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Offline guestolo

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« Reply #20 on: March 10, 2007, 09:59:11 AM »
Sorry for my long absence Chewman
Everything still running good?

Could I see a fresh hijackthis log if your still around please
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Offline chewman

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« Reply #21 on: March 12, 2007, 07:36:30 PM »
[quote name=\'guestolo\' post=\'299500\' date=\'Mar 10 2007, 08:59 AM\']Sorry for my long absence Chewman
Everything still running good?

Could I see a fresh hijackthis log if your still around please[/quote]
Thing are better.....hope all is fine w/u!
Here is a fresh HJT log.

One other thing...when removing MicroSoft Anti-Spyware I got this msg....
Setup is unable to log into the TrueVector service.  Install cannot continue
without logging into the TrueVector service.

Please use the service manager to shut down the TrueVector service
and the restart the installer program.

Logfile of HijackThis v1.99.1
Scan saved at 20:23, on 07-03-12
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
C:\Program Files\SiteAdvisor\6028\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Canon\Memory Card Utility\iP6700D\PDUiP6700DMon.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\SiteAdvisor\6028\SiteAdv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\HP\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\HP\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [PDUiP6700DMon] C:\Program Files\Canon\Memory Card Utility\iP6700D\PDUiP6700DMon.exe
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6028\SiteAdv.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Startup: zonealarm.exe.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1173095021000
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1173095009718
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O21 - SSODL: Internet Explorer - {F28A40D7-AD0E-034A-C651-5F0ED76232E6} - (no file)
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: FileZilla Server FTP server (FileZilla Server) - Unknown owner - C:\Program Files\FILEZILLA SVR\FileZilla Server\FileZilla Server.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6028\SAService.exe
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Offline guestolo

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« Reply #22 on: March 12, 2007, 10:54:54 PM »
Do a "System scan only" with Hijackthis and put a check next to these entries:

O21 - SSODL: Internet Explorer - {F28A40D7-AD0E-034A-C651-5F0ED76232E6} - (no file)


After you have ticked the above entries, close All other open windows
Including this one
Leave Hijackthis open and click FIX CHECKED
OK the prompt and exit Hijackthis

Reboot the computer

Back in Windows
Quote
when removing MicroSoft Anti-Spyware I got this msg....
Setup is unable to log into the TrueVector service. Install cannot continue
without logging into the TrueVector service.

Please use the service manager to shut down the TrueVector service
and the restart the installer program.
TrueVector is related to ZoneAlarm
You may have to try uninstall and reinstall
Here's some directions I found that may work
Quote
Open the ZoneAlarm program, go to the OVERVIEW -> PREFERENCES tab, and make sure the Load At Startup box is UNchecked. Close the program, then right-click on the ZA icon and select Shutdown.

REBOOT.

You should now have no ZoneAlarm processes running on your system.

Now click Start -> Programs -> Zone Labs -> Uninstall. Be sure to say YES to the security check.

WARNING - Do NOT run the ZoneAlarm Uninstall program while in Safe Mode unless absolutely necessary. The program may not be able to make the proper registry changes in Safe Mode, thus generating errors after a reboot.

REBOOT.

To make sure that you can see the ZoneAlarm system files, if they are still on your computer:
a. Right-click on Start, then left-click on Explore. When the Windows Explorer panel appears:

Click Tools -> Folder Options. Click the "View" tab, then click the "Show hidden files and folders" radio button.

b. Make sure you also UNcheck the box to "Hide Protected Operating System Files" if you have one.
c. When searching, be sure it searches ALL hidden files and folders (in XP: check Advanced search settings)
d. Click OK.

IMPORTANT NOTE: Making modifications to system files may disable crucial functions of your Windows operating system. I strongly suggest re-enabling the "Hide files and folders" feature once all ZoneAlarm files have been removed.

Click on Start, then Search or Find, and select Files. Make sure that the location box is set to search your local hard drive (usually C: ) or All Local Drives.

Type the following exactly and delete the folder:

zonelabs (under your SYSTEM or SYSTEM32 folder)
"zone labs" (under your Program Files folder)
"Internet logs" (under your Windows or WINNT folder)

Type the following exactly - delete files found in \Windows or any subfolder below it, in your \Temp folder, or in the Windows "Pre-Fetch" folder):

vsconfig.xml
vsdata.dll
vsdata95.vxd
vsdatant.sys
vsmon.*
vsmonapi.dll
vsnetutils.dll
vspubapi.dll
zaplus.*
zapro.*
zllictbl.dat
zlparser.dll
zonealarm.exe
zoneband.dll

vsutil.dll (please right-click, Properties -> Version to be sure it is a ZA file. Do NOT delete this file unless it is a Zone Labs file!)

Make sure your Recycle Bin is empty (right-click and select Empty).
REBOOT

NOTE: If you received an error message upon deleting the files, or if the original programs remain in the Programs list, or if the problem persists after this, removing the files in Safe Mode will allow you to delete the files properly.

Now you should be able to get a clean install of the new version. Be sure to NOT use the old settings as this can cause further difficulties if the database is corrupt.

Can you post one last hijackthis log after the above please
« Last Edit: March 12, 2007, 10:56:58 PM by guestolo »
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Offline chewman

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« Reply #23 on: March 12, 2007, 10:58:27 PM »
Thanks will try that tomorrow.  still working at my job from home.  Being oncall suxs!
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Offline chewman

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« Reply #24 on: March 14, 2007, 12:44:01 PM »
I was going to uninstall + re-install ZONEALARM but decided not to.

here is my latest HJT:
Logfile of HijackThis v1.99.1
Scan saved at 08:29, on 07-03-14
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v6.00 SP2 (6.00.2900.2180)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\System32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\program files\common files\mcafee\mna\mcnasvc.exe
C:\WINDOWS\Explorer.EXE
C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
C:\Program Files\SiteAdvisor\6028\SAService.exe
C:\WINDOWS\System32\svchost.exe
C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
C:\WINDOWS\AGRSMMSG.exe
C:\Program Files\QuickTime\qttask.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
C:\Program Files\HP\hpcoretech\hpcmpmgr.exe
C:\Program Files\HP\Digital Imaging\Unload\hpqcmon.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
C:\Program Files\Canon\Memory Card Utility\iP6700D\PDUiP6700DMon.exe
C:\Program Files\Canon\MyPrinter\BJMyPrt.exe
C:\Program Files\SiteAdvisor\6028\SiteAdv.exe
C:\Program Files\Messenger\msmsgs.exe
C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
C:\Program Files\WinZip\WZQKPICK.EXE
C:\Program Files\Verizon Online\bin\mpbtn.exe
C:\PROGRA~1\mcafee.com\agent\mcagent.exe
C:\Program Files\HP\HP Share-to-Web\hpgs2wnf.exe
C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe
C:\WINDOWS\system32\wscntfy.exe
C:\WINDOWS\system32\ZoneLabs\vsmon.exe
C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\PROGRA~1\mcafee\msc\mcuimgr.exe
C:\Program Files\HJT\HijackThis.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Window Title = Microsoft Internet Explorer provided by Verizon Online
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: AcroIEHlprObj Class - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 5.0\Reader\ActiveX\AcroIEHelper.ocx
O2 - BHO: (no name) - {089FD14D-132B-48FC-8861-0048AE113215} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar3.dll
O3 - Toolbar: McAfee SiteAdvisor - {0BF43445-2F28-4351-9252-17FE6E806AA0} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar3.dll
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe
O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime
O4 - HKLM\..\Run: [PinnacleDriverCheck] C:\WINDOWS\System32\PSDrvCheck.exe -CheckReg
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe"  -osboot
O4 - HKLM\..\Run: [NeroFilterCheck] C:\WINDOWS\system32\NeroCheck.exe
O4 - HKLM\..\Run: [Motive SmartBridge] C:\PROGRA~1\VERIZO~1\SMARTB~1\MotiveSB.exe
O4 - HKLM\..\Run: [HP Component Manager] "C:\Program Files\HP\hpcoretech\hpcmpmgr.exe"
O4 - HKLM\..\Run: [CamMonitor] C:\Program Files\HP\Digital Imaging\\Unload\hpqcmon.exe
O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\HP\HP Share-to-Web\hpgs2wnd.exe
O4 - HKLM\..\Run: [PDUiP6700DMon] C:\Program Files\Canon\Memory Card Utility\iP6700D\PDUiP6700DMon.exe
O4 - HKLM\..\Run: [CanonMyPrinter] C:\Program Files\Canon\MyPrinter\BJMyPrt.exe /logon
O4 - HKLM\..\Run: [SiteAdvisor] C:\Program Files\SiteAdvisor\6028\SiteAdv.exe
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [PhotoShow Deluxe Media Manager] C:\PROGRA~1\Ahead\NEROPH~1\data\Xtras\mssysmgr.exe
O4 - HKCU\..\Run: [MsnMsgr] "C:\Program Files\MSN Messenger\MsnMsgr.Exe" /background
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\1.2.1128.5462\GoogleToolbarNotifier.exe
O4 - Startup: zonealarm.exe.lnk = C:\Program Files\Zone Labs\ZoneAlarm\zonealarm.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.EXE
O4 - Global Startup: Verizon Online Support Center.lnk = C:\Program Files\Verizon Online\bin\matcli.exe
O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.EXE
O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O12 - Plugin for .spop: C:\Program Files\Internet Explorer\Plugins\NPDocBox.dll
O16 - DPF: {41F17733-B041-4099-A042-B518BB6A408C} - http://a1540.g.akamai.net/7/1540/52/200312...meInstaller.exe
O16 - DPF: {6414512B-B978-451D-A0D8-FCFDF33E833C} (WUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1173095021000
O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3} (MUWebControl Class) - http://update.microsoft.com/microsoftupdat...b?1173095009718
O18 - Protocol: siteadvisor - {3A5DC592-7723-4EAA-9EE6-AF4222BCF879} - C:\Program Files\SiteAdvisor\6028\SiteAdv.dll
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\System32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: AVG Anti-Spyware Guard - Anti-Malware Development a.s. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe
O23 - Service: FileZilla Server FTP server (FileZilla Server) - Unknown owner - C:\Program Files\FILEZILLA SVR\FileZilla Server\FileZilla Server.exe (file missing)
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: McAfee Update Manager (mcmispupdmgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcupdmgr.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\program files\common files\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Protection Manager (mcpromgr) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcpromgr.exe
O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\System32\HPZipm12.exe
O23 - Service: SiteAdvisor Service - McAfee, Inc. - C:\Program Files\SiteAdvisor\6028\SAService.exe
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Offline guestolo

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« Reply #25 on: March 14, 2007, 10:16:27 PM »
Quote
I was going to uninstall + re-install ZONEALARM but decided not to.
OK then, I'll consider your problems resolved and lock this topic
Take care Chewman
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