i have called jagex multiple times yet they are ass holes and lookwhat they sent me last time asked them for help
they are fags i sent that in august and just now is when they repl can some 1 help me get a pbp yes i have tried both pbp and sms
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Goxen4
hello jagex i sent u guys a sms cause i wanted member status but i never got a reply or even an error what is wrong or are u guys going to send me the message? my number is ******* can u please send me the pin or at least an error message or something?
28-Aug-2006 02:12
Mod Bartlett
Dear Goxen4,
Thank you for contacting RuneScape Customer Support.
Thank you for taking the time to contact Jagex.
At Jagex we always aim to respond to every message we receive from our players individually and as quickly as possible.
Unfortunately, due to the massive growth in popularity of Runescape and the increasing number of queries that brings, we have not been able to keep up, and are not able to offer a personal response this time. We are increasing the size of our customer support unit and hopefully the next time you need help you will be able to get a quick answer!
We always give priority to answering all member queries personally, but we are now aiming to answer more free player queries. This number will increase even more in the coming weeks.
Why not consider becoming a member and help support the continued development of the game? Plus you'll also get a range of extra features and benefits like four extra bank pages, exclusive quests and you get no adverts that can sometimes put you off your game.
As a Member you also get access to the Forums which can usually answer any query you have allowing you more time to play the game.
RuneScape.com holds a mass of information on RuneScape and quite often you will find the answer you are looking for here, whether it be technical, billing or game related - one of the FAQ's is bound to help.
If you have tried this and still cannot find an answer to your query, please resubmit it again and we will try to give a personal response.
Once again, many thanks for your query, and apologies that we cannot give a personal response at this time.
Sincerely,
RuneScape Customer Support
I hope that this helps resolve your problem.
Please always refer to the RuneScape Knowledge Base to find the answer to your queries quicker.
You can also find help on all free player and all new member quests through the QuestHelp system.
Yours Sincerely
Mod Bartlett
30-Oct-2006 22:12
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