Author Topic: Spyware removal  (Read 6627 times)

Guest_Chris

  • Guest
Spyware removal
« on: October 09, 2004, 04:39:04 PM »
I just moved in with a new roomate who is more or less computer illiterate.  He has a computer which was set up by someone else so I'm not sure what some of the programs installed on the computer are or whether or not they should be there.  I also haven't used a PC in a while.  In any case, the computer is infected with a number of things, a lot of which were picked up by the programs I ran, but I'm just wondering if there's anything in this log file I should be worried about:

Logfile of HijackThis v1.98.2
Scan saved at 5:03:07 PM, on 10/9/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\WBEM\CIMOM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\ESSOLO.EXE
C:\CSAFE\AUTOCHK.EXE
C:\WINDOWS\LOADQM.EXE
C:\PROGRAM FILES\COMMON FILES\REAL\UPDATE_OB\REALSCHED.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NSCHED32.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\WINDOWS\SYSTEM\TAPISRV.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\LAVASOFT\AD-AWARE SE PERSONAL\AD-AWARE.EXE
C:\HJT\HIJACKTHIS.EXE

O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\REAL\TOOLBAR\REALBAR.DLL
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\REAL\TOOLBAR\REALBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ESSOLO] ESSOLO.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AEZBProc] c:\ibmtools\aptezbtn\aptezbp.exe
O4 - HKLM\..\Run: [ConfigSafe] C:\CSAFE\AUTOCHK.EXE
O4 - HKLM\..\Run: [BillMinder] C:\QUICKENW\BILLMIND.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [URLLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [Windows SyncroAd] C:\PROGRAM FILES\WINDOWS SYNCROAD\SYNCROAD.EXE
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKLM\..\Run: [WebRebates0] "C:\PROGRAM FILES\WEB_REBATES\WebRebates0.exe"
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccProxy] c:\PROGRA~1\COMMON~1\SYMANT~1\CCPROXY.EXE
O4 - HKLM\..\RunServices: [SndSrvc] C:\PROGRA~1\COMMON~1\SYMANT~1\SNDSRVC.EXE
O4 - HKLM\..\RunOnce: [djtopr1150.exe] "c:\windows\TEMP\djtopr1150.exe"
O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\SPYBOTSD.EXE" /autocheck
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O4 - Startup: Norton Program Scheduler.LNK = C:\Program Files\Norton AntiVirus\NSCHED32.EXE
O8 - Extra context menu item: Web Rebates - file://C:\PROGRAM FILES\WEB_REBATES\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Your PC is infected with Spyware - click here to fix your PC - {FB74C951-ACA1-4e33-A94C-A9261EB2CCB7} - https://www.spydeleter.com/order2.php?KBID=1063 (file missing)

I ran AdAware SE with the V2X plugin, a2, Trojan Remover and Spybot S&D before running HijackThis.  Any help would be much appreciated.

On a slightly related note, I never had any problems with spyware or trojans or anything when I had a PC so I'm not really sure where they hide themselves on a Windows system, but if I were to delete and reinstall Windows would that remove the problems?

guestolo

  • Guest
Spyware removal
« Reply #1 on: October 09, 2004, 08:48:59 PM »
Open Notepad (START>>>RUN>>>type in notepad) hit Enter
Copy the contents of the Quote box to notepad
In Notepad, click File>>>Save as
Name the file as fix.reg
Change the Save as Type to All Files.
Save this file on the desktop, well need this later, don't run it yet

Quote
REGEDIT4

[-HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Internet Explorer\Extensions\{FB74C951-ACA1-4e33-A94C-A9261EB2CCB7}]

Do another Scan with Hijackthis and put a check next to these entries
and then FIX CHECKED when ALL other windows are closed, including this one

O4 - HKLM\..\Run: [Windows SyncroAd] C:\PROGRAM FILES\WINDOWS SYNCROAD\SYNCROAD.EXE

O4 - HKLM\..\Run: [WebRebates0] "C:\PROGRAM FILES\WEB_REBATES\WebRebates0.exe"

O4 - HKLM\..\RunOnce: [djtopr1150.exe] "c:\windows\TEMP\djtopr1150.exe"

O8 - Extra context menu item: Web Rebates - file://C:\PROGRAM FILES\WEB_REBATES\Sy1150\Tp1150\scri1150a.htm
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)
O9 - Extra button: Your PC is infected with Spyware - click here to fix your PC - {FB74C951-ACA1-4e33-A94C-A9261EB2CCB7} - https://www.spydeleter.com/order2.php?KBID=1063 (file missing)


Fix the next ones too, there not threats but there NOT needed on startup

O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot


After you have fix checked and close hijackthis
Double click on fix.reg you saved earlier and allow it to merge to the registry

RESTART your computer into http://service1.symantec.com/SUPPORT/tsgen...ion=2#_Section2

Access your Add/Remove Programs via Control Panel and uninstall if found
WINDOWS SYNCROAD
WEB REBATES

Find and delete these files or folders if they exist
c:\windows\TEMP\djtopr1150.exe <--this file

C:\PROGRAM FILES\WEB_REBATES <--folder
C:\PROGRAM FILES\WINDOWS SYNCROAD <--folder

Do a DiskCleanup>>START----Run---type in cleanmgr hit Enter
Ensure that Temp and Temporary Internet Files are checked

Navigate to this file
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
RENAME realsched.exe>>>realsched.old

Restart back in Normal Mode
Post back with a Fresh hijackthis log

Could you also download VX2 finder
Click to Find VX2. betterinternet
Make log and post this log too

Guest_chris

  • Guest
Spyware removal
« Reply #2 on: October 09, 2004, 11:42:06 PM »
New HijackThis log:

Logfile of HijackThis v1.98.2
Scan saved at 12:05:59 AM, on 10/10/04
Platform: Windows 98 Gold (Win9x 4.10.1998)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SYSTEM\WBEM\CIMOM.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\ESSOLO.EXE
C:\CSAFE\AUTOCHK.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE
C:\PROGRAM FILES\NORTON ANTIVIRUS\NSCHED32.EXE
C:\WINDOWS\SYSTEM\INTERNAT.EXE
C:\HJT\HIJACKTHIS.EXE

O2 - BHO: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\REAL\TOOLBAR\REALBAR.DLL
O2 - BHO: Web assistant - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\Program Files\Spybot - Search & Destroy\SDHelper.dll
O3 - Toolbar: REALBAR - {4E7BD74F-2B8D-469E-C0FF-FD60B590A87D} - C:\PROGRA~1\COMMON~1\REAL\TOOLBAR\REALBAR.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\SYSTEM\MSDXM.OCX
O3 - Toolbar: Web assistant - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - c:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - c:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] c:\windows\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] c:\windows\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [ESSOLO] ESSOLO.EXE
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [AEZBProc] c:\ibmtools\aptezbtn\aptezbp.exe
O4 - HKLM\..\Run: [ConfigSafe] C:\CSAFE\AUTOCHK.EXE
O4 - HKLM\..\Run: [BillMinder] C:\QUICKENW\BILLMIND.EXE
O4 - HKLM\..\Run: [CriticalUpdate] c:\windows\SYSTEM\wucrtupd.exe -startup
O4 - HKLM\..\Run: [ccApp] "c:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [URLLSTCK.exe] c:\Program Files\Norton Internet Security\UrlLstCk.exe
O4 - HKLM\..\Run: [TrojanScanner] C:\Program Files\Trojan Remover\Trjscan.exe
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] mstask.exe
O4 - HKLM\..\RunServices: [ccEvtMgr] "c:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "c:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKLM\..\RunServices: [ccProxy] c:\PROGRA~1\COMMON~1\SYMANT~1\CCPROXY.EXE
O4 - HKLM\..\RunServices: [SndSrvc] C:\PROGRA~1\COMMON~1\SYMANT~1\SNDSRVC.EXE
O4 - HKCU\..\Run: [msnmsgr] "C:\PROGRAM FILES\MSN MESSENGER\MSNMSGR.EXE" /background
O4 - Startup: Norton Program Scheduler.LNK = C:\Program Files\Norton AntiVirus\NSCHED32.EXE
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

I tried to run V2X finder, when I clicked the "Click to find VX2.BetterInternet" button the top window displayed:

Files Found---


User Agent String---

the bottom window displayed nothing. When I clicked "Make Log" nothing happened.

guestolo

  • Guest
Spyware removal
« Reply #3 on: October 09, 2004, 11:54:59 PM »
Log looks good
Just have hajackthis fix this entry
O9 - Extra button: (no name) - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - (no file)

You should install these 2 apps., they add extra security while
silently protecting you, without running in the background

SpywareBlaster by JavaCool---will block bad ActiveX and malevolent cookies
Install---Check for Updates---Enable all protection
http://www.javacoolsoftware.com/spywareblaster.html

IE-Spyad---IE-SPYAD puts over 5000 sites in your restricted zone so you'll be protected when you visit innocent-looking sites that aren't actually innocent at all.
Here is a tutorial and download link
TUTORIAL==Link to Tutorial
Download link==Download link
Scroll down and click on IE-SPYAD.EXE Free!

With both, Check for updates every couple of weeks

Guest

  • Guest
Spyware removal
« Reply #4 on: October 11, 2004, 12:33:43 PM »
Thanks a lot