TheTechGuide Forum

General Category => Tech Clinic => Topic started by: marich51 on August 29, 2010, 05:34:54 PM

Title: Dell, Itunes and Locking Up
Post by: marich51 on August 29, 2010, 05:34:54 PM
I have a Dell Dimension 3000 destop computer. I have Microsoft Windows XP Home Edition Version 2002 with Service Pack 3. I have an Intel Pentium 4 CPU (3.00 GHz);2.99 GHz with 1.00 GB of RAM.

My computer runs fine until I try and play songs from the ITunes Program on my computer. After I am playing songs already in the Program, my computer locks up and I have to pull the power source and re-start the computer. The computer does not give any errors either at the time of the lock up or upon restart.

I have tried everything that the various on-line sources recommend, i.e. re-load ITunes, scan computer for viruses, double-check all drivers; you name it, I've done it. The computer continues to lock up.

Any suggestions that I can try? I have not had the computer lock up at all if I avoid the ITunes folder. I am making some assumptions that it is a problem with my ITunes folder interacting with Windows XP. I may be wrong here. Thanks!
Title: Dell, Itunes and Locking Up
Post by: guestolo on August 29, 2010, 07:45:39 PM
It sounds as just an Itunes problem, but just in case, can you do the following please
Download [color="#FF0000"]OTL.exe[/color] (http://"http://oldtimer.geekstogo.com/OTL.exe")[/url] by OldTimer to your Desktop.
Title: Dell, Itunes and Locking Up
Post by: marich51 on August 30, 2010, 04:31:07 AM
[quote name='guestolo' date='29 August 2010 - 07:45 PM' timestamp='1283129139' post='471593']
It sounds as just an Itunes problem, but just in case, can you do the following please
Download [color="#FF0000"]OTL.exe[/color] (http://"http://oldtimer.geekstogo.com/OTL.exe")[/url] by OldTimer to your Desktop.
[/quote]

OTL logfile created on: 8/30/2010 5:06:19 AM - Run 1
OTL by OldTimer - Version 3.2.11.0     Folder = C:\Documents and Settings\Mark\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
1,022.00 Mb Total Physical Memory | 416.00 Mb Available Physical Memory | 41.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 67.00% Paging File free
Paging file location(s): C:\pagefile.sys 1536 3072 [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 34.30 Gb Total Space | 11.79 Gb Free Space | 34.39% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
 
Computer Name: D2FNQF61
Current User Name: Mark
Logged in as Administrator.
 
Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard
 
========== Processes (SafeList) ==========
 
PRC - [2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
PRC - [2010/07/27 09:23:33 | 000,921,952 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgemc.exe
PRC - [2010/07/19 15:44:55 | 002,065,760 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgtray.exe
PRC - [2010/07/19 15:44:51 | 000,515,424 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgrsx.exe
PRC - [2010/07/19 15:44:50 | 000,620,896 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgnsx.exe
PRC - [2010/07/19 15:44:47 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe
PRC - [2010/07/19 15:44:40 | 000,723,296 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgcsrvx.exe
PRC - [2010/07/19 15:44:39 | 001,101,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgchsvx.exe
PRC - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe
PRC - [2010/03/01 14:00:34 | 009,216,928 | ---- | M] (Innovative Solutions) -- C:\Program Files\Innovative Solutions\DriverMax\devices.exe
PRC - [2009/11/19 23:29:16 | 000,623,960 | ---- | M] (Research In Motion Limited) -- C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
PRC - [2009/11/07 19:10:33 | 000,160,592 | ---- | M] (Siber Systems) -- C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
PRC - [2009/06/03 14:46:38 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/06/03 14:46:38 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2009/03/05 17:07:20 | 002,260,480 | ---- | M] (Safer-Networking Ltd.) -- C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe
PRC - [2008/08/29 16:30:26 | 000,257,880 | ---- | M] (Creative Home) -- C:\Program Files\Creative Home\Hallmark Card Studio 2009\Planner\PLNRnote.exe
PRC - [2008/04/13 20:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/08/30 11:50:42 | 000,205,480 | ---- | M] (Macrovision Corporation) -- C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
PRC - [2007/06/09 20:14:55 | 000,068,856 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2006/01/23 15:42:58 | 000,196,608 | ---- | M] (Pinnacle Systems GmbH) -- C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
PRC - [2006/01/06 21:42:08 | 000,180,269 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files\Common Files\Real\Update_OB\realsched.exe
PRC - [2004/10/14 14:42:54 | 001,404,928 | ---- | M] (Analog Devices, Inc.) -- C:\Program Files\Analog Devices\Core\smax4pnp.exe
 
 
========== Modules (SafeList) ==========
 
MOD - [2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
MOD - [2008/04/13 20:10:20 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\SYSTEM32\msscript.ocx
 
 
========== Win32 Services (SafeList) ==========
 
SRV - File not found [Disabled | Stopped] -- C:\WINDOWS\System32\hidserv.dll -- (HidServ)
SRV - File not found [Disabled | Stopped] -- C:\Program Files\Creative\Shared Files\CTDevSrv.exe -- (CTDevice_Srv)
SRV - File not found [On_Demand | Stopped] -- C:\WINDOWS\System32\appmgmts.dll -- (AppMgmt)
SRV - [2010/07/27 09:23:33 | 000,921,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgemc.exe -- (avg9emc)
SRV - [2010/07/19 15:44:47 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2010/06/10 21:03:08 | 000,144,176 | ---- | M] (Apple Inc.) [Disabled | Stopped] -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2010/03/18 16:47:22 | 000,035,160 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\aspnet_state.exe -- (aspnet_state)
SRV - [2010/03/18 13:16:28 | 000,753,504 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe -- (WPFFontCache_v0400)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Running] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2010/03/18 13:16:28 | 000,124,240 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\SMSvcHost.exe -- (NetTcpPortSharing)
SRV - [2009/06/03 14:46:38 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2007/06/07 01:50:14 | 000,538,096 | ---- | M] ( ) [Disabled | Stopped] -- C:\WINDOWS\System32\DLBTcoms.exe -- (dlbt_device)
 
 
========== Driver Services (SafeList) ==========
 
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\SymIM.sys -- (SymIMMP)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\SymIM.sys -- (SymIM)
DRV - [2010/07/19 15:44:54 | 000,243,024 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgtdix.sys -- (AvgTdiX)
DRV - [2010/07/19 15:44:41 | 000,216,400 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgldx86.sys -- (AvgLdx86)
DRV - [2010/06/06 17:38:58 | 000,029,584 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgmfx86.sys -- (AvgMfx86)
DRV - [2008/09/24 10:40:22 | 004,122,368 | R--- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\ALCXWDM.SYS -- (ALCXWDM) Service for Realtek AC97 Audio (WDM)
DRV - [2008/04/13 14:36:39 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2008/04/13 14:36:39 | 000,040,960 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2007/06/27 14:42:00 | 000,207,488 | R--- | M] (VIA Technologies, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\vinyl97.sys -- (VIAudio) Vinyl AC'97 Audio Controller (WDM)
DRV - [2005/12/21 10:14:52 | 000,100,957 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emDevice.sys -- (DCamUSBEMPIA)
DRV - [2005/12/21 10:14:52 | 000,019,712 | ---- | M] (Pinnacle Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emAudio.sys -- (emAudio)
DRV - [2005/12/21 10:14:52 | 000,005,245 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emFilter.sys -- (FiltUSBEMPIA)
DRV - [2005/12/21 10:14:52 | 000,004,493 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emScan.sys -- (ScanUSBEMPIA)
DRV - [2005/06/02 18:28:38 | 000,171,008 | ---- | M] (Pinnacle Systems GmbH) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\MarvinBus.sys -- (MarvinBus)
DRV - [2005/02/09 11:59:00 | 000,014,165 | ---- | M] (Pinnacle Systems GmbH) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\Pclepci.sys -- (PCLEPCI)
DRV - [2004/09/17 09:02:54 | 000,732,928 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\senfilt.sys -- (senfilt)
DRV - [2004/08/04 00:29:56 | 001,897,408 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\NV4_MINI.SYS -- (nv)
DRV - [2004/06/16 00:52:40 | 000,061,157 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC53.sys -- (IntelC53)
DRV - [2004/03/06 00:15:34 | 000,647,929 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC52.sys -- (IntelC52)
DRV - [2004/03/06 00:14:42 | 001,233,525 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC51.sys -- (IntelC51)
DRV - [2004/03/06 00:13:38 | 000,037,048 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\mohfilt.sys -- (mohfilt)
DRV - [2003/01/10 18:13:04 | 000,033,588 | ---- | M] (America Online, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wanatw4.sys -- (wanatw) WAN Miniport (ATW)
DRV - [2001/08/17 16:07:44 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2001/08/17 16:07:42 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2001/08/17 16:07:40 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2001/08/17 16:07:36 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2001/08/17 16:07:34 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\symc810.sys -- (symc810)
DRV - [2001/08/17 15:57:38 | 000,016,128 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\MODEMCSA.sys -- (MODEMCSA)
DRV - [2001/08/17 15:52:22 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ultra.sys -- (ultra)
DRV - [2001/08/17 15:52:20 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2001/08/17 15:52:20 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2001/08/17 15:52:18 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2001/08/17 15:52:16 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2001/08/17 15:52:12 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2001/08/17 15:52:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\asc.sys -- (asc)
DRV - [2001/08/17 15:51:58 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2001/08/17 15:51:56 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2001/08/17 15:51:54 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\cmdide.sys -- (CmdIde)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\..\URLSearchHook: {4D25F926-B9FE-4682-BF72-8AB8210D6D75} - Reg Error: Value error. File not found
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
 
 
 
O1 HOSTS File: ([2004/08/04 07:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS
O1 - Hosts: 127.0.0.1       localhost
O2 - BHO: (Yahoo! Companion BHO) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No CLSID value found.
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - No CLSID value found.
O3 - HKLM\..\Toolbar: (&Google) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (&RoboForm) - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O3 - HKLM\..\Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKLM\..\Toolbar: (Yahoo! Companion) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (&Google) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (&RoboForm) - {724D43A0-0D85-11D4-9908-00400523E39A} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Yahoo! Companion) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe (Research In Motion Limited)
O4 - HKLM..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe File not found
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [DLBTCATS] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.DLL ()
O4 - HKLM..\Run: [KernelFaultCheck]  File not found
O4 - HKLM..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe File not found
O4 - HKLM..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe File not found
O4 - HKLM..\Run: [PCLEUSBTip] C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe (Pinnacle Systems GmbH)
O4 - HKLM..\Run: [PCMService] C:\Program Files\Dell\Media Experience\PCMService.exe File not found
O4 - HKLM..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe File not found
O4 - HKLM..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe (Analog Devices, Inc.)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [UpdateManager] C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe File not found
O4 - HKLM..\Run: [USB2Check] C:\WINDOWS\System32\PCLECoInst.DLL (Pinnacle Systems)
O4 - HKLM..\Run: [USBToolTip] C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe (Pinnacle Systems GmbH)
O4 - HKCU..\Run: [DriverMax] C:\Program Files\Innovative Solutions\DriverMax\devices.exe (Innovative Solutions)
O4 - HKCU..\Run: [DriverMax_RESTART] C:\Program Files\Innovative Solutions\DriverMax\devices.exe (Innovative Solutions)
O4 - HKCU..\Run: [ISUSPM] C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
O4 - HKCU..\Run: [RoboForm] C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe (Siber Systems)
O4 - HKCU..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe (Safer-Networking Ltd.)
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder 2009.lnk = C:\WINDOWS\Installer\{C4609419-C11E-4CE6-B369-F3F8A7DDD94C}\Shortcut_EventPlan_E2FBA8F7F7FD4C5EAA7D652BB0CAAA9D.exe (Macrovision Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Customize Menu - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html ()
O8 - Extra context menu item: Fill Forms - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O8 - Extra context menu item: RoboForm Toolbar - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O8 - Extra context menu item: Save Forms - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O9 - Extra Button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O9 - Extra 'Tools' menuitem : Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O9 - Extra Button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O9 - Extra 'Tools' menuitem : Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O9 - Extra Button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O9 - Extra 'Tools' menuitem : RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O9 - Extra 'Tools' menuitem : Spybot - Search && Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKCU\..Trusted Domains: aol.com ([objects] * is out of zone range -  5)
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab (StagingUI Object)
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab (MSN Games – Buddy Invite)
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.3.7.cab (DLM Control)
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab (ZonePAChat Object)
O16 - DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} http://zone.msn.com/bingame/zpagames/GAME_UNO1.cab60096.cab (UnoCtrl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab (MSN Games - Installer)
O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} http://zone.msn.com/binframework/v10/StProxy.cab55579.cab (MSN Games – Game Communicator)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5877/mcfscan.cab (McFreeScan Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\avgrsstarter: DllName - avgrsstx.dll - C:\WINDOWS\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O20 - Winlogon\Notify\igfxcui: DllName - igfxsrvc.dll - C:\WINDOWS\System32\igfxsrvc.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Mark\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Mark\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2007/05/26 11:23:22 | 000,000,095 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) -  File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
 
========== Files/Folders - Created Within 30 Days ==========
 
[2010/08/30 05:05:39 | 000,574,976 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
[2010/08/28 05:40:40 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Sun
[2010/08/28 05:40:34 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2010/08/28 05:40:12 | 000,423,656 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\deployJava1.dll
[2010/08/28 05:40:12 | 000,153,376 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaws.exe
[2010/08/28 05:40:12 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaw.exe
[2010/08/28 05:40:12 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\java.exe
[2010/08/28 05:31:02 | 000,053,248 | ---- | C] (Windows XP Bundled build C-Centric Single User) -- C:\WINDOWS\System32\CSVer.dll
[2010/08/28 05:30:30 | 000,000,000 | ---D | C] -- C:\Intel
[2010/08/28 04:13:31 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mark\Local Settings\Application Data\Dell
[2010/08/28 04:07:13 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\PCDr
[2010/08/28 04:05:49 | 000,000,000 | ---D | C] -- C:\Program Files\Dell Support Center
[2010/08/28 04:05:48 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\supportsoft
[2010/08/27 10:52:09 | 000,012,928 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\dot4prt.sys
[2010/08/27 10:51:16 | 000,206,976 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\dot4.sys
[2010/08/26 10:31:49 | 000,000,000 | RH-D | C] -- C:\Documents and Settings\Mark\Recent
[2010/08/26 09:03:11 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\WindowsPowerShell
[2010/08/26 09:03:08 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\winrm
[2010/08/26 09:03:08 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\GroupPolicy
[2010/08/26 09:03:01 | 000,000,000 | -H-D | C] -- C:\WINDOWS\$968930Uinstall_KB968930$
[2010/08/22 15:49:59 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2010/08/22 15:48:09 | 000,000,000 | ---D | C] -- C:\b0520d476c96c40f55
[2010/08/22 14:50:12 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mark\Local Settings\Application Data\PCHealth
[2010/08/21 05:51:48 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2010/08/21 05:38:13 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2010/08/21 05:00:25 | 000,000,000 | ---D | C] -- C:\Program Files\QuickTime
[2010/08/10 05:15:58 | 000,094,208 | ---- | C] (Apple Inc.) -- C:\WINDOWS\System32\QuickTimeVR.qtx
[2010/08/10 05:15:58 | 000,069,632 | ---- | C] (Apple Inc.) -- C:\WINDOWS\System32\QuickTime.qts
[2007/01/30 15:35:00 | 000,397,312 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtiesc.dll
[2007/01/30 15:22:32 | 000,413,696 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtinpa.dll
[2007/01/30 15:17:02 | 000,696,320 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbthbn3.dll
[2004/03/16 16:36:44 | 001,224,704 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtserv.dll
[2004/03/16 16:33:48 | 000,585,728 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtlmpm.dll
[2004/03/16 16:33:38 | 000,421,888 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtcomm.dll
[2004/03/16 16:32:36 | 000,995,328 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtusb1.dll
[2004/03/16 16:26:40 | 000,094,208 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtpplc.dll
[2004/03/16 16:26:34 | 000,643,072 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtpmui.dll
[2004/03/16 16:26:24 | 000,163,840 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtprox.dll
[2004/03/16 16:26:18 | 000,684,032 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtcomc.dll
 
========== Files - Modified Within 30 Days ==========
 
[2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
[2010/08/30 04:52:37 | 064,087,930 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\incavi.avm
[2010/08/30 04:49:55 | 000,002,497 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Microsoft Office Word 2003.lnk
[2010/08/30 04:36:10 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\WPA.DBL
[2010/08/30 04:35:40 | 000,002,499 | ---- | M] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder 2009.lnk
[2010/08/30 04:35:09 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/08/30 04:35:07 | 000,002,048 | --S- | M] () -- C:\WINDOWS\BOOTSTAT.DAT
[2010/08/29 19:59:38 | 003,932,160 | ---- | M] () -- C:\Documents and Settings\Mark\NTUSER.DAT
[2010/08/29 19:58:57 | 000,000,278 | -HS- | M] () -- C:\Documents and Settings\Mark\NTUSER.INI
[2010/08/29 19:57:49 | 006,387,286 | -H-- | M] () -- C:\Documents and Settings\Mark\Local Settings\Application Data\IconCache.db
[2010/08/29 19:54:27 | 000,520,692 | ---- | M] () -- C:\WINDOWS\System32\PERFH009.DAT
[2010/08/29 19:54:27 | 000,095,708 | ---- | M] () -- C:\WINDOWS\System32\PERFC009.DAT
[2010/08/29 19:54:27 | 000,006,762 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[2010/08/29 19:32:50 | 000,000,256 | ---- | M] () -- C:\WINDOWS\System32\pool.bin
[2010/08/29 11:22:24 | 000,001,374 | ---- | M] () -- C:\WINDOWS\imsins.BAK
[2010/08/29 10:05:34 | 000,000,211 | RHS- | M] () -- C:\BOOT.INI
[2010/08/29 10:05:33 | 000,000,603 | ---- | M] () -- C:\WINDOWS\WIN.INI
[2010/08/29 10:05:33 | 000,000,227 | ---- | M] () -- C:\WINDOWS\SYSTEM.INI
[2010/08/29 09:57:42 | 000,002,137 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/08/28 06:10:12 | 000,001,507 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AVG Free 9.0.lnk
[2010/08/28 05:46:09 | 000,001,681 | ---- | M] () -- C:\WINDOWS\yahtzee.ini
[2010/08/28 04:07:13 | 000,001,980 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Dell Support Center.lnk
[2010/08/28 03:43:19 | 000,000,005 | ---- | M] () -- C:\WINDOWS\System32\drivers\DELL_DIM_3000.MRK
[2010/08/28 03:43:19 | 000,000,005 | ---- | M] () -- C:\WINDOWS\System32\drivers\1028_DELL_DIM_3000.MRK
[2010/08/27 11:15:24 | 000,001,604 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\QuickTime Player.lnk
[2010/08/26 09:13:32 | 001,081,391 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-26).ipd
[2010/08/23 05:56:42 | 000,000,654 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Dell  Computer Manual.lnk
[2010/08/23 04:46:23 | 000,001,753 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Dell Printer Supplies - Inkjet.lnk
[2010/08/23 04:46:18 | 000,000,676 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Library.lnk
[2010/08/23 04:45:48 | 000,000,782 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Windows Media Player.lnk
[2010/08/23 04:45:41 | 000,000,773 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Yahtzee.lnk
[2010/08/23 04:45:33 | 000,000,671 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Resume.lnk
[2010/08/23 04:45:25 | 000,000,693 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to References.lnk
[2010/08/23 04:45:09 | 000,000,723 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to CURRICULUM_VITAE.lnk
[2010/08/23 03:43:03 | 000,000,951 | ---- | M] () -- C:\Documents and Settings\Mark\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2010/08/23 03:43:03 | 000,000,933 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Spybot - Search & Destroy.lnk
[2010/08/22 19:53:17 | 000,000,820 | ---- | M] () -- C:\WINDOWS\dellstat.ini
[2010/08/22 18:48:34 | 000,000,169 | ---- | M] () -- C:\WINDOWS\RtlRack.ini
[2010/08/22 17:27:09 | 000,001,519 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AvRack.lnk
[2010/08/21 05:53:09 | 000,359,344 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2010/08/21 05:08:31 | 000,001,729 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 8.lnk
[2010/08/21 04:27:17 | 014,463,770 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).cab
[2010/08/21 04:27:01 | 000,795,995 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).ipd
[2010/08/15 20:00:15 | 001,087,977 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-15).ipd
[2010/08/10 05:15:58 | 000,094,208 | ---- | M] (Apple Inc.) -- C:\WINDOWS\System32\QuickTimeVR.qtx
[2010/08/10 05:15:58 | 000,069,632 | ---- | M] (Apple Inc.) -- C:\WINDOWS\System32\QuickTime.qts
 
========== Files Created - No Company Name ==========
 
[2010/08/29 11:21:58 | 000,001,374 | ---- | C] () -- C:\WINDOWS\imsins.BAK
[2010/08/28 06:10:11 | 000,001,507 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\AVG Free 9.0.lnk
[2010/08/28 04:07:13 | 000,001,980 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Dell Support Center.lnk
[2010/08/28 03:18:47 | 000,002,499 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder 2009.lnk
[2010/08/27 11:15:24 | 000,001,604 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\QuickTime Player.lnk
[2010/08/26 09:13:32 | 001,081,391 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-26).ipd
[2010/08/23 05:56:42 | 000,000,654 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Dell  Computer Manual.lnk
[2010/08/23 04:46:23 | 000,001,753 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Dell Printer Supplies - Inkjet.lnk
[2010/08/23 04:46:18 | 000,000,676 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Library.lnk
[2010/08/23 04:45:48 | 000,000,782 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Windows Media Player.lnk
[2010/08/23 04:45:41 | 000,000,773 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Yahtzee.lnk
[2010/08/23 04:45:33 | 000,000,671 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Resume.lnk
[2010/08/23 04:45:25 | 000,000,693 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to References.lnk
[2010/08/23 04:45:09 | 000,000,723 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to CURRICULUM_VITAE.lnk
[2010/08/23 03:43:03 | 000,000,951 | ---- | C] () -- C:\Documents and Settings\Mark\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2010/08/23 03:43:03 | 000,000,933 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Spybot - Search & Destroy.lnk
[2010/08/22 17:27:09 | 000,001,519 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\AvRack.lnk
[2010/08/21 06:25:51 | 000,002,137 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/08/21 04:27:16 | 014,463,770 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).cab
[2010/08/21 04:26:46 | 000,795,995 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).ipd
[2010/08/15 20:00:15 | 001,087,977 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-15).ipd
[2010/07/29 20:27:27 | 000,000,169 | ---- | C] () -- C:\WINDOWS\RtlRack.ini
[2010/07/29 20:19:44 | 000,147,456 | R--- | C] () -- C:\WINDOWS\System32\RTLCPAPI.dll
[2010/07/29 20:18:56 | 000,000,164 | R--- | C] () -- C:\WINDOWS\avrack.ini
[2010/01/29 18:53:11 | 000,001,681 | ---- | C] () -- C:\WINDOWS\yahtzee.ini
[2010/01/29 18:52:54 | 000,000,126 | ---- | C] () -- C:\WINDOWS\_delis43.ini
[2009/11/08 23:44:14 | 000,344,064 | ---- | C] () -- C:\WINDOWS\System32\dlbtcoin.dll
[2009/11/08 23:44:14 | 000,126,976 | ---- | C] () -- C:\WINDOWS\System32\dlbtsnls.dll
[2009/02/05 20:13:41 | 000,001,343 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\hpzinstall.log
[2008/09/11 20:50:31 | 000,000,002 | ---- | C] () -- C:\WINDOWS\msoffice.ini
[2008/07/15 07:23:00 | 000,000,542 | ---- | C] () -- C:\WINDOWS\Email Removed.INI
[2007/05/26 11:31:13 | 000,153,088 | ---- | C] () -- C:\Program Files\UNWISE.EXE
[2007/05/26 11:23:22 | 000,001,196 | ---- | C] () -- C:\WINDOWS\VFO.INI
[2007/05/13 17:32:21 | 000,061,678 | ---- | C] () -- C:\Documents and Settings\Mark\Application Data\PFP120JPR.{PB
[2007/05/13 17:32:21 | 000,012,358 | ---- | C] () -- C:\Documents and Settings\Mark\Application Data\PFP120JCM.{PB
[2007/02/19 08:20:28 | 000,106,496 | ---- | C] () -- C:\WINDOWS\System32\dlbtinsr.dll
[2007/02/19 08:17:06 | 000,176,128 | ---- | C] () -- C:\WINDOWS\System32\dlbtinsb.dll
[2007/02/19 08:17:00 | 000,086,016 | ---- | C] () -- C:\WINDOWS\System32\dlbtcub.dll
[2007/02/19 08:16:48 | 000,159,744 | ---- | C] () -- C:\WINDOWS\System32\dlbtins.dll
[2007/02/17 13:53:25 | 000,001,751 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\QTSBandwidthCache
[2007/01/22 08:18:28 | 000,069,632 | ---- | C] () -- C:\WINDOWS\System32\dlbtcfg.dll
[2005/11/20 00:01:59 | 000,000,000 | ---- | C] () -- C:\Program Files\Common Files\A
[2005/08/28 11:20:13 | 000,000,127 | ---- | C] () -- C:\Documents and Settings\Mark\Local Settings\Application Data\fusioncache.dat
[2005/05/25 14:07:26 | 000,061,440 | ---- | C] () -- C:\WINDOWS\System32\dlbtcnv4.dll
[2005/05/07 20:59:58 | 000,306,688 | ---- | C] () -- C:\WINDOWS\System32\LFFPX7.DLL
[2005/05/07 20:59:58 | 000,095,232 | ---- | C] () -- C:\WINDOWS\System32\LFKODAK.DLL
[2005/05/07 20:59:36 | 000,044,544 | ---- | C] () -- C:\WINDOWS\System32\gif89.dll
[2005/05/07 20:59:08 | 000,000,062 | ---- | C] () -- C:\WINDOWS\SIERRA.INI
[2005/03/04 12:00:37 | 000,002,772 | ---- | C] () -- C:\WINDOWS\cdPlayer.ini
[2005/01/01 15:25:24 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2004/12/31 00:36:36 | 000,000,820 | ---- | C] () -- C:\WINDOWS\dellstat.ini
[2004/12/28 13:25:27 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2004/12/28 13:16:23 | 000,000,264 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2004/12/28 12:45:40 | 000,000,519 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2004/08/10 15:13:12 | 000,000,882 | ---- | C] () -- C:\WINDOWS\ORUN32.INI
[2004/08/04 07:00:00 | 000,755,200 | ---- | C] () -- C:\WINDOWS\System32\ir50_32.dll
[2004/08/04 07:00:00 | 000,338,432 | ---- | C] () -- C:\WINDOWS\System32\ir41_qcx.dll
[2004/08/04 07:00:00 | 000,200,192 | ---- | C] () -- C:\WINDOWS\System32\ir50_qc.dll
[2004/08/04 07:00:00 | 000,183,808 | ---- | C] () -- C:\WINDOWS\System32\ir50_qcx.dll
[2004/08/04 07:00:00 | 000,120,320 | ---- | C] () -- C:\WINDOWS\System32\ir41_qc.dll
[2004/08/04 07:00:00 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\FXSPERF.INI
[2004/06/14 11:21:46 | 000,036,864 | ---- | C] () -- C:\WINDOWS\System32\dlbtcur.dll
[2004/06/14 11:21:02 | 000,135,168 | ---- | C] () -- C:\WINDOWS\System32\dlbtjswr.dll
[2004/06/14 11:15:48 | 000,073,728 | ---- | C] () -- C:\WINDOWS\System32\dlbtcu.dll
[2004/06/14 11:09:22 | 000,434,176 | ---- | C] () -- C:\WINDOWS\System32\dlbtutil.dll
[2003/10/08 10:09:46 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\dlbtvs.dll
[2003/01/07 16:05:08 | 000,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI
[1980/01/01 02:00:00 | 000,012,288 | ---- | C] () -- C:\WINDOWS\System32\e100bmsg.dll
< End of report >

OTL Extras logfile created on: 8/30/2010 5:06:20 AM - Run 1
OTL by OldTimer - Version 3.2.11.0     Folder = C:\Documents and Settings\Mark\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
1,022.00 Mb Total Physical Memory | 416.00 Mb Available Physical Memory | 41.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 67.00% Paging File free
Paging file location(s): C:\pagefile.sys 1536 3072 [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 34.30 Gb Total Space | 11.79 Gb Free Space | 34.39% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
 
Computer Name: D2FNQF61
Current User Name: Mark
Logged in as Administrator.
 
Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard
 
========== Extra Registry (SafeList) ==========
 
 
========== File Associations ==========
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
 
========== Shell Spawning ==========
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
batfile [open] -- "%1" %*
cmdfile [open] -- "%1" %*
comfile [open] -- "%1" %*
exefile [open] -- "%1" %*
htmlfile [edit] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" %1 (Microsoft Corporation)
htmlfile [print] -- "C:\Program Files\Microsoft Office\OFFICE11\msohtmed.exe" /p %1 (Microsoft Corporation)
piffile [open] -- "%1" %*
regfile [merge] -- Reg Error: Key error.
scrfile [config] -- "%1"
scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l (Microsoft Corporation)
scrfile [open] -- "%1" /S
txtfile [edit] -- Reg Error: Key error.
Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
Folder [open] -- %SystemRoot%\Explorer.exe /idlist,%I,%L (Microsoft Corporation)
Folder [explore] -- %SystemRoot%\Explorer.exe /e,/idlist,%I,%L (Microsoft Corporation)
Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
 
========== Security Center Settings ==========
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
"FirstRunDisabled" = 1
"AntiVirusDisableNotify" = 1
"FirewallDisableNotify" = 1
"UpdatesDisableNotify" = 0
"AntiVirusOverride" = 0
"FirewallOverride" = 0
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]
"DisableMonitoring" = 1
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\AhnlabAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ComputerAssociatesAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\KasperskyAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\McAfeeFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\PandaFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SophosAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecAntiVirus]
"DisableMonitoring" = 1
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall]
"DisableMonitoring" = 1
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TinyFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendAntiVirus]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\TrendFirewall]
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\ZoneLabsFirewall]
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"10243:TCP" = 10243:TCP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10280:UDP" = 10280:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10281:UDP" = 10281:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10282:UDP" = 10282:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10283:UDP" = 10283:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10284:UDP" = 10284:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"65533:TCP" = 65533:TCP:*:Enabled:Services
"52344:TCP" = 52344:TCP:*:Enabled:Services
"3246:TCP" = 3246:TCP:*:Enabled:Services
"2479:TCP" = 2479:TCP:*:Enabled:Services
"3389:TCP" = 3389:TCP:*:Enabled:Remote Desktop
"4926:TCP" = 4926:TCP:*:Enabled:Services
"3271:TCP" = 3271:TCP:*:Enabled:Services
"7473:TCP" = 7473:TCP:*:Enabled:Services
"5067:TCP" = 5067:TCP:*:Enabled:Services
"5051:TCP" = 5051:TCP:*:Enabled:Services
"7239:TCP" = 7239:TCP:*:Enabled:Services
"5145:TCP" = 5145:TCP:*:Enabled:Services
"5567:TCP" = 5567:TCP:*:Enabled:Services
"6849:TCP" = 6849:TCP:*:Enabled:Services
"6145:TCP" = 6145:TCP:*:Enabled:Services
"6146:TCP" = 6146:TCP:*:Enabled:Services
"9036:TCP" = 9036:TCP:*:Enabled:Services
"9037:TCP" = 9037:TCP:*:Enabled:Services
"8255:TCP" = 8255:TCP:*:Enabled:Services
"8256:TCP" = 8256:TCP:*:Enabled:Services
"7661:TCP" = 7661:TCP:*:Enabled:Services
"7662:TCP" = 7662:TCP:*:Enabled:Services
"6273:TCP" = 6273:TCP:*:Enabled:Services
"6274:TCP" = 6274:TCP:*:Enabled:Services
"6677:TCP" = 6677:TCP:*:Enabled:Services
"6678:TCP" = 6678:TCP:*:Enabled:Services
"9786:TCP" = 9786:TCP:*:Enabled:Services
"9787:TCP" = 9787:TCP:*:Enabled:Services
"4115:TCP" = 4115:TCP:*:Enabled:Services
"6730:TCP" = 6730:TCP:*:Enabled:Services
"4162:TCP" = 4162:TCP:*:Enabled:Services
"6824:TCP" = 6824:TCP:*:Enabled:Services
"8319:TCP" = 8319:TCP:*:Enabled:Services
"8320:TCP" = 8320:TCP:*:Enabled:Services
"2177:TCP" = 2177:TCP:*:Enabled:Services
"2854:TCP" = 2854:TCP:*:Enabled:Services
"7086:TCP" = 7086:TCP:*:Enabled:Services
"7087:TCP" = 7087:TCP:*:Enabled:Services
"8911:TCP" = 8911:TCP:*:Enabled:Services
"8912:TCP" = 8912:TCP:*:Enabled:Services
"6773:TCP" = 6773:TCP:*:Enabled:Services
"6772:TCP" = 6772:TCP:*:Enabled:Services
"1929:TCP" = 1929:TCP:*:Enabled:Services
"2358:TCP" = 2358:TCP:*:Enabled:Services
"8114:TCP" = 8114:TCP:*:Enabled:Services
"8115:TCP" = 8115:TCP:*:Enabled:Services
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
"EnableFirewall" = 0
"DoNotAllowExceptions" = 0
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]
"1900:UDP" = 1900:UDP:LocalSubNet:Enabled:@xpsp2res.dll,-22007
"2869:TCP" = 2869:TCP:LocalSubNet:Enabled:@xpsp2res.dll,-22008
"10243:TCP" = 10243:TCP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10280:UDP" = 10280:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10281:UDP" = 10281:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10282:UDP" = 10282:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10283:UDP" = 10283:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"10284:UDP" = 10284:UDP:LocalSubNet:Enabled:Windows Media Player Network Sharing Service
"65533:TCP" = 65533:TCP:*:Enabled:Services
"52344:TCP" = 52344:TCP:*:Enabled:Services
"3246:TCP" = 3246:TCP:*:Enabled:Services
"2479:TCP" = 2479:TCP:*:Enabled:Services
"3389:TCP" = 3389:TCP:*:Enabled:Remote Desktop
"4926:TCP" = 4926:TCP:*:Enabled:Services
"3271:TCP" = 3271:TCP:*:Enabled:Services
"7473:TCP" = 7473:TCP:*:Enabled:Services
"5067:TCP" = 5067:TCP:*:Enabled:Services
"5051:TCP" = 5051:TCP:*:Enabled:Services
"7239:TCP" = 7239:TCP:*:Enabled:Services
"5145:TCP" = 5145:TCP:*:Enabled:Services
"5567:TCP" = 5567:TCP:*:Enabled:Services
"6849:TCP" = 6849:TCP:*:Enabled:Services
"6145:TCP" = 6145:TCP:*:Enabled:Services
"6146:TCP" = 6146:TCP:*:Enabled:Services
"9036:TCP" = 9036:TCP:*:Enabled:Services
"9037:TCP" = 9037:TCP:*:Enabled:Services
"8255:TCP" = 8255:TCP:*:Enabled:Services
"8256:TCP" = 8256:TCP:*:Enabled:Services
"7661:TCP" = 7661:TCP:*:Enabled:Services
"7662:TCP" = 7662:TCP:*:Enabled:Services
"6273:TCP" = 6273:TCP:*:Enabled:Services
"6274:TCP" = 6274:TCP:*:Enabled:Services
"6677:TCP" = 6677:TCP:*:Enabled:Services
"6678:TCP" = 6678:TCP:*:Enabled:Services
"9786:TCP" = 9786:TCP:*:Enabled:Services
"9787:TCP" = 9787:TCP:*:Enabled:Services
"4115:TCP" = 4115:TCP:*:Enabled:Services
"6730:TCP" = 6730:TCP:*:Enabled:Services
"4162:TCP" = 4162:TCP:*:Enabled:Services
"6824:TCP" = 6824:TCP:*:Enabled:Services
"8319:TCP" = 8319:TCP:*:Enabled:Services
"8320:TCP" = 8320:TCP:*:Enabled:Services
"2177:TCP" = 2177:TCP:*:Enabled:Services
"2854:TCP" = 2854:TCP:*:Enabled:Services
"7086:TCP" = 7086:TCP:*:Enabled:Services
"7087:TCP" = 7087:TCP:*:Enabled:Services
"8911:TCP" = 8911:TCP:*:Enabled:Services
"8912:TCP" = 8912:TCP:*:Enabled:Services
"6773:TCP" = 6773:TCP:*:Enabled:Services
"6772:TCP" = 6772:TCP:*:Enabled:Services
"1929:TCP" = 1929:TCP:*:Enabled:Services
"2358:TCP" = 2358:TCP:*:Enabled:Services
"8114:TCP" = 8114:TCP:*:Enabled:Services
"8115:TCP" = 8115:TCP:*:Enabled:Services
"5985:TCP" = 5985:TCP:*:Disabled:Windows Remote Management
"80:TCP" = 80:TCP:*:Disabled:Windows Remote Management - Compatibility Mode (HTTP-In)
 
========== Authorized Applications List ==========
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL -- File not found
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL -- File not found
"C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0 -- File not found
"C:\Program Files\MSN Messenger\msnmsgr.exe" = C:\Program Files\MSN Messenger\msnmsgr.exe:*:Enabled:MSN Messenger 7.0 -- File not found
"C:\Program Files\AIM\aim.exe" = C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger -- File not found
"C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe:*:Enabled:hpqpse.exe -- File not found
"C:\Program Files\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe" = C:\Program Files\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe:*:Enabled:hpqphotocrm.exe -- File not found
"C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe:*:Enabled:hpqsudi.exe -- File not found
"C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe:*:Enabled:hpqpsapp.exe -- File not found
 
[HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]
"C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe" = C:\Program Files\Common Files\AOL\ACS\AOLacsd.exe:*:Enabled:AOL -- File not found
"C:\Program Files\Common Files\AOL\ACS\AOLDial.exe" = C:\Program Files\Common Files\AOL\ACS\AOLDial.exe:*:Enabled:AOL -- File not found
"C:\Program Files\America Online 9.0\waol.exe" = C:\Program Files\America Online 9.0\waol.exe:*:Enabled:America Online 9.0 -- File not found
"C:\Program Files\MSN Messenger\msnmsgr.exe" = C:\Program Files\MSN Messenger\msnmsgr.exe:*:Enabled:MSN Messenger 7.0 -- File not found
"C:\Program Files\AIM\aim.exe" = C:\Program Files\AIM\aim.exe:*:Enabled:AOL Instant Messenger -- File not found
"C:\Program Files\Common Files\AOL\Loader\aolload.exe" = C:\Program Files\Common Files\AOL\Loader\aolload.exe:*:Enabled:AOL Loader -- File not found
"C:\Program Files\Pinnacle\Studio 10\programs\RM.exe" = C:\Program Files\Pinnacle\Studio 10\programs\RM.exe:*:Enabled:Render Manager -- File not found
"C:\Program Files\Pinnacle\Studio 10\programs\Studio.exe" = C:\Program Files\Pinnacle\Studio 10\programs\Studio.exe:*:Enabled:Studio -- File not found
"C:\Program Files\Pinnacle\Studio 10\programs\PMSRegisterFile.exe" = C:\Program Files\Pinnacle\Studio 10\programs\PMSRegisterFile.exe:*:Enabled:PMSRegisterFile -- File not found
"C:\Program Files\Pinnacle\Studio 10\programs\umi.exe" = C:\Program Files\Pinnacle\Studio 10\programs\umi.exe:*:Enabled:umi -- File not found
"C:\Program Files\AVG\AVG8\avgupd.exe" = C:\Program Files\AVG\AVG8\avgupd.exe:*:Enabled:avgupd.exe -- File not found
"C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpse.exe:*:Enabled:hpqpse.exe -- File not found
"C:\Program Files\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe" = C:\Program Files\Common Files\HP\Digital Imaging\Bin\hpqPhotoCrm.exe:*:Enabled:hpqphotocrm.exe -- File not found
"C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqsudi.exe:*:Enabled:hpqsudi.exe -- File not found
"C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe" = C:\Program Files\HP\Digital Imaging\bin\hpqpsapp.exe:*:Enabled:hpqpsapp.exe -- File not found
"C:\Program Files\AVG\AVG9\avgemc.exe" = C:\Program Files\AVG\AVG9\avgemc.exe:*:Enabled:avgemc.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG9\avgupd.exe" = C:\Program Files\AVG\AVG9\avgupd.exe:*:Enabled:avgupd.exe -- (AVG Technologies CZ, s.r.o.)
"C:\Program Files\AVG\AVG9\avgnsx.exe" = C:\Program Files\AVG\AVG9\avgnsx.exe:*:Enabled:avgnsx.exe -- (AVG Technologies CZ, s.r.o.)
"C:\WINDOWS\SYSTEM32\dpvsetup.exe" = C:\WINDOWS\SYSTEM32\dpvsetup.exe:*:Enabled:Microsoft DirectPlay Voice Test -- (Microsoft Corporation)
"C:\Program Files\iTunes\iTunes.exe" = C:\Program Files\iTunes\iTunes.exe:*:Enabled:iTunes -- (Apple Inc.)
 
 
========== HKEY_LOCAL_MACHINE Uninstall List ==========
 
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
"{0A0CADCF-78DA-33C4-A350-CD51849B9702}" = Microsoft .NET Framework 4 Extended
"{0CB9668D-F979-4F31-B8B8-67FE90F929F8}" = Bonjour
"{1A36CF15-DF66-4756-9482-A9ABF3DDACE6}_is1" = Driver Robot
"{205A5182-EFC8-4C25-B61D-C164F8FF4048}" = BlackBerry Desktop Software 5.0.1
"{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
"{26A24AE4-039D-4CA4-87B4-2F83216017FF}" = Java(TM) 6 Update 21
"{33BB4982-DC52-4886-A03B-F4C5C80BEE89}" = Windows Media Player 10
"{350C97B0-3D7C-4EE8-BAA9-00BCB3D54227}" = WebFldrs XP
"{35BDEFF1-A610-4956-A00D-15453C116395}" = Internet Explorer Default Page
"{3C3901C5-3455-3E0A-A214-0B093A5070A6}" = Microsoft .NET Framework 4 Client Profile
"{3F92ABBB-6BBF-11D5-B229-002078017FBF}" = Modem On Hold
"{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
"{5905F42D-3F5F-4916-ADA6-94A3646AEE76}" = Dell Driver Reset Tool
"{625BD732-ACDF-4552-BF22-98EBB413B6F3}" = McAfee Shredder
"{63569CE9-FA00-469C-AF5C-E5D4D93ACF91}" = Windows Genuine Advantage v1.3.0254.0
"{6774F0CF-C7DD-4CB4-BCB2-11C3E08B
Title: Dell, Itunes and Locking Up
Post by: guestolo on August 30, 2010, 11:50:49 PM
Let's try the following

Please disable SpybotSD TeaTimer, as it may interrupt with any fixes we try
To disable SpybotSD TeaTimer:

Open Spybot and click on Mode and check Advanced Mode
Check yes to next window.
Click on Tools in bottom left hand corner.
Click on Resident icon.
Uncheck Teatimer box.
Click Allow Change box if prompted
Close Spybot

Please download TFC by Old Timer and save it to your desktop.
http://oldtimer.geekstogo.com/TFC.exe
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately.

Looks as if you still have remnants of Symantec's from earlier
Download and save to your desktop the NORTON REMOVAL TOOL (http://"http://majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html")
Run the tool, follow the prompts, reboot if prompted

Back in Windows
download Malwarebytes' Anti-Malware from Here (http://"http://www.besttechie.net/tools/mbam-setup.exe") or Here (http://"http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html")
Save the installer to desktop

Double Click mbam-setup.exe to install the application.Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

With the log from MBAM, can you again, open OTL.exe and Run a fresh Scan
Post the log that opens please
Title: Dell, Itunes and Locking Up
Post by: marich51 on August 31, 2010, 07:44:15 AM
Most everything went according to your instructions. The only program that didn't bring up a dialogue box or interaction of any kind was the NR Tool. I loaded the removal tool to the desktop. I clicked on it to run the program. After that, there wasn't any other "response" from the program unless I clicked on the desktop NR Tool icon and it gave a message like "another symantec program is running, close etc." I bring this up because I don't know if this will skew my results below.

Also, there was no "Extras" .txt doc in OTL that I could find after Run 2 as there was after Run 1. I am not sure that there was supposed to be an Extras doc after Run 2.

I very much appreciate you taking the time to assist me with this problem.

I have copied the results as you requested below. Please let me know if you need anything else.

Malwarebytes' Anti-Malware 1.46
www.malwarebytes.org

Database version: 4513

Windows 5.1.2600 Service Pack 3
Internet Explorer 8.0.6001.18702

8/31/2010 8:08:32 AM
mbam-log-2010-08-31 (08-08-32).txt

Scan type: Quick scan
Objects scanned: 145092
Time elapsed: 18 minute(s), 19 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 10
Registry Values Infected: 2
Registry Data Items Infected: 2
Folders Infected: 3
Files Infected: 1

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2d2bee6e-3c9a-4d58-b9ec-458edb28d0f6} (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywaysearchassistantde.auxiliary (Adware.MyWaySearch) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\mywaysearchassistantde.auxiliary.1 (Adware.MyWaySearch) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\AntiVirusDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\FirewallDisableNotify (Disabled.SecurityCenter) -> Bad: (1) Good: (0) -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\MyWaySA (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWaySA\SrchAsDe (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWaySA\SrchAsDe\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.


OTL logfile created on: 8/31/2010 8:14:06 AM - Run 2
OTL by OldTimer - Version 3.2.11.0     Folder = C:\Documents and Settings\Mark\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
1,022.00 Mb Total Physical Memory | 485.00 Mb Available Physical Memory | 47.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 82.00% Paging File free
Paging file location(s): C:\pagefile.sys 1536 3072 [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 34.30 Gb Total Space | 12.17 Gb Free Space | 35.48% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
 
Computer Name: D2FNQF61
Current User Name: Mark
Logged in as Administrator.
 
Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard
 
========== Processes (SafeList) ==========
 
PRC - [2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
PRC - [2010/07/27 09:23:33 | 000,921,952 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgemc.exe
PRC - [2010/07/19 15:44:55 | 002,065,760 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgtray.exe
PRC - [2010/07/19 15:44:51 | 000,515,424 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgrsx.exe
PRC - [2010/07/19 15:44:50 | 000,620,896 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgnsx.exe
PRC - [2010/07/19 15:44:47 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe
PRC - [2010/07/19 15:44:40 | 000,723,296 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgcsrvx.exe
PRC - [2010/07/19 15:44:39 | 001,101,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgchsvx.exe
PRC - [2010/06/17 02:24:52 | 000,040,368 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
PRC - [2010/03/01 14:00:34 | 009,216,928 | ---- | M] (Innovative Solutions) -- C:\Program Files\Innovative Solutions\DriverMax\devices.exe
PRC - [2009/11/19 23:29:16 | 000,623,960 | ---- | M] (Research In Motion Limited) -- C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
PRC - [2009/11/07 19:10:33 | 000,160,592 | ---- | M] (Siber Systems) -- C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
PRC - [2009/06/03 14:46:42 | 001,025,264 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\gs_agent\dsc.exe
PRC - [2009/06/03 14:46:38 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/06/03 14:46:38 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/08/29 16:30:26 | 000,257,880 | ---- | M] (Creative Home) -- C:\Program Files\Creative Home\Hallmark Card Studio 2009\Planner\PLNRnote.exe
PRC - [2008/04/13 20:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/08/30 11:50:42 | 000,205,480 | ---- | M] (Macrovision Corporation) -- C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
PRC - [2007/06/09 20:14:55 | 000,068,856 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2006/01/23 15:42:58 | 000,196,608 | ---- | M] (Pinnacle Systems GmbH) -- C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
PRC - [2006/01/06 21:42:08 | 000,180,269 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files\Common Files\Real\Update_OB\realsched.exe
PRC - [2004/10/14 14:42:54 | 001,404,928 | ---- | M] (Analog Devices, Inc.) -- C:\Program Files\Analog Devices\Core\smax4pnp.exe
 
 
========== Modules (SafeList) ==========
 
MOD - [2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
MOD - [2008/04/13 20:10:20 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\SYSTEM32\msscript.ocx
 
 
========== Win32 Services (SafeList) ==========
 
SRV - File not found [Disabled | Stopped] -- C:\WINDOWS\System32\hidserv.dll -- (HidServ)
SRV - File not found [Disabled | Stopped] -- C:\Program Files\Creative\Shared Files\CTDevSrv.exe -- (CTDevice_Srv)
SRV - File not found [On_Demand | Stopped] -- C:\WINDOWS\System32\appmgmts.dll -- (AppMgmt)
SRV - [2010/07/27 09:23:33 | 000,921,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgemc.exe -- (avg9emc)
SRV - [2010/07/19 15:44:47 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2010/06/10 21:03:08 | 000,144,176 | ---- | M] (Apple Inc.) [Disabled | Stopped] -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2010/03/18 16:47:22 | 000,035,160 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\aspnet_state.exe -- (aspnet_state)
SRV - [2010/03/18 13:16:28 | 000,753,504 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe -- (WPFFontCache_v0400)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/03 14:46:38 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2007/06/07 01:50:14 | 000,538,096 | ---- | M] ( ) [Disabled | Stopped] -- C:\WINDOWS\System32\DLBTcoms.exe -- (dlbt_device)
 
 
========== Driver Services (SafeList) ==========
 
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\SymIM.sys -- (SymIMMP)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\SymIM.sys -- (SymIM)
DRV - [2010/07/19 15:44:54 | 000,243,024 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgtdix.sys -- (AvgTdiX)
DRV - [2010/07/19 15:44:41 | 000,216,400 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgldx86.sys -- (AvgLdx86)
DRV - [2010/06/06 17:38:58 | 000,029,584 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgmfx86.sys -- (AvgMfx86)
DRV - [2008/09/24 10:40:22 | 004,122,368 | R--- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\ALCXWDM.SYS -- (ALCXWDM) Service for Realtek AC97 Audio (WDM)
DRV - [2008/04/13 14:36:39 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2008/04/13 14:36:39 | 000,040,960 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2007/06/27 14:42:00 | 000,207,488 | R--- | M] (VIA Technologies, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\vinyl97.sys -- (VIAudio) Vinyl AC'97 Audio Controller (WDM)
DRV - [2005/12/21 10:14:52 | 000,100,957 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emDevice.sys -- (DCamUSBEMPIA)
DRV - [2005/12/21 10:14:52 | 000,019,712 | ---- | M] (Pinnacle Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emAudio.sys -- (emAudio)
DRV - [2005/12/21 10:14:52 | 000,005,245 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emFilter.sys -- (FiltUSBEMPIA)
DRV - [2005/12/21 10:14:52 | 000,004,493 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emScan.sys -- (ScanUSBEMPIA)
DRV - [2005/06/02 18:28:38 | 000,171,008 | ---- | M] (Pinnacle Systems GmbH) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\MarvinBus.sys -- (MarvinBus)
DRV - [2005/02/09 11:59:00 | 000,014,165 | ---- | M] (Pinnacle Systems GmbH) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\Pclepci.sys -- (PCLEPCI)
DRV - [2004/09/17 09:02:54 | 000,732,928 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\senfilt.sys -- (senfilt)
DRV - [2004/08/04 00:29:56 | 001,897,408 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\NV4_MINI.SYS -- (nv)
DRV - [2004/06/16 00:52:40 | 000,061,157 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC53.sys -- (IntelC53)
DRV - [2004/03/06 00:15:34 | 000,647,929 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC52.sys -- (IntelC52)
DRV - [2004/03/06 00:14:42 | 001,233,525 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC51.sys -- (IntelC51)
DRV - [2004/03/06 00:13:38 | 000,037,048 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\mohfilt.sys -- (mohfilt)
DRV - [2003/01/10 18:13:04 | 000,033,588 | ---- | M] (America Online, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wanatw4.sys -- (wanatw) WAN Miniport (ATW)
DRV - [2001/08/17 16:07:44 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2001/08/17 16:07:42 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2001/08/17 16:07:40 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2001/08/17 16:07:36 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2001/08/17 16:07:34 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\symc810.sys -- (symc810)
DRV - [2001/08/17 15:57:38 | 000,016,128 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\MODEMCSA.sys -- (MODEMCSA)
DRV - [2001/08/17 15:52:22 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\ultra.sys -- (ultra)
DRV - [2001/08/17 15:52:20 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2001/08/17 15:52:20 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2001/08/17 15:52:18 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2001/08/17 15:52:16 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2001/08/17 15:52:12 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2001/08/17 15:52:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\asc.sys -- (asc)
DRV - [2001/08/17 15:51:58 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2001/08/17 15:51:56 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2001/08/17 15:51:54 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Boot | Stopped] -- C:\WINDOWS\system32\DRIVERS\cmdide.sys -- (CmdIde)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
 
 
 
O1 HOSTS File: ([2004/08/04 07:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS
O1 - Hosts: 127.0.0.1       localhost
O2 - BHO: (Yahoo! Companion BHO) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No CLSID value found.
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - No CLSID value found.
O3 - HKLM\..\Toolbar: (&Google) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (&RoboForm) - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O3 - HKLM\..\Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKLM\..\Toolbar: (Yahoo! Companion) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (&Google) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (&RoboForm) - {724D43A0-0D85-11D4-9908-00400523E39A} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Yahoo! Companion) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe (Research In Motion Limited)
O4 - HKLM..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe File not found
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [DLBTCATS] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.DLL ()
O4 - HKLM..\Run: [KernelFaultCheck]  File not found
O4 - HKLM..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe File not found
O4 - HKLM..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe File not found
O4 - HKLM..\Run: [PCLEUSBTip] C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe (Pinnacle Systems GmbH)
O4 - HKLM..\Run: [PCMService] C:\Program Files\Dell\Media Experience\PCMService.exe File not found
O4 - HKLM..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe File not found
O4 - HKLM..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe (Analog Devices, Inc.)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [UpdateManager] C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe File not found
O4 - HKLM..\Run: [USB2Check] C:\WINDOWS\System32\PCLECoInst.DLL (Pinnacle Systems)
O4 - HKLM..\Run: [USBToolTip] C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe (Pinnacle Systems GmbH)
O4 - HKCU..\Run: [DriverMax] C:\Program Files\Innovative Solutions\DriverMax\devices.exe (Innovative Solutions)
O4 - HKCU..\Run: [DriverMax_RESTART] C:\Program Files\Innovative Solutions\DriverMax\devices.exe (Innovative Solutions)
O4 - HKCU..\Run: [ISUSPM] C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
O4 - HKCU..\Run: [RoboForm] C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe (Siber Systems)
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder 2009.lnk = C:\WINDOWS\Installer\{C4609419-C11E-4CE6-B369-F3F8A7DDD94C}\Shortcut_EventPlan_E2FBA8F7F7FD4C5EAA7D652BB0CAAA9D.exe (Macrovision Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Customize Menu - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html ()
O8 - Extra context menu item: Fill Forms - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O8 - Extra context menu item: RoboForm Toolbar - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O8 - Extra context menu item: Save Forms - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O9 - Extra Button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O9 - Extra 'Tools' menuitem : Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O9 - Extra Button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O9 - Extra 'Tools' menuitem : Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O9 - Extra Button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O9 - Extra 'Tools' menuitem : RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKCU\..Trusted Domains: aol.com ([objects] * is out of zone range -  5)
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab (StagingUI Object)
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab (MSN Games – Buddy Invite)
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.3.7.cab (DLM Control)
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab (ZonePAChat Object)
O16 - DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} http://zone.msn.com/bingame/zpagames/GAME_UNO1.cab60096.cab (UnoCtrl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab (MSN Games - Installer)
O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} http://zone.msn.com/binframework/v10/StProxy.cab55579.cab (MSN Games – Game Communicator)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5877/mcfscan.cab (McFreeScan Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\avgrsstarter: DllName - avgrsstx.dll - C:\WINDOWS\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O20 - Winlogon\Notify\igfxcui: DllName - igfxsrvc.dll - C:\WINDOWS\System32\igfxsrvc.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Mark\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Mark\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2007/05/26 11:23:22 | 000,000,095 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) -  File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
 
========== Files/Folders - Created Within 30 Days ==========
 
[2010/08/31 07:47:03 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mark\Application Data\Malwarebytes
[2010/08/31 07:46:42 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2010/08/31 07:46:41 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2010/08/31 07:46:41 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2010/08/31 07:46:41 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2010/08/31 07:45:46 | 006,153,376 | ---- | C] (Malwarebytes Corporation                                    ) -- C:\Documents and Settings\Mark\Desktop\mbam-setup-1.46.exe
[2010/08/31 07:25:17 | 000,921,512 | ---- | C] (Symantec Corporation) -- C:\Documents and Settings\Mark\Desktop\Norton_Removal_Tool.exe
[2010/08/31 07:16:53 | 000,446,464 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\TFC.exe
[2010/08/30 13:14:34 | 000,000,000 | RH-D | C] -- C:\Documents and Settings\Mark\Recent
[2010/08/30 05:05:39 | 000,574,976 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
[2010/08/28 05:40:40 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Sun
[2010/08/28 05:40:34 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2010/08/28 05:40:12 | 000,423,656 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\deployJava1.dll
[2010/08/28 05:40:12 | 000,153,376 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaws.exe
[2010/08/28 05:40:12 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaw.exe
[2010/08/28 05:40:12 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\java.exe
[2010/08/28 05:31:02 | 000,053,248 | ---- | C] (Windows XP Bundled build C-Centric Single User) -- C:\WINDOWS\System32\CSVer.dll
[2010/08/28 05:30:30 | 000,000,000 | ---D | C] -- C:\Intel
[2010/08/28 04:13:31 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mark\Local Settings\Application Data\Dell
[2010/08/28 04:07:13 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\PCDr
[2010/08/28 04:05:49 | 000,000,000 | ---D | C] -- C:\Program Files\Dell Support Center
[2010/08/28 04:05:48 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\supportsoft
[2010/08/27 10:52:09 | 000,012,928 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\dot4prt.sys
[2010/08/27 10:51:16 | 000,206,976 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\dot4.sys
[2010/08/26 09:03:11 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\WindowsPowerShell
[2010/08/26 09:03:08 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\winrm
[2010/08/26 09:03:08 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\GroupPolicy
[2010/08/26 09:03:01 | 000,000,000 | -H-D | C] -- C:\WINDOWS\$968930Uinstall_KB968930$
[2010/08/22 15:49:59 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2010/08/22 15:48:09 | 000,000,000 | ---D | C] -- C:\b0520d476c96c40f55
[2010/08/22 14:50:12 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mark\Local Settings\Application Data\PCHealth
[2010/08/21 05:51:48 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2010/08/21 05:38:13 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2010/08/21 05:00:25 | 000,000,000 | ---D | C] -- C:\Program Files\QuickTime
[2010/08/10 05:15:58 | 000,094,208 | ---- | C] (Apple Inc.) -- C:\WINDOWS\System32\QuickTimeVR.qtx
[2010/08/10 05:15:58 | 000,069,632 | ---- | C] (Apple Inc.) -- C:\WINDOWS\System32\QuickTime.qts
[2007/01/30 15:35:00 | 000,397,312 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtiesc.dll
[2007/01/30 15:22:32 | 000,413,696 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtinpa.dll
[2007/01/30 15:17:02 | 000,696,320 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbthbn3.dll
[2004/03/16 16:36:44 | 001,224,704 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtserv.dll
[2004/03/16 16:33:48 | 000,585,728 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtlmpm.dll
[2004/03/16 16:33:38 | 000,421,888 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtcomm.dll
[2004/03/16 16:32:36 | 000,995,328 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtusb1.dll
[2004/03/16 16:26:40 | 000,094,208 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtpplc.dll
[2004/03/16 16:26:34 | 000,643,072 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtpmui.dll
[2004/03/16 16:26:24 | 000,163,840 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtprox.dll
[2004/03/16 16:26:18 | 000,684,032 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtcomc.dll
 
========== Files - Modified Within 30 Days ==========
 
[2010/08/31 08:13:07 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\WPA.DBL
[2010/08/31 08:12:38 | 000,002,499 | ---- | M] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder 2009.lnk
[2010/08/31 08:12:23 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/08/31 08:12:21 | 000,002,048 | --S- | M] () -- C:\WINDOWS\BOOTSTAT.DAT
[2010/08/31 08:11:44 | 003,932,160 | ---- | M] () -- C:\Documents and Settings\Mark\NTUSER.DAT
[2010/08/31 08:11:21 | 000,000,278 | -HS- | M] () -- C:\Documents and Settings\Mark\NTUSER.INI
[2010/08/31 07:46:45 | 000,000,696 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/08/31 07:45:59 | 006,153,376 | ---- | M] (Malwarebytes Corporation                                    ) -- C:\Documents and Settings\Mark\Desktop\mbam-setup-1.46.exe
[2010/08/31 07:36:14 | 006,919,976 | -H-- | M] () -- C:\Documents and Settings\Mark\Local Settings\Application Data\IconCache.db
[2010/08/31 07:25:31 | 000,921,512 | ---- | M] (Symantec Corporation) -- C:\Documents and Settings\Mark\Desktop\Norton_Removal_Tool.exe
[2010/08/31 07:17:07 | 000,446,464 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\TFC.exe
[2010/08/31 07:12:24 | 000,024,576 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\itunes instructions step 2.doc
[2010/08/31 06:57:05 | 000,002,497 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Microsoft Office Word 2003 (2).lnk
[2010/08/31 06:50:36 | 064,128,344 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\incavi.avm
[2010/08/30 15:34:13 | 000,002,137 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/08/30 14:47:28 | 000,640,884 | ---- | M] () -- C:\WINDOWS\System32\PERFH009.DAT
[2010/08/30 14:47:28 | 000,144,940 | ---- | M] () -- C:\WINDOWS\System32\PERFC009.DAT
[2010/08/30 14:47:28 | 000,006,826 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
[2010/08/30 04:49:55 | 000,002,497 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Microsoft Office Word 2003.lnk
[2010/08/29 19:32:50 | 000,000,256 | ---- | M] () -- C:\WINDOWS\System32\pool.bin
[2010/08/29 10:05:34 | 000,000,211 | RHS- | M] () -- C:\BOOT.INI
[2010/08/29 10:05:33 | 000,000,603 | ---- | M] () -- C:\WINDOWS\WIN.INI
[2010/08/29 10:05:33 | 000,000,227 | ---- | M] () -- C:\WINDOWS\SYSTEM.INI
[2010/08/28 06:10:12 | 000,001,507 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AVG Free 9.0.lnk
[2010/08/28 05:46:09 | 000,001,681 | ---- | M] () -- C:\WINDOWS\yahtzee.ini
[2010/08/28 04:07:13 | 000,001,980 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Dell Support Center.lnk
[2010/08/28 03:43:19 | 000,000,005 | ---- | M] () -- C:\WINDOWS\System32\drivers\DELL_DIM_3000.MRK
[2010/08/28 03:43:19 | 000,000,005 | ---- | M] () -- C:\WINDOWS\System32\drivers\1028_DELL_DIM_3000.MRK
[2010/08/27 11:15:24 | 000,001,604 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\QuickTime Player.lnk
[2010/08/26 09:13:32 | 001,081,391 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-26).ipd
[2010/08/23 05:56:42 | 000,000,654 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Dell  Computer Manual.lnk
[2010/08/23 04:46:23 | 000,001,753 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Dell Printer Supplies - Inkjet.lnk
[2010/08/23 04:46:18 | 000,000,676 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Library.lnk
[2010/08/23 04:45:48 | 000,000,782 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Windows Media Player.lnk
[2010/08/23 04:45:41 | 000,000,773 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Yahtzee.lnk
[2010/08/23 04:45:33 | 000,000,671 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Resume.lnk
[2010/08/23 04:45:25 | 000,000,693 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to References.lnk
[2010/08/23 04:45:09 | 000,000,723 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to CURRICULUM_VITAE.lnk
[2010/08/23 03:43:03 | 000,000,951 | ---- | M] () -- C:\Documents and Settings\Mark\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2010/08/23 03:43:03 | 000,000,933 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Spybot - Search & Destroy.lnk
[2010/08/22 19:53:17 | 000,000,820 | ---- | M] () -- C:\WINDOWS\dellstat.ini
[2010/08/22 18:48:34 | 000,000,169 | ---- | M] () -- C:\WINDOWS\RtlRack.ini
[2010/08/22 17:27:09 | 000,001,519 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AvRack.lnk
[2010/08/21 05:53:09 | 000,359,344 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2010/08/21 05:08:31 | 000,001,729 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 8.lnk
[2010/08/21 04:27:17 | 014,463,770 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).cab
[2010/08/21 04:27:01 | 000,795,995 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).ipd
[2010/08/15 20:00:15 | 001,087,977 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-15).ipd
[2010/08/10 05:15:58 | 000,094,208 | ---- | M] (Apple Inc.) -- C:\WINDOWS\System32\QuickTimeVR.qtx
[2010/08/10 05:15:58 | 000,069,632 | ---- | M] (Apple Inc.) -- C:\WINDOWS\System32\QuickTime.qts
 
========== Files Created - No Company Name ==========
 
[2010/08/31 07:46:45 | 000,000,696 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/08/31 07:12:24 | 000,024,576 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\itunes instructions step 2.doc
[2010/08/28 06:10:11 | 000,001,507 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\AVG Free 9.0.lnk
[2010/08/28 04:07:13 | 000,001,980 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Dell Support Center.lnk
[2010/08/28 03:18:47 | 000,002,499 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder 2009.lnk
[2010/08/27 11:15:24 | 000,001,604 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\QuickTime Player.lnk
[2010/08/26 09:13:32 | 001,081,391 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-26).ipd
[2010/08/23 05:56:42 | 000,000,654 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Dell  Computer Manual.lnk
[2010/08/23 04:46:23 | 000,001,753 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Dell Printer Supplies - Inkjet.lnk
[2010/08/23 04:46:18 | 000,000,676 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Library.lnk
[2010/08/23 04:45:48 | 000,000,782 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Windows Media Player.lnk
[2010/08/23 04:45:41 | 000,000,773 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Yahtzee.lnk
[2010/08/23 04:45:33 | 000,000,671 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Resume.lnk
[2010/08/23 04:45:25 | 000,000,693 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to References.lnk
[2010/08/23 04:45:09 | 000,000,723 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to CURRICULUM_VITAE.lnk
[2010/08/23 03:43:03 | 000,000,951 | ---- | C] () -- C:\Documents and Settings\Mark\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2010/08/23 03:43:03 | 000,000,933 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Spybot - Search & Destroy.lnk
[2010/08/22 17:27:09 | 000,001,519 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\AvRack.lnk
[2010/08/21 06:25:51 | 000,002,137 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/08/21 04:27:16 | 014,463,770 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).cab
[2010/08/21 04:26:46 | 000,795,995 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).ipd
[2010/08/15 20:00:15 | 001,087,977 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-15).ipd
[2010/07/29 20:27:27 | 000,000,169 | ---- | C] () -- C:\WINDOWS\RtlRack.ini
[2010/07/29 20:19:44 | 000,147,456 | R--- | C] () -- C:\WINDOWS\System32\RTLCPAPI.dll
[2010/07/29 20:18:56 | 000,000,164 | R--- | C] () -- C:\WINDOWS\avrack.ini
[2010/01/29 18:53:11 | 000,001,681 | ---- | C] () -- C:\WINDOWS\yahtzee.ini
[2010/01/29 18:52:54 | 000,000,126 | ---- | C] () -- C:\WINDOWS\_delis43.ini
[2009/11/08 23:44:14 | 000,344,064 | ---- | C] () -- C:\WINDOWS\System32\dlbtcoin.dll
[2009/11/08 23:44:14 | 000,126,976 | ---- | C] () -- C:\WINDOWS\System32\dlbtsnls.dll
[2009/02/05 20:13:41 | 000,001,343 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\hpzinstall.log
[2008/09/11 20:50:31 | 000,000,002 | ---- | C] () -- C:\WINDOWS\msoffice.ini
[2008/07/15 07:23:00 | 000,000,542 | ---- | C] () -- C:\WINDOWS\Email Removed.INI
[2007/05/26 11:31:13 | 000,153,088 | ---- | C] () -- C:\Program Files\UNWISE.EXE
[2007/05/26 11:23:22 | 000,001,196 | ---- | C] () -- C:\WINDOWS\VFO.INI
[2007/05/13 17:32:21 | 000,061,678 | ---- | C] () -- C:\Documents and Settings\Mark\Application Data\PFP120JPR.{PB
[2007/05/13 17:32:21 | 000,012,358 | ---- | C] () -- C:\Documents and Settings\Mark\Application Data\PFP120JCM.{PB
[2007/02/19 08:20:28 | 000,106,496 | ---- | C] () -- C:\WINDOWS\System32\dlbtinsr.dll
[2007/02/19 08:17:06 | 000,176,128 | ---- | C] () -- C:\WINDOWS\System32\dlbtinsb.dll
[2007/02/19 08:17:00 | 000,086,016 | ---- | C] () -- C:\WINDOWS\System32\dlbtcub.dll
[2007/02/19 08:16:48 | 000,159,744 | ---- | C] () -- C:\WINDOWS\System32\dlbtins.dll
[2007/02/17 13:53:25 | 000,001,751 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\QTSBandwidthCache
[2007/01/22 08:18:28 | 000,069,632 | ---- | C] () -- C:\WINDOWS\System32\dlbtcfg.dll
[2005/11/20 00:01:59 | 000,000,000 | ---- | C] () -- C:\Program Files\Common Files\A
[2005/08/28 11:20:13 | 000,000,127 | ---- | C] () -- C:\Documents and Settings\Mark\Local Settings\Application Data\fusioncache.dat
[2005/05/25 14:07:26 | 000,061,440 | ---- | C] () -- C:\WINDOWS\System32\dlbtcnv4.dll
[2005/05/07 20:59:58 | 000,306,688 | ---- | C] () -- C:\WINDOWS\System32\LFFPX7.DLL
[2005/05/07 20:59:58 | 000,095,232 | ---- | C] () -- C:\WINDOWS\System32\LFKODAK.DLL
[2005/05/07 20:59:36 | 000,044,544 | ---- | C] () -- C:\WINDOWS\System32\gif89.dll
[2005/05/07 20:59:08 | 000,000,062 | ---- | C] () -- C:\WINDOWS\SIERRA.INI
[2005/03/04 12:00:37 | 000,002,772 | ---- | C] () -- C:\WINDOWS\cdPlayer.ini
[2005/01/01 15:25:24 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2004/12/31 00:36:36 | 000,000,820 | ---- | C] () -- C:\WINDOWS\dellstat.ini
[2004/12/28 13:25:27 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2004/12/28 13:16:23 | 000,000,264 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2004/12/28 12:45:40 | 000,000,519 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2004/08/10 15:13:12 | 000,000,882 | ---- | C] () -- C:\WINDOWS\ORUN32.INI
[2004/08/04 07:00:00 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\FXSPERF.INI
[2004/06/14 11:21:46 | 000,036,864 | ---- | C] () -- C:\WINDOWS\System32\dlbtcur.dll
[2004/06/14 11:21:02 | 000,135,168 | ---- | C] () -- C:\WINDOWS\System32\dlbtjswr.dll
[2004/06/14 11:15:48 | 000,073,728 | ---- | C] () -- C:\WINDOWS\System32\dlbtcu.dll
[2004/06/14 11:09:22 | 000,434,176 | ---- | C] () -- C:\WINDOWS\System32\dlbtutil.dll
[2003/10/08 10:09:46 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\dlbtvs.dll
[2003/01/07 16:05:08 | 000,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI
[1980/01/01 02:00:00 | 000,012,288 | ---- | C] () -- C:\WINDOWS\System32\e100bmsg.dll
< End of report >






[quote name='guestolo' date='30 August 2010 - 11:50 PM' timestamp='1283230249' post='471607']
Let's try the following

Please disable SpybotSD TeaTimer, as it may interrupt with any fixes we try
To disable SpybotSD TeaTimer:

Open Spybot and click on Mode and check Advanced Mode
Check yes to next window.
Click on Tools in bottom left hand corner.
Click on Resident icon.
Uncheck Teatimer box.
Click Allow Change box if prompted
Close Spybot

Please download TFC by Old Timer and save it to your desktop.
http://oldtimer.geekstogo.com/TFC.exe
Save any unsaved work. TFC will close ALL open programs including your browser!
Double-click on TFC.exe to run it.
Click the Start button to begin the cleaning process and let it run uninterrupted to completion.
Important! If TFC prompts you to reboot, please do so immediately.

Looks as if you still have remnants of Symantec's from earlier
Download and save to your desktop the NORTON REMOVAL TOOL (http://"http://majorgeeks.com/Norton_Removal_Tool_SymNRT_d4749.html")
Run the tool, follow the prompts, reboot if prompted

Back in Windows
download Malwarebytes' Anti-Malware from Here (http://"http://www.besttechie.net/tools/mbam-setup.exe") or Here (http://"http://www.majorgeeks.com/Malwarebytes_Anti-Malware_d5756.html")
Save the installer to desktop

Double Click mbam-setup.exe to install the application.Extra Note:
If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.

With the log from MBAM, can you again, open OTL.exe and Run a fresh Scan
Post the log that opens please
[/quote]
Title: Dell, Itunes and Locking Up
Post by: guestolo on August 31, 2010, 09:07:57 AM
Can you reboot into safe mode and again try running Norton Removal tool
If you can get it to run, when it's done
reboot back to normal windows and run OTL again, posting the OTL.exe log
Title: Dell, Itunes and Locking Up
Post by: marich51 on August 31, 2010, 10:53:28 AM
I have not been able to get the NR Tool program to run.

[quote name='guestolo' date='31 August 2010 - 09:07 AM' timestamp='1283263677' post='471611']
Can you reboot into safe mode and again try running Norton Removal tool
If you can get it to run, when it's done
reboot back to normal windows and run OTL again, posting the OTL.exe log
[/quote]
Title: Dell, Itunes and Locking Up
Post by: marich51 on August 31, 2010, 01:02:26 PM
[quote name='marich51' date='31 August 2010 - 10:53 AM' timestamp='1283270008' post='471612']
I have not been able to get the NR Tool program to run.
[/quote]
Please excuse my ignorance, but does the Norton Removal Tool just work as a process in the background once it is installed?
Title: Dell, Itunes and Locking Up
Post by: guestolo on August 31, 2010, 09:12:14 PM
You would know if the tool ran, it should prompt you to type some characters in a box then continue with running it
Are you not seeing that point?

If not, are you trying to run it from the download link, or did you try to save it to desktop as I suggested then try running it?

Can I see a fresh log from OTL.exe please, maybe we'll try removing remnants manually, much easier just to have the tool run however

Maybe try deleting NRT, redownload it and try again
Here's a different link to download from
http://fileforum.betanews.com/detail/Norton-Removal-Tool-for-Windows-2000XPVista/1169144666/1
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 01, 2010, 07:29:55 AM
Yes. I am not seeing a dialogue/prompt of any kind.

I did save it to the Desktop and tried running it from there. I also tried the link that you provided to me and I got the same result.

I also began a manual removal process to locate Symantec and NAV threads (I think that they call them that) in the registry using regedit and I deleted those. Those two Sym drivers may not be Symantec files ):.

Thank you for your patience. Please be assured that I do follow your instructions to the letter just as you indicated them in your replies.

Here is the latest log that you requested.

OTL logfile created on: 9/1/2010 8:10:36 AM - Run 3
OTL by OldTimer - Version 3.2.11.0     Folder = C:\Documents and Settings\Mark\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
1,022.00 Mb Total Physical Memory | 510.00 Mb Available Physical Memory | 50.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 82.00% Paging File free
Paging file location(s): C:\pagefile.sys 1536 3072 [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 34.30 Gb Total Space | 12.21 Gb Free Space | 35.61% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
 
Computer Name: D2FNQF61
Current User Name: Mark
Logged in as Administrator.
 
Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard
 
========== Processes (SafeList) ==========
 
PRC - [2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
PRC - [2010/07/27 09:23:33 | 000,921,952 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgemc.exe
PRC - [2010/07/19 15:44:55 | 002,065,760 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgtray.exe
PRC - [2010/07/19 15:44:51 | 000,515,424 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgrsx.exe
PRC - [2010/07/19 15:44:50 | 000,620,896 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgnsx.exe
PRC - [2010/07/19 15:44:47 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe
PRC - [2010/07/19 15:44:40 | 000,723,296 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgcsrvx.exe
PRC - [2010/07/19 15:44:39 | 001,101,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgchsvx.exe
PRC - [2010/06/17 02:24:52 | 000,040,368 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
PRC - [2010/03/01 14:00:34 | 009,216,928 | ---- | M] (Innovative Solutions) -- C:\Program Files\Innovative Solutions\DriverMax\devices.exe
PRC - [2009/11/19 23:29:16 | 000,623,960 | ---- | M] (Research In Motion Limited) -- C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
PRC - [2009/11/07 19:10:33 | 000,160,592 | ---- | M] (Siber Systems) -- C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
PRC - [2009/06/03 14:46:38 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/06/03 14:46:38 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/08/29 16:30:26 | 000,257,880 | ---- | M] (Creative Home) -- C:\Program Files\Creative Home\Hallmark Card Studio 2009\Planner\PLNRnote.exe
PRC - [2008/04/13 20:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/08/30 11:50:42 | 000,205,480 | ---- | M] (Macrovision Corporation) -- C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
PRC - [2007/06/09 20:14:55 | 000,068,856 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2006/01/23 15:42:58 | 000,196,608 | ---- | M] (Pinnacle Systems GmbH) -- C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
PRC - [2006/01/06 21:42:08 | 000,180,269 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files\Common Files\Real\Update_OB\realsched.exe
PRC - [2004/10/14 14:42:54 | 001,404,928 | ---- | M] (Analog Devices, Inc.) -- C:\Program Files\Analog Devices\Core\smax4pnp.exe
 
 
========== Modules (SafeList) ==========
 
MOD - [2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
MOD - [2008/04/13 20:10:20 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\SYSTEM32\msscript.ocx
 
 
========== Win32 Services (SafeList) ==========
 
SRV - File not found [Disabled | Stopped] -- C:\WINDOWS\System32\hidserv.dll -- (HidServ)
SRV - File not found [Disabled | Stopped] -- C:\Program Files\Creative\Shared Files\CTDevSrv.exe -- (CTDevice_Srv)
SRV - File not found [On_Demand | Stopped] -- C:\WINDOWS\System32\appmgmts.dll -- (AppMgmt)
SRV - [2010/07/27 09:23:33 | 000,921,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgemc.exe -- (avg9emc)
SRV - [2010/07/19 15:44:47 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2010/06/10 21:03:08 | 000,144,176 | ---- | M] (Apple Inc.) [Disabled | Stopped] -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2010/03/18 16:47:22 | 000,035,160 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\aspnet_state.exe -- (aspnet_state)
SRV - [2010/03/18 13:16:28 | 000,753,504 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe -- (WPFFontCache_v0400)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/03 14:46:38 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2007/06/07 01:50:14 | 000,538,096 | ---- | M] ( ) [Disabled | Stopped] -- C:\WINDOWS\System32\DLBTcoms.exe -- (dlbt_device)
 
 
========== Driver Services (SafeList) ==========
 
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\SymIM.sys -- (SymIMMP)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\SymIM.sys -- (SymIM)
DRV - [2010/07/19 15:44:54 | 000,243,024 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgtdix.sys -- (AvgTdiX)
DRV - [2010/07/19 15:44:41 | 000,216,400 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgldx86.sys -- (AvgLdx86)
DRV - [2010/06/06 17:38:58 | 000,029,584 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgmfx86.sys -- (AvgMfx86)
DRV - [2008/09/24 10:40:22 | 004,122,368 | R--- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\ALCXWDM.SYS -- (ALCXWDM) Service for Realtek AC97 Audio (WDM)
DRV - [2008/04/13 14:36:39 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2008/04/13 14:36:39 | 000,040,960 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2007/06/27 14:42:00 | 000,207,488 | R--- | M] (VIA Technologies, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\vinyl97.sys -- (VIAudio) Vinyl AC'97 Audio Controller (WDM)
DRV - [2005/12/21 10:14:52 | 000,100,957 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emDevice.sys -- (DCamUSBEMPIA)
DRV - [2005/12/21 10:14:52 | 000,019,712 | ---- | M] (Pinnacle Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emAudio.sys -- (emAudio)
DRV - [2005/12/21 10:14:52 | 000,005,245 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emFilter.sys -- (FiltUSBEMPIA)
DRV - [2005/12/21 10:14:52 | 000,004,493 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emScan.sys -- (ScanUSBEMPIA)
DRV - [2005/06/02 18:28:38 | 000,171,008 | ---- | M] (Pinnacle Systems GmbH) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\MarvinBus.sys -- (MarvinBus)
DRV - [2005/02/09 11:59:00 | 000,014,165 | ---- | M] (Pinnacle Systems GmbH) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\Pclepci.sys -- (PCLEPCI)
DRV - [2004/09/17 09:02:54 | 000,732,928 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\senfilt.sys -- (senfilt)
DRV - [2004/08/04 00:29:56 | 001,897,408 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\NV4_MINI.SYS -- (nv)
DRV - [2004/06/16 00:52:40 | 000,061,157 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC53.sys -- (IntelC53)
DRV - [2004/03/06 00:15:34 | 000,647,929 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC52.sys -- (IntelC52)
DRV - [2004/03/06 00:14:42 | 001,233,525 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC51.sys -- (IntelC51)
DRV - [2004/03/06 00:13:38 | 000,037,048 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\mohfilt.sys -- (mohfilt)
DRV - [2003/01/10 18:13:04 | 000,033,588 | ---- | M] (America Online, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wanatw4.sys -- (wanatw) WAN Miniport (ATW)
DRV - [2001/08/17 16:07:44 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2001/08/17 16:07:42 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2001/08/17 16:07:40 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2001/08/17 16:07:36 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2001/08/17 16:07:34 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\symc810.sys -- (symc810)
DRV - [2001/08/17 15:57:38 | 000,016,128 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\MODEMCSA.sys -- (MODEMCSA)
DRV - [2001/08/17 15:52:22 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ultra.sys -- (ultra)
DRV - [2001/08/17 15:52:20 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2001/08/17 15:52:20 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2001/08/17 15:52:18 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2001/08/17 15:52:16 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2001/08/17 15:52:12 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2001/08/17 15:52:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\asc.sys -- (asc)
DRV - [2001/08/17 15:51:58 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2001/08/17 15:51:56 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2001/08/17 15:51:54 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\cmdide.sys -- (CmdIde)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
 
 
 
O1 HOSTS File: ([2004/08/04 07:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS
O1 - Hosts: 127.0.0.1       localhost
O2 - BHO: (Yahoo! Companion BHO) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No CLSID value found.
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - No CLSID value found.
O3 - HKLM\..\Toolbar: (&Google) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (&RoboForm) - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O3 - HKLM\..\Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKLM\..\Toolbar: (Yahoo! Companion) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (&Google) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (&RoboForm) - {724D43A0-0D85-11D4-9908-00400523E39A} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Yahoo! Companion) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe (Research In Motion Limited)
O4 - HKLM..\Run: [ccApp] C:\Program Files\Common Files\Symantec Shared\ccApp.exe File not found
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [DLBTCATS] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.DLL ()
O4 - HKLM..\Run: [KernelFaultCheck]  File not found
O4 - HKLM..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe File not found
O4 - HKLM..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe File not found
O4 - HKLM..\Run: [PCLEUSBTip] C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe (Pinnacle Systems GmbH)
O4 - HKLM..\Run: [PCMService] C:\Program Files\Dell\Media Experience\PCMService.exe File not found
O4 - HKLM..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe File not found
O4 - HKLM..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe (Analog Devices, Inc.)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [UpdateManager] C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe File not found
O4 - HKLM..\Run: [USB2Check] C:\WINDOWS\System32\PCLECoInst.DLL (Pinnacle Systems)
O4 - HKLM..\Run: [USBToolTip] C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe (Pinnacle Systems GmbH)
O4 - HKCU..\Run: [DriverMax] C:\Program Files\Innovative Solutions\DriverMax\devices.exe (Innovative Solutions)
O4 - HKCU..\Run: [DriverMax_RESTART] C:\Program Files\Innovative Solutions\DriverMax\devices.exe (Innovative Solutions)
O4 - HKCU..\Run: [ISUSPM] C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
O4 - HKCU..\Run: [RoboForm] C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe (Siber Systems)
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder 2009.lnk = C:\WINDOWS\Installer\{C4609419-C11E-4CE6-B369-F3F8A7DDD94C}\Shortcut_EventPlan_E2FBA8F7F7FD4C5EAA7D652BB0CAAA9D.exe (Macrovision Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Customize Menu - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html ()
O8 - Extra context menu item: Fill Forms - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O8 - Extra context menu item: RoboForm Toolbar - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O8 - Extra context menu item: Save Forms - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O9 - Extra Button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O9 - Extra 'Tools' menuitem : Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O9 - Extra Button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O9 - Extra 'Tools' menuitem : Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O9 - Extra Button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O9 - Extra 'Tools' menuitem : RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKCU\..Trusted Domains: aol.com ([objects] * is out of zone range -  5)
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab (StagingUI Object)
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab (MSN Games – Buddy Invite)
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.3.7.cab (DLM Control)
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab (ZonePAChat Object)
O16 - DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} http://zone.msn.com/bingame/zpagames/GAME_UNO1.cab60096.cab (UnoCtrl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab (MSN Games - Installer)
O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} http://zone.msn.com/binframework/v10/StProxy.cab55579.cab (MSN Games – Game Communicator)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5877/mcfscan.cab (McFreeScan Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\avgrsstarter: DllName - avgrsstx.dll - C:\WINDOWS\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O20 - Winlogon\Notify\igfxcui: DllName - igfxsrvc.dll - C:\WINDOWS\System32\igfxsrvc.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Mark\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Mark\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2007/05/26 11:23:22 | 000,000,095 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) -  File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
 
========== Files/Folders - Created Within 30 Days ==========
 
[2010/09/01 07:45:02 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mark\Desktop\Norton_Removal_Tool
[2010/09/01 07:39:52 | 000,000,000 | ---D | C] -- C:\Program Files\7-Zip
[2010/09/01 07:26:32 | 000,921,512 | ---- | C] (Symantec Corporation) -- C:\Documents and Settings\Mark\Desktop\Norton_Removal_Tool.exe
[2010/08/31 15:24:26 | 000,012,160 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\mouhid.sys
[2010/08/31 13:15:27 | 000,000,000 | RH-D | C] -- C:\Documents and Settings\Mark\Recent
[2010/08/31 07:47:03 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mark\Application Data\Malwarebytes
[2010/08/31 07:46:42 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2010/08/31 07:46:41 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2010/08/31 07:46:41 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2010/08/31 07:46:41 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2010/08/31 07:45:46 | 006,153,376 | ---- | C] (Malwarebytes Corporation                                    ) -- C:\Documents and Settings\Mark\Desktop\mbam-setup-1.46.exe
[2010/08/31 07:16:53 | 000,446,464 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\TFC.exe
[2010/08/30 05:05:39 | 000,574,976 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
[2010/08/28 05:40:40 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Sun
[2010/08/28 05:40:34 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2010/08/28 05:40:12 | 000,423,656 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\deployJava1.dll
[2010/08/28 05:40:12 | 000,153,376 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaws.exe
[2010/08/28 05:40:12 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaw.exe
[2010/08/28 05:40:12 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\java.exe
[2010/08/28 05:31:02 | 000,053,248 | ---- | C] (Windows XP Bundled build C-Centric Single User) -- C:\WINDOWS\System32\CSVer.dll
[2010/08/28 05:30:30 | 000,000,000 | ---D | C] -- C:\Intel
[2010/08/28 04:13:31 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mark\Local Settings\Application Data\Dell
[2010/08/28 04:07:13 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\PCDr
[2010/08/28 04:05:49 | 000,000,000 | ---D | C] -- C:\Program Files\Dell Support Center
[2010/08/28 04:05:48 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\supportsoft
[2010/08/27 10:52:09 | 000,012,928 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\dot4prt.sys
[2010/08/27 10:51:16 | 000,206,976 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\dot4.sys
[2010/08/26 09:03:11 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\WindowsPowerShell
[2010/08/26 09:03:08 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\winrm
[2010/08/26 09:03:08 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\GroupPolicy
[2010/08/26 09:03:01 | 000,000,000 | -H-D | C] -- C:\WINDOWS\$968930Uinstall_KB968930$
[2010/08/22 15:49:59 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2010/08/22 15:48:09 | 000,000,000 | ---D | C] -- C:\b0520d476c96c40f55
[2010/08/22 14:50:12 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mark\Local Settings\Application Data\PCHealth
[2010/08/21 05:51:48 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2010/08/21 05:38:13 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2010/08/21 05:00:25 | 000,000,000 | ---D | C] -- C:\Program Files\QuickTime
[2010/08/10 05:15:58 | 000,094,208 | ---- | C] (Apple Inc.) -- C:\WINDOWS\System32\QuickTimeVR.qtx
[2010/08/10 05:15:58 | 000,069,632 | ---- | C] (Apple Inc.) -- C:\WINDOWS\System32\QuickTime.qts
[2007/01/30 15:35:00 | 000,397,312 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtiesc.dll
[2007/01/30 15:22:32 | 000,413,696 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtinpa.dll
[2007/01/30 15:17:02 | 000,696,320 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbthbn3.dll
[2004/03/16 16:36:44 | 001,224,704 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtserv.dll
[2004/03/16 16:33:48 | 000,585,728 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtlmpm.dll
[2004/03/16 16:33:38 | 000,421,888 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtcomm.dll
[2004/03/16 16:32:36 | 000,995,328 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtusb1.dll
[2004/03/16 16:26:40 | 000,094,208 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtpplc.dll
[2004/03/16 16:26:34 | 000,643,072 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtpmui.dll
[2004/03/16 16:26:24 | 000,163,840 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtprox.dll
[2004/03/16 16:26:18 | 000,684,032 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtcomc.dll
 
========== Files - Modified Within 30 Days ==========
 
[2010/09/01 08:07:51 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\WPA.DBL
[2010/09/01 08:07:22 | 000,002,499 | ---- | M] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder 2009.lnk
[2010/09/01 08:07:08 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/09/01 08:07:06 | 000,002,048 | --S- | M] () -- C:\WINDOWS\BOOTSTAT.DAT
[2010/09/01 08:06:29 | 003,932,160 | ---- | M] () -- C:\Documents and Settings\Mark\NTUSER.DAT
[2010/09/01 08:06:22 | 000,000,278 | -HS- | M] () -- C:\Documents and Settings\Mark\NTUSER.INI
[2010/09/01 08:06:12 | 004,309,572 | -H-- | M] () -- C:\Documents and Settings\Mark\Local Settings\Application Data\IconCache.db
[2010/09/01 07:39:20 | 001,081,057 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\7z915.exe
[2010/09/01 07:26:33 | 000,921,512 | ---- | M] (Symantec Corporation) -- C:\Documents and Settings\Mark\Desktop\Norton_Removal_Tool.exe
[2010/09/01 07:16:24 | 064,153,839 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\incavi.avm
[2010/08/31 19:05:56 | 000,002,137 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/08/31 07:46:45 | 000,000,696 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/08/31 07:45:59 | 006,153,376 | ---- | M] (Malwarebytes Corporation                                    ) -- C:\Documents and Settings\Mark\Desktop\mbam-setup-1.46.exe
[2010/08/31 07:17:07 | 000,446,464 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\TFC.exe
[2010/08/31 07:12:24 | 000,024,576 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\itunes instructions step 2.doc
[2010/08/31 06:57:05 | 000,002,497 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Microsoft Office Word 2003 (2).lnk
[2010/08/30 14:47:28 | 000,640,884 | ---- | M] () -- C:\WINDOWS\System32\PERFH009.DAT
[2010/08/30 14:47:28 | 000,144,940 | ---- | M] () -- C:\WINDOWS\System32\PERFC009.DAT
[2010/08/30 14:47:28 | 000,006,826 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
[2010/08/30 04:49:55 | 000,002,497 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Microsoft Office Word 2003.lnk
[2010/08/29 19:32:50 | 000,000,256 | ---- | M] () -- C:\WINDOWS\System32\pool.bin
[2010/08/29 10:05:34 | 000,000,211 | RHS- | M] () -- C:\BOOT.INI
[2010/08/29 10:05:33 | 000,000,603 | ---- | M] () -- C:\WINDOWS\WIN.INI
[2010/08/29 10:05:33 | 000,000,227 | ---- | M] () -- C:\WINDOWS\SYSTEM.INI
[2010/08/28 06:10:12 | 000,001,507 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AVG Free 9.0.lnk
[2010/08/28 05:46:09 | 000,001,681 | ---- | M] () -- C:\WINDOWS\yahtzee.ini
[2010/08/28 04:07:13 | 000,001,980 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Dell Support Center.lnk
[2010/08/28 03:43:19 | 000,000,005 | ---- | M] () -- C:\WINDOWS\System32\drivers\DELL_DIM_3000.MRK
[2010/08/28 03:43:19 | 000,000,005 | ---- | M] () -- C:\WINDOWS\System32\drivers\1028_DELL_DIM_3000.MRK
[2010/08/27 11:15:24 | 000,001,604 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\QuickTime Player.lnk
[2010/08/26 09:13:32 | 001,081,391 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-26).ipd
[2010/08/23 05:56:42 | 000,000,654 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Dell  Computer Manual.lnk
[2010/08/23 04:46:23 | 000,001,753 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Dell Printer Supplies - Inkjet.lnk
[2010/08/23 04:46:18 | 000,000,676 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Library.lnk
[2010/08/23 04:45:48 | 000,000,782 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Windows Media Player.lnk
[2010/08/23 04:45:41 | 000,000,773 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Yahtzee.lnk
[2010/08/23 04:45:33 | 000,000,671 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Resume.lnk
[2010/08/23 04:45:25 | 000,000,693 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to References.lnk
[2010/08/23 04:45:09 | 000,000,723 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to CURRICULUM_VITAE.lnk
[2010/08/23 03:43:03 | 000,000,951 | ---- | M] () -- C:\Documents and Settings\Mark\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2010/08/23 03:43:03 | 000,000,933 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Spybot - Search & Destroy.lnk
[2010/08/22 19:53:17 | 000,000,820 | ---- | M] () -- C:\WINDOWS\dellstat.ini
[2010/08/22 18:48:34 | 000,000,169 | ---- | M] () -- C:\WINDOWS\RtlRack.ini
[2010/08/22 17:27:09 | 000,001,519 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AvRack.lnk
[2010/08/21 05:53:09 | 000,359,344 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2010/08/21 05:08:31 | 000,001,729 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 8.lnk
[2010/08/21 04:27:17 | 014,463,770 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).cab
[2010/08/21 04:27:01 | 000,795,995 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).ipd
[2010/08/15 20:00:15 | 001,087,977 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-15).ipd
[2010/08/10 05:15:58 | 000,094,208 | ---- | M] (Apple Inc.) -- C:\WINDOWS\System32\QuickTimeVR.qtx
[2010/08/10 05:15:58 | 000,069,632 | ---- | M] (Apple Inc.) -- C:\WINDOWS\System32\QuickTime.qts
 
========== Files Created - No Company Name ==========
 
[2010/09/01 07:39:18 | 001,081,057 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\7z915.exe
[2010/08/31 07:46:45 | 000,000,696 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/08/31 07:12:24 | 000,024,576 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\itunes instructions step 2.doc
[2010/08/28 06:10:11 | 000,001,507 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\AVG Free 9.0.lnk
[2010/08/28 04:07:13 | 000,001,980 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Dell Support Center.lnk
[2010/08/28 03:18:47 | 000,002,499 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder 2009.lnk
[2010/08/27 11:15:24 | 000,001,604 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\QuickTime Player.lnk
[2010/08/26 09:13:32 | 001,081,391 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-26).ipd
[2010/08/23 05:56:42 | 000,000,654 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Dell  Computer Manual.lnk
[2010/08/23 04:46:23 | 000,001,753 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Dell Printer Supplies - Inkjet.lnk
[2010/08/23 04:46:18 | 000,000,676 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Library.lnk
[2010/08/23 04:45:48 | 000,000,782 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Windows Media Player.lnk
[2010/08/23 04:45:41 | 000,000,773 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Yahtzee.lnk
[2010/08/23 04:45:33 | 000,000,671 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Resume.lnk
[2010/08/23 04:45:25 | 000,000,693 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to References.lnk
[2010/08/23 04:45:09 | 000,000,723 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to CURRICULUM_VITAE.lnk
[2010/08/23 03:43:03 | 000,000,951 | ---- | C] () -- C:\Documents and Settings\Mark\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2010/08/23 03:43:03 | 000,000,933 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Spybot - Search & Destroy.lnk
[2010/08/22 17:27:09 | 000,001,519 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\AvRack.lnk
[2010/08/21 06:25:51 | 000,002,137 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/08/21 04:27:16 | 014,463,770 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).cab
[2010/08/21 04:26:46 | 000,795,995 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).ipd
[2010/08/15 20:00:15 | 001,087,977 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-15).ipd
[2010/07/29 20:27:27 | 000,000,169 | ---- | C] () -- C:\WINDOWS\RtlRack.ini
[2010/07/29 20:19:44 | 000,147,456 | R--- | C] () -- C:\WINDOWS\System32\RTLCPAPI.dll
[2010/07/29 20:18:56 | 000,000,164 | R--- | C] () -- C:\WINDOWS\avrack.ini
[2010/01/29 18:53:11 | 000,001,681 | ---- | C] () -- C:\WINDOWS\yahtzee.ini
[2010/01/29 18:52:54 | 000,000,126 | ---- | C] () -- C:\WINDOWS\_delis43.ini
[2009/11/08 23:44:14 | 000,344,064 | ---- | C] () -- C:\WINDOWS\System32\dlbtcoin.dll
[2009/11/08 23:44:14 | 000,126,976 | ---- | C] () -- C:\WINDOWS\System32\dlbtsnls.dll
[2009/02/05 20:13:41 | 000,001,343 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\hpzinstall.log
[2008/09/11 20:50:31 | 000,000,002 | ---- | C] () -- C:\WINDOWS\msoffice.ini
[2008/07/15 07:23:00 | 000,000,542 | ---- | C] () -- C:\WINDOWS\Email Removed.INI
[2007/05/26 11:31:13 | 000,153,088 | ---- | C] () -- C:\Program Files\UNWISE.EXE
[2007/05/26 11:23:22 | 000,001,196 | ---- | C] () -- C:\WINDOWS\VFO.INI
[2007/05/13 17:32:21 | 000,061,678 | ---- | C] () -- C:\Documents and Settings\Mark\Application Data\PFP120JPR.{PB
[2007/05/13 17:32:21 | 000,012,358 | ---- | C] () -- C:\Documents and Settings\Mark\Application Data\PFP120JCM.{PB
[2007/02/19 08:20:28 | 000,106,496 | ---- | C] () -- C:\WINDOWS\System32\dlbtinsr.dll
[2007/02/19 08:17:06 | 000,176,128 | ---- | C] () -- C:\WINDOWS\System32\dlbtinsb.dll
[2007/02/19 08:17:00 | 000,086,016 | ---- | C] () -- C:\WINDOWS\System32\dlbtcub.dll
[2007/02/19 08:16:48 | 000,159,744 | ---- | C] () -- C:\WINDOWS\System32\dlbtins.dll
[2007/02/17 13:53:25 | 000,001,751 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\QTSBandwidthCache
[2007/01/22 08:18:28 | 000,069,632 | ---- | C] () -- C:\WINDOWS\System32\dlbtcfg.dll
[2005/11/20 00:01:59 | 000,000,000 | ---- | C] () -- C:\Program Files\Common Files\A
[2005/08/28 11:20:13 | 000,000,127 | ---- | C] () -- C:\Documents and Settings\Mark\Local Settings\Application Data\fusioncache.dat
[2005/05/25 14:07:26 | 000,061,440 | ---- | C] () -- C:\WINDOWS\System32\dlbtcnv4.dll
[2005/05/07 20:59:58 | 000,306,688 | ---- | C] () -- C:\WINDOWS\System32\LFFPX7.DLL
[2005/05/07 20:59:58 | 000,095,232 | ---- | C] () -- C:\WINDOWS\System32\LFKODAK.DLL
[2005/05/07 20:59:36 | 000,044,544 | ---- | C] () -- C:\WINDOWS\System32\gif89.dll
[2005/05/07 20:59:08 | 000,000,062 | ---- | C] () -- C:\WINDOWS\SIERRA.INI
[2005/03/04 12:00:37 | 000,002,772 | ---- | C] () -- C:\WINDOWS\cdPlayer.ini
[2005/01/01 15:25:24 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2004/12/31 00:36:36 | 000,000,820 | ---- | C] () -- C:\WINDOWS\dellstat.ini
[2004/12/28 13:25:27 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2004/12/28 13:16:23 | 000,000,264 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2004/12/28 12:45:40 | 000,000,519 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2004/08/10 15:13:12 | 000,000,882 | ---- | C] () -- C:\WINDOWS\ORUN32.INI
[2004/08/04 07:00:00 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\FXSPERF.INI
[2004/06/14 11:21:46 | 000,036,864 | ---- | C] () -- C:\WINDOWS\System32\dlbtcur.dll
[2004/06/14 11:21:02 | 000,135,168 | ---- | C] () -- C:\WINDOWS\System32\dlbtjswr.dll
[2004/06/14 11:15:48 | 000,073,728 | ---- | C] () -- C:\WINDOWS\System32\dlbtcu.dll
[2004/06/14 11:09:22 | 000,434,176 | ---- | C] () -- C:\WINDOWS\System32\dlbtutil.dll
[2003/10/08 10:09:46 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\dlbtvs.dll
[2003/01/07 16:05:08 | 000,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI
[1980/01/01 02:00:00 | 000,012,288 | ---- | C] () -- C:\WINDOWS\System32\e100bmsg.dll
< End of report >

[quote name='guestolo' date='31 August 2010 - 09:12 PM' timestamp='1283307134' post='471624']
You would know if the tool ran, it should prompt you to type some characters in a box then continue with running it
Are you not seeing that point?

If not, are you trying to run it from the download link, or did you try to save it to desktop as I suggested then try running it?

Can I see a fresh log from OTL.exe please, maybe we'll try removing remnants manually, much easier just to have the tool run however

Maybe try deleting NRT, redownload it and try again
Here's a different link to download from
http://fileforum.betanews.com/detail/Norton-Removal-Tool-for-Windows-2000XPVista/1169144666/1
[/quote]
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 01, 2010, 07:08:46 PM
I ran through the process that is listed at http://www.askdavetaylor.com/how_to_fully_remove_norton_from_pc.html
Does that process seem sound to you? I also played a few songs from ITunes. The program still "stalls". The only difference is how many songs that I can play before it locks up. I have not accessed ITunes folder since I finalized the davetaylor procedure though. I could not find any references to Norton or Symantec except three articles that I had saved in my Favorites Folder.

I will also run another OTL log and post it below:

OTL logfile created on: 9/1/2010 8:00:38 PM - Run 4
OTL by OldTimer - Version 3.2.11.0     Folder = C:\Documents and Settings\Mark\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
1,022.00 Mb Total Physical Memory | 420.00 Mb Available Physical Memory | 41.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 79.00% Paging File free
Paging file location(s): C:\pagefile.sys 1536 3072 [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 34.30 Gb Total Space | 12.28 Gb Free Space | 35.80% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
 
Computer Name: D2FNQF61
Current User Name: Mark
Logged in as Administrator.
 
Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard
 
========== Processes (SafeList) ==========
 
PRC - [2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
PRC - [2010/07/27 09:23:33 | 000,921,952 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgemc.exe
PRC - [2010/07/19 15:44:55 | 002,065,760 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgtray.exe
PRC - [2010/07/19 15:44:51 | 000,515,424 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgrsx.exe
PRC - [2010/07/19 15:44:50 | 000,620,896 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgnsx.exe
PRC - [2010/07/19 15:44:47 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe
PRC - [2010/07/19 15:44:40 | 000,723,296 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgcsrvx.exe
PRC - [2010/07/19 15:44:39 | 001,101,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgchsvx.exe
PRC - [2010/03/01 14:00:34 | 009,216,928 | ---- | M] (Innovative Solutions) -- C:\Program Files\Innovative Solutions\DriverMax\devices.exe
PRC - [2009/11/19 23:29:16 | 000,623,960 | ---- | M] (Research In Motion Limited) -- C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
PRC - [2009/11/07 19:10:33 | 000,160,592 | ---- | M] (Siber Systems) -- C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
PRC - [2009/06/03 14:46:38 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/06/03 14:46:38 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/08/29 16:30:26 | 000,257,880 | ---- | M] (Creative Home) -- C:\Program Files\Creative Home\Hallmark Card Studio 2009\Planner\PLNRnote.exe
PRC - [2008/04/13 20:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/08/30 11:50:42 | 000,205,480 | ---- | M] (Macrovision Corporation) -- C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
PRC - [2007/06/09 20:14:55 | 000,068,856 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2006/01/23 15:42:58 | 000,196,608 | ---- | M] (Pinnacle Systems GmbH) -- C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
PRC - [2006/01/06 21:42:08 | 000,180,269 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files\Common Files\Real\Update_OB\realsched.exe
PRC - [2004/10/14 14:42:54 | 001,404,928 | ---- | M] (Analog Devices, Inc.) -- C:\Program Files\Analog Devices\Core\smax4pnp.exe
 
 
========== Modules (SafeList) ==========
 
MOD - [2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
MOD - [2008/04/13 20:10:20 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\SYSTEM32\msscript.ocx
 
 
========== Win32 Services (SafeList) ==========
 
SRV - File not found [Disabled | Stopped] -- C:\WINDOWS\System32\hidserv.dll -- (HidServ)
SRV - File not found [Disabled | Stopped] -- C:\Program Files\Creative\Shared Files\CTDevSrv.exe -- (CTDevice_Srv)
SRV - File not found [On_Demand | Stopped] -- C:\WINDOWS\System32\appmgmts.dll -- (AppMgmt)
SRV - [2010/07/27 09:23:33 | 000,921,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgemc.exe -- (avg9emc)
SRV - [2010/07/19 15:44:47 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2010/06/10 21:03:08 | 000,144,176 | ---- | M] (Apple Inc.) [Disabled | Stopped] -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2010/03/18 16:47:22 | 000,035,160 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\aspnet_state.exe -- (aspnet_state)
SRV - [2010/03/18 13:16:28 | 000,753,504 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe -- (WPFFontCache_v0400)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/03 14:46:38 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2007/06/07 01:50:14 | 000,538,096 | ---- | M] ( ) [Disabled | Stopped] -- C:\WINDOWS\System32\DLBTcoms.exe -- (dlbt_device)
 
 
========== Driver Services (SafeList) ==========
 
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\SymIM.sys -- (SymIMMP)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\SymIM.sys -- (SymIM)
DRV - [2010/07/19 15:44:54 | 000,243,024 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgtdix.sys -- (AvgTdiX)
DRV - [2010/07/19 15:44:41 | 000,216,400 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgldx86.sys -- (AvgLdx86)
DRV - [2010/06/06 17:38:58 | 000,029,584 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgmfx86.sys -- (AvgMfx86)
DRV - [2008/09/24 10:40:22 | 004,122,368 | R--- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\ALCXWDM.SYS -- (ALCXWDM) Service for Realtek AC97 Audio (WDM)
DRV - [2008/04/13 14:36:39 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2008/04/13 14:36:39 | 000,040,960 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2007/06/27 14:42:00 | 000,207,488 | R--- | M] (VIA Technologies, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\vinyl97.sys -- (VIAudio) Vinyl AC'97 Audio Controller (WDM)
DRV - [2005/12/21 10:14:52 | 000,100,957 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emDevice.sys -- (DCamUSBEMPIA)
DRV - [2005/12/21 10:14:52 | 000,019,712 | ---- | M] (Pinnacle Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emAudio.sys -- (emAudio)
DRV - [2005/12/21 10:14:52 | 000,005,245 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emFilter.sys -- (FiltUSBEMPIA)
DRV - [2005/12/21 10:14:52 | 000,004,493 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emScan.sys -- (ScanUSBEMPIA)
DRV - [2005/06/02 18:28:38 | 000,171,008 | ---- | M] (Pinnacle Systems GmbH) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\MarvinBus.sys -- (MarvinBus)
DRV - [2005/02/09 11:59:00 | 000,014,165 | ---- | M] (Pinnacle Systems GmbH) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\Pclepci.sys -- (PCLEPCI)
DRV - [2004/09/17 09:02:54 | 000,732,928 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\senfilt.sys -- (senfilt)
DRV - [2004/08/04 00:29:56 | 001,897,408 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\NV4_MINI.SYS -- (nv)
DRV - [2004/06/16 00:52:40 | 000,061,157 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC53.sys -- (IntelC53)
DRV - [2004/03/06 00:15:34 | 000,647,929 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC52.sys -- (IntelC52)
DRV - [2004/03/06 00:14:42 | 001,233,525 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC51.sys -- (IntelC51)
DRV - [2004/03/06 00:13:38 | 000,037,048 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\mohfilt.sys -- (mohfilt)
DRV - [2003/01/10 18:13:04 | 000,033,588 | ---- | M] (America Online, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wanatw4.sys -- (wanatw) WAN Miniport (ATW)
DRV - [2001/08/17 16:07:44 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2001/08/17 16:07:42 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2001/08/17 16:07:40 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2001/08/17 16:07:36 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2001/08/17 16:07:34 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\symc810.sys -- (symc810)
DRV - [2001/08/17 15:57:38 | 000,016,128 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\MODEMCSA.sys -- (MODEMCSA)
DRV - [2001/08/17 15:52:22 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ultra.sys -- (ultra)
DRV - [2001/08/17 15:52:20 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2001/08/17 15:52:20 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2001/08/17 15:52:18 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2001/08/17 15:52:16 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2001/08/17 15:52:12 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2001/08/17 15:52:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\asc.sys -- (asc)
DRV - [2001/08/17 15:51:58 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2001/08/17 15:51:56 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2001/08/17 15:51:54 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\cmdide.sys -- (CmdIde)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
 
 
 
O1 HOSTS File: ([2004/08/04 07:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS
O1 - Hosts: 127.0.0.1       localhost
O2 - BHO: (Yahoo! Companion BHO) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No CLSID value found.
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - No CLSID value found.
O3 - HKLM\..\Toolbar: (&Google) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (&RoboForm) - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O3 - HKLM\..\Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKLM\..\Toolbar: (Yahoo! Companion) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (&Google) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (&RoboForm) - {724D43A0-0D85-11D4-9908-00400523E39A} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Yahoo! Companion) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe (Research In Motion Limited)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [DLBTCATS] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.DLL ()
O4 - HKLM..\Run: [KernelFaultCheck]  File not found
O4 - HKLM..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe File not found
O4 - HKLM..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe File not found
O4 - HKLM..\Run: [PCLEUSBTip] C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe (Pinnacle Systems GmbH)
O4 - HKLM..\Run: [PCMService] C:\Program Files\Dell\Media Experience\PCMService.exe File not found
O4 - HKLM..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe File not found
O4 - HKLM..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe (Analog Devices, Inc.)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [UpdateManager] C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe File not found
O4 - HKLM..\Run: [USB2Check] C:\WINDOWS\System32\PCLECoInst.DLL (Pinnacle Systems)
O4 - HKLM..\Run: [USBToolTip] C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe (Pinnacle Systems GmbH)
O4 - HKCU..\Run: [DriverMax] C:\Program Files\Innovative Solutions\DriverMax\devices.exe (Innovative Solutions)
O4 - HKCU..\Run: [DriverMax_RESTART] C:\Program Files\Innovative Solutions\DriverMax\devices.exe (Innovative Solutions)
O4 - HKCU..\Run: [ISUSPM] C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
O4 - HKCU..\Run: [RoboForm] C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe (Siber Systems)
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder 2009.lnk = C:\WINDOWS\Installer\{C4609419-C11E-4CE6-B369-F3F8A7DDD94C}\Shortcut_EventPlan_E2FBA8F7F7FD4C5EAA7D652BB0CAAA9D.exe (Macrovision Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Customize Menu - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html ()
O8 - Extra context menu item: Fill Forms - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O8 - Extra context menu item: RoboForm Toolbar - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O8 - Extra context menu item: Save Forms - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O9 - Extra Button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O9 - Extra 'Tools' menuitem : Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O9 - Extra Button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O9 - Extra 'Tools' menuitem : Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O9 - Extra Button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O9 - Extra 'Tools' menuitem : RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKCU\..Trusted Domains: aol.com ([objects] * is out of zone range -  5)
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab (StagingUI Object)
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab (MSN Games – Buddy Invite)
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.3.7.cab (DLM Control)
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab (ZonePAChat Object)
O16 - DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} http://zone.msn.com/bingame/zpagames/GAME_UNO1.cab60096.cab (UnoCtrl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab (MSN Games - Installer)
O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} http://zone.msn.com/binframework/v10/StProxy.cab55579.cab (MSN Games – Game Communicator)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5877/mcfscan.cab (McFreeScan Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\avgrsstarter: DllName - avgrsstx.dll - C:\WINDOWS\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O20 - Winlogon\Notify\igfxcui: DllName - igfxsrvc.dll - C:\WINDOWS\System32\igfxsrvc.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Mark\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Mark\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2007/05/26 11:23:22 | 000,000,095 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) -  File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
 
========== Files/Folders - Created Within 30 Days ==========
 
[2010/09/01 19:32:24 | 000,000,000 | RH-D | C] -- C:\Documents and Settings\Mark\Recent
[2010/09/01 07:39:52 | 000,000,000 | ---D | C] -- C:\Program Files\7-Zip
[2010/08/31 15:24:26 | 000,012,160 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\mouhid.sys
[2010/08/31 07:47:03 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mark\Application Data\Malwarebytes
[2010/08/31 07:46:42 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2010/08/31 07:46:41 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2010/08/31 07:46:41 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2010/08/31 07:46:41 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2010/08/31 07:45:46 | 006,153,376 | ---- | C] (Malwarebytes Corporation                                    ) -- C:\Documents and Settings\Mark\Desktop\mbam-setup-1.46.exe
[2010/08/31 07:16:53 | 000,446,464 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\TFC.exe
[2010/08/30 05:05:39 | 000,574,976 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
[2010/08/28 05:40:40 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Sun
[2010/08/28 05:40:34 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2010/08/28 05:40:12 | 000,423,656 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\deployJava1.dll
[2010/08/28 05:40:12 | 000,153,376 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaws.exe
[2010/08/28 05:40:12 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaw.exe
[2010/08/28 05:40:12 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\java.exe
[2010/08/28 05:31:02 | 000,053,248 | ---- | C] (Windows XP Bundled build C-Centric Single User) -- C:\WINDOWS\System32\CSVer.dll
[2010/08/28 05:30:30 | 000,000,000 | ---D | C] -- C:\Intel
[2010/08/28 04:13:31 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mark\Local Settings\Application Data\Dell
[2010/08/28 04:07:13 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\PCDr
[2010/08/28 04:05:49 | 000,000,000 | ---D | C] -- C:\Program Files\Dell Support Center
[2010/08/28 04:05:48 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\supportsoft
[2010/08/27 10:52:09 | 000,012,928 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\dot4prt.sys
[2010/08/27 10:51:16 | 000,206,976 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\dot4.sys
[2010/08/26 09:03:11 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\WindowsPowerShell
[2010/08/26 09:03:08 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\winrm
[2010/08/26 09:03:08 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\GroupPolicy
[2010/08/26 09:03:01 | 000,000,000 | -H-D | C] -- C:\WINDOWS\$968930Uinstall_KB968930$
[2010/08/22 15:49:59 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2010/08/22 15:48:09 | 000,000,000 | ---D | C] -- C:\b0520d476c96c40f55
[2010/08/22 14:50:12 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mark\Local Settings\Application Data\PCHealth
[2010/08/21 05:51:48 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2010/08/21 05:38:13 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2010/08/21 05:00:25 | 000,000,000 | ---D | C] -- C:\Program Files\QuickTime
[2010/08/10 05:15:58 | 000,094,208 | ---- | C] (Apple Inc.) -- C:\WINDOWS\System32\QuickTimeVR.qtx
[2010/08/10 05:15:58 | 000,069,632 | ---- | C] (Apple Inc.) -- C:\WINDOWS\System32\QuickTime.qts
[2007/01/30 15:35:00 | 000,397,312 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtiesc.dll
[2007/01/30 15:22:32 | 000,413,696 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtinpa.dll
[2007/01/30 15:17:02 | 000,696,320 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbthbn3.dll
[2004/03/16 16:36:44 | 001,224,704 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtserv.dll
[2004/03/16 16:33:48 | 000,585,728 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtlmpm.dll
[2004/03/16 16:33:38 | 000,421,888 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtcomm.dll
[2004/03/16 16:32:36 | 000,995,328 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtusb1.dll
[2004/03/16 16:26:40 | 000,094,208 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtpplc.dll
[2004/03/16 16:26:34 | 000,643,072 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtpmui.dll
[2004/03/16 16:26:24 | 000,163,840 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtprox.dll
[2004/03/16 16:26:18 | 000,684,032 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtcomc.dll
 
========== Files - Modified Within 30 Days ==========
 
[2010/09/01 19:54:57 | 000,002,499 | ---- | M] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder 2009.lnk
[2010/09/01 19:54:20 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\WPA.DBL
[2010/09/01 19:45:27 | 000,000,278 | -HS- | M] () -- C:\Documents and Settings\Mark\NTUSER.INI
[2010/09/01 19:45:19 | 004,312,016 | -H-- | M] () -- C:\Documents and Settings\Mark\Local Settings\Application Data\IconCache.db
[2010/09/01 19:34:14 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/09/01 19:34:12 | 000,002,048 | --S- | M] () -- C:\WINDOWS\BOOTSTAT.DAT
[2010/09/01 19:33:34 | 003,932,160 | ---- | M] () -- C:\Documents and Settings\Mark\NTUSER.DAT
[2010/09/01 19:31:28 | 000,000,682 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\CCleaner.lnk
[2010/09/01 15:54:10 | 000,002,137 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/09/01 07:39:20 | 001,081,057 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\7z915.exe
[2010/09/01 07:16:24 | 064,153,839 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\incavi.avm
[2010/08/31 07:46:45 | 000,000,696 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/08/31 07:45:59 | 006,153,376 | ---- | M] (Malwarebytes Corporation                                    ) -- C:\Documents and Settings\Mark\Desktop\mbam-setup-1.46.exe
[2010/08/31 07:17:07 | 000,446,464 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\TFC.exe
[2010/08/31 07:12:24 | 000,024,576 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\itunes instructions step 2.doc
[2010/08/31 06:57:05 | 000,002,497 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Microsoft Office Word 2003 (2).lnk
[2010/08/30 14:47:28 | 000,640,884 | ---- | M] () -- C:\WINDOWS\System32\PERFH009.DAT
[2010/08/30 14:47:28 | 000,144,940 | ---- | M] () -- C:\WINDOWS\System32\PERFC009.DAT
[2010/08/30 14:47:28 | 000,006,826 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
[2010/08/30 04:49:55 | 000,002,497 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Microsoft Office Word 2003.lnk
[2010/08/29 19:32:50 | 000,000,256 | ---- | M] () -- C:\WINDOWS\System32\pool.bin
[2010/08/29 10:05:34 | 000,000,211 | RHS- | M] () -- C:\BOOT.INI
[2010/08/29 10:05:33 | 000,000,603 | ---- | M] () -- C:\WINDOWS\WIN.INI
[2010/08/29 10:05:33 | 000,000,227 | ---- | M] () -- C:\WINDOWS\SYSTEM.INI
[2010/08/28 06:10:12 | 000,001,507 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AVG Free 9.0.lnk
[2010/08/28 05:46:09 | 000,001,681 | ---- | M] () -- C:\WINDOWS\yahtzee.ini
[2010/08/28 04:07:13 | 000,001,980 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Dell Support Center.lnk
[2010/08/28 03:43:19 | 000,000,005 | ---- | M] () -- C:\WINDOWS\System32\drivers\DELL_DIM_3000.MRK
[2010/08/28 03:43:19 | 000,000,005 | ---- | M] () -- C:\WINDOWS\System32\drivers\1028_DELL_DIM_3000.MRK
[2010/08/27 11:15:24 | 000,001,604 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\QuickTime Player.lnk
[2010/08/26 09:13:32 | 001,081,391 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-26).ipd
[2010/08/23 05:56:42 | 000,000,654 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Dell  Computer Manual.lnk
[2010/08/23 04:46:23 | 000,001,753 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Dell Printer Supplies - Inkjet.lnk
[2010/08/23 04:46:18 | 000,000,676 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Library.lnk
[2010/08/23 04:45:48 | 000,000,782 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Windows Media Player.lnk
[2010/08/23 04:45:41 | 000,000,773 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Yahtzee.lnk
[2010/08/23 04:45:33 | 000,000,671 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Resume.lnk
[2010/08/23 04:45:25 | 000,000,693 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to References.lnk
[2010/08/23 04:45:09 | 000,000,723 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to CURRICULUM_VITAE.lnk
[2010/08/23 03:43:03 | 000,000,951 | ---- | M] () -- C:\Documents and Settings\Mark\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2010/08/23 03:43:03 | 000,000,933 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Spybot - Search & Destroy.lnk
[2010/08/22 19:53:17 | 000,000,820 | ---- | M] () -- C:\WINDOWS\dellstat.ini
[2010/08/22 18:48:34 | 000,000,169 | ---- | M] () -- C:\WINDOWS\RtlRack.ini
[2010/08/22 17:27:09 | 000,001,519 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AvRack.lnk
[2010/08/21 05:53:09 | 000,359,344 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2010/08/21 05:08:31 | 000,001,729 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 8.lnk
[2010/08/21 04:27:17 | 014,463,770 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).cab
[2010/08/21 04:27:01 | 000,795,995 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).ipd
[2010/08/15 20:00:15 | 001,087,977 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-15).ipd
[2010/08/10 05:15:58 | 000,094,208 | ---- | M] (Apple Inc.) -- C:\WINDOWS\System32\QuickTimeVR.qtx
[2010/08/10 05:15:58 | 000,069,632 | ---- | M] (Apple Inc.) -- C:\WINDOWS\System32\QuickTime.qts
 
========== Files Created - No Company Name ==========
 
[2010/09/01 07:39:18 | 001,081,057 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\7z915.exe
[2010/08/31 07:46:45 | 000,000,696 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/08/31 07:12:24 | 000,024,576 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\itunes instructions step 2.doc
[2010/08/28 06:10:11 | 000,001,507 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\AVG Free 9.0.lnk
[2010/08/28 04:07:13 | 000,001,980 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Dell Support Center.lnk
[2010/08/28 03:18:47 | 000,002,499 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder 2009.lnk
[2010/08/27 11:15:24 | 000,001,604 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\QuickTime Player.lnk
[2010/08/26 09:13:32 | 001,081,391 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-26).ipd
[2010/08/23 05:56:42 | 000,000,654 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Dell  Computer Manual.lnk
[2010/08/23 04:46:23 | 000,001,753 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Dell Printer Supplies - Inkjet.lnk
[2010/08/23 04:46:18 | 000,000,676 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Library.lnk
[2010/08/23 04:45:48 | 000,000,782 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Windows Media Player.lnk
[2010/08/23 04:45:41 | 000,000,773 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Yahtzee.lnk
[2010/08/23 04:45:33 | 000,000,671 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Resume.lnk
[2010/08/23 04:45:25 | 000,000,693 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to References.lnk
[2010/08/23 04:45:09 | 000,000,723 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to CURRICULUM_VITAE.lnk
[2010/08/23 03:43:03 | 000,000,951 | ---- | C] () -- C:\Documents and Settings\Mark\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2010/08/23 03:43:03 | 000,000,933 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Spybot - Search & Destroy.lnk
[2010/08/22 17:27:09 | 000,001,519 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\AvRack.lnk
[2010/08/21 06:25:51 | 000,002,137 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/08/21 04:27:16 | 014,463,770 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).cab
[2010/08/21 04:26:46 | 000,795,995 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).ipd
[2010/08/15 20:00:15 | 001,087,977 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-15).ipd
[2010/07/29 20:27:27 | 000,000,169 | ---- | C] () -- C:\WINDOWS\RtlRack.ini
[2010/07/29 20:19:44 | 000,147,456 | R--- | C] () -- C:\WINDOWS\System32\RTLCPAPI.dll
[2010/07/29 20:18:56 | 000,000,164 | R--- | C] () -- C:\WINDOWS\avrack.ini
[2010/01/29 18:53:11 | 000,001,681 | ---- | C] () -- C:\WINDOWS\yahtzee.ini
[2010/01/29 18:52:54 | 000,000,126 | ---- | C] () -- C:\WINDOWS\_delis43.ini
[2009/11/08 23:44:14 | 000,344,064 | ---- | C] () -- C:\WINDOWS\System32\dlbtcoin.dll
[2009/11/08 23:44:14 | 000,126,976 | ---- | C] () -- C:\WINDOWS\System32\dlbtsnls.dll
[2009/02/05 20:13:41 | 000,001,343 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\hpzinstall.log
[2008/09/11 20:50:31 | 000,000,002 | ---- | C] () -- C:\WINDOWS\msoffice.ini
[2008/07/15 07:23:00 | 000,000,542 | ---- | C] () -- C:\WINDOWS\Email Removed.INI
[2007/05/26 11:31:13 | 000,153,088 | ---- | C] () -- C:\Program Files\UNWISE.EXE
[2007/05/26 11:23:22 | 000,001,196 | ---- | C] () -- C:\WINDOWS\VFO.INI
[2007/05/13 17:32:21 | 000,061,678 | ---- | C] () -- C:\Documents and Settings\Mark\Application Data\PFP120JPR.{PB
[2007/05/13 17:32:21 | 000,012,358 | ---- | C] () -- C:\Documents and Settings\Mark\Application Data\PFP120JCM.{PB
[2007/02/19 08:20:28 | 000,106,496 | ---- | C] () -- C:\WINDOWS\System32\dlbtinsr.dll
[2007/02/19 08:17:06 | 000,176,128 | ---- | C] () -- C:\WINDOWS\System32\dlbtinsb.dll
[2007/02/19 08:17:00 | 000,086,016 | ---- | C] () -- C:\WINDOWS\System32\dlbtcub.dll
[2007/02/19 08:16:48 | 000,159,744 | ---- | C] () -- C:\WINDOWS\System32\dlbtins.dll
[2007/02/17 13:53:25 | 000,001,751 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\QTSBandwidthCache
[2007/01/22 08:18:28 | 000,069,632 | ---- | C] () -- C:\WINDOWS\System32\dlbtcfg.dll
[2005/11/20 00:01:59 | 000,000,000 | ---- | C] () -- C:\Program Files\Common Files\A
[2005/08/28 11:20:13 | 000,000,127 | ---- | C] () -- C:\Documents and Settings\Mark\Local Settings\Application Data\fusioncache.dat
[2005/05/25 14:07:26 | 000,061,440 | ---- | C] () -- C:\WINDOWS\System32\dlbtcnv4.dll
[2005/05/07 20:59:58 | 000,306,688 | ---- | C] () -- C:\WINDOWS\System32\LFFPX7.DLL
[2005/05/07 20:59:58 | 000,095,232 | ---- | C] () -- C:\WINDOWS\System32\LFKODAK.DLL
[2005/05/07 20:59:36 | 000,044,544 | ---- | C] () -- C:\WINDOWS\System32\gif89.dll
[2005/05/07 20:59:08 | 000,000,062 | ---- | C] () -- C:\WINDOWS\SIERRA.INI
[2005/03/04 12:00:37 | 000,002,772 | ---- | C] () -- C:\WINDOWS\cdPlayer.ini
[2005/01/01 15:25:24 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2004/12/31 00:36:36 | 000,000,820 | ---- | C] () -- C:\WINDOWS\dellstat.ini
[2004/12/28 13:25:27 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2004/12/28 13:16:23 | 000,000,264 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2004/12/28 12:45:40 | 000,000,519 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2004/08/10 15:13:12 | 000,000,882 | ---- | C] () -- C:\WINDOWS\ORUN32.INI
[2004/08/04 07:00:00 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\FXSPERF.INI
[2004/06/14 11:21:46 | 000,036,864 | ---- | C] () -- C:\WINDOWS\System32\dlbtcur.dll
[2004/06/14 11:21:02 | 000,135,168 | ---- | C] () -- C:\WINDOWS\System32\dlbtjswr.dll
[2004/06/14 11:15:48 | 000,073,728 | ---- | C] () -- C:\WINDOWS\System32\dlbtcu.dll
[2004/06/14 11:09:22 | 000,434,176 | ---- | C] () -- C:\WINDOWS\System32\dlbtutil.dll
[2003/10/08 10:09:46 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\dlbtvs.dll
[2003/01/07 16:05:08 | 000,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI
[1980/01/01 02:00:00 | 000,012,288 | ---- | C] () -- C:\WINDOWS\System32\e100bmsg.dll
< End of report >


[quote name='marich51' date='01 September 2010 - 07:29 AM' timestamp='1283344195' post='471635']
Yes. I am not seeing a dialogue/prompt of any kind.

I did save it to the Desktop and tried running it from there. I also tried the link that you provided to me and I got the same result.

I also began a manual removal process to locate Symantec and NAV threads (I think that they call them that) in the registry using regedit and I deleted those. Those two Sym drivers may not be Symantec files ):.

Thank you for your patience. Please be assured that I do follow your instructions to the letter just as you indicated them in your replies.

Here is the latest log that you requested.

OTL logfile created on: 9/1/2010 8:10:36 AM - Run 3
OTL by OldTimer - Version 3.2.11.0     Folder = C:\Documents and Settings\Mark\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
1,022.00 Mb Total Physical Memory | 510.00 Mb Available Physical Memory | 50.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 82.00% Paging File free
Paging file location(s): C:\pagefile.sys 1536 3072 [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 34.30 Gb Total Space | 12.21 Gb Free Space | 35.61% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
 
Computer Name: D2FNQF61
Current User Name: Mark
Logged in as Administrator.
 
Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard
 
========== Processes (SafeList) ==========
 
PRC - [2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
PRC - [2010/07/27 09:23:33 | 000,921,952 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgemc.exe
PRC - [2010/07/19 15:44:55 | 002,065,760 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgtray.exe
PRC - [2010/07/19 15:44:51 | 000,515,424 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgrsx.exe
PRC - [2010/07/19 15:44:50 | 000,620,896 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgnsx.exe
PRC - [2010/07/19 15:44:47 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe
PRC - [2010/07/19 15:44:40 | 000,723,296 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgcsrvx.exe
PRC - [2010/07/19 15:44:39 | 001,101,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgchsvx.exe
PRC - [2010/06/17 02:24:52 | 000,040,368 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
PRC - [2010/03/01 14:00:34 | 009,216,928 | ---- | M] (Innovative Solutions) -- C:\Program Files\Innovative Solutions\DriverMax\devices.exe
PRC - [2009/11/19 23:29:16 | 000,623,960 | ---- | M] (Research In Motion Limited) -- C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
PRC - [2009/11/07 19:10:33 | 000,160,592 | ---- | M] (Siber Systems) -- C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
PRC - [2009/06/03 14:46:38 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/06/03 14:46:38 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/08/29 16:30:26 | 000,257,880 | ---- | M] (Creative Home) -- C:\Program Files\Creative Home\Hallmark Card Studio 2009\Planner\PLNRnote.exe
PRC - [2008/04/13 20:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/08/30 11:50:42 | 000,205,480 | ---- | M] (Macrovision Corporation) -- C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
PRC - [2007/06/09 20:14:55 | 000,068,856 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2006/01/23 15:42:58 | 000,196,608 | ---- | M] (Pinnacle Systems GmbH) -- C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
PRC - [2006/01/06 21:42:08 | 000,180,269 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files\Common Files\Real\Update_OB\realsched.exe
PRC - [2004/10/14 14:42:54 | 001,404,928 | ---- | M] (Analog Devices, Inc.) -- C:\Program Files\Analog Devices\Core\smax4pnp.exe
 
 
========== Modules (SafeList) ==========
 
MOD - [2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
MOD - [2008/04/13 20:10:20 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\SYSTEM32\msscript.ocx
 
 
========== Win32 Services (SafeList) ==========
 
SRV - File not found [Disabled | Stopped] -- C:\WINDOWS\System32\hidserv.dll -- (HidServ)
SRV - File not found [Disabled | Stopped] -- C:\Program Files\Creative\Shared Files\CTDevSrv.exe -- (CTDevice_Srv)
SRV - File not found [On_Demand | Stopped] -- C:\WINDOWS\System32\appmgmts.dll -- (AppMgmt)
SRV - [2010/07/27 09:23:33 | 000,921,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgemc.exe -- (avg9emc)
SRV - [2010/07/19 15:44:47 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2010/06/10 21:03:08 | 000,144,176 | ---- | M] (Apple Inc.) [Disabled | Stopped] -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2010/03/18 16:47:22 | 000,035,160 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\aspnet_state.exe -- (aspnet_state)
SRV - [2010/03/18 13:16:28 | 000,753,504 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe -- (WPFFontCache_v0400)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/03 14:46:38 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2007/06/07 01:50:14 | 000,538,096 | ---- | M] ( ) [Disabled | Stopped] -- C:\WINDOWS\System32\DLBTcoms.exe -- (dlbt_device)
 
 
========== Driver Services (SafeList) ==========
 
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\SymIM.sys -- (SymIMMP)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\SymIM.sys -- (SymIM)
DRV - [2010/07/19 15:44:54 | 000,243,024 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgtdix.sys -- (AvgTdiX)
DRV - [2010/07/19 15:44:41 | 000,216,400 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgldx86.sys -- (AvgLdx86)
DRV - [2010/06/06 17:38:58 | 000,029,584 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgmfx86.sys -- (AvgMfx86)
DRV - [2008/09/24 10:40:22 | 004,122,368 | R--- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\ALCXWDM.SYS -- (ALCXWDM) Service for Realtek AC97 Audio (WDM)
DRV - [2008/04/13 14:36:39 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2008/04/13 14:36:39 | 000,040,960 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2007/06/27 14:42:00 | 000,207,488 | R--- | M] (VIA Technologies, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\vinyl97.sys -- (VIAudio) Vinyl AC'97 Audio Controller (WDM)
DRV - [2005/12/21 10:14:52 | 000,100,957 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emDevice.sys -- (DCamUSBEMPIA)
DRV - [2005/12/21 10:14:52 | 000,019,712 | ---- | M] (Pinnacle Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emAudio.sys -- (emAudio)
DRV - [2005/12/21 10:14:52 | 000,005,245 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emFilter.sys -- (FiltUSBEMPIA)
DRV - [2005/12/21 10:14:52 | 000,004,493 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emScan.sys -- (ScanUSBEMPIA)
DRV - [2005/06/02 18:28:38 | 000,171,008 | ---- | M] (Pinnacle Systems GmbH) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\MarvinBus.sys -- (MarvinBus)
DRV - [2005/02/09 11:59:00 | 000,014,165 | ---- | M] (Pinnacle Systems GmbH) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\Pclepci.sys -- (PCLEPCI)
DRV - [2004/09/17 09:02:54 | 000,732,928 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\senfilt.sys -- (senfilt)
DRV - [2004/08/04 00:29:56 | 001,897,408 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\NV4_MINI.SYS -- (nv)
DRV - [2004/06/16 00:52:40 | 000,061,157 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC53.sys -- (IntelC53)
DRV - [2004/03/06 00:15:34 | 000,647,929 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC52.sys -- (IntelC52)
DRV - [2004/03/06 00:14:42 | 001,233,525 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC51.sys -- (IntelC51)
DRV - [2004/03/06 00:13:38 | 000,037,048 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\mohfilt.sys -- (mohfilt)
DRV - [2003/01/10 18:13:04 | 000,033,588 | ---- | M] (America Online, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wanatw4.sys -- (wanatw) WAN Miniport (ATW)
DRV - [2001/08/17 16:07:44 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2001/08/17 16:07:42 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2001/08/17 16:07:40 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2001/08/17 16:07:36 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2001/08/17 16:07:34 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\symc810.sys -- (symc810)
DRV - [2001/08/17 15:57:38 | 000,016,128 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\MODEMCSA.sys -- (MODEMCSA)
DRV - [2001/08/17 15:52:22 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ultra.sys -- (ultra)
DRV - [2001/08/17 15:52:20 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2001/08/17 15:52:20 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2001/08/17 15:52:18 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2001/08/17 15:52:16 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2001/08/17 15:52:12 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2001/08/17 15:52:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\asc.sys -- (asc)
DRV - [2001/08/17 15:51:58 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2001/08/17 15:51:56 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2001/08/17 15:51:54 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\cmdide.sys -- (CmdIde)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
 
 
 
O1 HOSTS File: ([2004/08/04 07:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS
O1 - Hosts: 127.0.0.1       localhost
O2 - BHO: (Yahoo! Companion BHO) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No CLSID value found.
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - No CLSID value found.
O3 - HKLM\..\Toolbar: (&Google) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (&RoboForm) - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O3 - HKLM\..\Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKLM\..\Toolbar: (Yahoo! Companion) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (&Google) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\Program Files\Google\
Title: Dell, Itunes and Locking Up
Post by: guestolo on September 01, 2010, 09:07:23 PM
Please use the ADD REPLY button at the bottom of this topic, not the REPLY button, there is no need to quote me when posting back

In that note: I am going to quote on the following, just to keep track as of what you had tried

Quote
I did save it to the Desktop and tried running it from there. I also tried the link that you provided to me and I got the same result.

I also began a manual removal process to locate Symantec and NAV threads (I think that they call them that) in the registry using regedit and I deleted those. Those two Sym drivers may not be Symantec files ):.

Thank you for your patience. Please be assured that I do follow your instructions to the letter just as you indicated them in your replies.

What happened when you booted to SAFE MODE and ran the removal tool, did it run?

If you can't get the removal tool to run in safe mode
Try Appremover, install it, run it, and follow the prompts to try and remove the leftovers of Symantec's (Norton's)
http://appremover.com/
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 02, 2010, 05:51:06 AM
[quote name='guestolo' date='01 September 2010 - 09:07 PM' timestamp='1283393243' post='471640']
Please use the ADD REPLY button at the bottom of this topic, not the REPLY button, there is no need to quote me when posting back

In that note: I am going to quote on the following, just to keep track as of what you had tried



What happened when you booted to SAFE MODE and ran the removal tool, did it run?

If you can't get the removal tool to run in safe mode
Try Appremover, install it, run it, and follow the prompts to try and remove the leftovers of Symantec's (Norton's)
http://appremover.com/
[/quote]
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 02, 2010, 05:57:00 AM
When I ran the norton removal tool in safe mode, it didn't work.

I ran the appremover and it worked the first time. The only security applications that the program found was the malwarebite, AVG Free and Spybot, 3-total. It did not find any Symantec or Norton items. Do you want me to remove all of the above security programs as well?

I mentioned in one of my prior posts that I had manually removed the Norton and Symantec items that I found through a 12-step process of removal outlined on ask dave taylor.

Sorry about hitting the wrong reply button. I am very new to this.
Title: Dell, Itunes and Locking Up
Post by: guestolo on September 02, 2010, 08:48:15 AM
Maybe I saw a log before you did some manual cleaning
Can you again run a fresh scan with OTL.exe and post the log that opens
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 02, 2010, 03:51:34 PM
OTL logfile created on: 9/2/2010 3:50:49 PM - Run 5
OTL by OldTimer - Version 3.2.11.0     Folder = C:\Documents and Settings\Mark\Desktop
Windows XP Home Edition Service Pack 3 (Version = 5.1.2600) - Type = NTWorkstation
Internet Explorer (Version = 8.0.6001.18702)
Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy
 
1,022.00 Mb Total Physical Memory | 178.00 Mb Available Physical Memory | 17.00% Memory free
2.00 Gb Paging File | 2.00 Gb Available in Paging File | 69.00% Paging File free
Paging file location(s): C:\pagefile.sys 1536 3072 [binary data]
 
%SystemDrive% = C: | %SystemRoot% = C:\WINDOWS | %ProgramFiles% = C:\Program Files
Drive C: | 34.30 Gb Total Space | 12.22 Gb Free Space | 35.64% Space Free | Partition Type: NTFS
D: Drive not present or media not loaded
E: Drive not present or media not loaded
F: Drive not present or media not loaded
G: Drive not present or media not loaded
H: Drive not present or media not loaded
I: Drive not present or media not loaded
 
Computer Name: D2FNQF61
Current User Name: Mark
Logged in as Administrator.
 
Current Boot Mode: Normal
Scan Mode: Current user
Company Name Whitelist: Off
Skip Microsoft Files: Off
File Age = 30 Days
Output = Standard
 
========== Processes (SafeList) ==========
 
PRC - [2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
PRC - [2010/07/27 09:23:33 | 000,921,952 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgemc.exe
PRC - [2010/07/19 15:44:55 | 002,065,760 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgtray.exe
PRC - [2010/07/19 15:44:51 | 000,515,424 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgrsx.exe
PRC - [2010/07/19 15:44:50 | 000,620,896 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgnsx.exe
PRC - [2010/07/19 15:44:47 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgwdsvc.exe
PRC - [2010/07/19 15:44:40 | 000,723,296 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgcsrvx.exe
PRC - [2010/07/19 15:44:39 | 001,101,152 | ---- | M] (AVG Technologies CZ, s.r.o.) -- C:\Program Files\AVG\AVG9\avgchsvx.exe
PRC - [2010/06/17 02:24:52 | 000,040,368 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files\Adobe\Reader 8.0\Reader\reader_sl.exe
PRC - [2010/03/01 14:00:34 | 009,216,928 | ---- | M] (Innovative Solutions) -- C:\Program Files\Innovative Solutions\DriverMax\devices.exe
PRC - [2009/11/19 23:29:16 | 000,623,960 | ---- | M] (Research In Motion Limited) -- C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe
PRC - [2009/11/07 19:10:33 | 000,160,592 | ---- | M] (Siber Systems) -- C:\Program Files\Siber Systems\AI RoboForm\robotaskbaricon.exe
PRC - [2009/06/03 14:46:38 | 000,206,064 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtcmd.exe
PRC - [2009/06/03 14:46:38 | 000,201,968 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe
PRC - [2008/08/29 16:30:26 | 000,257,880 | ---- | M] (Creative Home) -- C:\Program Files\Creative Home\Hallmark Card Studio 2009\Planner\PLNRnote.exe
PRC - [2008/04/13 20:12:19 | 001,033,728 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\explorer.exe
PRC - [2007/08/30 11:50:42 | 000,205,480 | ---- | M] (Macrovision Corporation) -- C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe
PRC - [2007/06/09 20:14:55 | 000,068,856 | ---- | M] (Google Inc.) -- C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
PRC - [2006/01/23 15:42:58 | 000,196,608 | ---- | M] (Pinnacle Systems GmbH) -- C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe
PRC - [2006/01/06 21:42:08 | 000,180,269 | ---- | M] (RealNetworks, Inc.) -- C:\Program Files\Common Files\Real\Update_OB\realsched.exe
PRC - [2004/10/14 14:42:54 | 001,404,928 | ---- | M] (Analog Devices, Inc.) -- C:\Program Files\Analog Devices\Core\smax4pnp.exe
 
 
========== Modules (SafeList) ==========
 
MOD - [2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
MOD - [2008/04/13 20:10:20 | 000,110,592 | ---- | M] (Microsoft Corporation) -- C:\WINDOWS\SYSTEM32\msscript.ocx
 
 
========== Win32 Services (SafeList) ==========
 
SRV - File not found [Disabled | Stopped] -- C:\WINDOWS\System32\hidserv.dll -- (HidServ)
SRV - File not found [Disabled | Stopped] -- C:\Program Files\Creative\Shared Files\CTDevSrv.exe -- (CTDevice_Srv)
SRV - File not found [On_Demand | Stopped] -- C:\WINDOWS\System32\appmgmts.dll -- (AppMgmt)
SRV - [2010/07/27 09:23:33 | 000,921,952 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgemc.exe -- (avg9emc)
SRV - [2010/07/19 15:44:47 | 000,308,136 | ---- | M] (AVG Technologies CZ, s.r.o.) [Auto | Running] -- C:\Program Files\AVG\AVG9\avgwdsvc.exe -- (avg9wd)
SRV - [2010/06/10 21:03:08 | 000,144,176 | ---- | M] (Apple Inc.) [Disabled | Stopped] -- C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe -- (Apple Mobile Device)
SRV - [2010/03/18 16:47:22 | 000,035,160 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\aspnet_state.exe -- (aspnet_state)
SRV - [2010/03/18 13:16:28 | 000,753,504 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\WPF\WPFFontCache_v0400.exe -- (WPFFontCache_v0400)
SRV - [2010/03/18 13:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\WINDOWS\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
SRV - [2009/06/03 14:46:38 | 000,201,968 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files\Dell Support Center\bin\sprtsvc.exe -- (sprtsvc_DellSupportCenter) SupportSoft Sprocket Service (DellSupportCenter)
SRV - [2007/06/07 01:50:14 | 000,538,096 | ---- | M] ( ) [Disabled | Stopped] -- C:\WINDOWS\System32\DLBTcoms.exe -- (dlbt_device)
 
 
========== Driver Services (SafeList) ==========
 
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\SymIM.sys -- (SymIMMP)
DRV - File not found [Kernel | On_Demand | Stopped] -- C:\WINDOWS\System32\DRIVERS\SymIM.sys -- (SymIM)
DRV - [2010/07/19 15:44:54 | 000,243,024 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgtdix.sys -- (AvgTdiX)
DRV - [2010/07/19 15:44:41 | 000,216,400 | ---- | M] (AVG Technologies CZ, s.r.o.) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgldx86.sys -- (AvgLdx86)
DRV - [2010/06/06 17:38:58 | 000,029,584 | ---- | M] (AVG Technologies CZ, s.r.o.) [File_System | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\avgmfx86.sys -- (AvgMfx86)
DRV - [2008/09/24 10:40:22 | 004,122,368 | R--- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\ALCXWDM.SYS -- (ALCXWDM) Service for Realtek AC97 Audio (WDM)
DRV - [2008/04/13 14:36:39 | 000,043,008 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\amdagp.sys -- (amdagp)
DRV - [2008/04/13 14:36:39 | 000,040,960 | ---- | M] (Silicon Integrated Systems Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sisagp.sys -- (sisagp)
DRV - [2007/06/27 14:42:00 | 000,207,488 | R--- | M] (VIA Technologies, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\vinyl97.sys -- (VIAudio) Vinyl AC'97 Audio Controller (WDM)
DRV - [2005/12/21 10:14:52 | 000,100,957 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emDevice.sys -- (DCamUSBEMPIA)
DRV - [2005/12/21 10:14:52 | 000,019,712 | ---- | M] (Pinnacle Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emAudio.sys -- (emAudio)
DRV - [2005/12/21 10:14:52 | 000,005,245 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emFilter.sys -- (FiltUSBEMPIA)
DRV - [2005/12/21 10:14:52 | 000,004,493 | ---- | M] (eMPIA Technology, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\emScan.sys -- (ScanUSBEMPIA)
DRV - [2005/06/02 18:28:38 | 000,171,008 | ---- | M] (Pinnacle Systems GmbH) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\MarvinBus.sys -- (MarvinBus)
DRV - [2005/02/09 11:59:00 | 000,014,165 | ---- | M] (Pinnacle Systems GmbH) [Kernel | System | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\Pclepci.sys -- (PCLEPCI)
DRV - [2004/09/17 09:02:54 | 000,732,928 | ---- | M] (Creative Technology Ltd.) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\senfilt.sys -- (senfilt)
DRV - [2004/08/04 00:29:56 | 001,897,408 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\NV4_MINI.SYS -- (nv)
DRV - [2004/06/16 00:52:40 | 000,061,157 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC53.sys -- (IntelC53)
DRV - [2004/03/06 00:15:34 | 000,647,929 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC52.sys -- (IntelC52)
DRV - [2004/03/06 00:14:42 | 001,233,525 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\IntelC51.sys -- (IntelC51)
DRV - [2004/03/06 00:13:38 | 000,037,048 | ---- | M] (Intel Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\mohfilt.sys -- (mohfilt)
DRV - [2003/01/10 18:13:04 | 000,033,588 | ---- | M] (America Online, Inc.) [Kernel | On_Demand | Stopped] -- C:\WINDOWS\SYSTEM32\DRIVERS\wanatw4.sys -- (wanatw) WAN Miniport (ATW)
DRV - [2001/08/17 16:07:44 | 000,019,072 | ---- | M] (Adaptec, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sparrow.sys -- (Sparrow)
DRV - [2001/08/17 16:07:42 | 000,030,688 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sym_u3.sys -- (sym_u3)
DRV - [2001/08/17 16:07:40 | 000,028,384 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\sym_hi.sys -- (sym_hi)
DRV - [2001/08/17 16:07:36 | 000,032,640 | ---- | M] (LSI Logic) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\symc8xx.sys -- (symc8xx)
DRV - [2001/08/17 16:07:34 | 000,016,256 | ---- | M] (Symbios Logic Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\symc810.sys -- (symc810)
DRV - [2001/08/17 15:57:38 | 000,016,128 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Running] -- C:\WINDOWS\SYSTEM32\DRIVERS\MODEMCSA.sys -- (MODEMCSA)
DRV - [2001/08/17 15:52:22 | 000,036,736 | ---- | M] (Promise Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ultra.sys -- (ultra)
DRV - [2001/08/17 15:52:20 | 000,045,312 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql12160.sys -- (ql12160)
DRV - [2001/08/17 15:52:20 | 000,040,320 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql1080.sys -- (ql1080)
DRV - [2001/08/17 15:52:18 | 000,049,024 | ---- | M] (QLogic Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\ql1280.sys -- (ql1280)
DRV - [2001/08/17 15:52:16 | 000,179,584 | ---- | M] (Mylex Corporation) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\dac2w2k.sys -- (dac2w2k)
DRV - [2001/08/17 15:52:12 | 000,017,280 | ---- | M] (American Megatrends Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\mraid35x.sys -- (mraid35x)
DRV - [2001/08/17 15:52:00 | 000,026,496 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\asc.sys -- (asc)
DRV - [2001/08/17 15:51:58 | 000,014,848 | ---- | M] (Advanced System Products, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\asc3550.sys -- (asc3550)
DRV - [2001/08/17 15:51:56 | 000,005,248 | ---- | M] (Acer Laboratories Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\aliide.sys -- (AliIde)
DRV - [2001/08/17 15:51:54 | 000,006,656 | ---- | M] (CMD Technology, Inc.) [Kernel | Boot | Running] -- C:\WINDOWS\system32\DRIVERS\cmdide.sys -- (CmdIde)
 
 
========== Standard Registry (SafeList) ==========
 
 
========== Internet Explorer ==========
 
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,Default_Search_URL = http://www.google.com/ie
IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
 
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Search Page = http://www.google.com
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultName = Google
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,SearchMigratedDefaultURL = http://www.google.com/search?q={searchTerms}&sourceid=ie7&rls=com.microsoft:en-US&ie=utf8&oe=utf8
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.msn.com/
IE - HKCU\SOFTWARE\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.google.com/ie
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0
IE - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = *.local
 
 
 
O1 HOSTS File: ([2004/08/04 07:00:00 | 000,000,734 | ---- | M]) - C:\WINDOWS\SYSTEM32\DRIVERS\ETC\HOSTS
O1 - Hosts: 127.0.0.1       localhost
O2 - BHO: (Yahoo! Companion BHO) - {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O2 - BHO: (Adobe PDF Reader Link Helper) - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll (Adobe Systems Incorporated)
O2 - BHO: (AVG Safe Search) - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG9\avgssie.dll (AVG Technologies CZ, s.r.o.)
O2 - BHO: (Spybot-S&D IE Protection) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O2 - BHO: (no name) - {602ADB0E-4AFF-4217-8AA1-95DAC4DFA408} - No CLSID value found.
O2 - BHO: (no name) - {724d43a9-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O2 - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O2 - BHO: (Google Toolbar Notifier BHO) - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (no name) - {0BF43445-2F28-4351-9252-17FE6E806AA0} - No CLSID value found.
O3 - HKLM\..\Toolbar: (&Google) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O3 - HKLM\..\Toolbar: (&RoboForm) - {724d43a0-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O3 - HKLM\..\Toolbar: (no name) - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} - No CLSID value found.
O3 - HKLM\..\Toolbar: (no name) - {CCC7A320-B3CA-4199-B1A6-9F516DD69829} - No CLSID value found.
O3 - HKLM\..\Toolbar: (Yahoo! Companion) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (&Google) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - c:\Program Files\Google\GoogleToolbar3.dll (Google Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (&RoboForm) - {724D43A0-0D85-11D4-9908-00400523E39A} - C:\Program Files\Siber Systems\AI RoboForm\roboform.dll (Siber Systems Inc.)
O3 - HKCU\..\Toolbar\WebBrowser: (Yahoo! Companion) - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_1.dll (Yahoo! Inc.)
O4 - HKLM..\Run: [Adobe Reader Speed Launcher] C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe (Adobe Systems Incorporated)
O4 - HKLM..\Run: [AVG9_TRAY] C:\Program Files\AVG\AVG9\avgtray.exe (AVG Technologies CZ, s.r.o.)
O4 - HKLM..\Run: [BlackBerryAutoUpdate] C:\Program Files\Common Files\Research In Motion\Auto Update\RIMAutoUpdate.exe (Research In Motion Limited)
O4 - HKLM..\Run: [DellSupportCenter] C:\Program Files\Dell Support Center\bin\sprtcmd.exe (SupportSoft, Inc.)
O4 - HKLM..\Run: [DLBTCATS] C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLBTtime.DLL ()
O4 - HKLM..\Run: [KernelFaultCheck]  File not found
O4 - HKLM..\Run: [mmtask] C:\Program Files\Musicmatch\Musicmatch Jukebox\mmtask.exe File not found
O4 - HKLM..\Run: [MMTray] C:\Program Files\Musicmatch\Musicmatch Jukebox\mm_tray.exe File not found
O4 - HKLM..\Run: [PCLEUSBTip] C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe (Pinnacle Systems GmbH)
O4 - HKLM..\Run: [PCMService] C:\Program Files\Dell\Media Experience\PCMService.exe File not found
O4 - HKLM..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe File not found
O4 - HKLM..\Run: [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe (Analog Devices, Inc.)
O4 - HKLM..\Run: [TkBellExe] C:\Program Files\Common Files\Real\Update_OB\realsched.exe (RealNetworks, Inc.)
O4 - HKLM..\Run: [UpdateManager] C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe File not found
O4 - HKLM..\Run: [USB2Check] C:\WINDOWS\System32\PCLECoInst.DLL (Pinnacle Systems)
O4 - HKLM..\Run: [USBToolTip] C:\Program Files\Pinnacle\Shared Files\Programs\USBTip\USBTip.exe (Pinnacle Systems GmbH)
O4 - HKCU..\Run: [DriverMax] C:\Program Files\Innovative Solutions\DriverMax\devices.exe (Innovative Solutions)
O4 - HKCU..\Run: [DriverMax_RESTART] C:\Program Files\Innovative Solutions\DriverMax\devices.exe (Innovative Solutions)
O4 - HKCU..\Run: [ISUSPM] C:\Program Files\Common Files\InstallShield\UpdateService\ISUSPM.exe (Macrovision Corporation)
O4 - HKCU..\Run: [RoboForm] C:\Program Files\Siber Systems\AI RoboForm\RoboTaskBarIcon.exe (Siber Systems)
O4 - HKCU..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe (Google Inc.)
O4 - Startup: C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder 2009.lnk = C:\WINDOWS\Installer\{C4609419-C11E-4CE6-B369-F3F8A7DDD94C}\Shortcut_EventPlan_E2FBA8F7F7FD4C5EAA7D652BB0CAAA9D.exe (Macrovision Corporation)
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: HonorAutoRunSetting = 1
O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoCDBurning = 0
O7 - HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
O8 - Extra context menu item: Customize Menu - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComCustomizeIEMenu.html ()
O8 - Extra context menu item: Fill Forms - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O8 - Extra context menu item: RoboForm Toolbar - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O8 - Extra context menu item: Save Forms - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O9 - Extra Button: Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O9 - Extra 'Tools' menuitem : Fill Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F46} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComFillForms.html ()
O9 - Extra Button: Save - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O9 - Extra 'Tools' menuitem : Save Forms - {320AF880-6646-11D3-ABEE-C5DBF3571F49} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComSavePass.html ()
O9 - Extra Button: RoboForm - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O9 - Extra 'Tools' menuitem : RoboForm Toolbar - {724d43aa-0d85-11d4-9908-00400523e39a} - C:\Program Files\Siber Systems\AI RoboForm\RoboFormComShowToolbar.html ()
O9 - Extra 'Tools' menuitem : Spybot - Search & Destroy Configuration - {DFB852A3-47F8-48C4-A200-58CAB36FD2A2} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll (Safer Networking Limited)
O10 - NameSpace_Catalog5\Catalog_Entries\000000000004 [] - C:\Program Files\Bonjour\mdnsNSP.dll (Apple Inc.)
O15 - HKCU\..Trusted Domains: aol.com ([objects] * is out of zone range -  5)
O16 - DPF: {05D44720-58E3-49E6-BDF6-D00330E511D3} http://zone.msn.com/binFrameWork/v10/StagingUI.cab55579.cab (StagingUI Object)
O16 - DPF: {3BB54395-5982-4788-8AF4-B5388FFDD0D8} http://zone.msn.com/BinFrameWork/v10/ZBuddy.cab55579.cab (MSN Games – Buddy Invite)
O16 - DPF: {4871A87A-BFDD-4106-8153-FFDE2BAC2967} http://dlm.tools.akamai.com/dlmanager/versions/activex/dlm-activex-2.2.3.7.cab (DLM Control)
O16 - DPF: {5736C456-EA94-4AAC-BB08-917ABDD035B3} http://zone.msn.com/binframework/v10/ZPAChat.cab55579.cab (ZonePAChat Object)
O16 - DPF: {80B626D6-BC34-4BCF-B5A1-7149E4FD9CFA} http://zone.msn.com/bingame/zpagames/GAME_UNO1.cab60096.cab (UnoCtrl Class)
O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592} http://cdn2.zone.msn.com/binFramework/v10/ZIntro.cab56649.cab (MSN Games - Installer)
O16 - DPF: {CAFEEFAC-0016-0000-0021-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} http://java.sun.com/update/1.6.0/jinstall-1_6_0_21-windows-i586.cab (Java Plug-in 1.6.0_21)
O16 - DPF: {DA2AA6CF-5C7A-4B71-BC3B-C771BB369937} http://zone.msn.com/binframework/v10/StProxy.cab55579.cab (MSN Games – Game Communicator)
O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab (Reg Error: Key error.)
O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} http://download.mcafee.com/molbin/iss-loc/mcfscan/2,2,0,5877/mcfscan.cab (McFreeScan Class)
O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
O18 - Protocol\Handler\linkscanner {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - C:\Program Files\AVG\AVG9\avgpp.dll (AVG Technologies CZ, s.r.o.)
O20 - HKLM Winlogon: Shell - (Explorer.exe) - C:\WINDOWS\explorer.exe (Microsoft Corporation)
O20 - Winlogon\Notify\avgrsstarter: DllName - avgrsstx.dll - C:\WINDOWS\System32\avgrsstx.dll (AVG Technologies CZ, s.r.o.)
O20 - Winlogon\Notify\igfxcui: DllName - igfxsrvc.dll - C:\WINDOWS\System32\igfxsrvc.dll (Intel Corporation)
O24 - Desktop WallPaper: C:\Documents and Settings\Mark\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O24 - Desktop BackupWallPaper: C:\Documents and Settings\Mark\Local Settings\Application Data\Microsoft\Wallpaper1.bmp
O32 - HKLM CDRom: AutoRun - 1
O32 - AutoRun File - [2007/05/26 11:23:22 | 000,000,095 | ---- | M] () - C:\AUTOEXEC.BAT -- [ NTFS ]
O34 - HKLM BootExecute: (autocheck autochk *) -  File not found
O35 - HKLM\..comfile [open] -- "%1" %*
O35 - HKLM\..exefile [open] -- "%1" %*
O37 - HKLM\...com [@ = comfile] -- "%1" %*
O37 - HKLM\...exe [@ = exefile] -- "%1" %*
 
========== Files/Folders - Created Within 30 Days ==========
 
[2010/09/02 06:39:31 | 005,193,832 | ---- | C] (OPSWAT, Inc.) -- C:\Documents and Settings\Mark\Desktop\AppRemover.exe
[2010/09/02 06:29:52 | 000,921,512 | ---- | C] (Symantec Corporation) -- C:\Documents and Settings\Mark\Desktop\Norton_Removal_Tool.exe
[2010/09/01 19:32:24 | 000,000,000 | RH-D | C] -- C:\Documents and Settings\Mark\Recent
[2010/09/01 07:39:52 | 000,000,000 | ---D | C] -- C:\Program Files\7-Zip
[2010/08/31 15:24:26 | 000,012,160 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\mouhid.sys
[2010/08/31 07:47:03 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mark\Application Data\Malwarebytes
[2010/08/31 07:46:42 | 000,038,224 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbamswissarmy.sys
[2010/08/31 07:46:41 | 000,020,952 | ---- | C] (Malwarebytes Corporation) -- C:\WINDOWS\System32\drivers\mbam.sys
[2010/08/31 07:46:41 | 000,000,000 | ---D | C] -- C:\Program Files\Malwarebytes' Anti-Malware
[2010/08/31 07:46:41 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Malwarebytes
[2010/08/31 07:45:46 | 006,153,376 | ---- | C] (Malwarebytes Corporation                                    ) -- C:\Documents and Settings\Mark\Desktop\mbam-setup-1.46.exe
[2010/08/31 07:16:53 | 000,446,464 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\TFC.exe
[2010/08/30 05:05:39 | 000,574,976 | ---- | C] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
[2010/08/28 05:40:40 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\Sun
[2010/08/28 05:40:34 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\Java
[2010/08/28 05:40:12 | 000,423,656 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\deployJava1.dll
[2010/08/28 05:40:12 | 000,153,376 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaws.exe
[2010/08/28 05:40:12 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\javaw.exe
[2010/08/28 05:40:12 | 000,145,184 | ---- | C] (Sun Microsystems, Inc.) -- C:\WINDOWS\System32\java.exe
[2010/08/28 05:31:02 | 000,053,248 | ---- | C] (Windows XP Bundled build C-Centric Single User) -- C:\WINDOWS\System32\CSVer.dll
[2010/08/28 05:30:30 | 000,000,000 | ---D | C] -- C:\Intel
[2010/08/28 04:13:31 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mark\Local Settings\Application Data\Dell
[2010/08/28 04:07:13 | 000,000,000 | ---D | C] -- C:\Documents and Settings\All Users\Application Data\PCDr
[2010/08/28 04:05:49 | 000,000,000 | ---D | C] -- C:\Program Files\Dell Support Center
[2010/08/28 04:05:48 | 000,000,000 | ---D | C] -- C:\Program Files\Common Files\supportsoft
[2010/08/27 10:52:09 | 000,012,928 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\dot4prt.sys
[2010/08/27 10:51:16 | 000,206,976 | ---- | C] (Microsoft Corporation) -- C:\WINDOWS\System32\dllcache\dot4.sys
[2010/08/26 09:03:11 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\WindowsPowerShell
[2010/08/26 09:03:08 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\winrm
[2010/08/26 09:03:08 | 000,000,000 | ---D | C] -- C:\WINDOWS\System32\GroupPolicy
[2010/08/26 09:03:01 | 000,000,000 | -H-D | C] -- C:\WINDOWS\$968930Uinstall_KB968930$
[2010/08/22 15:49:59 | 000,000,000 | -HSD | C] -- C:\Config.Msi
[2010/08/22 15:48:09 | 000,000,000 | ---D | C] -- C:\b0520d476c96c40f55
[2010/08/22 14:50:12 | 000,000,000 | ---D | C] -- C:\Documents and Settings\Mark\Local Settings\Application Data\PCHealth
[2010/08/21 05:51:48 | 000,000,000 | ---D | C] -- C:\Program Files\iPod
[2010/08/21 05:38:13 | 000,000,000 | ---D | C] -- C:\Program Files\Bonjour
[2010/08/21 05:00:25 | 000,000,000 | ---D | C] -- C:\Program Files\QuickTime
[2010/08/10 05:15:58 | 000,094,208 | ---- | C] (Apple Inc.) -- C:\WINDOWS\System32\QuickTimeVR.qtx
[2010/08/10 05:15:58 | 000,069,632 | ---- | C] (Apple Inc.) -- C:\WINDOWS\System32\QuickTime.qts
[2007/01/30 15:35:00 | 000,397,312 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtiesc.dll
[2007/01/30 15:22:32 | 000,413,696 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtinpa.dll
[2007/01/30 15:17:02 | 000,696,320 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbthbn3.dll
[2004/03/16 16:36:44 | 001,224,704 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtserv.dll
[2004/03/16 16:33:48 | 000,585,728 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtlmpm.dll
[2004/03/16 16:33:38 | 000,421,888 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtcomm.dll
[2004/03/16 16:32:36 | 000,995,328 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtusb1.dll
[2004/03/16 16:26:40 | 000,094,208 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtpplc.dll
[2004/03/16 16:26:34 | 000,643,072 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtpmui.dll
[2004/03/16 16:26:24 | 000,163,840 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtprox.dll
[2004/03/16 16:26:18 | 000,684,032 | ---- | C] ( ) -- C:\WINDOWS\System32\dlbtcomc.dll
 
========== Files - Modified Within 30 Days ==========
 
[2010/09/02 16:02:16 | 064,214,982 | ---- | M] () -- C:\WINDOWS\System32\drivers\Avg\incavi.avm
[2010/09/02 15:46:57 | 000,002,206 | ---- | M] () -- C:\WINDOWS\System32\WPA.DBL
[2010/09/02 15:46:43 | 000,002,499 | ---- | M] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder 2009.lnk
[2010/09/02 15:45:54 | 000,000,006 | -H-- | M] () -- C:\WINDOWS\tasks\SA.DAT
[2010/09/02 15:45:51 | 000,002,048 | --S- | M] () -- C:\WINDOWS\BOOTSTAT.DAT
[2010/09/02 07:35:30 | 003,932,160 | ---- | M] () -- C:\Documents and Settings\Mark\NTUSER.DAT
[2010/09/02 07:35:24 | 000,000,278 | -HS- | M] () -- C:\Documents and Settings\Mark\NTUSER.INI
[2010/09/02 07:35:21 | 001,930,896 | -H-- | M] () -- C:\Documents and Settings\Mark\Local Settings\Application Data\IconCache.db
[2010/09/02 06:39:39 | 005,193,832 | ---- | M] (OPSWAT, Inc.) -- C:\Documents and Settings\Mark\Desktop\AppRemover.exe
[2010/09/02 06:29:52 | 000,921,512 | ---- | M] (Symantec Corporation) -- C:\Documents and Settings\Mark\Desktop\Norton_Removal_Tool.exe
[2010/09/01 19:31:28 | 000,000,682 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\CCleaner.lnk
[2010/09/01 15:54:10 | 000,002,137 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/09/01 07:39:20 | 001,081,057 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\7z915.exe
[2010/08/31 07:46:45 | 000,000,696 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/08/31 07:45:59 | 006,153,376 | ---- | M] (Malwarebytes Corporation                                    ) -- C:\Documents and Settings\Mark\Desktop\mbam-setup-1.46.exe
[2010/08/31 07:17:07 | 000,446,464 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\TFC.exe
[2010/08/31 07:12:24 | 000,024,576 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\itunes instructions step 2.doc
[2010/08/31 06:57:05 | 000,002,497 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Microsoft Office Word 2003 (2).lnk
[2010/08/30 14:47:28 | 000,640,884 | ---- | M] () -- C:\WINDOWS\System32\PERFH009.DAT
[2010/08/30 14:47:28 | 000,144,940 | ---- | M] () -- C:\WINDOWS\System32\PERFC009.DAT
[2010/08/30 14:47:28 | 000,006,826 | ---- | M] () -- C:\WINDOWS\System32\PerfStringBackup.INI
[2010/08/30 05:05:58 | 000,574,976 | ---- | M] (OldTimer Tools) -- C:\Documents and Settings\Mark\Desktop\OTL.exe
[2010/08/30 04:49:55 | 000,002,497 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Microsoft Office Word 2003.lnk
[2010/08/29 19:32:50 | 000,000,256 | ---- | M] () -- C:\WINDOWS\System32\pool.bin
[2010/08/29 10:05:34 | 000,000,211 | RHS- | M] () -- C:\BOOT.INI
[2010/08/29 10:05:33 | 000,000,603 | ---- | M] () -- C:\WINDOWS\WIN.INI
[2010/08/29 10:05:33 | 000,000,227 | ---- | M] () -- C:\WINDOWS\SYSTEM.INI
[2010/08/28 06:10:12 | 000,001,507 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AVG Free 9.0.lnk
[2010/08/28 05:46:09 | 000,001,681 | ---- | M] () -- C:\WINDOWS\yahtzee.ini
[2010/08/28 04:07:13 | 000,001,980 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Dell Support Center.lnk
[2010/08/28 03:43:19 | 000,000,005 | ---- | M] () -- C:\WINDOWS\System32\drivers\DELL_DIM_3000.MRK
[2010/08/28 03:43:19 | 000,000,005 | ---- | M] () -- C:\WINDOWS\System32\drivers\1028_DELL_DIM_3000.MRK
[2010/08/27 11:15:24 | 000,001,604 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\QuickTime Player.lnk
[2010/08/26 09:13:32 | 001,081,391 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-26).ipd
[2010/08/23 05:56:42 | 000,000,654 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Dell  Computer Manual.lnk
[2010/08/23 04:46:23 | 000,001,753 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Dell Printer Supplies - Inkjet.lnk
[2010/08/23 04:46:18 | 000,000,676 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Library.lnk
[2010/08/23 04:45:48 | 000,000,782 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Windows Media Player.lnk
[2010/08/23 04:45:41 | 000,000,773 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Yahtzee.lnk
[2010/08/23 04:45:33 | 000,000,671 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Resume.lnk
[2010/08/23 04:45:25 | 000,000,693 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to References.lnk
[2010/08/23 04:45:09 | 000,000,723 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to CURRICULUM_VITAE.lnk
[2010/08/23 03:43:03 | 000,000,951 | ---- | M] () -- C:\Documents and Settings\Mark\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2010/08/23 03:43:03 | 000,000,933 | ---- | M] () -- C:\Documents and Settings\Mark\Desktop\Spybot - Search & Destroy.lnk
[2010/08/22 19:53:17 | 000,000,820 | ---- | M] () -- C:\WINDOWS\dellstat.ini
[2010/08/22 18:48:34 | 000,000,169 | ---- | M] () -- C:\WINDOWS\RtlRack.ini
[2010/08/22 17:27:09 | 000,001,519 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\AvRack.lnk
[2010/08/21 05:53:09 | 000,359,344 | ---- | M] () -- C:\WINDOWS\System32\FNTCACHE.DAT
[2010/08/21 05:08:31 | 000,001,729 | ---- | M] () -- C:\Documents and Settings\All Users\Desktop\Adobe Reader 8.lnk
[2010/08/21 04:27:17 | 014,463,770 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).cab
[2010/08/21 04:27:01 | 000,795,995 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).ipd
[2010/08/15 20:00:15 | 001,087,977 | ---- | M] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-15).ipd
[2010/08/10 05:15:58 | 000,094,208 | ---- | M] (Apple Inc.) -- C:\WINDOWS\System32\QuickTimeVR.qtx
[2010/08/10 05:15:58 | 000,069,632 | ---- | M] (Apple Inc.) -- C:\WINDOWS\System32\QuickTime.qts
 
========== Files Created - No Company Name ==========
 
[2010/09/01 07:39:18 | 001,081,057 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\7z915.exe
[2010/08/31 07:46:45 | 000,000,696 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Malwarebytes' Anti-Malware.lnk
[2010/08/31 07:12:24 | 000,024,576 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\itunes instructions step 2.doc
[2010/08/28 06:10:11 | 000,001,507 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\AVG Free 9.0.lnk
[2010/08/28 04:07:13 | 000,001,980 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\Dell Support Center.lnk
[2010/08/28 03:18:47 | 000,002,499 | ---- | C] () -- C:\Documents and Settings\All Users\Start Menu\Programs\Startup\Event Planner Reminder 2009.lnk
[2010/08/27 11:15:24 | 000,001,604 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\QuickTime Player.lnk
[2010/08/26 09:13:32 | 001,081,391 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-26).ipd
[2010/08/23 05:56:42 | 000,000,654 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Dell  Computer Manual.lnk
[2010/08/23 04:46:23 | 000,001,753 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Dell Printer Supplies - Inkjet.lnk
[2010/08/23 04:46:18 | 000,000,676 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Library.lnk
[2010/08/23 04:45:48 | 000,000,782 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Windows Media Player.lnk
[2010/08/23 04:45:41 | 000,000,773 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Yahtzee.lnk
[2010/08/23 04:45:33 | 000,000,671 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to Resume.lnk
[2010/08/23 04:45:25 | 000,000,693 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to References.lnk
[2010/08/23 04:45:09 | 000,000,723 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Shortcut to CURRICULUM_VITAE.lnk
[2010/08/23 03:43:03 | 000,000,951 | ---- | C] () -- C:\Documents and Settings\Mark\Application Data\Microsoft\Internet Explorer\Quick Launch\Spybot - Search & Destroy.lnk
[2010/08/23 03:43:03 | 000,000,933 | ---- | C] () -- C:\Documents and Settings\Mark\Desktop\Spybot - Search & Destroy.lnk
[2010/08/22 17:27:09 | 000,001,519 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\AvRack.lnk
[2010/08/21 06:25:51 | 000,002,137 | ---- | C] () -- C:\Documents and Settings\All Users\Desktop\iTunes.lnk
[2010/08/21 04:27:16 | 014,463,770 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).cab
[2010/08/21 04:26:46 | 000,795,995 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-21).ipd
[2010/08/15 20:00:15 | 001,087,977 | ---- | C] () -- C:\Documents and Settings\Mark\My Documents\Backup-(2010-08-15).ipd
[2010/07/29 20:27:27 | 000,000,169 | ---- | C] () -- C:\WINDOWS\RtlRack.ini
[2010/07/29 20:19:44 | 000,147,456 | R--- | C] () -- C:\WINDOWS\System32\RTLCPAPI.dll
[2010/07/29 20:18:56 | 000,000,164 | R--- | C] () -- C:\WINDOWS\avrack.ini
[2010/01/29 18:53:11 | 000,001,681 | ---- | C] () -- C:\WINDOWS\yahtzee.ini
[2010/01/29 18:52:54 | 000,000,126 | ---- | C] () -- C:\WINDOWS\_delis43.ini
[2009/11/08 23:44:14 | 000,344,064 | ---- | C] () -- C:\WINDOWS\System32\dlbtcoin.dll
[2009/11/08 23:44:14 | 000,126,976 | ---- | C] () -- C:\WINDOWS\System32\dlbtsnls.dll
[2009/02/05 20:13:41 | 000,001,343 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\hpzinstall.log
[2008/09/11 20:50:31 | 000,000,002 | ---- | C] () -- C:\WINDOWS\msoffice.ini
[2008/07/15 07:23:00 | 000,000,542 | ---- | C] () -- C:\WINDOWS\Email Removed.INI
[2007/05/26 11:31:13 | 000,153,088 | ---- | C] () -- C:\Program Files\UNWISE.EXE
[2007/05/26 11:23:22 | 000,001,196 | ---- | C] () -- C:\WINDOWS\VFO.INI
[2007/05/13 17:32:21 | 000,061,678 | ---- | C] () -- C:\Documents and Settings\Mark\Application Data\PFP120JPR.{PB
[2007/05/13 17:32:21 | 000,012,358 | ---- | C] () -- C:\Documents and Settings\Mark\Application Data\PFP120JCM.{PB
[2007/02/19 08:20:28 | 000,106,496 | ---- | C] () -- C:\WINDOWS\System32\dlbtinsr.dll
[2007/02/19 08:17:06 | 000,176,128 | ---- | C] () -- C:\WINDOWS\System32\dlbtinsb.dll
[2007/02/19 08:17:00 | 000,086,016 | ---- | C] () -- C:\WINDOWS\System32\dlbtcub.dll
[2007/02/19 08:16:48 | 000,159,744 | ---- | C] () -- C:\WINDOWS\System32\dlbtins.dll
[2007/02/17 13:53:25 | 000,001,751 | ---- | C] () -- C:\Documents and Settings\All Users\Application Data\QTSBandwidthCache
[2007/01/22 08:18:28 | 000,069,632 | ---- | C] () -- C:\WINDOWS\System32\dlbtcfg.dll
[2005/11/20 00:01:59 | 000,000,000 | ---- | C] () -- C:\Program Files\Common Files\A
[2005/08/28 11:20:13 | 000,000,127 | ---- | C] () -- C:\Documents and Settings\Mark\Local Settings\Application Data\fusioncache.dat
[2005/05/25 14:07:26 | 000,061,440 | ---- | C] () -- C:\WINDOWS\System32\dlbtcnv4.dll
[2005/05/07 20:59:58 | 000,306,688 | ---- | C] () -- C:\WINDOWS\System32\LFFPX7.DLL
[2005/05/07 20:59:58 | 000,095,232 | ---- | C] () -- C:\WINDOWS\System32\LFKODAK.DLL
[2005/05/07 20:59:36 | 000,044,544 | ---- | C] () -- C:\WINDOWS\System32\gif89.dll
[2005/05/07 20:59:08 | 000,000,062 | ---- | C] () -- C:\WINDOWS\SIERRA.INI
[2005/03/04 12:00:37 | 000,002,772 | ---- | C] () -- C:\WINDOWS\cdPlayer.ini
[2005/01/01 15:25:24 | 000,000,376 | ---- | C] () -- C:\WINDOWS\ODBC.INI
[2004/12/31 00:36:36 | 000,000,820 | ---- | C] () -- C:\WINDOWS\dellstat.ini
[2004/12/28 13:25:27 | 000,000,061 | ---- | C] () -- C:\WINDOWS\smscfg.ini
[2004/12/28 13:16:23 | 000,000,264 | ---- | C] () -- C:\WINDOWS\wininit.ini
[2004/12/28 12:45:40 | 000,000,519 | ---- | C] () -- C:\WINDOWS\System32\OEMINFO.INI
[2004/08/10 15:13:12 | 000,000,882 | ---- | C] () -- C:\WINDOWS\ORUN32.INI
[2004/08/04 07:00:00 | 000,001,793 | ---- | C] () -- C:\WINDOWS\System32\FXSPERF.INI
[2004/06/14 11:21:46 | 000,036,864 | ---- | C] () -- C:\WINDOWS\System32\dlbtcur.dll
[2004/06/14 11:21:02 | 000,135,168 | ---- | C] () -- C:\WINDOWS\System32\dlbtjswr.dll
[2004/06/14 11:15:48 | 000,073,728 | ---- | C] () -- C:\WINDOWS\System32\dlbtcu.dll
[2004/06/14 11:09:22 | 000,434,176 | ---- | C] () -- C:\WINDOWS\System32\dlbtutil.dll
[2003/10/08 10:09:46 | 000,040,960 | ---- | C] () -- C:\WINDOWS\System32\dlbtvs.dll
[2003/01/07 16:05:08 | 000,002,695 | ---- | C] () -- C:\WINDOWS\System32\OUTLPERF.INI
[1980/01/01 02:00:00 | 000,012,288 | ---- | C] () -- C:\WINDOWS\System32\e100bmsg.dll
< End of report >
Title: Dell, Itunes and Locking Up
Post by: guestolo on September 03, 2010, 09:43:08 PM
Sorry again for the delay, can you do the following please

Double  click on OTL.exe and Run it
On startup, Allow OTL to run if prompted
A log should open, can you post it please
A copy of this log can also be found in
C:\_OTL\Moved Files folder

Let me know also what problems your still experiencing please
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 04, 2010, 08:51:49 AM
All processes killed
========== OTL ==========
Service SymIMMP stopped successfully!
Service SymIMMP deleted successfully!
File C:\WINDOWS\System32\DRIVERS\SymIM.sys not found.
Service SymIM stopped successfully!
Service SymIM deleted successfully!
File C:\WINDOWS\System32\DRIVERS\SymIM.sys not found.
HKCU\SOFTWARE\Microsoft\Internet Explorer\Main\\Default_Page_URL| /E : value set successfully!
Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}\ deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{602ADB0E-4AFF-4217-8AA1-95DAC4DFA408}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{0BF43445-2F28-4351-9252-17FE6E806AA0} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{0BF43445-2F28-4351-9252-17FE6E806AA0}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{CCC7A320-B3CA-4199-B1A6-9F516DD69829} deleted successfully.
Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{CCC7A320-B3CA-4199-B1A6-9F516DD69829}\ not found.
Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\KernelFaultCheck deleted successfully.
========== REGISTRY ==========
========== FILES ==========
< ipconfig /flushdns /c >
Windows IP Configuration
Successfully flushed the DNS Resolver Cache.
C:\Documents and Settings\Mark\Desktop\cmd.bat deleted successfully.
C:\Documents and Settings\Mark\Desktop\cmd.txt deleted successfully.
========== COMMANDS ==========
 
[EMPTYTEMP]
 
User: All Users
 
User: Default User
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
 
User: HelpAssistant
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 0 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 0 bytes
 
User: LocalService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33170 bytes
->Flash cache emptied: 0 bytes
 
User: Mark
->Temp folder emptied: 18790 bytes
->Temporary Internet Files folder emptied: 4229248 bytes
->Java cache emptied: 0 bytes
->Flash cache emptied: 456 bytes
 
User: NetworkService
->Temp folder emptied: 0 bytes
->Temporary Internet Files folder emptied: 33237 bytes
 
%systemdrive% .tmp files removed: 0 bytes
%systemroot% .tmp files removed: 0 bytes
%systemroot%\System32 .tmp files removed: 0 bytes
%systemroot%\System32\dllcache .tmp files removed: 0 bytes
%systemroot%\System32\drivers .tmp files removed: 0 bytes
Windows Temp folder emptied: 12416 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temp folder emptied: 0 bytes
%systemroot%\system32\config\systemprofile\Local Settings\Temporary Internet Files folder emptied: 0 bytes
RecycleBin emptied: 0 bytes
 
Total Files Cleaned = 4.00 mb
 
 
[EMPTYFLASH]
 
User: All Users
 
User: Default User
 
User: HelpAssistant
->Flash cache emptied: 0 bytes
 
User: LocalService
->Flash cache emptied: 0 bytes
 
User: Mark
->Flash cache emptied: 0 bytes
 
User: NetworkService
 
Total Flash Files Cleaned = 0.00 mb
 
 
OTL by OldTimer - Version 3.2.11.0 log created on 09042010_093241

Files\Folders moved on Reboot...
C:\Documents and Settings\Mark\Local Settings\Temporary Internet Files\Content.IE5\SA7XZ516\index[1].php moved successfully.
C:\Documents and Settings\Mark\Local Settings\Temporary Internet Files\AntiPhishing\2CEDBFBC-DBA8-43AA-B1FD-CC8E6316E3E2.dat moved successfully.
File move failed. C:\WINDOWS\temp\$$$dq3e scheduled to be moved on reboot.
File move failed. C:\WINDOWS\temp\$67we.$ scheduled to be moved on reboot.

Registry entries deleted on Reboot...

The only problem that I've been having is the ITunes locking up on me. I haven't tried it again since running the OTL. This was earlier today when it locked up. Played one song; then, midway into a second song, it locked up. I don't believe that I have been having any other issues with this computer. Should ITunes run better now?
Title: Dell, Itunes and Locking Up
Post by: guestolo on September 04, 2010, 09:13:26 AM
Is Itunes still freezing the computer?
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 04, 2010, 09:16:18 AM
Yes. This time, before 1/2 of a song played.
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 04, 2010, 09:29:01 AM
Could the problem be in my audio playback? Sound/device driver?

I am running an audio cd now to see if there are any playback problems because I've had a problem in the past where the audio CD locked up similar to what happens in ITunes.
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 04, 2010, 09:39:56 AM
Seems to be playing well in Windows Media Player. The songs are playing in order off the CD too which is different than what it was doing when I was having the CD lock-up/freeze issue. The player would jump around and pick and choose songs from the audio CD.

I have also deleted Quick Time Player and reinstalled it as some of the other on-line sources say this is supposed to address the lock-up/freeze issue. However, it has not helped with this problem. Is it time to throw in the towel regarding the ITunes problem?

I could possibly transfer the ITunes Folder to another computer although the one I have in mind to transfer to has W7 OS on it and this one, that is, the Dell with the problem, operates on XP. I don't know if this is an issue when transfering ITunes Folder or not.

Do you have any other ideas? i.e. throw out the computer?
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 04, 2010, 09:53:27 AM
The audio CD is playing the songs. However, after I entered the last Post, the CD played the songs 1-5 in order on the CD, then jumped back to song 3 on the audio CD and began playing that.

Is the audio playback the same in playing a music CD and playing a song on the computer stored in the ITunes folder; or, are they using different drivers etc.?
Title: Dell, Itunes and Locking Up
Post by: guestolo on September 04, 2010, 09:58:54 AM
Try this suggestion, not sure if it will work, but it's helped some
Open Itunes,
Click on EDIT>>Preferences>>Devices tab
tick the box "Prevent Ipods, Iphones,and Ipads from syncing automatically"
OK it and close Itunes, try reopening and see if it helps
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 04, 2010, 11:54:39 AM
I did do the EDIT Preferences Devices tab. It froze up the first time after I tried running the ITunes program. I am running it now though and it is playing. Assuming that it will freeze again, hey, maybe it won't but...

What do you think of this solution?

Problem #3
iTunes will not open or unexpectedly quits

Cause: Corrupted preference files or possibly out-of-date plug-ins.
Solution: Remove Preferences and Third-Party Plug-ins. Delete the following folders:

•C:\Documents and Settings\Your Username Here\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\Your Username Here\Local Settings\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info

How does one go about "Removing Preferences and Third-Party Plug-ins?  Also, I could not locate the three folders that this solution says to delete. What do you think?
Title: Dell, Itunes and Locking Up
Post by: guestolo on September 04, 2010, 12:47:06 PM
Quote
Assuming that it will freeze again, hey, maybe it won't but...

So did it?
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 04, 2010, 01:11:23 PM
Yes, it did freeze up again.
Title: Dell, Itunes and Locking Up
Post by: guestolo on September 04, 2010, 01:29:47 PM
Well, why not try what Itunes suggested
Ensure Itunes is closed and not running

Set Windows To Show Hidden Files and Folders
    * Click Start.
    * Open My Computer.
    * Select the Tools menu and click Folder Options.
    * Select the View Tab.
    * Under the Hidden files and folders heading select Show hidden files and folders.
    * Click Yes to confirm.
    * Click OK.

Delete those folders
C:\Documents and Settings\Mark\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\Mark\Local Settings\Application Data\Apple Computer\iTunes
•C:\Documents and Settings\All Users\Application Data\Apple Computer\iTunes\SC Info

Go back and Hide hidden files/folders

Open Itunes, windows installer may run, let it finish, follow the prompts
It may want to again search your computer for songs,etc... let that finish
See if that helps
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 04, 2010, 02:11:05 PM
I deleted those files and the program is now on it's third song. I have time for another song or so. I will let you know if this "fix" continues to work.

Thank you for all of your attention, time and expertise. It is greatly appreciated.
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 04, 2010, 05:56:24 PM
The program is still freezing. They may be a lost cause.
Title: Dell, Itunes and Locking Up
Post by: guestolo on September 04, 2010, 06:38:04 PM
Just a double check on versions of software your running
Can you do the following please

Download and unzip to your desktop InstalledPrograms.zip (http://"http://www.billsway.com/vbspage/vbsfiles/InstalledPrograms.zip")
Double click on InstalledPrograms.vbs

Click OK at the IP prompt and click YES to view the results now
A text file will open, can you copy and paste back here the whole contents
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 05, 2010, 07:40:08 AM
INSTALLED SOFTWARE (256) - D2FNQF61 - 9/5/2010 8:38:22 AM

7-Zip 9.15 beta   
Adobe Flash Player 10 ActiveX   Ver: 10.1.82.76
Adobe Reader 8.2.4   Ver: 8.2.4   Installed: 8/21/2010
Apple Application Support   Ver: 1.3.1   Installed: 8/21/2010
Apple Mobile Device Support   Ver: 3.1.0.62   Installed: 8/21/2010
Apple Software Update   Ver: 2.1.1.116   Installed: 1/24/2009
AusLogics Disk Defrag   Ver: version 1.1   Installed: 7/1/2007
AVG Free 9.0   
BlackBerry Desktop Software 5.0.1   Ver: 5.0.1.28
BlackBerry Desktop Software 5.0.1   Ver: 5.0.1.28   Installed: 1/23/2010
BlackBerry® Media Sync   Ver: 2.0.20   Installed: 11/16/2009
Bonjour   Ver: 2.0.2.0   Installed: 8/21/2010
CCleaner   Ver: 2.35
CleanUp!   
Critical Update for Windows Media Player 11 (KB959772)      Installed: 3/13/2009
Dell Digital Jukebox Driver   
Dell Driver Reset Tool   Ver: 1.02.0000   Installed: 8/28/2010
Dell Photo AIO Printer 922   
Dell Support Center (Support Software)   Ver: 2.2.09085   Installed: 8/28/2010
Driver Robot      Installed: 3/6/2010
DriverMax 5   Ver: 5.5.0.789   Installed: 5/3/2010
Google Toolbar for Internet Explorer   
Hallmark Card Studio 2009   Ver: 10.0.0.28   Installed: 12/28/2008
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)   Ver: 1
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)   Ver: 1
Hotfix for Windows Internet Explorer 7 (KB947864)   Ver: 1   Installed: 4/8/2008
Hotfix for Windows Media Format 11 SDK (KB929399)      Installed: 3/17/2007
Hotfix for Windows Media Format SDK (KB902344)      Installed: 11/6/2005
Hotfix for Windows Media Player 11 (KB939683)      Installed: 9/6/2007
Hotfix for Windows XP (KB952287)   Ver: 1   Installed: 8/18/2008
Hotfix for Windows XP (KB954550-v5)   Ver: 5   Installed: 8/22/2009
Hotfix for Windows XP (KB961118)   Ver: 1   Installed: 8/23/2009
Hotfix for Windows XP (KB970653-v3)   Ver: 3   Installed: 8/26/2009
Hotfix for Windows XP (KB976098-v2)   Ver: 2   Installed: 11/25/2009
Hotfix for Windows XP (KB979306)   Ver: 1   Installed: 2/24/2010
Hotfix for Windows XP (KB981793)   Ver: 1   Installed: 5/31/2010
Intel(R) Extreme Graphics 2 Driver   Ver: 6.14.10.4396
Intel(R) PRO Network Adapters and Drivers   
Internet Explorer Default Page   Ver: 1.00.03   Installed: 12/28/2004
iTunes   Ver: 9.2.1.5   Installed: 8/21/2010
Java Auto Updater   Ver: 2.0.2.4   Installed: 8/28/2010
Java(TM) 6 Update 21   Ver: 6.0.210   Installed: 1/6/2010
Malwarebytes' Anti-Malware      Installed: 8/31/2010
McAfee Shredder   Ver: 1.00.0000   Installed: 3/31/2005
McAfee Shredder   Ver: 1.00.0000   Installed: 4/18/2005
Microsoft .NET Framework 2.0 Service Pack 2   Ver: 2.2.30729   Installed: 8/30/2010
Microsoft .NET Framework 3.0 Service Pack 2   Ver: 3.2.30729   Installed: 8/30/2010
Microsoft .NET Framework 3.5 SP1   
Microsoft .NET Framework 3.5 SP1   Ver: 3.5.30729   Installed: 9/4/2009
Microsoft .NET Framework 4 Client Profile   Ver: 4.0.30319
Microsoft .NET Framework 4 Client Profile   Ver: 4.0.30319   Installed: 8/26/2010
Microsoft .NET Framework 4 Extended   Ver: 4.0.30319
Microsoft .NET Framework 4 Extended   Ver: 4.0.30319   Installed: 8/26/2010
Microsoft Base Smart Card Cryptographic Service Provider Package   
Microsoft Compression Client Pack 1.0 for Windows XP   Ver: 1   Installed: 3/11/2007
Microsoft Internationalized Domain Names Mitigation APIs      Installed: 1/21/2007
Microsoft National Language Support Downlevel APIs      Installed: 1/21/2007
Microsoft Office Professional Edition 2003   Ver: 11.0.8173.0   Installed: 8/26/2010
Microsoft User-Mode Driver Framework Feature Pack 1.0      Installed: 3/11/2007
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053   Ver: 8.0.50727.4053   Installed: 7/28/2009
Microsoft Visual C++ 2005 Redistributable   Ver: 8.0.59193   Installed: 2/22/2010
Modem Event Monitor   
Modem Helper   Ver: 2.28
Modem On Hold   Ver: 1.12
MSXML 4.0 SP2 (KB927978)   Ver: 4.20.9841.0   Installed: 11/15/2006
MSXML 4.0 SP2 (KB936181)   Ver: 4.20.9848.0   Installed: 8/20/2007
MSXML 4.0 SP2 (KB954430)   Ver: 4.20.9870.0   Installed: 11/12/2008
MSXML 4.0 SP2 (KB973688)   Ver: 4.20.9876.0   Installed: 11/25/2009
MSXML 6.0 Parser (KB933579)   Ver: 6.10.1200.0   Installed: 8/20/2007
Musicmatch for Windows Media Player   Ver: 0.00.000
My Way Search Assistant   
My Way Search Assistant   Ver: 1.0.256   Installed: 12/28/2004
Pinnacle Instant DVD Recorder   
QuickTime   Ver: 7.67.75.0   Installed: 9/4/2010
RealPlayer   
Security Update for Step By Step Interactive Training (KB898458)   Ver: 20050502.101010   Installed: 6/14/2005
Security Update for Step By Step Interactive Training (KB923723)   Ver: 20050502.101010   Installed: 2/17/2007
Security Update for Windows Internet Explorer 7 (KB928090)   Ver: 20070117.120000   Installed: 2/17/2007
Security Update for Windows Internet Explorer 7 (KB929969)   Ver: 20061222.120000   Installed: 1/24/2007
Security Update for Windows Internet Explorer 7 (KB931768)   Ver: 1   Installed: 5/10/2007
Security Update for Windows Internet Explorer 7 (KB933566)   Ver: 1   Installed: 6/14/2007
Security Update for Windows Internet Explorer 7 (KB937143)   Ver: 1   Installed: 8/20/2007
Security Update for Windows Internet Explorer 7 (KB938127)   Ver: 1   Installed: 8/20/2007
Security Update for Windows Internet Explorer 7 (KB939653)   Ver: 1   Installed: 10/15/2007
Security Update for Windows Internet Explorer 7 (KB942615)   Ver: 1   Installed: 12/12/2007
Security Update for Windows Internet Explorer 7 (KB944533)   Ver: 1   Installed: 2/13/2008
Security Update for Windows Internet Explorer 7 (KB950759)   Ver: 1   Installed: 6/10/2008
Security Update for Windows Internet Explorer 7 (KB953838)   Ver: 1   Installed: 8/18/2008
Security Update for Windows Internet Explorer 7 (KB956390)   Ver: 1   Installed: 10/17/2008
Security Update for Windows Internet Explorer 7 (KB958215)   Ver: 1   Installed: 12/12/2008
Security Update for Windows Internet Explorer 7 (KB960714)   Ver: 1   Installed: 12/19/2008
Security Update for Windows Internet Explorer 7 (KB961260)   Ver: 1   Installed: 2/12/2009
Security Update for Windows Internet Explorer 7 (KB963027)   Ver: 1   Installed: 4/17/2009
Security Update for Windows Internet Explorer 7 (KB969897)   Ver: 1   Installed: 6/9/2009
Security Update for Windows Internet Explorer 8 (KB2183461)   Ver: 1   Installed: 8/21/2010
Security Update for Windows Internet Explorer 8 (KB969897)   Ver: 1   Installed: 6/12/2009
Security Update for Windows Internet Explorer 8 (KB971961)   Ver: 1   Installed: 9/13/2009
Security Update for Windows Internet Explorer 8 (KB972260)   Ver: 1   Installed: 7/28/2009
Security Update for Windows Internet Explorer 8 (KB974455)   Ver: 1   Installed: 10/21/2009
Security Update for Windows Internet Explorer 8 (KB976325)   Ver: 1   Installed: 12/8/2009
Security Update for Windows Internet Explorer 8 (KB978207)   Ver: 1   Installed: 1/22/2010
Security Update for Windows Internet Explorer 8 (KB981332)   Ver: 1   Installed: 4/16/2010
Security Update for Windows Internet Explorer 8 (KB982381)   Ver: 1   Installed: 6/12/2010
Security Update for Windows Media Player (KB911564)      Installed: 2/17/2006
Security Update for Windows Media Player (KB952069)      Installed: 12/12/2008
Security Update for Windows Media Player (KB954155)      Installed: 10/16/2009
Security Update for Windows Media Player (KB968816)      Installed: 9/13/2009
Security Update for Windows Media Player (KB973540)      Installed: 8/13/2009
Security Update for Windows Media Player (KB978695)      Installed: 6/12/2010
Security Update for Windows Media Player 10 (KB911565)      Installed: 2/17/2006
Security Update for Windows Media Player 10 (KB917734)      Installed: 6/17/2006
Security Update for Windows Media Player 11 (KB936782)      Installed: 8/20/2007
Security Update for Windows Media Player 11 (KB954154)      Installed: 9/11/2008
Security Update for Windows Media Player 6.4 (KB925398)      Installed: 12/16/2006
Security Update for Windows XP (KB2079403)   Ver: 1   Installed: 8/21/2010
Security Update for Windows XP (KB2115168)   Ver: 1   Installed: 8/21/2010
Security Update for Windows XP (KB2160329)   Ver: 1   Installed: 8/21/2010
Security Update for Windows XP (KB2229593)   Ver: 1   Installed: 7/15/2010
Security Update for Windows XP (KB2286198)   Ver: 1   Installed: 8/16/2010
Security Update for Windows XP (KB923561)   Ver: 1   Installed: 4/17/2009
Security Update for Windows XP (KB923689)      Installed: 12/16/2006
Security Update for Windows XP (KB938464)   Ver: 1   Installed: 9/11/2008
Security Update for Windows XP (KB941569)      Installed: 12/12/2007
Security Update for Windows XP (KB946648)   Ver: 1   Installed: 8/18/2008
Security Update for Windows XP (KB950760)   Ver: 1   Installed: 6/10/2008
Security Update for Windows XP (KB950762)   Ver: 1   Installed: 8/8/2008
Security Update for Windows XP (KB950974)   Ver: 1   Installed: 8/18/2008
Security Update for Windows XP (KB951066)   Ver: 1   Installed: 8/18/2008
Security Update for Windows XP (KB951376)   Ver: 1   Installed: 8/8/2008
Security Update for Windows XP (KB951376-v2)   Ver: 2   Installed: 8/8/2008
Security Update for Windows XP (KB951698)   Ver: 1   Installed: 8/8/2008
Security Update for Windows XP (KB951748)   Ver: 1   Installed: 8/8/2008
Security Update for Windows XP (KB952004)   Ver: 1   Installed: 4/17/2009
Security Update for Windows XP (KB952954)   Ver: 1   Installed: 8/18/2008
Security Update for Windows XP (KB953839)   Ver: 1   Installed: 8/18/2008
Security Update for Windows XP (KB954211)   Ver: 1   Installed: 10/17/2008
Security Update for Windows XP (KB954459)   Ver: 1   Installed: 11/13/2008
Security Update for Windows XP (KB954600)   Ver: 1   Installed: 12/12/2008
Security Update for Windows XP (KB955069)   Ver: 1   Installed: 11/13/2008
Security Update for Windows XP (KB956391)   Ver: 1   Installed: 10/17/2008
Security Update for Windows XP (KB956572)   Ver: 1   Installed: 4/17/2009
Security Update for Windows XP (KB956744)   Ver: 1   Installed: 8/13/2009
Security Update for Windows XP (KB956802)   Ver: 1   Installed: 12/12/2008
Security Update for Windows XP (KB956803)   Ver: 1   Installed: 10/17/2008
Security Update for Windows XP (KB956841)   Ver: 1   Installed: 10/17/2008
Security Update for Windows XP (KB956844)   Ver: 1   Installed: 9/13/2009
Security Update for Windows XP (KB957095)   Ver: 1   Installed: 10/17/2008
Security Update for Windows XP (KB957097)   Ver: 1   Installed: 11/13/2008
Security Update for Windows XP (KB958644)   Ver: 1   Installed: 10/23/2008
Security Update for Windows XP (KB958687)   Ver: 1   Installed: 1/13/2009
Security Update for Windows XP (KB958690)   Ver: 1   Installed: 3/13/2009
Security Update for Windows XP (KB958869)   Ver: 1   Installed: 10/16/2009
Security Update for Windows XP (KB959426)   Ver: 1   Installed: 4/17/2009
Security Update for Windows XP (KB960225)   Ver: 1   Installed: 3/13/2009
Security Update for Windows XP (KB960715)   Ver: 1   Installed: 2/12/2009
Security Update for Windows XP (KB960803)   Ver: 1   Installed: 4/17/2009
Security Update for Windows XP (KB960859)   Ver: 1   Installed: 8/13/2009
Security Update for Windows XP (KB961371)   Ver: 1   Installed: 7/15/2009
Security Update for Windows XP (KB961373)   Ver: 1   Installed: 4/17/2009
Security Update for Windows XP (KB961501)   Ver: 1   Installed: 6/9/2009
Security Update for Windows XP (KB968537)   Ver: 1   Installed: 6/9/2009
Security Update for Windows XP (KB969059)   Ver: 1   Installed: 10/16/2009
Security Update for Windows XP (KB969898)   Ver: 1   Installed: 6/9/2009
Security Update for Windows XP (KB969947)   Ver: 1   Installed: 11/11/2009
Security Update for Windows XP (KB970238)   Ver: 1   Installed: 6/9/2009
Security Update for Windows XP (KB970430)   Ver: 1   Installed: 12/8/2009
Security Update for Windows XP (KB971468)   Ver: 1   Installed: 2/10/2010
Security Update for Windows XP (KB971486)   Ver: 1   Installed: 10/16/2009
Security Update for Windows XP (KB971557)   Ver: 1   Installed: 8/13/2009
Security Update for Windows XP (KB971633)   Ver: 1   Installed: 7/15/2009
Security Update for Windows XP (KB971657)   Ver: 1   Installed: 8/13/2009
Security Update for Windows XP (KB972270)   Ver: 1   Installed: 1/14/2010
Security Update for Windows XP (KB973346)   Ver: 1   Installed: 7/15/2009
Security Update for Windows XP (KB973354)   Ver: 1   Installed: 8/13/2009
Security Update for Windows XP (KB973507)   Ver: 1   Installed: 8/13/2009
Security Update for Windows XP (KB973525)   Ver: 1   Installed: 10/16/2009
Security Update for Windows XP (KB973869)   Ver: 1   Installed: 8/13/2009
Security Update for Windows XP (KB973904)   Ver: 1   Installed: 12/8/2009
Security Update for Windows XP (KB974112)   Ver: 1   Installed: 10/16/2009
Security Update for Windows XP (KB974318)   Ver: 1   Installed: 12/8/2009
Security Update for Windows XP (KB974392)   Ver: 1   Installed: 12/8/2009
Security Update for Windows XP (KB974571)   Ver: 1   Installed: 10/16/2009
Security Update for Windows XP (KB975025)   Ver: 1   Installed: 10/16/2009
Security Update for Windows XP (KB975467)   Ver: 1   Installed: 10/16/2009
Security Update for Windows XP (KB975560)   Ver: 1   Installed: 2/10/2010
Security Update for Windows XP (KB975561)   Ver: 1   Installed: 3/10/2010
Security Update for Windows XP (KB975562)   Ver: 1   Installed: 6/12/2010
Security Update for Windows XP (KB975713)   Ver: 1   Installed: 2/10/2010
Security Update for Windows XP (KB977165)   Ver: 1   Installed: 2/10/2010
Security Update for Windows XP (KB977816)   Ver: 1   Installed: 4/16/2010
Security Update for Windows XP (KB977914)   Ver: 1   Installed: 2/10/2010
Security Update for Windows XP (KB978037)   Ver: 1   Installed: 2/10/2010
Security Update for Windows XP (KB978251)   Ver: 1   Installed: 2/10/2010
Security Update for Windows XP (KB978262)   Ver: 1   Installed: 2/10/2010
Security Update for Windows XP (KB978338)   Ver: 1   Installed: 4/16/2010
Security Update for Windows XP (KB978542)   Ver: 1   Installed: 5/13/2010
Security Update for Windows XP (KB978601)   Ver: 1   Installed: 4/16/2010
Security Update for Windows XP (KB978706)   Ver: 1   Installed: 2/10/2010
Security Update for Windows XP (KB979309)   Ver: 1   Installed: 4/15/2010
Security Update for Windows XP (KB979482)   Ver: 1   Installed: 6/12/2010
Security Update for Windows XP (KB979559)   Ver: 1   Installed: 6/12/2010
Security Update for Windows XP (KB979683)   Ver: 1   Installed: 4/16/2010
Security Update for Windows XP (KB980195)   Ver: 1   Installed: 6/12/2010
Security Update for Windows XP (KB980218)   Ver: 1   Installed: 6/12/2010
Security Update for Windows XP (KB980232)   Ver: 1   Installed: 4/16/2010
Security Update for Windows XP (KB980436)   Ver: 1   Installed: 8/21/2010
Security Update for Windows XP (KB981852)   Ver: 1   Installed: 8/21/2010
Security Update for Windows XP (KB981997)   Ver: 1   Installed: 8/21/2010
Security Update for Windows XP (KB982214)   Ver: 1   Installed: 8/21/2010
Security Update for Windows XP (KB982665)   Ver: 1   Installed: 8/21/2010
SoundMAX   Ver: 5.12.01.5246   Installed: 8/28/2010
Spelling Dictionaries Support For Adobe Reader 8   Ver: 8.0.0   Installed: 3/3/2010
Spybot - Search & Destroy   Ver: 1.6.2   Installed: 8/23/2010
Uniblue RegistryBooster 2010      Installed: 3/6/2010
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)   Ver: 1
Update for Microsoft Windows (KB971513)      Installed: 11/8/2009
Update for Windows Internet Explorer 8 (KB971180)   Ver: 1   Installed: 6/12/2009
Update for Windows Internet Explorer 8 (KB975364)   Ver: 1   Installed: 11/8/2009
Update for Windows Internet Explorer 8 (KB976662)   Ver: 1   Installed: 2/24/2010
Update for Windows Internet Explorer 8 (KB976749)   Ver: 1   Installed: 11/7/2009
Update for Windows Internet Explorer 8 (KB978506)   Ver: 1   Installed: 2/12/2010
Update for Windows Internet Explorer 8 (KB980182)   Ver: 1   Installed: 4/1/2010
Update for Windows Internet Explorer 8 (KB980302)   Ver: 1   Installed: 5/4/2010
Update for Windows Internet Explorer 8 (KB982664)   Ver: 1   Installed: 8/26/2010
Update for Windows XP (KB951072-v2)   Ver: 2   Installed: 8/18/2008
Update for Windows XP (KB951978)   Ver: 1   Installed: 8/18/2008
Update for Windows XP (KB955759)   Ver: 1   Installed: 12/23/2009
Update for Windows XP (KB955839)   Ver: 1   Installed: 12/12/2008
Update for Windows XP (KB967715)   Ver: 1   Installed: 3/1/2009
Update for Windows XP (KB968389)   Ver: 1   Installed: 10/16/2009
Update for Windows XP (KB971737)   Ver: 1   Installed: 12/8/2009
Update for Windows XP (KB973687)   Ver: 1   Installed: 11/25/2009
Update for Windows XP (KB973815)   Ver: 1   Installed: 8/13/2009
WebCyberCoach 3.2 Dell   
WebFldrs XP   Ver: 9.50.7523   Installed: 8/10/2004
Windows Genuine Advantage Notifications (KB905474)   Ver: 1.7.0017.0   Installed: 3/11/2007
Windows Genuine Advantage v1.3.0254.0   Ver: 1.3.0254.0   Installed: 8/10/2005
Windows Genuine Advantage Validation Tool (KB892130)      Installed: 11/10/2007
Windows Genuine Advantage Validation Tool (KB892130)   Ver: 1.7.0069.2   Installed: 5/18/2006
Windows Imaging Component   Ver: 3.0.0.0   Installed: 3/11/2007
Windows Internet Explorer 7   Ver: 20061107.210142   Installed: 1/21/2007
Windows Internet Explorer 8   Ver: 20090308.140743   Installed: 6/12/2009
Windows Management Framework Core      Installed: 8/26/2010
Windows Media Connect   
Windows Media Format 11 runtime   
Windows Media Format 11 runtime      Installed: 3/11/2007
Windows Media Format SDK Hotfix - KB891122      Installed: 10/30/2005
Windows Media Player 10   Ver: 9.00.3636   Installed: 12/28/2004
Windows Media Player 11   
Windows Media Player 11      Installed: 3/11/2007
Windows Presentation Foundation   Ver: 3.0.6920.0   Installed: 3/11/2007
Windows XP Service Pack 3   Ver: 20080414.031525   Installed: 8/8/2008
WordPerfect Office 12   Ver: 12.0.0.238   Installed: 12/28/2004
XML Paper Specification Shared Components Pack 1.0      Installed: 3/11/2007
Yahoo! Toolbar   
Yahtzee
Title: Dell, Itunes and Locking Up
Post by: guestolo on September 05, 2010, 09:00:25 AM
Another possibility
Here's the latest version of Itunes
iTunes   Ver: 10.0.0.68

Your running
iTunes Ver: 9.2.1.5

Try the following
Ensure Itunes is closed, let's remove some unnecessary items in Add/Remove programs
Close down all browser windows
First remove
My Way Search Assistant

Then for security reasons, you should update Adobe Reader
Next uninstall
Adobe Reader 8.2.4


Finally remove
iTunes Ver: 9.2.1.5

Reboot the computer

Back in Windows
let's get Adobe Reader updated
Go to the following link
http://get.adobe.com/reader/

UNTICK the option to also install McAfee Security Scan and/or Google toolbar or similiar
Download and save to desktop the installer for the latest version of A. Reader
Double click on the installer to install
After successfully installing, you can delete the installer on desktop
Can you open Adobe Reader and click on HELP>>CHECK FOR UPDATES and install any update if found to ensure you are right up to date

Afterwards
Here's the link for the latest version of Itunes
http://www.apple.com/itunes/download/

Try the latest version and see if you have any luck with it
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 05, 2010, 09:19:41 AM
Before I follow the steps you outlined, the ITunes Program has been running properly for almost two hours this morning. Should I see if this continues before I perform all of your steps; or, should I remove the unnecessary programs but hold off on updating the ITunes version. i.e do all of the steps except update Itunes. Or, should I just update Itunes and see if the program continues to work?

FYI:

I have been keeping an eye on my Event Viewer too, i.e. Run Eventvwr.  There was a long Warning message:

Windows saved user D2F****\Mark registry while an application or service was still using the registry during log off. The memory used by the user's registry has not been freed. The registry will be unloaded when it is no longer in use.

This is often caused by services running as a user account, try configuring the services to run in either the Local Service or Netw Service Account.

For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.

Event:1517 This Warning message appeared periodically going back for days. I don't know if this means anthing. I cleared the Event Viewer log and the application log has been blank for awhile. Also, since the message mentined Registry, I temporarily disabled Registry Booster program from running during this current successful run of ITunes.

Could Registry Booster interfere with this application or any other running application?

Thanks.
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 05, 2010, 09:30:27 AM
No sooner had I sent the last post and ITunes froze up on me.

I will follow the steps you outlined in your last post.
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 05, 2010, 09:34:49 AM
When I delete the ITunes Ver: 9.2.1.5 before installing the update, it won't remove my songs, right?
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 05, 2010, 09:48:49 AM
When attempting to delete My Way Search Assistant from Add/Rem Programs, got an error loading...The specfied module could not be found. Should I try and locate and delete manually?
Title: Dell, Itunes and Locking Up
Post by: guestolo on September 05, 2010, 09:52:02 AM
Take a look at the proper complete removal of ITUNES, take note of the following
Quote
iTunes Store purchases or songs imported from CDs are saved in your My Music folder by default and are not deleted by removing iTunes.
http://support.apple.com/kb/HT1925?viewlocale=en_US

You may want to use that link and remove all Itunes, Quick,etc
Start from fresh installing all of them

Quote
When attempting to delete My Way Search Assistant from Add/Rem Programs, got an error loading...The specfied module could not be found.
Remove it from the Add/Remove programs list if that is the option, Malwarebytes removed most of it for you
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 05, 2010, 11:06:11 AM
I followed your steps in prior post.

The only "glitch" in any of the steps was in attempting to delete the My Way Search Assistant program through the Add/Remove Programs option. The error message was, "Error loading C:\Program1\mywaySA\SrchAsDe\1.bin\descras.dll
The specified..."
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 05, 2010, 11:29:35 AM
Sorry about the last Post. It ended abruptly because my computer froze up while running the ITunes program following my reinstallation etc.

I guess that we are back to the drawing board....
Title: Dell, Itunes and Locking Up
Post by: guestolo on September 05, 2010, 11:31:47 AM
I supplied a link in my previous post on how to totally remove Itunes, quicktime, apple software update, etc

I would follow the steps to remove everything and start from scratch
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 05, 2010, 11:35:04 AM
I did follow every step to the letter and the ITunes still froze up.

I double-checked that the programs were deleted etc. too before reinstalling.

I don't know if we have any more options.
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 05, 2010, 11:36:53 AM
i.e. Please see my 11:06 a.m. Post.
Title: Dell, Itunes and Locking Up
Post by: guestolo on September 05, 2010, 11:46:34 AM
You have CCleaner installed, open it
Click on TOOLS>>In Programs to Remove highlight My Way Search Assistant then select "Delete Entry"

You can remove OTL.exe, open OTL, click on the CLEANUP button
Follow the prompts, reboot when prompted

I would enquire about your problems with Apple forums, I don't use Itunes, sorry, I can only try and help and nothing seems to be working
My media players of choice are WMP and Gom Player
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 06, 2010, 06:24:00 AM
No problem. I appreciated your assistance.
Title: Dell, Itunes and Locking Up
Post by: marich51 on September 14, 2010, 03:38:16 PM
FYI:

I did a full restore of my Dell Computer utilizing PC Restore for Windows XP found in Technical Support for Dimension 3000.

ITunes is working fine now following this restoration process. It was the only process that I could get to work for me. Apple's suggestions didn't work.

I learned a lot in following the steps that we did though and I appreciate your help in this matter.