you do the following
use the Internet Explorer browser (or FireFox with IETab), and do an online scan with [color=\"blue\"]Kaspersky Online Scanner[/color] (http://\"http://www.kaspersky.com/kos/eng/partner/default/kavwebscan.html\")
Note: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component
Click Yes, when prompted to install its ActiveX component.
(Note.. for Internet [color=\"#3333FF\"]Explorer 7[/color] users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%[/i].)
The program launches and downloads the latest definition files. - Once the files are downloaded click on Next
- Click on Scan Settings and configure as follows:
- Scan using the following Anti-Virus database:[color=\"#6666CC\"]Extended[/color]
- Scan Options:[color=\"#6666CC\"]Scan Archives[/color]
[color=\"#6666CC\"]Scan Mail Bases[/color]
[/list]
[/list]
- Click OK and, under select a target to scan, select My Computer
When the scan is done, in the [color=\"Navy\"]Scan is completed [/color]window (below), any infection is displayed.
There is no option to clean/disinfect, however, we need to analyze the information on the report.
(http://i184.photobucket.com/albums/x99/guestolo/Kas-SaveReport-1.gif)
To obtain the report:
Click on: Save Report As (above - red blinking arrow)
Next, in the [color=\"Navy\"]Save as [/color]prompt, [color=\"navy\"]Save in[/color] area, select: Desktop
In the [color=\"navy\"]File name[/color] area, use KScan, or something similar
In [color=\"navy\"]Save as type[/color], click the drop arrow and select: Text file [*.txt]
Then, click: Save
Please post the [color=\"Navy\"]Kaspersky Online Scanner Report [/color]in your reply.
Along with the above report Post a fresh hijackthis log