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General Category => News => Topic started by: Josetann on July 10, 2009, 10:13:22 AM

Title: Microsoft to integrate Twitter into its CRM
Post by: Josetann on July 10, 2009, 10:13:22 AM

Microsoft announced that its Dynamics CRM software will have a 'Social Networking Accelerator' component which will allow companies to monitor what customers are saying on Twitter.  Microsoft has integrated Twitter functionality into its customer relationship management software.     The company announced on Friday that its Dynamics...

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