TheTechGuide Forum

General Category => Hardware => Topic started by: Guest_fnaugie on July 16, 2003, 01:58:41 PM

Title: video problem
Post by: Guest_fnaugie on July 16, 2003, 01:58:41 PM

I am working on a Dell PC that the video does not display in other than the 'normal' windows mode. When the machine boots up you cannot read the screen. Only when the Windows desktop loads can you now normally read the screen. You cannot go into safe mode because that is primitive video (640x480-16 colors). I can't even go to the bios page. PC is running Win ME. /sad.gif\' class=\'bbc_emoticon\' alt=\':(\' />

Title: video problem
Post by: A+Net+MCP on July 17, 2003, 02:42:07 AM

Strange problem! So you mean windows looks OK? I would try a different monitor to rule that out.  If you can't even read the BIOS screen I'd say it's a monitor, cable, port or video card problem. In other words physical.

Title: video problem
Post by: Guest_fnaugie on July 17, 2003, 11:48:21 AM

/sad.gif\' class=\'bbc_emoticon\' alt=\':(\' /> I have already switched monitors and the same problem exists. video card is on-board motherboard. This machine is full of viruses and trojans. I will land up reformatting HD and re-installing software. I will also pull cmos battery and hopefully clear bios of any viruses. Other than than I don't know what to do except call Dell.

Title: video problem
Post by: koszopal on July 18, 2003, 01:21:47 AM

maybu u could switch off video on board and put for a test video card to see if u see anything in boot before windows starts?
 koszopal

Title: video problem
Post by: Guest_fnaugie on July 18, 2003, 08:47:52 AM

Exactly!

Switching off the on-board video and putting in my own card was my next stop.

Thanks

Title: video problem
Post by: A+Net+MCP on July 19, 2003, 06:22:24 PM

Your on the right track! Keep us posted.

Title: video problem
Post by: kobe8 on August 15, 2003, 08:05:30 AM

/dry.gif\' class=\'bbc_emoticon\' alt=\'<_<\' />  I also think it's a Video card problem.  Since you're using a Dell sys, & you've said that you can see video when OS loads, it's not your monitor (of course!) If you really wanna fix that problem, i can't just give you exact advises on that problem coz we need to do some further troubleshooting. To be sure, just contact Dell hardware support, i guess u already know the number for TEch support?  /wink.gif\' class=\'bbc_emoticon\' alt=\';)\' />