TheTechGuide Forum

General Category => Tech Clinic => Topic started by: pepsta on August 30, 2008, 01:00:40 PM

Title: have wireles but page wont load
Post by: pepsta on August 30, 2008, 01:00:40 PM

my laptop (samsun) will not display sites .i have a good wirsles signal
it says strong connection.i tryed the setup via my pc using the usb portable divice that all went well but still no dis play.
please help
regards
pepsta

Title: have wireles but page wont load
Post by: guestolo on August 30, 2008, 01:43:49 PM

which Laptop to you have?
Exact model

What operating system are you running?
What security software do you have on this computer

Exact AntiVirus software and any spyware protection software

Can you access the internet if you boot to Safe mode with Networking?

Title: have wireles but page wont load
Post by: pepsta on August 30, 2008, 01:54:59 PM

[quote name=\'guestolo\' post=\'441515\' date=\'Aug 30 2008, 01:10 PM\']which Laptop to you have?
Exact model

What operating system are you running?
What security software do you have on this computer

Exact AntiVirus software and any spyware protection software

Can you access the internet if you boot to Safe mode with Networking?[/quote]

Title: have wireles but page wont load
Post by: pepsta on August 30, 2008, 01:58:58 PM

[quote name=\'guestolo\' post=\'441515\' date=\'Aug 30 2008, 01:10 PM\']which Laptop to you have?
Exact model

What operating system are you running?
What security software do you have on this computer

Exact AntiVirus software and any spyware protection software

Can you access the internet if you boot to Safe mode with Networking?[/quote]

hi thanks for helping
i have samsun r700
i am running avg
windows xp
regards
will try to access internet in safe mode
thanks

Title: have wireles but page wont load
Post by: pepsta on August 30, 2008, 02:15:30 PM

hello again
i am in safe mode and yes am on line ok
but with the yello cable.not wireless
should i try to do this with wireles?
regaurds

Title: have wireles but page wont load
Post by: guestolo on August 30, 2008, 02:26:11 PM

Can you get internet connection in Normal windows when the cable is connected?

Can you get wireless connection when in Safe mode with Networking?

Title: have wireles but page wont load
Post by: pepsta on August 30, 2008, 02:39:17 PM

[quote name=\'guestolo\' post=\'441525\' date=\'Aug 30 2008, 01:53 PM\']Can you get internet connection in Normal windows when the cable is connected?

Can you get wireless connection when in Safe mode with Networking?[/quote]


with cable "yes"
without cable "no"

Title: have wireles but page wont load
Post by: guestolo on August 30, 2008, 02:42:33 PM

can you connect to the Internet in Normal Windows( Non safe mode)  with cable connected?

Title: have wireles but page wont load
Post by: pepsta on August 30, 2008, 02:45:17 PM

[quote name=\'guestolo\' post=\'441530\' date=\'Aug 30 2008, 02:09 PM\']can you connect to the Internet in Normal Windows( Non safe mode) with cable connected?[/quote]


yes ,with cable i can get on the internet in normal mode

Title: have wireles but page wont load
Post by: guestolo on August 30, 2008, 02:59:09 PM

What is the exact make/model of Wireless router your using?

Title: have wireles but page wont load
Post by: pepsta on August 30, 2008, 03:09:18 PM

[quote name=\'guestolo\' post=\'441532\' date=\'Aug 30 2008, 03:26 PM\']What is the exact make/model of Wireless router your using?[/quote]


BT home hub
network name/ssid:BTHOMEHUB-D113.

Title: have wireles but page wont load
Post by: guestolo on August 30, 2008, 03:22:54 PM

Go to the following link
http://bt.custhelp.com/cgi-bin/bt.cfg/php/...etup/userguides (http://\"http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_sid=&cat_lvl1=346&cat_lvl2=401&cat_lvl3=1159&cat_lvl4=1239&p_cv=4.1239&p_cats=346,401,1159,1239&p_faqid=10477&s_cid=con_FURL_setup/userguides\")

Download the appropriate pdf manual for the version you have
Scroll down the guide to the instructions to properly set up Wireless connection
About Page 19, somewhere around there

Take note of the recommendation to unplug the cabled connection

See if it's any help

Title: have wireles but page wont load
Post by: pepsta on August 30, 2008, 03:29:12 PM

[quote name=\'guestolo\' post=\'441535\' date=\'Aug 30 2008, 03:49 PM\']Go to the following link
http://bt.custhelp.com/cgi-bin/bt.cfg/php/...etup/userguides (http://\"http://bt.custhelp.com/cgi-bin/bt.cfg/php/enduser/cci/bt_adp.php?p_sid=&cat_lvl1=346&cat_lvl2=401&cat_lvl3=1159&cat_lvl4=1239&p_cv=4.1239&p_cats=346,401,1159,1239&p_faqid=10477&s_cid=con_FURL_setup/userguides\")

Download the appropriate pdf manual for the version you have
Scroll down the guide to the instructions to properly set up Wireless connection
About Page 19, somewhere around there

Take note of the recommendation to unplug the cabled connection

See if it's any help[/quote]

THANKS MY FRIEND
will try this tommrow as have to get the kids to go to bed!
regaurds
will let you know how it gos

Title: have wireles but page wont load
Post by: pepsta on August 31, 2008, 12:13:56 PM

[quote name=\'pepsta\' post=\'441536\' date=\'Aug 30 2008, 02:56 PM\']THANKS MY FRIEND
will try this tommrow as have to get the kids to go to bed!
regaurds
will let you know how it gos[/quote]


hello again
tryed ,no luck with that
i have now been told that the laptop was 100% wiped
and new drivers and windows xp was instaled
so im going to take to a pc repaire shop
hopfulley wont cost to much.im sure its only softwear
thanks again for help
i will post how it went

Title: have wireles but page wont load
Post by: guestolo on September 01, 2008, 10:18:19 AM

I've seen others with BT find that letting Windows manage the wireless connections is better than using the BT software
It could mean uninstalling the BT software
Have you tried this route?