I'm having trouble getting an EIDE HDD to work inside a USB external enclosure with XP PCs.
The disk is a Western Digital WD120GB EIDE drive.
The enclosure is Cosmos (whoever they are) USB 2.0 3.5" external box.
Once I read the brief paperwork for the box I discovered that the HDD must be partitioned and formatted before installation and it must be FAT16 or 32, not NTFS. I mounted it inside a PC and did FAT32 using XP Disk Manager. It wasn't clear what jumper settings to use on the disk. WD web site FAQ tried to avoid the topic but did hint trying "single" setting (jumper removed). I tried several settings with no luck. Nothing else connected via USB during this. The box CD only has drivers for W98. It says XP should handle it automatically. The WD CD has Data Lifeguard Tools that don't address this situation.
The symptoms are:
* the BIOS setup doesn't see it.
* During re-boot the box lights flash for about 20 sec. just before the login screen appears.
* Near the end of the login/startup sequence XP PNP reports USB device not recognized"."...device has malfunctioned and windows does not recognize it". Device Manager shows "unknown device" in USB list and the hub shows working properly.
* Before the USB cable is connected and the box powered up via an adapter the box glamor lights are on. When the USB is connected, the lights go out seemingly while the PC tries to talk to it. The lights go back on minutes later when the devices give up.
* Running the box without adapter power (powered only via USB) doesn't work either.
* I've tried two PCs, one with XP SP2 and one with XP SP1.
* Now that I've documented all this I notice the box carton says it supports IDE/ATA/ATAPI and I have EIDE - could that be it?
* I once got the PC SP1 to connect and transfer files, but can't repeat connecting with either PC.
Any help would be appreciated.
cdc