AIM help

[Sharon]

Hi,

Am having problems starting my instant messenger (AIM) - have tried uninstalling and re-installing, tried eliminating spyware - have a cable connection and know it is not a connection problem - all other net access if fine.  I get stuck at login (starting services) It takes the username and pword and then turns itself off.

Any thoughts?

Thanks!

I ran a hijackthis:

Logfile of HijackThis v1.99.0
Scan saved at 4:20:23 PM, on 02/17/2005
Platform: Windows XP SP1 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
C:\WINDOWS\system32\drivers\KodakCCS.exe
C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
C:\WINDOWS\System32\ScsiAccess.EXE
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\explorer.exe
C:\windows\system\hpsysdrv.exe
C:\HP\KBD\KBD.EXE
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\WINDOWS\System32\igfxtray.exe
C:\WINDOWS\System32\hkcmd.exe
C:\WINDOWS\System32\S3apphk.exe
C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
C:\Program Files\Logitech\ImageStudio\LogiTray.exe
C:\Program Files\DIGStream\digstream.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\HP Software Update\HPWuSchd2.exe
C:\Program Files\Logitech\ImageStudio\LowLight.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
C:\Program Files\AIM\aim.exe
C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
C:\Program Files\QUICKENW\bagent.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\WINDOWS\System32\HPZipm12.exe
c:\Program Files\Microsoft Money\System\urlmap.exe
C:\PROGRA~1\WINZIP\winzip32.exe
C:\unzipped\hijackthis\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.optonline.net
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://www.oemji.com/side_search.html
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://www.oemji.com
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net/Home
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.optonline.net
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://srch-us5.hpwis.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://srch-us5.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://us5.hpwis.com/
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = http://www.oemji.com/side_search.html
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = http://srch-us5.hpwis.com/
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://www.oemji.com/side_search.html
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = localhost
F2 - REG:system.ini: Shell=explorer.exe beta.exe
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 6.0\Reader\ActiveX\AcroIEHelper.dll
O2 - BHO: PBlockadeHelper Class - {4115122B-85FF-4DD3-9515-F075BEDE5EB5} - C:\Program Files\Oemji\Toolbar\PopupBlocker\PBHelper.dll
O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll
O2 - BHO: Freedom BHO - {56071E0D-C61B-11D3-B41C-00E02927A304} - C:\Program Files\Zero Knowledge\Freedom\FreeBHOR.dll
O2 - BHO: OemjiSearchPlus - {D240DC29-C093-4388-B71F-A7103C796B0C} - C:\Program Files\Oemji\OemjiSearchPlus\OemjiSearchPlus.dll
O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O3 - Toolbar: &hp toolkit - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - C:\HP\EXPLOREBAR\HPTOOLKT.DLL
O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx
O3 - Toolbar: AIM Search - {40D41A8B-D79B-43d7-99A7-9EE0F344C385} - C:\Program Files\AIM Toolbar\AIMBar.dll
O3 - Toolbar: Oemji - {804DB5C7-31E6-4885-850A-F1941B58A4C7} - C:\Program Files\Oemji\Toolbar\OemjiSearch.dll
O4 - HKLM\..\Run: [hpsysdrv] c:\windows\system\hpsysdrv.exe
O4 - HKLM\..\Run: [PreloadApp] c:\hp\drivers\printers\photosmart\hphprld.exe c:\hp\drivers\printers\photosmart\setup.exe -d
O4 - HKLM\..\Run: [KBD] C:\HP\KBD\KBD.EXE
O4 - HKLM\..\Run: [DDCM] "C:\Program Files\WildTangent\DDC\DDCManager\DDCMan.exe" -Background
O4 - HKLM\..\Run: [DDCActiveMenu] "C:\Program Files\WildTangent\DDC\ActiveMenu\DDCActiveMenu.exe" -boot
O4 - HKLM\..\Run: [Recguard] C:\WINDOWS\SMINST\RECGUARD.EXE
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\System32\igfxtray.exe
O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\System32\hkcmd.exe
O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE NvQTwk,NvCplDaemon initialize
O4 - HKLM\..\Run: [nwiz] nwiz.exe /install
O4 - HKLM\..\Run: [S3apphk] S3apphk.exe
O4 - HKLM\..\Run: [PS2] C:\WINDOWS\system32\ps2.exe
O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe
O4 - HKLM\..\Run: [checktime] c:\program files\HPSelect\Frontend\ct.exe
O4 - HKLM\..\Run: [LVCOMS] C:\Program Files\Common Files\Logitech\QCDriver2\LVCOMS.EXE
O4 - HKLM\..\Run: [LogitechGalleryRepair] C:\Program Files\Logitech\ImageStudio\ISStart.exe
O4 - HKLM\..\Run: [LogitechImageStudioTray] C:\Program Files\Logitech\ImageStudio\LogiTray.exe
O4 - HKLM\..\Run: [winsockdriver] beta.exe
O4 - HKLM\..\Run: [DIGStream] C:\Program Files\DIGStream\digstream.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [svshostdriver] svshost.exe
O4 - HKLM\..\Run: [systray driver] systray.exe
O4 - HKLM\..\Run: [WildTangent CDA] RUNDLL32.exe "C:\Program Files\WildTangent\Apps\CDA\cdaEngine0400.dll",cdaEngineMain
O4 - HKLM\..\Run: [Msn Messenger] msnmsgs.exe
O4 - HKLM\..\Run: [HP Software Update] "C:\Program Files\HP\HP Software Update\HPWuSchd2.exe"
O4 - HKLM\..\Run: [SpySpotter] C:\PROGRA~1\SPYSPO~1\SpySpotter.exe
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [Microsoft Works Update Detection] c:\Program Files\Microsoft Works\WkDetect.exe
O4 - HKCU\..\Run: [LDM] C:\Program Files\Logitech\Desktop Messenger\8876480\Program\BackWeb-8876480.exe
O4 - HKCU\..\Run: [Zero Knowledge Freedom] C:\Program Files\Zero Knowledge\Freedom\Freedom.exe
O4 - HKCU\..\Run: [MoneyAgent] "c:\Program Files\Microsoft Money\System\Money Express.exe"
O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM\aim.exe -cnetwait.odl
O4 - HKCU\..\Run: [Weather] C:\PROGRA~1\AWS\WEATHE~1\Weather.EXE 1
O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Global Startup: hp center UI.lnk = C:\Program Files\hp center\137903\Shadow\ShadowBar.exe
O4 - Global Startup: hp center.lnk = C:\Program Files\hp center\137903\Program\BackWeb-137903.exe
O4 - Global Startup: HP Digital Imaging Monitor.lnk = C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LDMConf.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O4 - Global Startup: Quicken Scheduled Updates.lnk = C:\Program Files\QUICKENW\bagent.exe
O8 - Extra context menu item: &AIM Search - res://C:\Program Files\AIM Toolbar\AIMBar.dll/aimsearch.htm
O9 - Extra button: MktBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra 'Tools' menuitem: MarketBrowser - {17A27031-71FC-11d4-815C-005004D0F1FA} - C:\Program Files\MarketBrowser\lmt\MarketBrowser_Launch.xpy
O9 - Extra button: Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra 'Tools' menuitem: Yahoo! Messenger - {4528BBE0-4E08-11D5-AD55-00010333D0AD} - C:\Program Files\Yahoo!\Messenger\yhexbmes0411.dll
O9 - Extra button: AIM - {AC9E2541-2814-11d5-BC6D-00B0D0A1DE45} - C:\Program Files\AIM\aim.exe
O9 - Extra button: Related - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra 'Tools' menuitem: Show &Related Links - {c95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\WINDOWS\web\related.htm
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: MoneySide - {E023F504-0C5A-4750-A1E7-A9046DEA8A21} - c:\Program Files\Microsoft Money\System\mnyviewer.dll
O9 - Extra button: WeatherBug - {AF6CABAB-61F9-4f12-A198-B7D41EF1CB52} - C:\PROGRA~1\AWS\WEATHE~1\Weather.exe (HKCU)
O12 - Plugin for .mid: C:\Program Files\Internet Explorer\PLUGINS\npqtplugin2.dll
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200305...meInstaller.exe
O16 - DPF: {4CC35DAD-40EA-4640-ACC2-A1A3B6FB3E06} (NeoterisSetup Control) - https://argo.ei3.com/dana-cached/setup/NeoterisSetup.cab
O16 - DPF: {6F750200-1362-4815-A476-88533DE61D0C} (Ofoto Upload Manager Class) - http://www.ofoto.com/downloads/BUM/BUM_WIN_IE_1/axofupld.cab
O16 - DPF: {9A9307A0-7DA4-4DAF-B042-5009F29E09E1} (ActiveScan Installer Class) - http://www.pandasoftware.com/activescan/as5/asinst.cab
O16 - DPF: {FC67BB52-AAB6-4282-9D51-2DAFFE73AFD0} - http://download.spyspotter.com/spyspotter/...tterInstall.cab
O18 - Protocol: cetihpz - {CF184AD3-CDCB-4168-A3F7-8E447D129300} - C:\Program Files\HP\hpcoretech\comp\hpuiprot.dll
O23 - Service: pcAnywhere Host Service - Symantec Corporation - C:\Program Files\Symantec\pcAnywhere\awhost32.exe
O23 - Service: DefWatch - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\DefWatch.exe
O23 - Service: Kodak Camera Connection Software - Eastman Kodak Company - C:\WINDOWS\system32\drivers\KodakCCS.exe
O23 - Service: Symantec AntiVirus Client - Symantec Corporation - C:\Program Files\Symantec_Client_Security\Symantec AntiVirus\Rtvscan.exe
O23 - Service: NVIDIA Driver Helper Service - NVIDIA Corporation - C:\WINDOWS\System32\nvsvc32.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: ScsiAccess - Unknown - C:\WINDOWS\System32\ScsiAccess.EXE

[Guest_Sharonj_*]

I don't know if this add'l info will help - but the error msg I get is as follows:

When I goto sign in, I can put a screen name & pword, it gets to the"starting services" point and freezes, sometimes with the following error: AppNAme:aim.exe, AppVer:5.93702.0  ModName ntdll.dll  ModVer: 5.1.2600.1217  Offset:00009163 with the entire text of the appcompat.txt reading:

<?xml version="1.0" encoding="UTF-16"?>
<DATABASE>
<EXE NAME="aim.exe" FILTER="GRABMI_FILTER_PRIVACY">
    <MATCHING_FILE NAME="aim.exe" SIZE="66672" CHECKSUM="0xB3EAD7DA" BIN_FILE_VERSION="5.9.3690.0" BIN_PRODUCT_VERSION="5.9.3690.0" PRODUCT_VERSION="5.9.3690" FILE_DESCRIPTION="AOL Instant Messenger" COMPANY_NAME="America Online, Inc." PRODUCT_NAME="AOL Instant Messenger" FILE_VERSION="5.9.3690" ORIGINAL_FILENAME="AIM.EXE" INTERNAL_NAME="AIM" LEGAL_COPYRIGHT="Copyright © 1996-2004 America Online, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x10C56" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="5.9.3690.0" UPTO_BIN_PRODUCT_VERSION="5.9.3690.0" LINK_DATE="09/01/2004 16:26:44" UPTO_LINK_DATE="09/01/2004 16:26:44" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="aimapi.dll" SIZE="114688" CHECKSUM="0x1E660CF0" BIN_FILE_VERSION="5.9.3690.0" BIN_PRODUCT_VERSION="5.9.3690.0" PRODUCT_VERSION="5.9.3690" FILE_DESCRIPTION="AIM API DLL" COMPANY_NAME="America Online, Inc." PRODUCT_NAME="AOL Instant Messenger" FILE_VERSION="5.9.3690" ORIGINAL_FILENAME="AIMAPI.DLL" INTERNAL_NAME="AIMAPI" LEGAL_COPYRIGHT="Copyright © 1996-2004 America Online, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="5.9.3690.0" UPTO_BIN_PRODUCT_VERSION="5.9.3690.0" LINK_DATE="09/01/2004 16:26:23" UPTO_LINK_DATE="09/01/2004 16:26:23" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="aimauto.exe" SIZE="155648" CHECKSUM="0x316C9C1D" BIN_FILE_VERSION="1.0.0.1" BIN_PRODUCT_VERSION="1.0.0.1" PRODUCT_VERSION="1.0.001" FILE_DESCRIPTION="AIMAuto Automation Application" COMPANY_NAME="" PRODUCT_NAME="AIMAUTO" FILE_VERSION="1.0.001" ORIGINAL_FILENAME="AIMAUTO.EXE" INTERNAL_NAME="AIMAUTO" LEGAL_COPYRIGHT="" VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10001" VERFILETYPE="0x1" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="1.0.0.1" UPTO_BIN_PRODUCT_VERSION="1.0.0.1" LINK_DATE="09/01/2004 16:26:09" UPTO_LINK_DATE="09/01/2004 16:26:09" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="aimax.dll" SIZE="106496" CHECKSUM="0x62DFD770" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="09/01/2004 16:25:29" UPTO_LINK_DATE="09/01/2004 16:25:29" />
    <MATCHING_FILE NAME="AimCoreSvcs.dll" SIZE="192512" CHECKSUM="0xB85A01D7" BIN_FILE_VERSION="5.9.3690.0" BIN_PRODUCT_VERSION="5.9.3690.0" PRODUCT_VERSION="5.9.3690" FILE_DESCRIPTION="Rendezvous External Applications Module" COMPANY_NAME="America Online, Inc." PRODUCT_NAME="AOL Instant Messenger" FILE_VERSION="5.9.3690" ORIGINAL_FILENAME="AIMCORE.DLL" INTERNAL_NAME="AIMCORE" LEGAL_COPYRIGHT="Copyright © 1996-2004 America Online, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="5.9.3690.0" UPTO_BIN_PRODUCT_VERSION="5.9.3690.0" LINK_DATE="09/01/2004 16:26:28" UPTO_LINK_DATE="09/01/2004 16:26:28" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="AimRes.dll" SIZE="1503232" CHECKSUM="0x12AE1D89" BIN_FILE_VERSION="5.9.3690.0" BIN_PRODUCT_VERSION="5.9.3690.0" PRODUCT_VERSION="5.9.3690" FILE_DESCRIPTION="Aim Resources" COMPANY_NAME="America Online, Inc." PRODUCT_NAME="AOL Instant Messenger" FILE_VERSION="5.9.3690" ORIGINAL_FILENAME="AIMRES.DLL" INTERNAL_NAME="AIMRES" LEGAL_COPYRIGHT="Copyright © 1996-2004 America Online, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="5.9.3690.0" UPTO_BIN_PRODUCT_VERSION="5.9.3690.0" LINK_DATE="09/01/2004 16:26:30" UPTO_LINK_DATE="09/01/2004 16:26:30" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="AimSecondarySvcs.dll" SIZE="233472" CHECKSUM="0xE64021A0" BIN_FILE_VERSION="0.0.0.0" BIN_PRODUCT_VERSION="0.0.0.0" PRODUCT_VERSION="5.9.3690" FILE_DESCRIPTION="File Xfer Module" COMPANY_NAME="America Online, Inc." PRODUCT_NAME="AOL Instant Messenger" FILE_VERSION="5.9.3690" ORIGINAL_FILENAME="AimSecondarySvcs.DLL" INTERNAL_NAME="AimSecondarySvcs" LEGAL_COPYRIGHT="Copyright © 1996-2004 America Online, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="0.0.0.0" UPTO_BIN_PRODUCT_VERSION="0.0.0.0" LINK_DATE="09/01/2004 16:26:35" UPTO_LINK_DATE="09/01/2004 16:26:35" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="aimtalk.dll" SIZE="19968" CHECKSUM="0xB4A11BB8" BIN_FILE_VERSION="5.9.3690.0" BIN_PRODUCT_VERSION="5.9.3690.0" PRODUCT_VERSION="5.9.3690" FILE_DESCRIPTION="Johnson-Grace Talk Shim DLL" COMPANY_NAME="America Online, Inc." PRODUCT_NAME="AOL Instant Messenger" FILE_VERSION="5.9.3690" ORIGINAL_FILENAME="OSCTALK.DLL" INTERNAL_NAME="OSCTALK" LEGAL_COPYRIGHT="Copyright © 1996-2004 America Online, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="5.9.3690.0" UPTO_BIN_PRODUCT_VERSION="5.9.3690.0" LINK_DATE="09/01/2004 16:26:15" UPTO_LINK_DATE="09/01/2004 16:26:15" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="AIM_xmlp.dll" SIZE="110592" CHECKSUM="0xC3579E7F" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="09/01/2004 15:57:05" UPTO_LINK_DATE="09/01/2004 15:57:05" />
    <MATCHING_FILE NAME="ate32.dll" SIZE="192512" CHECKSUM="0x57764D85" BIN_FILE_VERSION="2.5.18.0" BIN_PRODUCT_VERSION="5.9.3690.0" PRODUCT_VERSION="5.9.3690" FILE_DESCRIPTION="Rich Text Control DLL" COMPANY_NAME="America Online, Inc." PRODUCT_NAME="AOL Instant Messenger" FILE_VERSION="2.5.18.0" ORIGINAL_FILENAME="ATE.DLL" INTERNAL_NAME="ATE" LEGAL_COPYRIGHT="Copyright © 1996-2004 America Online, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="2.5.18.0" UPTO_BIN_PRODUCT_VERSION="5.9.3690.0" LINK_DATE="09/01/2004 16:25:21" UPTO_LINK_DATE="09/01/2004 16:25:21" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="ateima32.dll" SIZE="131072" CHECKSUM="0xD4565A54" BIN_FILE_VERSION="5.9.3690.0" BIN_PRODUCT_VERSION="5.9.3690.0" PRODUCT_VERSION="5.9.3690" FILE_DESCRIPTION="Image Encoder/Decoder DLL" COMPANY_NAME="America Online, Inc." PRODUCT_NAME="AOL Instant Messenger" FILE_VERSION="5.9.3690" ORIGINAL_FILENAME="ATEIMG.DLL" INTERNAL_NAME="ATEIMG" LEGAL_COPYRIGHT="Copyright © 1996-2004 America Online, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x10004" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="5.9.3690.0" UPTO_BIN_PRODUCT_VERSION="5.9.3690.0" LINK_DATE="09/01/2004 16:26:40" UPTO_LINK_DATE="09/01/2004 16:26:40" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="chksign.dll" SIZE="49152" CHECKSUM="0x7180C93E" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="09/01/2004 16:02:31" UPTO_LINK_DATE="09/01/2004 16:02:31" />
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    <MATCHING_FILE NAME="xmltok.dll" SIZE="81920" CHECKSUM="0x5BF01000" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" LINK_DATE="05/12/2000 05:58:06" UPTO_LINK_DATE="05/12/2000 05:58:06" />
    <MATCHING_FILE NAME="Xpcs.dll" SIZE="13824" CHECKSUM="0x504BF3D0" BIN_FILE_VERSION="3.6.9.2289" BIN_PRODUCT_VERSION="3.6.9.2289" PRODUCT_VERSION="3.6.9.2289" FILE_DESCRIPTION="Xpcs Runtime Library" COMPANY_NAME="America Online, Inc." PRODUCT_NAME="COOL Runtime Libraries" FILE_VERSION="3.6.9.2289" ORIGINAL_FILENAME="Xpcs.dll" INTERNAL_NAME="Xpcs" LEGAL_COPYRIGHT="Copyright © 1998-2004 America Online, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.6.9.2289" UPTO_BIN_PRODUCT_VERSION="3.6.9.2289" LINK_DATE="07/22/2004 14:41:52" UPTO_LINK_DATE="07/22/2004 14:41:52" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="Xprt.dll" SIZE="135168" CHECKSUM="0x307BBFDB" BIN_FILE_VERSION="3.6.9.2289" BIN_PRODUCT_VERSION="3.6.9.2289" PRODUCT_VERSION="3.6.9.2289" FILE_DESCRIPTION="Xprt Runtime Library" COMPANY_NAME="America Online, Inc." PRODUCT_NAME="COOL Runtime Libraries" FILE_VERSION="3.6.9.2289" ORIGINAL_FILENAME="Xprt.dll" INTERNAL_NAME="Xprt" LEGAL_COPYRIGHT="Copyright © 1998-2004 America Online, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.6.9.2289" UPTO_BIN_PRODUCT_VERSION="3.6.9.2289" LINK_DATE="07/22/2004 14:41:44" UPTO_LINK_DATE="07/22/2004 14:41:44" VER_LANGUAGE="English (United States) [0x409]" />
    <MATCHING_FILE NAME="Xptl.dll" SIZE="8192" CHECKSUM="0x60C8177" BIN_FILE_VERSION="3.6.9.2289" BIN_PRODUCT_VERSION="3.6.9.2289" PRODUCT_VERSION="3.6.9.2289" FILE_DESCRIPTION="Xptl Runtime Library" COMPANY_NAME="America Online, Inc." PRODUCT_NAME="COOL Runtime Libraries" FILE_VERSION="3.6.9.2289" ORIGINAL_FILENAME="Xptl.dll" INTERNAL_NAME="Xptl" LEGAL_COPYRIGHT="Copyright © 1998-2004 America Online, Inc." VERFILEDATEHI="0x0" VERFILEDATELO="0x0" VERFILEOS="0x4" VERFILETYPE="0x2" MODULE_TYPE="WIN32" PE_CHECKSUM="0x0" LINKER_VERSION="0x0" UPTO_BIN_FILE_VERSION="3.6.9.2289" UPTO_BIN_PRODUCT_VERSION="3.6.9.2289" LINK_DATE="07/22/2004 14:41:58" UPTO_LINK_DATE="07/22/2004 14:41:58" VER_LANGUAGE="English (United States) [0x409]" />

There is no aim_ph.dat file on my hard drive

[guestolo]

Sorry for the delay

Download the trial version of tds-3 anti trojan from here:
http://www.diamondcs.com.au/tds/downloads/...s/tds3setup.exe
Install it and Restart your computer when prompted
Don't run a scan yet

When your back in Windows it's important to update the latest RADIUS database

IMPORTANT>>>Right click the link below, select "save target as" or save link as
http://www.diamondcs.com.au/tds/radius.td3
Save it to the directory where you installed TDS-3
The default location should be
C:\Program Files\TDS3
Allow it to overwrite the previous radius.td3

If your unsure how to update it follow the instructions from this link
http://tds.diamondcs.com.au/index.php?page=update
Follow the Manual update procedure
Again, don't run a scan yet

Print this out or save to a Notepad file for easy access

Restart  into Safe mode without Network connection
You can do this by tapping the F8 key as The system is booting up

Launch TDS-3. In the top bar of tds window click system testing> full systemscan.
Let it completely finish scanning---Even if it appears to hesitate at times
Detections will appear in the lower pane of tds window after the scan is finished  Right click the list> select save as txt.>> save this to a convenient location, I'll need to see it later

After saving the scandump.txt go ahead and right click the list of alarms again, this time select delete...only delete those with POSITIVE IDENTIFICATION

Restart back to Normal mode
Post a fresh Hijackthis log and the scandump.txt from TDS-3
Can you update your version of Hijackthis and save it to a Permanent folder

You can get the latest version from my signature below

[Sharonj]

Thank you for getting back to me - I had "fixed" the problem temporarily by simply downloading an earlier version of AIM - I will print out your instructions and bring them to my father-in-laws tommorrow and see if I can fix him up!

Thank you & I apologize for not checking back!

SharonJ