Post by: Kate24 on November 07, 2009, 02:12:15 AM
I am new to this site and am in need of help greatly. My laptop has become infected with a trogan horse generic 14.cdae. I was alerted of the trojan by AVG and immediately removed it to the virus vault. A few days later I was alerted of a trojan horse crypt and one other trojan virus. Please help me and let me know what I can do to rid these killers! I ran my antivirus software and it will detect them and remove to the vault, but a new one will show up a few days later!
Please help!
Kate
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Post by: guestolo on November 07, 2009, 07:00:21 AM
- Close all windows and double click on OTL.exe to run it
If your Running Windows Vista
[color=\"#4169E1\"]Right click on OTL.exe and choose to "Run as Administrator"[/color]
- Click Run Scan and let the program run uninterrupted.
- It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.
- You may need to use two posts to get it all.
NOTE: If you have trouble, or an error message trying to post the logs
Can you upload it to a reply box
In a Reply, select "Browse..." on the bottom right and then navigate to the file and select it
Then click "Upload"