Messages

1

Software / Cannot Download Files

« on: July 29, 2005, 09:06:04 PM »

1 windows xp pro
2 don't know about firewalls and Nortons
3 yes, read the quote

2

Software / Cannot Download Files

« on: July 23, 2005, 09:26:10 AM »

My daughter cannot download files from the internet nor can she open or save a file attached to an email (Yahoo!).
When she goes to download a file from the internet the File Download-Security Warning window opens and she will click on run/open or save and this is what she says happens:
"I get file download ,asking if I want to open or save a file,when I click on either, my computer attemps/slight flash, then nothing. The screen remains the same."
Can anyone please help?

3

Tech Clinic / HiJackThis Log File

« on: April 15, 2005, 06:25:02 AM »

Here is the HiJackThis Lof File. What Do I Do With It?  http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/sad.gif\' class=\'bbc_emoticon\' alt=\'\' />

Logfile of HijackThis v1.99.1
Scan saved at 7:17:13 AM, on 4/15/2005
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
C:\WINDOWS\system32\ZoneLabs\isafe.exe
C:\Program Files\Common Files\Microsoft

Shared\VS7Debug\mdm.exe
C:\WINDOWS\system32\slserv.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Picasa\PicasaMediaDetector.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common

Files\Real\Update_OB\realsched.exe
C:\Program Files\MSN

Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Java\jre1.5.0_02\bin\jusched.exe
C:\WINDOWS\wanmpsvc.exe
C:\Program Files\Microsoft AntiSpyware\gcasServ.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\Program Files\MSN Messenger\MsnMsgr.Exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Microsoft Money\System\mnyexpr.exe
C:\Program Files\BigFix\BigFix.exe
C:\Program Files\Grouper\Grouper.exe
C:\Program Files\FriendFinder Messenger\FriendFinder

Messenger\FFIMC.exe
C:\PROGRA~1\INCRED~1\bin\IMApp.exe
C:\Program Files\Microsoft AntiSpyware\gcasDtServ.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\MSN

Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\Program Files\Yahoo!\Messenger\YPager.exe
C:\Program Files\MSN

Apps\Updater\01.02.3000.1001\en-us\msnappau.exe
C:\WINDOWS\system32\wuauclt.exe
C:\Documents and Settings\Joseph Boone\My

Documents\DownLoads\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Search Bar =

http://g.msn.com/0SEENUS/SAOS01
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Default_Page_URL =

http://www.insightbb.com
R1 - HKLM\Software\Microsoft\Internet

Explorer\Main,Search Bar =

http://g.msn.com/0SEENUS/SAOS01
R1 - HKCU\Software\Microsoft\Internet Connection

Wizard,ShellNext = http://www.emachines.com/
R1 - HKCU\Software\Microsoft\Internet

Explorer\Main,Window Title = Microsoft Internet Explorer

provided by Insight Broadband
O2 - BHO: Yahoo! Companion BHO -

{02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O2 - BHO: AcroIEHlprObj Class -

{06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program

Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) -

{243B17DE-77C7-46BF-B94B-0B5F309A0E64} - C:\Program

Files\Microsoft Money\System\mnyside.dll
O2 - BHO: ST - {9394EDE7-C8B5-483E-8773-474BF36AF6E4} -

C:\Program Files\MSN

Apps\ST\01.02.3000.1002\en-xu\stmain.dll
O2 - BHO: MSNToolBandBHO -

{BDBD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program

Files\MSN Apps\MSN

Toolbar\01.02.3000.1001\en-us\msntb.dll
O2 - BHO: (no name) -

{FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - (no file)
O3 - Toolbar: Yahoo! Toolbar -

{EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program

Files\Yahoo!\Companion\Installs\cpn\ycomp5_5_7_0.dll
O3 - Toolbar: MSN -

{BDAD1DAD-C946-4A17-ADC1-64B5B4FF55D0} - C:\Program

Files\MSN Apps\MSN

Toolbar\01.02.3000.1001\en-us\msntb.dll
O4 - HKLM\..\Run: [LifeScape Media Detector] C:\Program

Files\Picasa\PicasaMediaDetector.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program

Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [SAClient] "C:\Program

Files\Insight\BBClient\Programs\RegCon.exe" /admincheck
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common

Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [msnappau] "C:\Program Files\MSN

Apps\Updater\01.02.3000.1001\en-us\msnappau.exe"
O4 - HKLM\..\Run: [SunJavaUpdateSched] C:\Program

Files\Java\jre1.5.0_02\bin\jusched.exe
O4 - HKLM\..\Run: [gcasServ] "C:\Program Files\Microsoft

AntiSpyware\gcasServ.exe"
O4 - HKLM\..\Run: [Zone Labs Client] "C:\Program

Files\Zone Labs\ZoneAlarm\zlclient.exe"
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN

Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [ctfmon.exe]

C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [MoneyAgent] "C:\Program

Files\Microsoft Money\System\mnyexpr.exe"
O4 - HKCU\..\Run: [Microsoft Works Update Detection]

c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [IncrediMail] C:\Program

Files\IncrediMail\bin\IncMail.exe /c
O4 - Startup: FriendFinder Messenger.lnk = C:\Program

Files\FriendFinder Messenger\FriendFinder

Messenger\FFIMC.exe
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program

Files\Common Files\Adobe\Calibration\Adobe Gamma

Loader.exe
O4 - Global Startup: BigFix.lnk = C:\Program

Files\BigFix\BigFix.exe
O4 - Global Startup: Grouper.lnk = C:\Program

Files\Grouper\Grouper.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program

Files\Microsoft Office\Office10\OSA.EXE
O8 - Extra context menu item: &Add animation to

IncrediMail Style Box -

C:\PROGRA~1\INCRED~1\bin\resources\WebMenuImg.htm
O8 - Extra context menu item: E&xport to Microsoft Excel

- res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: (no name) -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra 'Tools' menuitem: Sun Java Console -

{08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program

Files\Java\jre1.5.0_02\bin\npjpi150_02.dll
O9 - Extra button: Messenger -

{4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program

Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger -

{4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program

Files\Yahoo!\Messenger\yhexbmes0521.dll
O9 - Extra button: ICQ -

{6224f700-cba3-4071-b251-47cb894244cd} - C:\Program

Files\ICQ\ICQ.exe
O9 - Extra 'Tools' menuitem: ICQ -

{6224f700-cba3-4071-b251-47cb894244cd} - C:\Program

Files\ICQ\ICQ.exe
O9 - Extra button: Real.com -

{CD67F990-D8E9-11d2-98FE-00C0F0318AFE} -

C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide -

{E023F504-0C5A-4750-A1E7-A9046DEA8A21} - C:\Program

Files\Microsoft Money\System\mnyside.dll
O9 - Extra button: Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger -

{FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program

Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet

Explorer\Plugins\NPDocBox.dll
O14 - IERESET.INF:

START_PAGE_URL=http://www.insightbb.com
O16 - DPF: ppctlcab -

http://ppupdates.ca.com/downloads/scanner/ppctlcab.cab
O16 - DPF: WebControlDeploy -

https://grouper.com/v1/GrouperSetup.cab
O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700}

(Windows Genuine Advantage Validation Tool) -

http://go.microsoft.com/fwlink/?linkid=36467&clcid=0x409
O16 - DPF: {2FC9A21E-2069-4E47-8235-36318989DB13}

(PPSDKActiveXScanner.MainScreen) -

http://ppupdates.ca.com/downloads/scanner/axscanner.cab
O16 - DPF: {3EB4F9EA-51A6-48DA-846A-0D69DCBA39EF}

(DownloadManager Control) -

http://download.akamaitools.com.edgesuite.net/dlmanager/

live/code/IE_1070/DownloadManager.cab
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C}

(WUWebControl Class) -

http://v5.windowsupdate.microsoft.com/v5consumer/V5Contr

ols/en/x86/client/wuweb_site.cab?1102538873844
O16 - DPF: {6A060448-60F9-11D5-A6CD-0002B31F7455}

(ExentInf Class) -

http://us.games2.yimg.com/download.games.yahoo.com/games

/play/client/exentctl_0_0_0_1.ocx
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto

Upload Manager Class) -

http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld

.cab
O16 - DPF: {A18962F6-E6ED-40B1-97C9-1FB36F38BFA8}

(Aurigma Image Uploader 3.0 Control) -

http://members.imagehost.biz/ImageUploader3.cab
O16 - DPF: {B38870E4-7ECB-40DA-8C6A-595F0A5519FF}

(MsnMessengerSetupDownloadControl Class) -

http://messenger.msn.com/download/MsnMessengerSetupDownl

oader.cab
O16 - DPF: {B8BE5E93-A60C-4D26-A2DC-220313175592}

(ZoneIntro Class) -

http://zone.msn.com/binFramework/v10/ZIntro.cab32846.cab
O16 - DPF: {DF780F87-FF2B-4DF8-92D0-73DB16A1543A}

(PopCapLoader Object) -

http://zone.msn.com/bingame/dim2/default/popcaploader_v6

.cab
O16 - DPF: {ED28050F-D713-43BA-A376-DCC5C35407D5}

(MsnMusicAx Class) -

http://entimg.msn.com/client/msnmusax2416.cab
O16 - DPF: {F229AB32-7BF9-4225-B78F-B4680AE6FC23}

(Snapfish File Upload ActiveX Control) -

http://www.snapfish.com/SnapfishUpload.cab
O20 - Winlogon Notify: igfxcui -

C:\WINDOWS\SYSTEM32\igfxsrvc.dll
O23 - Service: AOL Connectivity Service (AOL ACS) -

America Online, Inc. -

C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe
O23 - Service: CA ISafe (CAISafe) - Computer Associates

International, Inc. -

C:\WINDOWS\system32\ZoneLabs\isafe.exe
O23 - Service: SmartLinkService (SLService) -   -

C:\WINDOWS\SYSTEM32\slserv.exe
O23 - Service: TrueVector Internet Monitor (vsmon) -

Zone Labs LLC - C:\WINDOWS\system32\ZoneLabs\vsmon.exe
O23 - Service: WAN Miniport (ATW) Service

(WANMiniportService) - America Online, Inc. -

C:\WINDOWS\wanmpsvc.exe

4

Tech Clinic / Hijackthis Log File

« on: April 14, 2005, 03:38:58 PM »

I constantly see people talking around this Hijackthis Lof File but never see anyone really explain what it is and how one produces it. http://images.thetechguide.com/forum/public/style_emoticons/<#EMO_DIR#>/unsure.gif\' class=\'bbc_emoticon\' alt=\':unsure:\' />