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Messages - Jez

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Tech Clinic / Having trouble removing spyware

« on: April 12, 2005, 10:33:20 AM »

Thanks for all your help.

Log from Find.bat below.

I don't suppose there is an equivalent to IE Spyad for Mozilla? - if not would I be better off sticking to Mozilla or using IE with IE Spyad?

Thanks again.

http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\'

\' />

Warning! This utility will find legitimate files in addition to malware.
Do not remove anything unless you are sure you know what you're doing.

Find.bat is running from: C:\Documents and Settings\Mr J C Moncrieff\Desktop\Find_It_NT_2K_XP\Find It NT-2K-XP

------- System Files in System32 Directory -------

Volume in drive C is 50_02_78
Volume Serial Number is E4AD-841C

Directory of C:\WINDOWS\System32

09/02/2005 19:27 <DIR> dllcache
07/10/2002 09:42 <DIR> Microsoft
0 File(s) 0 bytes
2 Dir(s) 23,389,618,176 bytes free

------- Hidden Files in System32 Directory -------

Volume in drive C is 50_02_78
Volume Serial Number is E4AD-841C

Directory of C:\WINDOWS\System32

09/02/2005 19:27 <DIR> dllcache
15/05/2002 15:37 23,151 Atmenuxx.GID
04/04/2002 22:34 488 logonui.exe.manifest
04/04/2002 22:34 488 WindowsLogon.manifest
04/04/2002 22:34 749 nwc.cpl.manifest
04/04/2002 22:34 749 sapi.cpl.manifest
04/04/2002 22:34 749 wuaucpl.cpl.manifest
04/04/2002 22:34 749 cdplayer.exe.manifest
04/04/2002 22:34 749 ncpa.cpl.manifest
8 File(s) 27,872 bytes
1 Dir(s) 23,389,618,176 bytes free

------------ Files Named "Guard" ---------------

Volume in drive C is 50_02_78
Volume Serial Number is E4AD-841C

Directory of C:\WINDOWS\System32

------ Temp Files in System32 Directory ------

Volume in drive C is 50_02_78
Volume Serial Number is E4AD-841C

Directory of C:\WINDOWS\System32

------------------ User Agent ----------------

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Internet Settings\User Agent\Post Platform]
"SV1"=""
"KB0:353494"="Microsoft patch"

------------- Keys Under Notify -------------

REGEDIT4

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify]

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\crypt32chain]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,33,32,2e,64,6c,6c,00
"Logoff"="ChainWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cryptnet]
"Asynchronous"=dword:00000000
"Impersonate"=dword:00000000
"DllName"=hex(2):63,72,79,70,74,6e,65,74,2e,64,6c,6c,00
"Logoff"="CryptnetWlxLogoffEvent"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\cscdll]
"DLLName"="cscdll.dll"
"Logon"="WinlogonLogonEvent"
"Logoff"="WinlogonLogoffEvent"
"ScreenSaver"="WinlogonScreenSaverEvent"
"Startup"="WinlogonStartupEvent"
"Shutdown"="WinlogonShutdownEvent"
"StartShell"="WinlogonStartShellEvent"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\ScCertProp]
"DLLName"="wlnotify.dll"
"Logon"="SCardStartCertProp"
"Logoff"="SCardStopCertProp"
"Lock"="SCardSuspendCertProp"
"Unlock"="SCardResumeCertProp"
"Enabled"=dword:00000001
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\Schedule]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"StartShell"="SchedStartShell"
"Logoff"="SchedEventLogOff"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\sclgntfy]
"Logoff"="WLEventLogoff"
"Impersonate"=dword:00000000
"Asynchronous"=dword:00000001
"DllName"=hex(2):73,63,6c,67,6e,74,66,79,2e,64,6c,6c,00

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\SensLogn]
"DLLName"="WlNotify.dll"
"Lock"="SensLockEvent"
"Logon"="SensLogonEvent"
"Logoff"="SensLogoffEvent"
"Safe"=dword:00000001
"MaxWait"=dword:00000258
"StartScreenSaver"="SensStartScreenSaverEvent"
"StopScreenSaver"="SensStopScreenSaverEvent"
"Startup"="SensStartupEvent"
"Shutdown"="SensShutdownEvent"
"StartShell"="SensStartShellEvent"
"PostShell"="SensPostShellEvent"
"Disconnect"="SensDisconnectEvent"
"Reconnect"="SensReconnectEvent"
"Unlock"="SensUnlockEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\termsrv]
"Asynchronous"=dword:00000000
"DllName"=hex(2):77,6c,6e,6f,74,69,66,79,2e,64,6c,6c,00
"Impersonate"=dword:00000000
"Logoff"="TSEventLogoff"
"Logon"="TSEventLogon"
"PostShell"="TSEventPostShell"
"Shutdown"="TSEventShutdown"
"StartShell"="TSEventStartShell"
"Startup"="TSEventStartup"
"MaxWait"=dword:00000258
"Reconnect"="TSEventReconnect"
"Disconnect"="TSEventDisconnect"

[HKEY_LOCAL_MACHINE\Software\Microsoft\Windows NT\CurrentVersion\Winlogon\Notify\wlballoon]
"DLLName"="wlnotify.dll"
"Logon"="RegisterTicketExpiredNotificationEvent"
"Logoff"="UnregisterTicketExpiredNotificationEvent"
"Impersonate"=dword:00000001
"Asynchronous"=dword:00000001

------------- Locate.com Results -------------

No matches found.

-------- Strings.exe Qoologic Results --------

--------- Strings.exe Aspack Results ---------

C:\WINDOWS\system32\ntdll.dll: .aspack

-------------- HKLM Run Key ----------------

REGEDIT4

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ATIModeChange"="Ati2mdxx.exe"
"AtiPTA"="atiptaxx.exe"
"LaunchAp"="C:\\Program Files\\Launch Manager\\LaunchAp.exe"
"HotkeyApp"="C:\\Program Files\\Launch Manager\\HotkeyApp.exe"
"CtrlVol"="C:\\Program Files\\Launch Manager\\CtrlVol.exe"
"Wbutton"="\"C:\\Program Files\\Launch Manager\\Wbutton.exe\""
"WorksFUD"=""
"Microsoft Works Portfolio"="C:\\Program Files\\Microsoft Works\\WksSb.exe /AllUsers"
"Microsoft Works Update Detection"="C:\\Program Files\\Common Files\\Microsoft Shared\\Works Shared\\WkUFind.exe"
"MoneyStartUp10.0"="\"C:\\Program Files\\Microsoft Money\\System\\Activation.exe\""
"SynTPLpr"="C:\\Program Files\\Synaptics\\SynTP\\SynTPLpr.exe"
"SynTPEnh"="C:\\Program Files\\Synaptics\\SynTP\\SynTPEnh.exe"
"QuickTime Task"="\"C:\\Program Files\\QuickTime\\qttask.exe\" -atboottime"
"BJCFD"="C:\\Program Files\\BroadJump\\Client Foundation\\CFD.exe"
"bcmwltry"="bcmwltry.exe"
"RemoveCpl"="RemoveCpl.exe"
"ccApp"="\"C:\\Program Files\\Common Files\\Symantec Shared\\ccApp.exe\""
"Symantec NetDriver Monitor"="C:\\PROGRA~1\\SYMNET~1\\SNDMon.exe"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\IMAIL]
"Installed"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MAPI]
"Installed"="1"
"NoChange"="1"

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run\OptionalComponents\MSFS]
"Installed"="1"

Tech Clinic / Having trouble removing spyware

« on: April 11, 2005, 05:21:06 PM »

By the time I'd followed your instructions and got to Killbox, it said the

C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\YESBLTFZG.exe file didn't seem to be there.

Killbox deleted the other two files, and none of the files are there anymore....

Here's the HJT log. The ecan log is after.

Logfile of HijackThis v1.99.1
Scan saved at 23:15:15, on 11/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\WINDOWS\Explorer.EXE
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\PROGRA~1\SPYWAR~1\swdoctor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\System32\alg.exe
C:\PROGRA~1\mozilla.org\Mozilla\Mozilla.exe
C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\mwavscan.com
C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\kavss.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~1\swdoctor.exe /Q
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VTAgentReboot.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.onlineweather.com
O15 - Trusted Zone: http://tdnet.bodley.ox.ac.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093298133107
O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS2\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Ecan log:

File System Found infected by "Narrator Spyware/Adware" Virus. Action Taken: No Action Taken.
File C:\Documents and Settings\Mr J C Moncrieff\Desktop\HSFix\Process.exe tagged as not-a-virus:RiskWare.Tool.Processor.20. No Action Taken.
File C:\HJT\backups\backup-20050409-115746-393.dll infected by "not-a-virus:AdWare.MetaSearch.a" Virus. Action Taken: No Action Taken.
File C:\Program Files\DivX\DivX503Bundle.exe tagged as not-a-virus:Tool.Win32.Reboot. No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\35752416.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\35784E12.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\357C780E.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\357F220B.exe infected by "Trojan-Downloader.Win32.Delf.dg" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\35824C07.exe infected by "Trojan-Downloader.Win32.Small.rd" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\4B1974E0.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\617F1076.exe infected by "Trojan-Downloader.Win32.Delf.dg" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000006.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000017.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000023.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000034.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000047.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000056.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000064.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000073.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000074.dll infected by "Trojan.Win32.Dialer.bi" Virus. Action Taken: No Action Taken.

Tech Clinic / Having trouble removing spyware

« on: April 11, 2005, 03:32:03 AM »

Log from get services below . Thanks mate.

Would it help if I posted a repeat scan from Ecan (Wmav) incase I've picked up anything whilst you've been helping?

Jez

PsService v1.1 - local and remote services viewer/controller
Copyright © 2001-2003 Mark Russinovich
Sysinternals - www.sysinternals.com

Edited ~guestolo~
SERVICE_NAME: YESBLTFZG
(null)
   TYPE       : 110 WIN32_OWN_PROCESS INTERACTIVE_PROCESS
   START_TYPE    : 3 DEMAND_START
   ERROR_CONTROL    : 1 NORMAL
   BINARY_PATH_NAME : C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\YESBLTFZG.exe
   LOAD_ORDER_GROUP :
   TAG       : 0
   DISPLAY_NAME    : YESBLTFZG
   DEPENDENCIES    :
   SERVICE_START_NAME: LocalSystem

Tech Clinic / Having trouble removing spyware

« on: April 10, 2005, 07:00:46 PM »

Ok, I did all of this in Normal mode not safe mode.

The two files are still there. I clicked on "Replace on reboot" not "Delete on reboot", was that right?

I think that was the whole log RootKit Reveal log but i've now unticked the "Hide Standard NTFS files" in the options tab and left the "scan registry" with a tick next to it, and repeated the scan. Here is the log:

HKLM\SOFTWARE\Apple Computer, Inc.\QuickTime\Installed Files\Ì²¡f   03/12/2003 16:09   0 bytes   Key name contains embedded nulls (*)
C:\$AttrDef   30/04/2002 12:03   2.50 KB   Hidden from Windows API.
C:\$BadClus   30/04/2002 12:03   0 bytes   Hidden from Windows API.
C:\$BadClus:$Bad   30/04/2002 12:03   7.81 GB   Hidden from Windows API.
C:\$Bitmap   30/04/2002 12:03   892.77 KB   Hidden from Windows API.
C:\$Boot   30/04/2002 12:03   8.00 KB   Hidden from Windows API.
C:\$Extend   30/04/2002 12:03   0 bytes   Hidden from Windows API.
C:\$Extend\$ObjId   30/04/2002 12:03   0 bytes   Hidden from Windows API.
C:\$Extend\$Quota   30/04/2002 12:03   0 bytes   Hidden from Windows API.
C:\$Extend\$Reparse   30/04/2002 12:03   0 bytes   Hidden from Windows API.
C:\$LogFile   30/04/2002 12:03   42.02 MB   Hidden from Windows API.
C:\$MFT   30/04/2002 12:03   80.08 MB   Hidden from Windows API.
C:\$MFTMirr   30/04/2002 12:03   4.00 KB   Hidden from Windows API.
C:\$Secure   30/04/2002 12:03   0 bytes   Hidden from Windows API.
C:\$UpCase   30/04/2002 12:03   128.00 KB   Hidden from Windows API.
C:\$Volume   30/04/2002 12:03   0 bytes   Hidden from Windows API.

Here's another HJT log for good luck...

Logfile of HijackThis v1.99.1
Scan saved at 00:57:30, on 11/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\PROGRA~1\SPYWAR~1\swdoctor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - HKCU\..\Run: [Spyware Doctor] C:\PROGRA~1\SPYWAR~1\swdoctor.exe /Q
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VTAgentReboot.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.onlineweather.com
O15 - Trusted Zone: http://tdnet.bodley.ox.ac.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093298133107
O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS2\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
O23 - Service: YESBLTFZG -

?? - C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\YESBLTFZG.exe

Tech Clinic / Having trouble removing spyware

« on: April 10, 2005, 04:51:00 PM »

I couldn't remove those two files when in Safe mode, but ran the two scans anyway.

Log from root reveal:

HKLM\SOFTWARE\Apple Computer, Inc.\QuickTime\Installed Files\Ì²¡f 03/12/2003 16:09 0 bytes Key name contains embedded nulls (*)

Log from remov3.bat:

Files Found.................
----------------------------------------

Files Not deleted.................
----------------------------------------

Merging registry entries
-----------------------------------------------------------------
The Registry Entries Found...
-----------------------------------------------------------------

Other bad files to be Manually deleted.. Please note that this might also list legit Files, be careful while deleting
-----------------------------------------------------------------
Volume in drive C is 50_02_78
Volume Serial Number is E4AD-841C

Directory of C:\WINDOWS\system32

msi.dll
Finished

Tech Clinic / Having trouble removing spyware

« on: April 10, 2005, 06:44:34 AM »

Qoologic log:

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
»»»»»»»»»»»»»»»»»»»»»»»» Files found »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

»»»»»»»»»»»»»»»»»»»»»»»» startup files»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

* exe C:\docume~1\alluse~1\startm~1\programs\startup\VTAGEN~1.EXE

»»»»»»»»»»»»»»»»»»»»»»»» Checking Global Startup »»»»»»»»»»»»»»»»»»»»»»

(fstarts by IMM - test ver. 0.001) NOT using address check -- 0x7c90df5e

Global Startup:
C:\Documents and Settings\All Users\Start Menu\Programs\Startup
.
..
Cisco Systems VPN Client.lnk
desktop.ini
Microsoft Office.lnk
Microsoft Works Calendar Reminders.lnk
VTAgentReboot.exe

User Startup:
C:\Documents and Settings\Mr J C Moncrieff\Start Menu\Programs\Startup
.
..
desktop.ini

»»»»»»»»»»»»»»»»»»»»»»»» Registry Entries Found »»»»»»»»»»»»»»»»»»»»»»»

! REG.EXE VERSION 3.0

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\AVG Shell Extension
<NO NAME>   REG_SZ   {1E2CDF40-419B-11D2-A5A1-002018648BA7}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Offline Files
<NO NAME>   REG_SZ   {750fdf0e-2a26-11d1-a3ea-080036587f03}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With
<NO NAME>   REG_SZ   {09799AFB-AD67-11d1-ABCD-00C04FC30936}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Open With EncryptionMenu
<NO NAME>   REG_SZ   {A470F8CF-A1E8-4f65-8335-227475AA5C46}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Symantec.Norton.Antivirus.IEContextMenu
<NO NAME>   REG_SZ   {5345A4D5-41EB-4A2F-9616-CE1D4F6C35B2}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\Trojan Remover
<NO NAME>   REG_SZ   {52B87208-9CCF-42C9-B88E-069281105805}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\WinZip
<NO NAME>   REG_SZ   {E0D79304-84BE-11CE-9641-444553540000}

HKEY_CLASSES_ROOT\*\shellex\ContextMenuHandlers\{a2a9545d-a0c2-42b4-9708-a0b2badd77c8}
<NO NAME>   REG_SZ   Start Menu Pin

»»»»»»»»»»»»»»»»»»»»»»»»» Active setup »»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»»

"Find activesetup", version1, launched at: 11:28
Operating System: Windows XP SP2

HKLM\Software\Microsoft\Active Setup\Installed Components\
">{22d6f312-b0f6-11d0-94ab-0080c74c7e95}\(Default)" = "Windows Media Player"
\StubPath = "C:\WINDOWS\inf\unregmp2.exe /ShowWMP" [MS]

RT Files log:

C:\RKFiles

PLEASE NOTE THAT ALL FILES FOUND BY THIS METHOD ARE NOT BAD FILES, THERE MIGHT BE LEGIT FILES LISTED AND PLEASE BE CAREFUL WHILE FIXING. IF YOU ARE UNSURE OF WHAT IT IS LEAVE THEM ALONE.
Files Found in system Folder............
------------------------
C:\WINDOWS\system32\dfrg.msc: AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAQAAAAAwGpEc213

Files Found in all users startup Folder............
------------------------
Files Found in all users windows Folder............
------------------------
C:\WINDOWS\sasent.dll: UPX!
C:\WINDOWS\sasetup.dll: UPX!
Finished
bye

HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 12:40:17, on 10/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Messenger\msmsgs.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VTAgentReboot.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.onlineweather.com
O15 - Trusted Zone: http://tdnet.bodley.ox.ac.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093298133107
O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS2\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Thanks!

Tech Clinic / Having trouble removing spyware

« on: April 09, 2005, 02:28:00 PM »

Ok I've followed all that...

I uninstalled Sophos about 2 years ago.

Ecan log:

File System Found infected by "Narrator Spyware/Adware" Virus. Action Taken: No Action Taken.
File C:\Documents and Settings\Mr J C Moncrieff\Application Data\Mozilla\Profiles\default\sujo73ky.slt\Cache\F8BCA334d01 tagged as not-a-virus:RiskWare.Tool.Processor.20. No Action Taken.
File C:\Documents and Settings\Mr J C Moncrieff\Desktop\HSFix\Process.exe tagged as not-a-virus:RiskWare.Tool.Processor.20. No Action Taken.
File C:\gde.exe infected by "Trojan.Win32.Agent.bw" Virus. Action Taken: No Action Taken.
File C:\HJT\backups\backup-20050409-115746-393.dll infected by "not-a-virus:AdWare.MetaSearch.a" Virus. Action Taken: No Action Taken.
File C:\Program Files\DivX\DivX503Bundle.exe tagged as not-a-virus:Tool.Win32.Reboot. No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\35752416.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\35784E12.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\357C780E.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\357F220B.exe infected by "Trojan-Downloader.Win32.Delf.dg" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\35824C07.exe infected by "Trojan-Downloader.Win32.Small.rd" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\4B1974E0.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\Program Files\Norton AntiVirus\Quarantine\617F1076.exe infected by "Trojan-Downloader.Win32.Delf.dg" Virus. Action Taken: No Action Taken.
File C:\Program Files\STLinks\uninst.exe infected by "not-a-virus:AdWare.MetaSearch.a" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP1\A0000004.exe infected by "Trojan-Downloader.Win32.Small.rd" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP2\A0001047.exe infected by "Trojan-Downloader.Win32.Delf.dg" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001049.exe infected by "Trojan-Downloader.Win32.Delf.dg" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001062.dll infected by "not-a-virus:AdWare.MetaSearch.a" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001077.hta infected by "Trojan-Dropper.VBS.Inor.bt" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001081.dll infected by "not-a-virus:AdWare.MetaSearch.a" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001082.exe infected by "not-a-virus:AdWare.MetaSearch.a" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001185.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001186.exe infected by "Trojan-Downloader.Win32.Small.rd" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001188.exe infected by "not-a-virus:Porn-Downloader.Win32.TibSystems" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001191.dll infected by "Trojan.Win32.Agent.q" Virus. Action Taken: No Action Taken.
File C:\System Volume Information\_restore{8707A517-D98D-4109-A2F8-0E6A86E10AF5}\RP3\A0001192.exe infected by "Trojan-Downloader.Win32.Delf.dg" Virus. Action Taken: No Action Taken.

HJT log:

Logfile of HijackThis v1.99.1
Scan saved at 20:22:16, on 09/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\mwavscan.com
C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\kavss.exe
C:\WINDOWS\System32\svchost.exe
C:\HJT\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VTAgentReboot.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.onlineweather.com
O15 - Trusted Zone: http://tdnet.bodley.ox.ac.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093298133107
O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS2\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

hslog1.txt:

Horseserver Removal Tool v1.05
by Atri
-
-
1. Registry Fix Started
-
Registry fix complete
-
2. Deleted Services
-
-
3. Finding files Located on system
-
msvcrta.dll
dload.exe
w32tm.exe
-
4. Deleting files that were found.
-
-
5. Checking for and Removing Winupdate
-
-
-

hslog.txt:

Horseserver Removal Tool v1.05
by Atri
-
-
1. Registry Fix Started
-
Registry fix complete
-
2. Deleted Services
-
-
3. Finding files Located on system
-
-
4. Deleting files that were found.
-
-
5. Checking for and Removing Winupdate
-
-
-

Tech Clinic / Having trouble removing spyware

« on: April 09, 2005, 08:58:55 AM »

NB this is my second reply to your help... thanks

In the last hour or so the following program seems to have installed itself in the following places:
C:/ 127012.exe

Program files:/ Website viewer folder with 127012.exe inside.

"sex" shortcut on desktop.

I've run another HJT scan.

Logfile of HijackThis v1.99.1
Scan saved at 14:57:18, on 09/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\mozilla.org\Mozilla\Mozilla.exe
C:\DOCUME~1\MRJCMO~1\LOCALS~1\Temp\prvdi.exe
C:\Program Files\WebSiteViewer\127021.dlr
C:\HJT\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKLM\..\Run: [Windows Service] C:\WINDOWS\system32\prvdi.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - HKCU\..\Run: [Windows Service] C:\WINDOWS\system32\prvdi.exe
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VTAgentReboot.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.onlineweather.com
O15 - Trusted Zone: http://tdnet.bodley.ox.ac.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093298133107
O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS2\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SWEEP for Windows NT Network (SweepNet) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE (file missing)
O23 - Service: SWEEP for Windows NT (SWEEPSRV.SYS) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Tech Clinic / Having trouble removing spyware

« on: April 09, 2005, 06:17:41 AM »

Thanks guestolo,

I also found STLinks folder in Program files but didn't delete...is that right?

And do I need to be doing anything extra as I have two users on my computer ("Mr JC Moncrieff" as administrator and "Jeremy" a another user , or will any problems with both be fixed?) I've done everything you said as Mr J C Moncrieff.

The new hijack log is below. Thanks again.

http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/smile.gif\' class=\'bbc_emoticon\' alt=\'

\' />

Logfile of HijackThis v1.99.1
Scan saved at 12:09:31, on 09/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Program Files\Messenger\msmsgs.exe
C:\WINDOWS\System32\svchost.exe
C:\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VTAgentReboot.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.onlineweather.com
O15 - Trusted Zone: http://tdnet.bodley.ox.ac.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093298133107
O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS2\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SWEEP for Windows NT Network (SweepNet) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE (file missing)
O23 - Service: SWEEP for Windows NT (SWEEPSRV.SYS) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

Tech Clinic / Having trouble removing spyware

« on: April 08, 2005, 11:10:34 AM »

My laptop seems to have taken a bit of a beating recently from spyware. Any chance of some advice or help?
One of the problems is that my IE home page gets changed to quickmetasearch.com/?said=acc0000_ho

I think I may also have 0Cat YellowPages.

I've put the Hijack this log below.... thanks guys.

Logfile of HijackThis v1.99.1
Scan saved at 16:55:14, on 08/04/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\csrss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\Program Files\Norton AntiVirus\navapsvc.exe
C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe
C:\WINDOWS\System32\wdfmgr.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\system32\atiptaxx.exe
C:\Program Files\Launch Manager\LaunchAp.exe
C:\Program Files\Launch Manager\HotkeyApp.exe
C:\Program Files\Launch Manager\CtrlVol.exe
C:\Program Files\Launch Manager\Wbutton.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
C:\WINDOWS\System32\alg.exe
C:\Program Files\BroadJump\Client Foundation\CFD.exe
C:\WINDOWS\system32\bcmwltry.exe
C:\Program Files\Common Files\Symantec Shared\ccApp.exe
C:\Program Files\mozilla.org\Mozilla\Mozilla.exe
C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe
C:\WINDOWS\system32\taskmgr.exe
C:\WINDOWS\System32\svchost.exe
C:\PROGRA~1\SPYWAR~1\swdoctor.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\HJT\HijackThis.exe
C:\Program Files\Messenger\msmsgs.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://quickmetasearch.com/?said=acc0000_ho
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = www.google.co.uk
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://quickmetasearch.com/?said=acc0000_ho
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: HomePageCtrl Class - {1B9CB0F8-118B-49C1-956D-B703E976F8E3} - C:\Program Files\STHomePage\STHomePage2.dll (file missing)
O2 - BHO: PCTools Site Guard - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - C:\PROGRA~1\SPYWAR~1\tools\iesdsg.dll
O2 - BHO: (no name) - {A0269420-A638-4509-889C-8FC3CC85DA7E} - C:\WINDOWS\drexinit.dll
O2 - BHO: STLinksCtrl Class - {B54BFA47-D897-49CA-9657-05EC9F80A32B} - C:\Program Files\STLinks\STLinks2.dll
O2 - BHO: PCTools Browser Monitor - {B56A7D7D-6927-48C8-A975-17DF180C71AC} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ATIModeChange] Ati2mdxx.exe
O4 - HKLM\..\Run: [AtiPTA] atiptaxx.exe
O4 - HKLM\..\Run: [LaunchAp] C:\Program Files\Launch Manager\LaunchAp.exe
O4 - HKLM\..\Run: [HotkeyApp] C:\Program Files\Launch Manager\HotkeyApp.exe
O4 - HKLM\..\Run: [CtrlVol] C:\Program Files\Launch Manager\CtrlVol.exe
O4 - HKLM\..\Run: [Wbutton] "C:\Program Files\Launch Manager\Wbutton.exe"
O4 - HKLM\..\Run: [Microsoft Works Portfolio] C:\Program Files\Microsoft Works\WksSb.exe /AllUsers
O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe
O4 - HKLM\..\Run: [MoneyStartUp10.0] "C:\Program Files\Microsoft Money\System\Activation.exe"
O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [BJCFD] C:\Program Files\BroadJump\Client Foundation\CFD.exe
O4 - HKLM\..\Run: [bcmwltry] bcmwltry.exe
O4 - HKLM\..\Run: [RemoveCpl] RemoveCpl.exe
O4 - HKLM\..\Run: [KernelFaultCheck] %systemroot%\system32\dumprep 0 -k
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMon.exe
O4 - HKCU\..\Run: [Mozilla Quick Launch] "C:\Program Files\mozilla.org\Mozilla\Mozilla.exe" -turbo
O4 - Global Startup: Cisco Systems VPN Client.lnk = C:\Program Files\Cisco Systems\VPN Client\ipsecdialer.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ?
O4 - Global Startup: VTAgentReboot.exe
O9 - Extra button: Spyware Doctor - {2D663D1A-8670-49D9-A1A5-4C56B4E14E84} - C:\PROGRA~1\SPYWAR~1\tools\iesdpb.dll
O9 - Extra button: Money Viewer - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O15 - Trusted Zone: http://www.onlineweather.com
O15 - Trusted Zone: http://tdnet.bodley.ox.ac.uk
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200210...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://v5.windowsupdate.microsoft.com/v5co...b?1093298133107
O16 - DPF: {F7DC2A2E-FC34-11D3-B1D9-00A0C99B41BB} (Zoom Class) - http://www.zoomify.com/download/zoomify305.cab
O17 - HKLM\System\CCS\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS1\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O17 - HKLM\System\CS2\Services\Tcpip\..\{0028D25B-D2AE-4155-A9F6-34F9E015C1DB}: Domain = ox.ac.uk
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe
O23 - Service: Symantec Password Validation (ccPwdSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccPwdSvc.exe
O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe
O23 - Service: Norton AntiVirus Auto-Protect Service (navapsvc) - Symantec Corporation - C:\Program Files\Norton AntiVirus\navapsvc.exe
O23 - Service: Norton AntiVirus Firewall Monitor Service (NPFMntor) - Symantec Corporation - C:\Program Files\Norton AntiVirus\IWP\NPFMntor.exe
O23 - Service: SAVScan - Symantec Corporation - C:\Program Files\Norton AntiVirus\SAVScan.exe
O23 - Service: ScriptBlocking Service (SBService) - Symantec Corporation - C:\PROGRA~1\COMMON~1\SYMANT~1\SCRIPT~1\SBServ.exe
O23 - Service: Symantec Network Drivers Service (SNDSrvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SNDSrvc.exe
O23 - Service: Symantec SPBBCSvc (SPBBCSvc) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\SPBBC\SPBBCSvc.exe
O23 - Service: SWEEP for Windows NT Network (SweepNet) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWNETSUP.EXE (file missing)
O23 - Service: SWEEP for Windows NT (SWEEPSRV.SYS) - Unknown owner - C:\Program Files\Sophos SWEEP for NT\SWEEPSRV.SYS (file missing)
O23 - Service: Symantec Core LC - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

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Tech Clinic / Having trouble removing spyware

Tech Clinic / Having trouble removing spyware

Tech Clinic / Having trouble removing spyware

Tech Clinic / Having trouble removing spyware

Tech Clinic / Having trouble removing spyware

Tech Clinic / Having trouble removing spyware

Tech Clinic / Having trouble removing spyware

Tech Clinic / Having trouble removing spyware

Tech Clinic / Having trouble removing spyware

Tech Clinic / Having trouble removing spyware