Post by: arjunadas on October 28, 2009, 06:07:36 AM
So here is what it said:(I copied it manually on a piece of paper
/wink.gif\' class=\'bbc_emoticon\' alt=\';)\' /> )A problem has been detected and windows has been shut down to prevent damage to your computer
If this is the first time you've seen this stop error screen, restart your computer. If this screen appears again, follow these steps
Check to be sure you have adequate disk space. If a driver is identified in the stop message, disable the driver or check with the manufacturer for driver updates. Try changing video adapters.
Check with your hardware vendor for any BIOS updates. Disable BIOS memory options such as caching or shadowing. If you need to use Safe Mode to remove or disable components, restart your computer, press F8 to select Advance Startup Options, and then select Safe Mode.
Technical Information:
*** STOP: 0x0000008E (0xC0000005, 0xB4CC092B, 0xB3D4471C, 0x000000000)
*** RtkHDAud.sys - Address B4CC092B base at B4C4b000, Datestamp 492bb958
Beginning dump of physical memory
Physical memory dump complete.
Contact your system administrator or techincal support group for further assistance.
Well, that's about it. That's all it said, word for word.
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Post by: guestolo on October 28, 2009, 06:56:18 PM
Have you installed the latest Audio drivers?
Post by: arjunadas on October 28, 2009, 11:47:05 PM
Post by: guestolo on October 28, 2009, 11:55:47 PM
Post by: arjunadas on November 21, 2009, 10:24:50 AM
Here are the details of my computer, I think that's about everything. Hope you can read everything. Sorry for the very, very, very late reply. I've been busy with my studies this last few weeks, but today when I used my computer, the blue screen appeared 3 consecutive times, and I became desperate so I think I might have broken it because an error said that windows cannot start because this said file was missing or corrupted, I thin it was "Sys32"? "Win32"? or something like that. But I borrowed my friend's CD for windows xp, I didn't know what I did but it's back to normal, it was not reformatted or anything but I think I'm using this computer on borrowed time. Again sorry for the late reply.
Post by: guestolo on November 21, 2009, 10:44:20 AM
- Close all windows and double click on OTL.exe to run it
- Click Run Scan and let the program run uninterrupted.
- It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
- You may need to use two posts to get it all.
NOTE: If you have trouble, or an error message trying to post the logs
Can you upload it to a reply box
In a Reply, select "Browse..." on the bottom right and then navigate to the file and select it
Then click "Upload"
Post by: arjunadas on November 21, 2009, 06:22:06 PM
Post by: guestolo on November 21, 2009, 08:47:19 PM
So you shouldn't need it
Double click OTL.exe.
- Click the CleanUp button.
- Select Yes when the "Begin cleanup Process?" prompt appears.
- If you are prompted to Reboot during the cleanup, select Yes.
- The tool will delete itself once it finishes.
Are you experiencing any problems?
You might want to make sure you get an AntiVirus software installed
Post by: arjunadas on November 21, 2009, 09:37:37 PM
Post by: guestolo on November 21, 2009, 10:59:28 PM
We would have to go from the Exact error message, and logs before you formatted from OTL may of helped
Post by: arjunadas on November 21, 2009, 11:49:49 PM
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Post by: guestolo on November 24, 2009, 09:59:15 PM
I'll lock this one and considered it resolved
Take care arjunadas
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