Author Topic: HDD in external USB enclosure  (Read 999 times)

Offline cdc

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HDD in external USB enclosure
« on: November 17, 2005, 10:12:59 AM »
I'm having trouble getting an EIDE HDD to work inside a USB external enclosure with XP PCs.

The disk is a Western Digital WD120GB EIDE drive.  
The enclosure is Cosmos (whoever they are) USB 2.0 3.5" external box.  

Once I read the brief paperwork for the box I discovered that the HDD must be partitioned and formatted before installation and it must be FAT16 or 32, not NTFS.  I mounted it inside a PC and did FAT32 using XP Disk Manager.  It wasn't clear what jumper settings to use on the disk.  WD web site FAQ tried to avoid the topic but did hint trying "single" setting (jumper removed).  I tried several settings with no luck.  Nothing else connected via USB during this.  The box CD only has drivers for W98.  It says XP should handle it automatically.  The WD CD has Data Lifeguard Tools that don't address this situation.

The symptoms are:
* the BIOS setup doesn't see it.
* During re-boot the box lights flash for about 20 sec. just before the login screen appears.
* Near the end of the login/startup sequence XP  PNP reports USB device not recognized"."...device has malfunctioned and windows does not recognize it". Device Manager shows "unknown device" in USB list and the hub shows working properly.
* Before the USB cable is connected and the box powered up via an adapter the box glamor lights are on.  When the USB is connected, the lights go out seemingly while the PC tries to talk to it.  The lights go back on minutes later when the devices give up.
* Running the box without adapter power (powered only via USB) doesn't work either.
* I've tried two PCs, one with XP SP2 and one with XP SP1.
* Now that I've documented all this I notice the box carton says it supports IDE/ATA/ATAPI and I have EIDE - could that be it?
* I once got the PC SP1 to connect and transfer files, but can't repeat connecting with either PC.

Any help would be appreciated.

cdc

Offline leonjr1964

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HDD in external USB enclosure
« Reply #1 on: December 07, 2005, 12:50:39 PM »
What USB port (front or back) are you plugging it into? I had a similar problem with a Buslink external HDD. It has to be plugged into the back panel USB port.

Offline cdc

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HDD in external USB enclosure
« Reply #2 on: December 07, 2005, 07:16:52 PM »
That's interesting that the port made a difference.  I was using a back port on an old PC and the side port on a laptop.  But what made it work finally for me was to jumper the HDD for "Dual Slave".   I was able to reformat the disk for HFS and access it with several PCs.  Sorry that this info didn't show up on this thread as I posted a followup message a few days after my initial post.