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General Category => Tech Clinic => Topic started by: StikupKID on July 17, 2010, 07:39:31 PM

Title: Sony External Combo won't plays CD's
Post by: StikupKID on July 17, 2010, 07:39:31 PM
My Sony External combo drive is only reading/writing dvds.... no cds are recognized in the drive..  I heard this could be a registry problem but I wanted to seek pro help before messing anything up!

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"Class"="CDROM"
"ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll,-17001"
@="DVD/CD-ROM drives"
"IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,\
  00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,\
  2d,00,33,00,30,00,00,00,00,00
"Installer32"="storprop.dll,DvdClassInstaller"
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"SilentInstall"="1"
"NoInstallClass"="1"
"LowerFilters"=hex(7):64,00,76,00,64,00,34,00,33,00,6c,00,6c,00,68,00,00,00,00,\
  00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0000]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

 

Title: Sony External Combo won't plays CD's
Post by: StikupKID on July 17, 2010, 08:20:52 PM
I tried to do a edit.reg, following some similar advise given out on this forum as follows:

REGEDIT4[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]"LowerFilters"=-

Did a restart after applying changes....still no luck....


Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"Class"="CDROM"
"ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll,-17001"
@="DVD/CD-ROM drives"
"IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,\
  00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,\
  2d,00,33,00,30,00,00,00,00,00
"Installer32"="storprop.dll,DvdClassInstaller"
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"SilentInstall"="1"
"NoInstallClass"="1"
"LowerFilters"=hex(7):64,00,76,00,64,00,34,00,33,00,6c,00,6c,00,68,00,00,00,00,\
  00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0000]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"


 

Title: Sony External Combo won't plays CD's
Post by: guestolo on July 18, 2010, 02:29:56 PM
That registry fix you tried was not proper
But I'm unsure a proper reg. fix will help anyways

But try the following:
=Open Notepad (START>>>RUN>>>type in notepad)
Hit OK
Copy the contents of the CODE box, not including the word "code"
Paste it to the empty Notepad file
In Notepad click FILE>>SAVE AS
IMPORTANT>>>Change the Save as Type to All Files.
Name the file as fix.reg

Save this file on the desktop
Ensure to copy from REGEDIT4 and down in the code box

 
Code: [Select]
REGEDIT4

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"LowerFilters"=-

Double click on fix.reg and allow to add/merge to the registry at the prompt
Reboot the computer
See if that helps
Title: Sony External Combo won't plays CD's
Post by: StikupKID on July 18, 2010, 03:01:13 PM
no luck...

Windows Registry Editor Version 5.00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
"Class"="CDROM"
"ClassDesc"="@%SystemRoot%\\System32\\StorProp.dll,-17001"
@="DVD/CD-ROM drives"
"IconPath"=hex(7):25,00,53,00,79,00,73,00,74,00,65,00,6d,00,52,00,6f,00,6f,00,\
  74,00,25,00,5c,00,53,00,79,00,73,00,74,00,65,00,6d,00,33,00,32,00,5c,00,69,\
  00,6d,00,61,00,67,00,65,00,72,00,65,00,73,00,2e,00,64,00,6c,00,6c,00,2c,00,\
  2d,00,33,00,30,00,00,00,00,00
"Installer32"="storprop.dll,DvdClassInstaller"
"EnumPropPages32"="storprop.dll,DvdPropPageProvider"
"SilentInstall"="1"
"NoInstallClass"="1"
"LowerFilters"=hex(7):64,00,76,00,64,00,34,00,33,00,6c,00,6c,00,68,00,00,00,00,\
  00

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0000]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0001]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0002]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}\0003]
"InfPath"="cdrom.inf"
"InfSection"="cdrom_install"
"ProviderName"="Microsoft"
"DriverDateData"=hex:00,80,8c,a3,c5,94,c6,01
"DriverDate"="6-21-2006"
"DriverVersion"="6.1.7600.16385"
"MatchingDeviceId"="gencdrom"
"DriverDesc"="CD-ROM Drive"

 

Title: Sony External Combo won't plays CD's
Post by: guestolo on July 18, 2010, 03:03:16 PM
That's because the registry fix is not properly importing to the registry
What operating system are you running?

Do you get advised that the information imported to the registry successfully?
Title: Sony External Combo won't plays CD's
Post by: StikupKID on July 18, 2010, 04:34:05 PM
Windows 7
Title: Sony External Combo won't plays CD's
Post by: guestolo on July 18, 2010, 08:28:35 PM
right click on fix.reg and choose to "Run as Administrator"
Allow to add/merge to the registry when prompted

Reboot the computer

Back in Windows
I assume your running a .bat file to show me the contents of that key
Can you right click on that .bat file and choose to "Run as Admin" then post it's contents
Title: Sony External Combo won't plays CD's
Post by: StikupKID on July 19, 2010, 04:55:06 PM
When i right click on the fix.reg file, it doesn't have an option to run as administrator.  Although, the .bat file does...
Title: Sony External Combo won't plays CD's
Post by: guestolo on July 19, 2010, 10:29:11 PM
Let's manually try to remove that value
Go to START
In the SEARCH field type regedit

Ok any prompt that you may get
Navigate to the following key
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\{4D36E965-E325-11CE-BFC1-08002BE10318}]
by clicking on the Expand(+)
(+)HKEY_LOCAL_MACHINE
(+)SYSTEM
(+)CurrentControlSet
(+)Control
(+)Class
{4D36E965-E325-11CE-BFC1-08002BE10318}

Highlight the exact key {4D36E965-E325-11CE-BFC1-08002BE10318}
On the right hand side look for the following value
LowerFilters
right click on LowerFilters and select DELETE
Close the registry editor, reboot the computer and let me know if that helps
Title: Sony External Combo won't plays CD's
Post by: StikupKID on July 20, 2010, 03:07:56 PM
Hmmm... that's odd, it's already gone....
Title: Sony External Combo won't plays CD's
Post by: StikupKID on July 20, 2010, 03:14:24 PM
[quote name='StikupKID' date='20 July 2010 - 01:07 PM' timestamp='1279656476' post='470840']
Hmmm... that's odd, it's already gone....
[/quote]
I tried playing a CD again just in case, still no luck...  DVDs run fine still, though...
Title: Sony External Combo won't plays CD's
Post by: guestolo on July 20, 2010, 11:12:21 PM
Can you enter Device Manager
Right click on your DVD/CD drive and choose to Uninstall it
Reboot the computer

Back in Windows, Windows should reinstall the drive
Reboot one more time, see if it's any help