TheTechGuide Forum

General Category => News => Topic started by: Josetann on January 22, 2009, 02:34:34 PM

Title: Online customer service could be more important than offline
Post by: Josetann on January 22, 2009, 02:34:34 PM

While many companies bend over backwards to set up systems that provide exemplary service to their customers in the real world, they are often at a loss as to how to manage customer relationships in an online world says SeeWhy Software's Charles Nicholls.      Commentary--While many...

Click here (http://\"http://news.zdnet.com/2424-9595_22-263411.html\") to read the full article.