TheTechGuide Forum

General Category => News => Topic started by: Josetann on February 05, 2009, 02:06:41 PM

Title: You need a game plan for customer communications
Post by: Josetann on February 05, 2009, 02:06:41 PM

With new rules for automated sales looming, businesses must reexamine the best ways to communicate with their most precious resource - the customers, says SoundBite Communication's Mark Friedman.      Commentary--In 2008, the Federal Trade Commission FTC adopted an amended Telemarketer Sales Rule TSR citing consumer protection...

Click here (http://\"http://news.zdnet.com/2424-9595_22-266274.html\") to read the full article.