TheTechGuide Forum

General Category => Tech Clinic => Topic started by: Power-I on October 12, 2008, 08:17:25 PM

Title: Mcafee troubles
Post by: Power-I on October 12, 2008, 08:17:25 PM

Basically, I bought McAfee and everytime I try to download it something fails.<br />This is a shot of the most recent error, I have no idea what to do.<br /><a href="http://imageshack.us" target="_blank" rel="nofollow(http://img95.imageshack.us/img95/8543/17175053ys2.jpg) (http://\"http://imageshack.us\")
(http://img95.imageshack.us/img95/17175053ys2.jpg/1/w1440.png) (http://\"http://g.imageshack.us/img95/17175053ys2.jpg/1/\")

Title: Mcafee troubles
Post by: guestolo on October 13, 2008, 02:13:01 AM

Do you have Hijackthis
If you don't, can you do the following
Not that I think your infected, I just want to check on a few files

Download Hijackthis Installer from [color=\"#FF0000\"]HERE[/color] (http://\"http://www.trendsecure.com/portal/en-US/threat_analytics/HJTInstall.exe\")
For an alternate download location, you can try HERE  (http://\"http://fileforum.betanews.com/detail/HijackThis/1071179190/1\")
SAVE it to your desktop
Double click on HJTInstall.exe to run it
Choose Install

Hijackthis v2.0.2 will open

Under Main Menu, Select
Do a system scan and save a Log file
A log will open in Notepad
Copy and Paste the Whole log back here to the forum----It is all important!

After you post that log, can you next do the following
Close Hijackthis
supply an uninstall list from Hijackthis
Open Hijackthis from the shortcut on your desktop>>Open MISC TOOLS SECTION>>Open UNINSTALL MANAGER
Click the SAVE LIST... button
Save the list to your desktop then copy>>Paste back here the Whole contents

Title: Mcafee troubles
Post by: Power-I on October 13, 2008, 06:41:39 PM

I went and found a thing to help me with this, i had to go into the command prompt and turn some things on or something.
I can still put a hijack log in if you think i should, but it seems like i fixed my problem.

Title: Mcafee troubles
Post by: guestolo on October 13, 2008, 06:48:27 PM

If you have no further problems, no need for a Hijackthis log, unless you just want a look

Can you post the resolution please, may help others in the future

Title: Mcafee troubles
Post by: Power-I on October 13, 2008, 11:02:41 PM

Windows Vista users must reregister JScript.dll and VBScript.dll:

   1. Click Start and select Search.
   2. In the Search box, type CMD and click OK.
   3. In the Search results window, right-click CMD and select Run as Administrator.
   4. In the command prompt, type REGSVR32 JSCRIPT.DLL and press ENTER.
   5. After the confirmation message is displayed, type REGSVR32 VBSCRIPT.DLL and press ENTER.
   6. Close the command prompt, and continue to Step 2 below.