Tech Clinic / PC running slow
« on: December 06, 2015, 12:56:13 AM »no problem, thanks for posting back, I\'ll lock this topic as your problems seem resolved
Take care AlaskanSnowman
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no problem, thanks for posting back, I\'ll lock this topic as your problems seem resolved
Take care AlaskanSnowman
Open AdwCleaner and click on the Uninstall button
Please download https://toolslib.net/downloads/viewdownload/2-delfix/\'> delfix to your desktop.
That should do it, if you have no other problems give me one last nod back and I\'ll lock this topic
Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.
start
CloseProcesses:
Task: {F81D1306-B1A9-40B9-A772-6F1CCBF89383} - \\{32848E10-8664-418F-98CB-A818780BBEB0} -> No File <==== ATTENTION
CMD: ipconfig /flushdns
EmptyTemp:
end
http://smallbusiness.chron.com/disable-proxy-server-internet-explorer-53255.html\'>http://smallbusiness.chron.com/disable-proxy-server-internet-explorer-53255.html
Sorry for the delay, back home now, how are things running?
Is this a work computer? or do you purposely run Internet Explorer thru proxy server?
As indicated with this line
ProxyServer: [.DEFAULT] => http=127.0.0.1:52765;https=127.0.0.1:52765
Please download http://www.bleepingcomputer.com/download/adwcleaner/\'>AdwCleaner by Xplode onto your desktop.
Can you also do a fresh scan with Farbar and post a fresh log> frst.txt
Let\'s take a closer look please
Download the version of this tool for your operating system.
Farbar Recovery Scan Tool (64 bit)
Farbar Recovery Scan Tool (32 bit)
and save it to a folder on your computer\'s Desktop.
Double-click to run it. When the tool opens click Yes to disclaimer.
Press Scan button.
It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.
It makes also another log (Addition.txt).
Copy and paste it\'s contents also
Can you try a clean boot of Windows 7 and see if your resolution changes
See if you can restart a few times with it remaining correct if it\'s ok
Link will explain how to perform a clean boot
http://support.microsoft.com/kb/929135\'>http://support.microsoft.com/kb/929135
sorry for the delay
I don\'t think it\'s spyware or virus... I was thinking a graphic card issue
But it may be software related
Does it always come back as good aspect ratio if you shut down computer... Wait 10 seconds and then startup?
Does it come back bad aspect ratio every time you just restart the computer?\\
When you\'re at improper ratio, is the resolution set different?
Right click on OTL.exe and choose to \"Run as Admin\"
:Commands[EmptyJava]
[EmptyFlash]
[EmptyTemp]
On startup, Allow OTL to run if prompted
A log should open, can you post it please
A copy of this log can also be found in
C:\\_OTL\\Moved Files folder
keep me informed how things are running please
I can\'t see any adware that can be causing the black bar problem.... But I do see adware we should try and remove
Let\'s see how things are afterwards
Do the following:
-AdwCleaner-
Please download http://www.majorgeeks.com/files/details/adwcleaner.html\'>AdwCleaner by Xplode onto your desktop.
-Junkware-Removal-Tool-
In addition:
Right click on OTL.exe again and choose to \"Run as Administrator\"
Run another scan, only one log will be created this time named Otl.txt
Can you post it\'s contents please
sorry for the delay, can you do the following please:
Download [color=\"#FF0000\"]OTL.exe[/color][/url] by OldTimer to your Desktop.
it\'s been awhile since I last posted, how are things running on your end now, still problems?
you posted OTL.exe twice, can you post the contents of Extras.txt please. There should be a copy on your desktop
If you can\'t find one, please do the following
Right click on OTL.exe on desktop and choose to \"Run as Admin\"
When it opens, put all selections to NONE...
Except under \"Extra Registry\" select the option>>> \"Use SafeList\"
Then click on \"Run Scan\"
It will be a short scan, post the log it produces when done>>Extras.txt
In addition: let\'s take a look at another log and see if anything shows up:
Download and save to your Desktop http://www.sur-la-toile.com/RogueKiller/RogueKillerX64.exe\'>RogueKillerX64.exe
Also: McAfee RootkitRemover
http://www.mcafee.com/us/downloads/free-tools/rootkitremover.aspx\'>http://www.mcafee.com/us/downloads/free-tools/rootkitremover.aspx
At the above link click on \"Download this Tool Now\"
On the page that opens, scroll to the bottom of the page and click on \"Download Now\"
Save the tool to your Desktop
Right click on RootkitRemover.exe and choose to \"Run as Administrator\"
When it load it will run a quick scan, when complete
Press any key to Exit the tool
Post the contents of the log it creates on your desktop please
\' /> In addition,