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Messages - guestolo

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1
Tech Clinic / PC running slow
« on: December 06, 2015, 12:56:13 AM »

no problem, thanks for posting back, I\'ll lock this topic as your problems seem resolved


Take care AlaskanSnowman



    

2
Tech Clinic / PC running slow
« on: December 02, 2015, 12:13:29 AM »

Open AdwCleaner and click on the Uninstall button

 

 

Please download https://toolslib.net/downloads/viewdownload/2-delfix/\'> delfix to your desktop.


  • Close all other programs and start delfix.

  • Right-click on delfix.exe and select \" Run as administrator \" to run it.

  • Ensure Remove disinfection tools is ticked.

  • Click Run

  • delfix will now delete all found traces of our removal tools

That should do it, if you have no other problems give me one last nod back and I\'ll lock this topic



3
Tech Clinic / PC running slow
« on: December 01, 2015, 10:52:05 AM »

Open notepad (Start =>All Programs => Accessories => Notepad). Please copy the entire contents of the code box below.



start

CloseProcesses:
Task: {F81D1306-B1A9-40B9-A772-6F1CCBF89383} - \\{32848E10-8664-418F-98CB-A818780BBEB0} -> No File <==== ATTENTION
CMD: ipconfig /flushdns
EmptyTemp:

end

Save the files as fixlist.txt in the same folder where the Farbar tool is running from.

Run FRST and click Fix only once and wait.

 

Restart the computer normally to reset the registry.

 

The tool will create a log (Fixlog.txt) please post it to your reply.

 

Also, can you manually try and remove the proxy from IE and see if it\'s needed

 

http://smallbusiness.chron.com/disable-proxy-server-internet-explorer-53255.html\'>http://smallbusiness.chron.com/disable-proxy-server-internet-explorer-53255.html


4
Tech Clinic / PC running slow
« on: November 29, 2015, 08:14:35 AM »

Sorry for the delay, back home now, how are things running?


Is this a work computer? or do you purposely run Internet Explorer thru proxy server?


As indicated with this line


 


ProxyServer: [.DEFAULT] => http=127.0.0.1:52765;https=127.0.0.1:52765



5
Tech Clinic / PC running slow
« on: November 22, 2015, 07:39:39 PM »

Please download http://www.bleepingcomputer.com/download/adwcleaner/\'>AdwCleaner by Xplode onto your desktop.


 


  • Close all open programs and internet browsers.

  • Double click on AdwCleaner.exe to run the tool.

  • Click the Scan button and wait for the process to complete.

  • Click on the Clean button follow the prompts.

  • A log file will automatically open after the scan has finished and the PC has rebooted.

  • Please post the content of that log file with your next answer.

  • You can also find the log file at C:\\AdwCleaner

     

    In addition:
    -Junkware-Removal-Tool-


    Please download http://www.bleepingcomputer.com/download/junkware-removal-tool/\'>Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.

  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select \"Run as Administrator\".

  • The tool will open and start scanning your system.

  • Please be patient as this can take a while to complete depending on your system\'s specifications.

  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

  • Post the contents of JRT.txt into your next message.

     

    Also: Please download TFC by Old Timer and save it to your desktop.
    http://www.itxassociates.com/OT-Tools/TFC.exe\'>http://www.itxassociates.com/OT-Tools/TFC.exe

    Save any unsaved work. TFC will close ALL open programs including your browser!

    Double-click on TFC.exe to run it.

    NOTE: If you are using Vista, Windows 7/8  right-click on the file and choose Run As Administrator.

    Click the Start button to begin the cleaning process and let it run uninterrupted to completion.

    Important! If TFC prompts you to reboot, please do so immediately.

     

    Post the logs from Adwcleaner and JRT and keep me informed how things are now running

         Can you also do a fresh scan with Farbar and post a fresh log> frst.txt



6
Tech Clinic / PC running slow
« on: November 21, 2015, 07:47:53 PM »

Let\'s take a closer look please


Download the version of this tool for your operating system.

Farbar Recovery Scan Tool (64 bit)

Farbar Recovery Scan Tool (32 bit)

and save it to a folder on your computer\'s Desktop.

Double-click to run it. When the tool opens click Yes to disclaimer.

Press Scan button.

It will make a log (FRST.txt) in the same directory the tool is run. Please copy and paste it to your reply.

It makes also another log (Addition.txt).

Copy and paste it\'s contents also



7
Tech Clinic / New graphics issue? computer acting wierd...
« on: February 14, 2014, 09:44:01 PM »

Can you try a clean boot of Windows 7 and see if your resolution changes


See if you can restart a few times with it remaining correct if it\'s ok


 


Link will explain how to perform a clean boot


http://support.microsoft.com/kb/929135\'>http://support.microsoft.com/kb/929135



8
Tech Clinic / New graphics issue? computer acting wierd...
« on: February 13, 2014, 12:47:56 PM »

sorry for the delay


I don\'t think it\'s spyware or virus... I was thinking a graphic card issue


But it may be software related


 


Does it always come back as good aspect ratio if you shut down computer... Wait 10 seconds and then startup?


Does it come back bad aspect ratio every time you just restart the computer?\\


 


When you\'re at improper ratio, is the resolution set different?



9
Tech Clinic / New graphics issue? computer acting wierd...
« on: February 11, 2014, 10:20:51 AM »

Right click on OTL.exe and choose to \"Run as Admin\"


  • Under the Custom Scans/Fixes box at the bottom, copy/paste in the following in the quote box below. don\'t include the word Quote please

     


     


    :Commands

    [EmptyJava]


    [EmptyFlash]

    [EmptyTemp]




  • Then click the Run Fix button at the top

  • Let the program run unhindered, reboot the PC when it is done



On startup, Allow OTL to run if prompted

A log should open, can you post it please

A copy of this log can also be found in

C:\\_OTL\\Moved Files folder


 


keep me informed how things are running please



10
Tech Clinic / New graphics issue? computer acting wierd...
« on: February 10, 2014, 02:07:57 PM »

I can\'t see any adware that can be causing the black bar problem.... But I do see adware we should try and remove


Let\'s see how things are afterwards


 


Do the following:
-AdwCleaner-


Please download http://www.majorgeeks.com/files/details/adwcleaner.html\'>AdwCleaner by Xplode onto your desktop.


  • Close all open programs and internet browsers.

  • Double click on AdwCleaner.exe to run the tool.

  • Click the Scan button and wait for the process to complete.

  • Click on the Clean button follow the prompts.

  • A log file will automatically open after the scan has finished and the PC has rebooted.

  • Please post the content of that log file with your next answer.

  • You can also find the log file at C:\\AdwCleaner

-Junkware-Removal-Tool-


  • Please download http://www.majorgeeks.com/files/details/junkware_removal_tool.html\'>Junkware Removal Tool to your desktop.

  • Shut down your protection software now to avoid potential conflicts.

  • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select \"Run as Administrator\".

  • The tool will open and start scanning your system.

  • Please be patient as this can take a while to complete depending on your system\'s specifications.

  • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.

  • Post the contents of JRT.txt into your next message.

In addition:


Right click on OTL.exe again and choose to \"Run as Administrator\"


Run another scan, only one log will be created this time named Otl.txt


Can you post it\'s contents please



11
Tech Clinic / New graphics issue? computer acting wierd...
« on: February 09, 2014, 10:06:08 AM »

sorry for the delay, can you do the following please:


Download [color=\"#FF0000\"]OTL.exe[/color][/url] by OldTimer to your Desktop.



  • Close all windows and right click on OTL.exe and choose to \"Run as Administrator\"
  • Click Run Scan and let the program run uninterrupted.

  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.





 



12
Tech Clinic / Bot traffic detected?
« on: January 28, 2014, 10:19:54 PM »

it\'s been awhile since I last posted, how are things running on your end now, still problems?



13
Tech Clinic / Bot traffic detected?
« on: January 16, 2014, 02:36:44 PM »

you posted OTL.exe twice, can you post the contents of Extras.txt please. There should be a copy on your desktop

If you can\'t find one, please do the following

 

Right click on OTL.exe on desktop and choose to \"Run as Admin\"

When it opens, put all selections to NONE...

Except under \"Extra Registry\" select the option>>> \"Use SafeList\"

Then click on \"Run Scan\"

It will be a short scan, post the log it produces when done>>Extras.txt

 

In addition: let\'s take a look at another log and see if anything shows up:

Download and save to your Desktop  http://www.sur-la-toile.com/RogueKiller/RogueKillerX64.exe\'>RogueKillerX64.exe


  • Quit all programs

  • Please disconnect any USB or external drives from the computer before you run this scan!

  • For Vista or Windows 7, right-click and select \"Run as Administrator to start\"

  • Start RogueKiller.exe

  • Wait until Prescan has finished

  • Click on Scan.

  • Wait until the Status box shows \"Scan Finished\"

  • Click on Delete

  • Wait unit the Status box shows Deleting Finished

  • Click on Report and copy/paste the content of the Notepad

  • The log should be found in RKreport[1].txt on your Desktop

  • Close RogueKiller and post RKreport in its own reply.

Also: McAfee RootkitRemover


http://www.mcafee.com/us/downloads/free-tools/rootkitremover.aspx\'>http://www.mcafee.com/us/downloads/free-tools/rootkitremover.aspx

At the above link click on \"Download this Tool Now\"


On the page that opens, scroll to the bottom of the page and click on \"Download Now\"


Save the tool to your Desktop


Right click on RootkitRemover.exe and choose to \"Run as Administrator\"


When it load it will run a quick scan, when complete


Press any key to Exit the tool


Post the contents of the log it creates on your desktop please


14
Tech Clinic / Bot traffic detected?
« on: January 15, 2014, 10:17:11 AM »
How often have you received this email notification?
This could possibly be spam your receiving and not actually legit email.
But let\'s do the following:
Download [color=\"#FF0000\"]OTL.exe[/color][/url] by OldTimer to your Desktop.
  • Close all windows and double click on OTL.exe to run it
  • Click Run Scan and let the program run uninterrupted.
  • It will produce two logs for you, one will pop up - OTL.txt, the other will be saved on your Desktop - Extras.txt. Post both logs in this thread.


15
Tech Clinic / Dell Latitude D820 XP clean install issues
« on: November 29, 2012, 09:11:09 PM »
Sorry, I'm not at home right now, my responses might be a bit to quick.. Must learn to slow down  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/tongue.gif\' class=\'bbc_emoticon\' alt=\':P\' /> In addition,
Internet is very spotty at the camp I'm at.. May not get on some nights

Have you checked Dell site
Sounds like you need the Wireless and Ethernet drivers

http://www.dell.com/support/drivers/us/en/04/Product/latitude-d820

Look under Network section

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