about blank & elite toolbar i think

[sneezil]

Hi... this is my first time here ..... i need help ... my parents have a computer they use for business ..... i have been working on it ALL week .... cant seem to get any further with it ... here is the log from hijack.... if anyone can help me .... i would REALLY appreciate it!!!!.. thanks

Logfile of HijackThis v1.99.1
Scan saved at 11:39:51 PM, on 5/15/05
Platform: Windows 98 SE (Win9x 4.10.2222A)
MSIE: Internet Explorer v6.00 SP1 (6.00.2800.1106)

Running processes:
C:\WINDOWS\SYSTEM\KERNEL32.DLL
C:\WINDOWS\SYSTEM\MSGSRV32.EXE
C:\WINDOWS\SYSTEM\MPREXE.EXE
C:\WINDOWS\CPQDIAG\CPQDFWAG.EXE
C:\WINDOWS\CPQALERT.EXE
C:\DMI\WIN32\BIN\WIN32SL.EXE
C:\WINDOWS\CPQDMI.EXE
C:\WINDOWS\SYSTEM\mmtask.tsk
C:\PROGRAM FILES\COMPAQ\CPQWEBDMI\WEBDMI.EXE
C:\PROGRAM FILES\COMPAQ\LCRMS\LCRMS.EXE
C:\WINDOWS\SYSTEM\MSTASK.EXE
C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCEVTMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCSETMGR.EXE
C:\PROGRAM FILES\NORTON INTERNET SECURITY\ISSVC.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPROXY.EXE
C:\WINDOWS\SYSTEM\RPCSS.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\WINDOWS\EXPLORER.EXE
C:\WINDOWS\TASKMON.EXE
C:\WINDOWS\SYSTEM\SYSTRAY.EXE
C:\WINDOWS\SYSTEM\PROMON.EXE
C:\WINDOWS\LOADQM.EXE
C:\WINDOWS\MXOALDR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCAPP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\CCPD-LC\SYMLCSVC.EXE
C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE
C:\PROGRAM FILES\WEBROOT\SPY SWEEPER\SPYSWEEPER.EXE
C:\PROGRAM FILES\WEBROOT\POP-UP WASHER\POPUPWASHER.EXE
C:\PVSW\BIN\W3DBSMGR.EXE
C:\WINDOWS\SYSTEM\WMIEXE.EXE
C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESMGR.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\SNDSRVC.EXE
C:\WINDOWS\SYSTEM\WBEM\WINMGMT.EXE
C:\WINDOWS\SYSTEM\SPOOL32.EXE
C:\WINDOWS\SYSTEM\DDHELP.EXE
C:\PROGRAM FILES\INTERNET EXPLORER\IEXPLORE.EXE
C:\PROGRAM FILES\COMMON FILES\SYMANTEC SHARED\ADBLOCKING\NSMDTR.EXE
C:\PROGRAM FILES\WINZIP\WZQKPICK.EXE
C:\MY DOCUMENTS\HIJACKTHIS.EXE

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.radioshack.com/
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = about:blank
R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = about:blank
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = about:blank
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyServer = http=server1.huntel.net:80;https=server1.huntel.net:80;ftp=server1.huntel.net:80
;gopher=server1.huntel.net:80
O2 - BHO: Popup Killer - {4A3A071E-F913-4eee-AE15-AEFFA16FB6BC} - C:\PROGRAM FILES\WEBROOT\POP-UP WASHER\VAPOPUPKILLER.DLL
O2 - BHO: Norton Internet Security - {9ECB9560-04F9-4bbc-943D-298DDF1699E1} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O3 - Toolbar: Norton Internet Security - {0B53EAC3-8D69-4b9e-9B19-A37C9A5676A7} - C:\Program Files\Common Files\Symantec Shared\AdBlocking\NISShExt.dll
O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton Internet Security\Norton AntiVirus\NavShExt.dll
O4 - HKLM\..\Run: [ScanRegistry] C:\WINDOWS\scanregw.exe /autorun
O4 - HKLM\..\Run: [TaskMonitor] C:\WINDOWS\taskmon.exe
O4 - HKLM\..\Run: [SystemTray] SysTray.Exe
O4 - HKLM\..\Run: [Promon.exe] Promon.exe
O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\MOUSEW~1\SYSTEM\EM_EXEC.EXE
O4 - HKLM\..\Run: [LoadQM] loadqm.exe
O4 - HKLM\..\Run: [mdac_runonce] C:\WINDOWS\SYSTEM\runonce.exe
O4 - HKLM\..\Run: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\Run: [MXO Auto Loader] C:\WINDOWS\MXOALDR.EXE
O4 - HKLM\..\Run: [DashSignHoleBib] C:\Windows\Application Data\Axissettingsdashsign\listbend.exe
O4 - HKLM\..\Run: [qtsT37X] OPEUPAPI.EXE
O4 - HKLM\..\Run: [SpybotSnD] "C:\PROGRAM FILES\SPYBOT - SEARCH & DESTROY\SPYBOTSD.EXE" /autocheck
O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
O4 - HKLM\..\Run: [Symantec Core LC] C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe start
O4 - HKLM\..\Run: [Symantec NetDriver Monitor] C:\PROGRA~1\SYMNET~1\SNDMON.EXE /Consumer
O4 - HKLM\..\RunServices: [CPQDFWAG] C:\WINDOWS\cpqdiag\CpqDfwAg.exe
O4 - HKLM\..\RunServices: [CPQALERT] CpqAlert.Exe
O4 - HKLM\..\RunServices: [Win32SL] c:\dmi\win32\bin\Win32sl.exe -i -p -r
O4 - HKLM\..\RunServices: [CPQDMI] CPQDMI.EXE
O4 - HKLM\..\RunServices: [CpqWebDmi] C:\Program Files\COMPAQ\CpqWebDMI\WebDmi.Exe
O4 - HKLM\..\RunServices: [LCRMS] C:\PROGRAM FILES\COMPAQ\LCRMS\LCRMS.EXE
O4 - HKLM\..\RunServices: [LoadPowerProfile] Rundll32.exe powrprof.dll,LoadCurrentPwrScheme
O4 - HKLM\..\RunServices: [SchedulingAgent] C:\WINDOWS\SYSTEM\mstask.exe
O4 - HKLM\..\RunServices: [KB891711] C:\WINDOWS\SYSTEM\KB891711\KB891711.EXE
O4 - HKLM\..\RunServices: [ccEvtMgr] "C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe"
O4 - HKLM\..\RunServices: [ccSetMgr] "C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe"
O4 - HKLM\..\RunServices: [ISSVC] "C:\Program Files\Norton Internet Security\ISSVC.exe"
O4 - HKLM\..\RunServices: [ccProxy] C:\Program Files\Common Files\Symantec Shared\ccProxy.exe
O4 - HKLM\..\RunServices: [ScriptBlocking] "C:\Program Files\Common Files\Symantec Shared\Script Blocking\SBServ.exe" -reg
O4 - HKCU\..\Run: [H/PC Connection Agent] "C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\WCESCOMM.EXE"
O4 - HKCU\..\Run: [SpySweeper] "C:\Program Files\Webroot\Spy Sweeper\SPYSWEEPER.EXE" /0
O4 - HKCU\..\Run: [PopUpWasher] C:\PROGRA~1\WEBROOT\POP-UP~1\PopUpWasher.exe
O4 - Startup: Pervasive.SQL Workgroup Engine.lnk = C:\PVSW\Bin\W3dbsmgr.exe
O4 - Startup: WinZip Quick Pick.lnk = C:\PROGRA~1\WINZIP\wzqkpick.exe
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\WINDOWS\SYSTEM\MSJAVA.DLL
O9 - Extra button: Create Mobile Favorite - {2EAF5BB1-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
O9 - Extra button: (no name) - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
O9 - Extra 'Tools' menuitem: Create Mobile Favorite... - {2EAF5BB2-070F-11D3-9307-00C04FAE2D4F} - C:\PROGRAM FILES\MICROSOFT ACTIVESYNC\INETREPL.DLL
O16 - DPF: {0E5F0222-96B9-11D3-8997-00104BD12D94} (sys Class) - http://www.pcpitstop.com/pcpitstop/PCPitStop.CAB
O16 - DPF: {C2FCEF52-ACE9-11D3-BEBD-00105AA9B6AE} (Symantec RuFSI Registry Information Class) - http://security1.norton.com/SSC/SharedCont...c/bin/cabsa.cab
O16 - DPF: {2BC66F54-93A8-11D3-BEB6-00105AA9B6AE} (Symantec AntiVirus scanner) - http://security.symantec.com/sscv6/SharedC...bin/AvSniff.cab
O16 - DPF: {644E432F-49D3-41A1-8DD5-E099162EEEC5} (Symantec RuFSI Utility Class) - http://security.symantec.com/sscv6/SharedC...n/bin/cabsa.cab
O16 - DPF: {49232000-16E4-426C-A231-62846947304B} (SysData Class) - http://ipgweb.cce.hp.com/rdqna/downloads/sysinfo.cab
O17 - HKLM\System\CCS\Services\VxD\MSTCP: Domain = microlnk.com
O17 - HKLM\System\CCS\Services\VxD\MSTCP: NameServer = 63.173.164.10,63.173.164.129

[guestolo]

Sorry for the delay

Could you do the following if you still need a hand

Download DLLCompare

Start the Program and click the Run Locate.com
Let it complete the SCAN, which won't take long

Click the Compare button to start the next process.This will take a bit longer.
The results appear in two panes - files in the upper pane have been verified to 'exist'.
Files in the lower pane were 'not able to be accessed'.
Very few files should be listed in the lower pane,if any, when the Compare scan is complete.
Click on each of the listed entries in the lower pane to select them. Right-click on the file and use the option Rescan. This will cause Windows Find to see if the file does exist, and then if so it will be removed from the list to reduce the number of identified files.

Click the Make a Log of what was found button and post it back here

Download startdreck.zip

UNZIP to its own folder.... DoubleClick: 'StartDreck.exe'

Hit: -config
hit: -Unmark all
Check these boxes only:
*Registry->run keys
*Registry->Browser helper objects
*System/drivers> Running processes
hit >ok.

Use the "save" tab, to save, name and post this log

Also post a fresh Hijackthis log