help

[dave k]

hi.

urgent assistance required please.

I have been having all sorts of problems with pop up screens appearing regularly advising me I have been infected, taskbar being interfered with, desktop being re-arranged and a number of trjans detected by my programs.

namely; adaware,spybot & avg.

I have scanned my system a number of times and the errrors are deleted but on re-boot they appear back again everytime.

Cassala
Smitfraud.c
Smitfraud toolbar888
Winsoftware
yazzle sudoku
zedo.

Please advise.

Dave

[guestolo]

Hi dave k

Download Hijackthis 1.99.1 from my signature below
SAVE it to your desktop

Double click on hijackthis_sfx.exe on desktop
Click the UNZIP button>>OK the prompt
This will self extract to C:\Program Files\HijackThis
Delete hijackthis_sfx.exe from desktop

Go to START>>RUN
Copy>>paste the following to the open field, then hit OK
%systemdrive%\Program Files\HijackThis
This will open the Hijackthis folder
RIGHT CLICK on Hijackthis.exe and select SEND TO>>Desktop (create shortcut)
You can now run Hijackthis.exe from the new shortcut placed on your desktop

Double click to run Hijackthis.exe
Do a "SCAN and Save a Log file"
A log will open in Notepad
Copy and paste the WHOLE contents of the log here

If you get an Internal Error message posting the log, let me know please
The forums are having problems, it's now on your end!

[guestolo]

Can you try the following, a workaround to get your Hijackthis log posted
and prevent the Internal message error

Run a fresh scan and save logfile with Hijackthis
Save the new log
Can we change the extension of the new log you just saved
Right Click on 'hijackthis.log'
Click RENAME from the menu, rename hijackthis.log to hijackthis.txt
Ensure to use the .txt extension

Come back here
Click the ADD REPLY button
Can we add your log as an attachment
Beneath the area where you type your reply click on the browse... button
Navigate to hijackthis.txt and double click on it to select it
Then click the UPLOAD button
After it has uploaded you can click on the 'Add Reply' button below the reply box

Also, with the attached Hijackthis log
Can I see another log from hijackthis, this one you should be able to copy>>paste back to the forum in a reply without getting the Internal error message,
supply an uninstall list from Hijackthis
Open Hijackthis>>Open MISC TOOLS SECTION>>Open UNINSTALL MANAGER
Click the SAVE LIST... button
Save the list to your desktop then copy>>Paste back here the Whole contents

Please supply both the uninstalllist and the Hijackthis log, thanks